Its classic Austin funky, staff incl cleaning personnel are genuinely kind.
We will be back. Thank you.
Book your stay here now. This place was clean, friendly, accommodating, a very short drive to downtown, great free breakfast that had everything from biscuits & gravy to a waffle iron, pool & hot tub area very clean and updated, loved the outside facing room, barely heard a sound all night, bar was great if you need a night cap, perfect king suite for a family kiddos, 2 bathrooms was a bonus. Would absolutely book again.
The property itself is excellent! The staff do a great job keeping it clean and safe and the decor is adorable. I really enjoyed the stay and would definitely come back. Outside of the control of the property: It is across the street from a 7eleven which has a lot of homelessness and drug use. I went for a quick walk in the morning for a bottle of water and was followed and approached by a couple who were waiting outside. It was a pretty scary experience but again, not to the fault of the hotel at all. The hotel was great and I'm sure I could have gotten my bottled water from them instead (poor call on my part).
Staff are not that friendly, no smile, its like theyre looking for a fight. The lady in the breakfast area is different, jolly and accommodating.
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This was our second time staying here and it was great! The breakfast is so good in the morning and our room was clean and comfy! Staff was very nice and helpful, we will definitely be coming back.
the staff was very friendly, knowledgeable and respectful. the room very clean, and everything very tidy
Breakfast starts a little late for me. 6:45 would be better
There were cockroaches during our stat
Room smelled but overall it was ok
Slow check in even with lots of workers. No one Helped
Located in South Congress, Aiden by Best Western Austin City Hotel is 1.2 mi (1.9 km) from Lady Bird Lake and within a 10-minute drive of other popular attractions like Governor's Mansion. This 158-room hotel welcomes guests with conveniences like free breakfast, an outdoor pool, and free in-room WiFi.
Free buffet breakfast is served on weekdays from 7:00 AM to 9:00 AM and on weekends from 8:00 AM to 10:00 AM. At the end of the day, relax with a drink at the bar/lounge.
Guests can expect free WiFi and 37-inch LCD TVs with cable channels. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Other amenities include refrigerators, microwaves, and coffee makers.
Aiden by Best Western Austin City Hotel features an outdoor pool, a children's pool, and a gym. If you drive, put free parking to good use. Multilingual staff at the 24-hour front desk can assist with luggage storage, dry cleaning/laundry, and securing valuables. Additional amenities include free WiFi in public areas, a spa tub, and a conference center.
Its classic Austin funky, staff incl cleaning personnel are genuinely kind.
Thanks so much for being our guest, and for your feedback. We are always here for you. Hope you are back soon.
We will be back. Thank you.
You have made our day! Thank you for staying, and for your 5 out of 5 rating. We so appreciate you, and hope you are back soon.
Book your stay here now. This place was clean, friendly, accommodating, a very short drive to downtown, great free breakfast that had everything from biscuits & gravy to a waffle iron, pool & hot tub area very clean and updated, loved the outside facing room, barely heard a sound all night, bar was great if you need a night cap, perfect king suite for a family kiddos, 2 bathrooms was a bonus. Would absolutely book again.
Thank you so much for being our guest, and for sharing your feedback. We are so happy you all were happy and that we fir your needs. We especially appreciate your recommendation, and are looking forward to your return.
Thank you for staying with us, and for sharing your feedback. Hope you are back soon.
The property itself is excellent! The staff do a great job keeping it clean and safe and the decor is adorable. I really enjoyed the stay and would definitely come back. Outside of the control of the property: It is across the street from a 7eleven which has a lot of homelessness and drug use. I went for a quick walk in the morning for a bottle of water and was followed and approached by a couple who were waiting outside. It was a pretty scary experience but again, not to the fault of the hotel at all. The hotel was great and I'm sure I could have gotten my bottled water from them instead (poor call on my part).
Thanks so much for being our guest, and for sharing your feedback. We truly appreciate you, and are happy that you will be back; that means a lot to us. We are always happy to give you a bottled water, plus we have a water dispenser in the lobby for refilling your water bottle.
Thanks so much for staying, and for your 5 out of 5 rating. We are happy you were happy. Hope you are back soon.
Staff are not that friendly, no smile, its like theyre looking for a fight. The lady in the breakfast area is different, jolly and accommodating.
Thank you for being our guest, and for your feedback. We appreciate you, and hope you are back soon.
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Thanks so much for being our guest, and for you r5 out of 5 rating. We appreciate you, and hope you are back soon.
Thanks so much for being our guest; we appreciate your 5 out of 5 rating! Come back soon!
Thank you so much for staying with us, and for your kind words. We are always here for you. Hurry back!