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Holiday Inn & Suites Houston NW - Willowbrook, an IHG Hotel

3.0 star property
Comfortable golf hotel near Willowbrook Mall

Choose dates to view prices

Photo gallery for Holiday Inn & Suites Houston NW - Willowbrook, an IHG Hotel

Exterior
Indoor pool, open 10:00 AM to 10 PM, pool umbrellas, sun loungers
Desk, laptop workspace, blackout drapes, iron/ironing board
Breakfast and dinner served
Exterior
Reviews
8.8

Excellent

Popular amenities

  • Restaurant
  • Parking included
  • PoolPoolPool
  • Breakfast availableBreakfast availableBreakfast available
  • Free WiFiFree WiFiFree WiFi
  • Air conditioningAir conditioningAir conditioning

Explore the area

Map
18530 State Highway 249, Houston, TX, 77070
  • Popular LocationHouston Methodist Willowbrook Hospital5 min walk
  • Popular LocationWillowbrook Mall3 min drive
  • Popular LocationVintage Park4 min drive
  • AirportHouston, TX (IAH-George Bush Intercontinental)23 min drive

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Room options

View all photos for Standard Room, 2 Queen Beds, Accessible (Comm, Mobil, Roll Shwr)

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (Comm, Mobil, Roll Shwr)

10/10 Exceptional
  • 301 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds

8.2/10 Very Good
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Transfer Shower)

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible (Mobility, Transfer Shower)

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (Communications)

  • 301 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

10/10 Exceptional
  • 301 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed (Additional Living Area)

Suite, 1 King Bed with Sofa bed (Additional Living Area) | Living area | Flat-screen TV

Suite, 1 King Bed with Sofa bed (Additional Living Area)

  • 350 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Accessible (Mobility, Roll Shwr)

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed, Accessible (Mobility, Roll Shwr)

  • 350 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Additional Living Area)

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed (Additional Living Area)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Comm, Mobility, Access Tub)

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible (Comm, Mobility, Access Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Walk-In Shower)

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed (Walk-In Shower)

9.3/10 Wonderful
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room

10/10 Exceptional
  • 300 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

10/10 Exceptional
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
La Quinta by Wyndham Houston Willowbrook Vintage Park
Pool
Hot Tub
Breakfast included
Pet friendly
8.2 out of 10, Very Good, (779)
The price is $125
per night
$146 total
includes taxes & fees
Jun 23 - Jun 24
La Quinta by Wyndham Houston Willowbrook Vintage Park

About the neighborhood

Houston

Located in Deco, Holiday Inn & Suites Houston NW - Willowbrook, an IHG Hotel is a leisurely stroll from sights such as Houston Methodist Willowbrook Hospital and Aerodrome. This 3-star hotel has 132 guestrooms and offers an indoor pool, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Houston Methodist Willowbrook Hospital - 5 min walk
  • Aerodrome - 14 min walk
  • Willowbrook Mall - 3 min drive
  • Vintage Park - 4 min drive
  • Sam Houston Race Park - 6 min drive

Getting around

  • Houston Station - 27 min drive
  • The nearest major airports are:<br />George Bush Intercontinental Airport (IAH): 24-min drive, 18.6 mi/30 km<br /> Houston William Hobby Airport (HOU): 44-min drive, 33.3 mi/53.6 km<br /> Houston, TX (EFD-Ellington Field): 55-min drive, 48.9 mi/78.6 km<br /> <p></p>

Restaurants

  • ‪In-N-Out Burger - ‬2 min drive
  • ‪Starbucks - ‬19 min walk
  • ‪Raising Cane's Chicken Fingers - ‬3 min drive
  • ‪Olive Garden - ‬3 min drive
  • ‪BJ's Restaurant & Brewhouse - ‬19 min walk

About this property

Holiday Inn & Suites Houston NW - Willowbrook, an IHG Hotel

Comfortable golf hotel near Willowbrook Mall
Guests of Holiday Inn & Suites Houston NW - Willowbrook, an IHG Hotel have access to an indoor pool, a 24-hour gym, and free WiFi in public areas. If you plan to drive, free parking is available. The 24-hour front desk has staff standing by to help with luggage storage and securing valuables. Other amenities at this golf hotel include a conference center, a 24-hour business center, and coffee/tea in a common area.
Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Other amenities include refrigerators, microwaves, and coffee makers. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Languages

English, Filipino, French, Hindi, Spanish, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available for a fee: USD 10.95 to 12.95 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • The Elevate
  • The Elevate Bar & Grill

Things to do

  • 18 holes of golf
  • 24-hour gym
  • Golf caddies
  • Golf carts
  • Golf clubhouse
  • Golf clubs/equipment
  • Indoor pool
  • Pro golf shop

Family friendly

  • Fenced pool
  • Free crib
  • Grocery/convenience store
  • Highchair
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Pool toys

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages

Business services

  • 24-hour business center
  • 5 meeting rooms
  • Conference center (9,128 square feet of space)

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Electrical adapters
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3:00 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children 18 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 10.95 to 12.95 per person
  • In-room safe fee: USD 10 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-3:00 AM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Contactless check-out is available.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Pool access available from 10:00 AM to 10 PM.
  • Noise-free rooms can't be guaranteed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Houston NW Willowbrook Hotel
Holiday Inn NW Willowbrook Hotel
Holiday Inn Houston NW Willowbrook
Holiday Inn NW Willowbrook
Inn NW Willowbrook Hotel
Holiday Inn Suites Houston NW Willowbrook
Holiday Inn Suites Houston NW Willowbrook

Frequently asked questions

Are free cancellation options available at Holiday Inn & Suites Houston NW - Willowbrook, an IHG Hotel?

Holiday Inn & Suites Houston NW - Willowbrook, an IHG Hotel offers free cancellation on some room rates. For specific requirements, look at the cancellation policy on Orbitz.

How much does it cost to stay at Holiday Inn & Suites Houston NW - Willowbrook, an IHG Hotel?

As of Jun 9, 2024, prices found for a 1-night stay for 2 adults at Holiday Inn & Suites Houston NW - Willowbrook, an IHG Hotel on Jun 15, 2024 start from $42.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do around Holiday Inn & Suites Houston NW - Willowbrook, an IHG Hotel?

This hotel is situated in Deco within a short 14-minute walk of Aerodrome. You'll also find Willowbrook Mall and Vintage Park within a short drive.

Is there parking available at Holiday Inn & Suites Houston NW - Willowbrook, an IHG Hotel?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Holiday Inn & Suites Houston NW - Willowbrook, an IHG Hotel feature a casino on the premises?

No, Holiday Inn & Suites Houston NW - Willowbrook, an IHG Hotel doesn't have a casino.

Will I find an indoor pool at Holiday Inn & Suites Houston NW - Willowbrook, an IHG Hotel?

Yes, this hotel has an indoor pool. Guests have pool access between 10:00 AM and 10 PM.

Is Holiday Inn & Suites Houston NW - Willowbrook, an IHG Hotel a good place to stay for couples?

There are many amenities for couples at this hotel, including Champagne service and in-room massages as well as an indoor pool.

Are there hot tubs at Holiday Inn & Suites Houston NW - Willowbrook, an IHG Hotel?

No, this hotel doesn't have a spa tub.

Does Holiday Inn & Suites Houston NW - Willowbrook, an IHG Hotel have a restaurant with a breakfast menu?

Yes, Holiday Inn & Suites Houston NW - Willowbrook, an IHG Hotel serves buffet breakfast for a surcharge each morning at The Elevate Bar & Grill.

Will Holiday Inn & Suites Houston NW - Willowbrook, an IHG Hotel allow pets to stay for free?

No, pets aren't allowed at Holiday Inn & Suites Houston NW - Willowbrook, an IHG Hotel though service animals are welcome.

Does Holiday Inn & Suites Houston NW - Willowbrook, an IHG Hotel have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Holiday Inn & Suites Houston NW - Willowbrook, an IHG Hotel?

The closest major airport to Holiday Inn & Suites Houston NW - Willowbrook, an IHG Hotel is George Bush Intercontinental Airport (IAH), which is 18.6 mi away (24 minutes by car). Another top airport is Houston William Hobby Airport (HOU), which is around 27.3 mi away.

Are there rooms with balconies at Holiday Inn & Suites Houston NW - Willowbrook, an IHG Hotel?

No, there aren't any guestrooms with balconies at Holiday Inn & Suites Houston NW - Willowbrook, an IHG Hotel.

Holiday Inn & Suites Houston NW - Willowbrook, an IHG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 178 out of 279 reviews" "
Rating 8 - Good. 59 out of 279 reviews" "
Rating 6 - Okay. 22 out of 279 reviews" "
Rating 4 - Poor. 10 out of 279 reviews" "
Rating 2 - Terrible. 10 out of 279 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Alma

Liked: Property conditions & facilities
Stayed 1 night in Mar 2024

6/10 Okay

Janet

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Poor Front Desk Attitude
I normally use Hotels.com to book a hotel from any chain available. I also ask for late check-outs and have no issues. I was told by the front desk that I could not get a late check-out because I did not book through IHG and apparently this is a benefit of IHG. I have never had this issue. I also have an IHG account but she would not honor it since I did not book through IHG. They also kept giving me 2 of everything even though there were 3 of us in the room (one is a 14 year old child). I selected this number of people when I did the selection in Hotels.com and they said they could not see it in their system. Odd that no other hotels ever have this issue. I even had a room with 2 beds which normally holds 4 people. I had to finally get rude to ask for more breakfast tickets (which I paid for in my room confirmation online) and enough towels. The lady at the front desk was not personable and extremely rude to me, my husband when he originally checked in and other friends staying at this Holiday Inn. The place was nice, clean and in a great location for what we needed, but improvements are needed in the front desk attitude and housekeeping towel service.
Stayed 2 nights in Mar 2024

10/10 Excellent

Marvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024

10/10 Excellent

Catricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love the hotel. Quiet food is good and staff is great will be staying again!
Stayed 2 nights in Feb 2024

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

6/10 Okay

Brian

Liked: Cleanliness
Disliked: Staff & service, amenities
Room not ready, bartender inexperienced for a superbowl, many menu items out of stock.
Stayed 1 night in Feb 2024

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, property conditions & facilities
The manager was very nice and very sweet and made us feel welcome even though it was a busy weekend at her hotel. She was really sweet to us and made us feel comfortable and for that four stars.
Stayed 1 night in Feb 2024

10/10 Excellent

jeffrey

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Teri, Cypress

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Sydney

Stayed 1 night in Jan 2024