Well managed. Wonderful staff at the breakfast stations - polite, efficient and welcoming. The room was clean and well appointed - and yes, an upgrade of the coffee machine would make it excell. Front desk staff was perfect. Recommended!
Great
Friendly staff and reception.
Had breakfast and did not have many options, needs improvement.
The delay we should have gotten notified of the delay
Hotel is clean and up to date. We were given the wrong room at check up, but that was an easy fix once we saw that we had walked into the wrong room. Nice, modern room. Bed is really comfortable. Water pressure of the shower is really good.
There’s a lot to do in the area. Not far from activities or food.
First time in Houston and it was a great time! Great location and great staff.
C Baldwin has updated rooms and overall that part of our stay was good. The issue was the staff and lack of services. We requested a room cleaning, it didn’t happen. When I asked they said it was because of Covid and I had to request it- which I had upon checkin the night before. Annoying. The downstairs the bar was closed for private events both nights of our stay. Then day of checkout we requested a luggage cart and they said there were too few valet hands to do it at the time. When we got downstairs there were 6 valets just standing around. If you are looking for a full service hotel this is not one, so be prepared.
Nice rooms, clean, and very friendly staff
Everyone was super friendly and room and view was amazing
Extremely unprofessional staff. Location has no other parking, but valet. Valet damages guests vehicles, since valet drivers cannot drive.
Excellent workers
My Favorite Hotel ... Valet is Great!
Located in Downtown Houston, C. Baldwin, Curio Collection by Hilton is a leisurely stroll from popular sights such as Downtown Aquarium and Discovery Green. This 354-room hotel has a restaurant along with conveniences like a 24-hour gym and a 24-hour business center.
This hotel serves as home to a lobby lounge, along with a restaurant that specializes in Italian cuisine. You can get a quick energy boost at the coffee shop/cafe. For your convenience, a full breakfast is served for a fee on weekdays from 6:30 AM to noon and on weekends from 7:00 AM to noon.
55-inch LCD TVs come with cable channels and pay movies, and guests can stay connected with WiFi. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Laptop-compatible safes, phones, and wardrobes or closets are other standard amenities.
At C. Baldwin, Curio Collection by Hilton, guests have access to a 24-hour gym, WiFi in public areas, and meeting rooms. Valet parking is available for USD 58 per day, and there's also a free area shuttle. The front desk has multilingual staff standing by 24 hours a day to assist with luggage storage and concierge services. Additional amenities include conference space, a 24-hour business center, and a computer station.
Well managed. Wonderful staff at the breakfast stations - polite, efficient and welcoming. The room was clean and well appointed - and yes, an upgrade of the coffee machine would make it excell. Front desk staff was perfect. Recommended!
Great
Dear Ashanti,It was a pleasure having you as our guest at C. Baldwin, Curio Collection by Hilton, and we want to thank you for your high praise. We appreciate you taking a moment to let us know about your experience staying with us, and on behalf of our team, we'd be glad to welcome you back again anytime.Warm regards,Charley M.General Manager
Friendly staff and reception.
Dear Ayo,Our friendly staff works hard to ensure all our guests feel welcome and will be glad you appreciated their kind assistance. If your travels bring you back to the area, please come see us again at C. Baldwin, Curio Collection by Hilton!Warm regards,Charley M.General Manager
Had breakfast and did not have many options, needs improvement.
Dear Ray,We always appreciate feedback from our guests, and we're happy to see much of your stay was pleasant. However, we apologize for any disappointment with breakfast. May I ask what other options you would like to see for my own knowledge? Thank you, and I hope to hear from you soon. Warm regards,Charley M.General Manager
The delay we should have gotten notified of the delay
Dear Ricardo, Thank you for taking the time to leave us a review. We regret to learn of your disappointing experience. Guest feedback is foremost for beneficial change, so rest assured we will use yours to improve for the future. It was a pleasure having you here with us and we wish you safe and happy travels.Warm regards,Chris NGeneral Manager
Dear Maria, Thank you for your kind words about our hotel! We're delighted to hear that you enjoyed the wonderful staff at the breakfast stations. We appreciate your feedback about the coffee machine, and we'll take it into consideration for improvement. We're grateful for your recommendation and hope to welcome you back soon!Warm regards,Charley M.General Manager