Hotel Riu Palace Pacifico - Adults Only - All Inclusive in Nuevo Vallarta

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Adults-only beachfront property with 3 outdoor pools

Choose dates to view prices

Where to?

Dates

May 2025

June 2025

3 outdoor pools, pool umbrellas, sun loungers

Overview
Rooms
Location
Policies

Wonderful

Popular amenities

Bar
All inclusive

Explore the area

Av de los Cocoteros - Lote 2, Nuevo Vallarta, NAY, 63732

El Tigre Golf at Paradise Village
‪5 min drive‬
Nuevo Vallarta Beach
‪5 min drive‬
Playa Bucerías
‪9 min drive‬
Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
‪20 min drive‬

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Room options

Minibar, in-room safe, laptop workspace, blackout drapes

Suite, Oceanfront (Elite Club, M)

753 sq ft
Sleeps 2
2 Double Beds

Junior Suite, Oceanfront (Elite Club, M)

355 sq ft
Sleeps 2
2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (Elite Club, M)

355 sq ft
Sleeps 2
2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms (C)

334 sq ft
Sleeps 4
2 King Beds OR 4 Double Beds

Junior Suite, Connecting Rooms, Partial Ocean View (C)

344 sq ft
Sleeps 4
2 King Beds OR 4 Double Beds

Junior Suite, Ocean View (Elite Club, B2C-CA)

Sleeps 2
1 King Bed

Suite, Oceanfront (Elite Club | B2C-CA)

Sleeps 2
1 King Bed

Junior Suite, Ocean View (Elite Club, L)

355 sq ft
Sleeps 2
2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (Elite Club, L)

355 sq ft
Sleeps 2
2 Double Beds OR 1 King Bed

Junior Suite, Partial Ocean View (U)

355 sq ft
Sleeps 3
2 Double Beds OR 1 King Bed

Junior Suite, 2 Bedrooms, Partial Ocean View (U)

355 sq ft
Sleeps 4
4 Double Beds OR 2 King Beds

Junior Suite, 2 Bedrooms (U)

355 sq ft
Sleeps 4
4 Double Beds OR 2 King Beds

Junior Suite (U)

355 sq ft
Sleeps 3
2 Double Beds OR 1 King Bed

Suite, Oceanfront (Elite Club, U)

753 sq ft
Sleeps 2
1 King Bed

Junior Suite, Oceanfront (Elite Club, U)

355 sq ft
Sleeps 2
2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (Elite Club, U)

355 sq ft
Sleeps 2
2 Double Beds OR 1 King Bed

Junior Suite, 1 King Bed (M)

355 sq ft
Sleeps 2
1 King Bed

Junior Suite, Ocean View (L)

355 sq ft
Sleeps 3
2 Double Beds OR 1 King Bed

Junior Suite, Partial Ocean View (L)

355 sq ft
Sleeps 3
2 Double Beds OR 1 King Bed

Junior Suite, Balcony, Sea View (E)

355 sq ft
Sleeps 3
2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms (L)

Sleeps 4
2 Double Beds OR 1 King Bed

Family Suite, 2 Bedrooms, Partial Ocean View (B2C-US)

Sleeps 4
1 King Bed and 2 Twin Beds

Junior Suite, Partial Ocean View (B2C-CA)

Sleeps 3
2 Double Beds OR 1 King Bed

Junior Suite (B2C-CA)

355 sq ft
Sleeps 3
2 Double Beds OR 1 King Bed

Family Suite, 2 Bedrooms, Partial Ocean View (B2C-CA)

Sleeps 4
1 King Bed and 1 Twin Bed

Suite, Oceanfront (Elite Club, E)

753 sq ft
Sleeps 2
2 Double Beds OR 1 King Bed

Family Suite, 2 Bedrooms, Partial Ocean View (C)

355 sq ft
Sleeps 4
1 King Bed and 2 Double Beds

Junior Suite, Ocean View (B2C-CA)

355 sq ft
Sleeps 3
2 Double Beds OR 1 King Bed

Junior Suite (M)

355 sq ft
Sleeps 3
2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (Elite Club, E)

355 sq ft
Sleeps 2
2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (Elite Club, E)

355 sq ft
Sleeps 2
2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (U)

355 sq ft
Sleeps 3
2 Double Beds OR 1 King Bed

Junior Suite (B2C-US)

Sleeps 3
2 Double Beds OR 1 King Bed

Junior Suite (E)

355 sq ft
Sleeps 3
2 Double Beds OR 1 King Bed

Suite, Oceanfront (Elite Club, B2C-US)

Sleeps 2
2 Double Beds OR 1 King Bed

Junior Suite (L)

355 sq ft
Sleeps 3
2 Double Beds OR 1 King Bed

Junior Suite, Partial Ocean View (M)

355 sq ft
Sleeps 3
2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (B2C-US)

Sleeps 3
2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (Elite Club | B2C-CA)

Sleeps 2
2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (Elite Club, B2C-US)

Sleeps 2
2 Double Beds OR 1 King Bed

Junior Suite, Partial Ocean View (B2C-US)

355 sq ft
Sleeps 3
2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (Elite Club, B2C-US)

Sleeps 2
2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (M)

355 sq ft
Sleeps 3
2 Double Beds OR 1 King Bed

Family Suite, 2 Bedrooms, Partial Ocean View (U)

354 sq ft
Sleeps 4
1 King Bed and 2 Double Beds

Junior Suite, 2 Bedrooms (B2C-US)

Sleeps 4
4 Double Beds OR 2 King Beds

Junior Suite, Ocean View (Elite Club, C)

355 sq ft
Sleeps 2
2 Double Beds OR 1 King Bed

Suite, Oceanfront (Elite Club, C)

753 sq ft
Sleeps 2
1 King Bed

Junior Suite, Oceanfront (Elite Club | C)

355 sq ft
Sleeps 2
1 King Bed

Junior Suite (C)

355 sq ft
Sleeps 3
2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms (B2C-CA)

Sleeps 4
2 King Beds OR 4 Double Beds

Junior Suite, Connecting Rooms, Partial Ocean View (B2C-CA)

Sleeps 4
2 King Beds OR 4 Double Beds

Junior Suite, Partial Ocean View (C)

355 sq ft
Sleeps 3
2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (C)

355 sq ft
Sleeps 3
2 Double Beds OR 1 King Bed

Junior Suite, 2 Bedrooms, Partial Ocean View (B2C-US)

Sleeps 4
4 Double Beds OR 2 King Beds

About the neighborhood

Nuevo Vallarta

Bay of Banderas is within a 5-minute walk of Hotel Riu Palace Pacifico - Adults Only - All Inclusive while other popular sites like Playa Bucerías are within a mile (2 km). This 445-room, 4.5-star property has 3 outdoor pools along with a full-service spa and 9 restaurants.

What's nearby

Flamingos Golf Club - 2 min drive - 1.3 miles
El Tigre Golf at Paradise Village - 5 min drive - 3.2 miles
Nuevo Vallarta Beach - 5 min drive - 1.5 miles
Nayar Vidanta Golf - 8 min drive - 4.6 miles
Playa Bucerías - 9 min drive - 2.9 miles

Getting around

Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 20 min drive

Restaurants

‪Don Rafael - ‬15 min walk
‪La Botana - ‬15 min walk
‪Riu Palace Piano Bar - ‬3 min walk
‪Kulinarium - ‬16 min walk
‪Gran Dragon - ‬11 min walk

About this property

Hotel Riu Palace Pacifico - Adults Only - All Inclusive

Adults-only beachfront property with 3 outdoor pools

Guests of Hotel Riu Palace Pacifico - Adults Only - All Inclusive have access to a full-service spa, 3 outdoor pools, and a gym. You can take advantage of free parking, along with limo/town car service. The front desk has multilingual staff on hand 24/7 to help with tours or tickets, luggage storage, and dry cleaning/laundry. Other amenities at this adults-only property include free WiFi in public areas, coffee/tea in a common area, and a computer station.

Plasma TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer rainfall showers, hair dryers, and designer toiletries. Dryers, balconies, and sitting areas are also standard. Housekeeping is available on request.

3 outdoor swimming pools are on site along with a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Massages are available on the beach and in the spa; other services include facials, body wraps, and body treatments. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Awards and affiliations

Eco-Certified Property

This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Similar properties

On the beach, sun loungers, beach towels, beach massages

Pool
Breakfast included
All inclusive
Spa

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Limo/town car service
Free self parking on site
Wheelchair-accessible parking available

Food and drink

Free buffet breakfast available daily 7:00 AM to 11:30 AM
6 bars/lounges
9 restaurants
A coffee shop/cafe
A poolside bar
A swim-up bar
Coffee and tea in common areas
Free daily manager's reception
Snack bar/deli

Restaurants on site

Asian restaurant Kyoto
Elite Club Restaurant
Fusion restaurant Krystal
Italian rest La Toscana
Steak House

Things to do

3 outdoor pools
Billiards/pool table
Fitness classes
Free beach club
Full-service spa
Health club
Kayaking
Sailing
Shopping
Snorkeling
Surfing/bodyboarding
TV in common areas
Volleyball
Water sports equipment

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Grocery/convenience store
Hair salon
Luggage storage

Guest services

Change of towels on request
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Turndown service
Wedding services

Business services

Computer station

Outdoors

Beach loungers
Beach towels
Beach umbrellas
Garden
On the beach
On the waterfront
Outdoor entertainment area
Outdoor furniture
Pool loungers
Pool umbrellas
Vegetable garden

Full-service spa

Aromatherapy
Body wraps
Facials
Manicures/pedicures
Spa open daily
Steam room
Treatment room

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Tile flooring in public areas
Wheelchair accessible (may have limitations)
Wheelchair-accessible gym
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa

1 building
100% renewable energy
8 floors
Art Deco architecture
At least 80% lighting from LEDs
Banquet hall
Comprehensive food waste policy
Comprehensive recycling policy
Designated smoking areas
Humane treatment of captive wild animals
Lifeguards
Local culture and ecosystem education
Locally-owned and organized tours and activities
No plastic coffee stirrers
No plastic drinking straws
Renovated entire property - December 2023
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options

Room amenities

Bedroom

Bedsheets provided
Blackout drapes

Bathroom

Bathrobes
Designer toiletries
Hair dryer
Private bathroom
Rainfall showerhead
Shampoo
Shower
Towels provided

Entertainment

Plasma TV with satellite channels

Food and drink

24-hour room service
Coffee/tea maker
Dining table
Free bottled water
Minibar
Toaster

Air conditioning (climate-controlled)
Bulk dispensers for toiletries
Ceiling fan
Connecting rooms available
Dryer
Eco-friendly toiletries
Energy-saving switches in guestrooms
Iron/ironing board
Laptop workspace
Laptop-compatible safe
LED lighting
Phone
Recycling
Separate sitting area
Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

This property doesn't allow pets or service animals

Children and extra beds

Children younger than 18 are not permitted to stay at this adults-only property (only guests 18 and older are allowed)

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Check-in: 3:00 PM—-11:30 PM
Check-out: noon
Minimum check-in age: 18

The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards. Cash is not accepted.
The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU).

Additional information about polices, regulations, and more:

Reservations need to be made in advance for massage services and spa treatments. Contact the property at the phone number listed on your booking confirmation.
Registered guests are the only ones allowed in guestrooms.
Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
No cribs or infant beds are available.
No rollaway or extra beds are available.

Property is also known as

Palace Pacifico

Palace Pacifico Riu

Riu Pacifico

Riu Pacifico Palace

Riu Palace Pacifico

Riu Palace Pacifico All Inclusive

Riu Palace Pacifico All Inclusive Nuevo Vallarta

Riu Palace Pacifico Nuevo Vallarta

Riu Palace Pacifico Hotel Riviera Nayarit

Riu Palace Pacifico All Inclusive All-inclusive property

Riu Pacifico Inclusive inclus

Riu Palace Pacifico All Inclusive

Riu Palace Pacifico Adults Only All Inclusive

Frequently asked questions

Is a free cancellation option available at Hotel Riu Palace Pacifico - Adults Only - All Inclusive?

Hotel Riu Palace Pacifico - Adults Only - All Inclusive offers free cancellation on some room rates. For additional details, review the cancellation policy on our site.

What can I see within easy reach of Hotel Riu Palace Pacifico - Adults Only - All Inclusive?

This property is located in Nuevo Vallarta within a short 5-minute walk of Bay of Banderas. You'll also find Nuevo Vallarta Beach and Playa Bucerías within a short drive.

Is there parking available at Hotel Riu Palace Pacifico - Adults Only - All Inclusive?

Yes, self parking is offered for free at the all-inclusive property. Accessible parking is also available for guests.

Is a spa located at Hotel Riu Palace Pacifico - Adults Only - All Inclusive?

There is a full-service spa available for guests to enjoy and services include beach massages, aromatherapy, and body wraps.

Does Hotel Riu Palace Pacifico - Adults Only - All Inclusive feature a casino at the property?

No, Hotel Riu Palace Pacifico - Adults Only - All Inclusive doesn't have a casino.

Is there an indoor pool at Hotel Riu Palace Pacifico - Adults Only - All Inclusive?

No, this property doesn't have an indoor pool; however, there are 3 outdoor pools.

What do couples enjoy most about Hotel Riu Palace Pacifico - Adults Only - All Inclusive?

This adults-only all-inclusive property offers plenty of amenities for couples including 3 outdoor pools, a poolside bar, and 9 restaurants.

Are there hot tubs at Hotel Riu Palace Pacifico - Adults Only - All Inclusive?

No, but guests can enjoy a steam room at this all-inclusive property.

Does Hotel Riu Palace Pacifico - Adults Only - All Inclusive have a restaurant with a breakfast menu?

Yes, Hotel Riu Palace Pacifico - Adults Only - All Inclusive has 9 restaurants, and serves free buffet breakfast each morning.

Does Hotel Riu Palace Pacifico - Adults Only - All Inclusive allow pets to stay free of charge?

No, pets and service animals aren't allowed at Hotel Riu Palace Pacifico - Adults Only - All Inclusive.

Are there connecting rooms at Hotel Riu Palace Pacifico - Adults Only - All Inclusive?

Yes, this all-inclusive property has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to Hotel Riu Palace Pacifico - Adults Only - All Inclusive?

The closest major airport to Hotel Riu Palace Pacifico - Adults Only - All Inclusive is Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR), which is 9.6 mi away (20 minutes by car).

Can I book a room with a balcony at Hotel Riu Palace Pacifico - Adults Only - All Inclusive?

Yes, every guestroom at Hotel Riu Palace Pacifico - Adults Only - All Inclusive comes with a balcony with some featuring garden views.

Does Hotel Riu Palace Pacifico - Adults Only - All Inclusive offer wedding services?

Take advantage of the wedding venue at Hotel Riu Palace Pacifico - Adults Only - All Inclusive if you plan to say "I do" during your trip.

Hotel Riu Palace Pacifico - Adults Only - All Inclusive Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

10/10 Excellent

Jorge

Traveled with partner

Apr 22, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent

Stayed 5 nights in Apr 2025

10/10 Excellent

Jason Gene

Traveled with family

Apr 19, 2025

Liked: Amenities

This hotel was amazing, the staff was very friendly and accommodating. We will be coming back.

Stayed 6 nights in Apr 2025

10/10 Excellent

JESUS

Traveled with family

Apr 4, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The RIU was super clean, had friendly staff, and the food variety was awesome!

Stayed 7 nights in Mar 2025

10/10 Excellent

ANGELICA

Mar 31, 2025

Liked: Cleanliness, amenities

Excellent

Stayed 7 nights in Mar 2025

10/10 Excellent

Audra Mae

Feb 21, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Love the Riu

Stayed 7 nights in Feb 2025

10/10 Excellent

Steven, Pierce

Traveled with partner

Feb 20, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 6 nights in Feb 2025

8/10 Good

Rebecca Jean

Jan 26, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 5 nights in Jan 2025

8/10 Good

Barbara

Traveled with group

Jan 24, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

A beautiful property and facility with terrific staff. My two complaints would be the smoking on the beach, there were areas to smoke but they were not enforced, which was very frustrating. Also, the beds were very soft/worn in. Other than that, it’s a lovely place. The staff are wonderful!

Stayed 8 nights in Jan 2025

10/10 Excellent

Danielle

Traveled with group, Traveled with partner

Jan 24, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We enjoyed the Riu Palace Pacifico and would recommend this to anyone! The new remodel is spectacular, especially the pool area! The beach is so close and allowed us to walk to the other resorts. WE would go back again!

Stayed 4 nights in Jan 2025

10/10 Excellent

Samuel Charles

Traveled with partner

Jan 24, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful resort, amazing staff!

Stayed 7 nights in Jan 2025

10/10 Excellent

Shawn

Traveled with partner

Jan 24, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Our stay was fabulous! We enjoyed all 5 days and didn’t want to leave! Every guest that we met had been to the property before and they come back regularly. That’s indicative of a great resort! The only issue we had was that the rainfall shower head didn’t work but there was a second shower head to use. We struggled with the tv but we weren’t too concerned about it since we weren’t in the room much. Overall, it was an amazing time.

Stayed 5 nights in Jan 2025

10/10 Excellent

Brandette

Traveled with family

Jan 22, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Amazing vacation!

Stayed 9 nights in Jan 2025

8/10 Good

Warren Andrew

Jan 22, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

The hotel staff were polite and courteous. Convenient on the beach. However, not accommodating, flexible or helpful with all change requests. Also, no quality tequila available. Small complimentary gift was appreciated.

Stayed 4 nights in Jan 2025

6/10 Okay

Karen Ladet

Jan 21, 2025

Liked: Staff & service, amenities

Disliked: Cleanliness

Stayed 3 nights in Jan 2025

10/10 Excellent

John

Traveled with partner

Jan 20, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great, quiet all-inclusive north of all the PV action. The property is newly renovated and very nice. The food options are varied and delicious and the Elite Club package was totally worth it. Only draw back is the open air theatre that plays very loud music until 10:30pm. If you have interior room (even an ocean front suite), do not expect to go to bed early. Our favorite thing was the service! Countless kind and helpful employees! Some of the best service we’ve had in years.

Stayed 3 nights in Jan 2025

2/10 Terrible

Luz

Traveled with partner

Jan 20, 2025

Liked: Amenities

Disliked: Cleanliness

We like the bartenders in the lobby area Luis and Rodolfo they have excellent customer service skills and were always professional and attentive to my husband and I. Too bad for other staff members that made us feel that we didn't belong in other areas of the hotel. Even the bellboy made it clear that there is a preference to other races/ethnicities over us hispanics. We picked this hotel because of our great experience at the Riu in Cabo San Lucas. We felt that both properties run so different, but will never go back to either. We take this very seriously and we like to feel that our money is being well spent.

Stayed 3 nights in Jan 2025

10/10 Excellent

Stephanie Renae, Waubay

Jan 19, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 4 nights in Jan 2025

8/10 Good

Julia

Traveled with partner

Jan 19, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Was disappointed in facing a vacant property that is not attractive and the room was efficient but not luxurious in any way (towels and robes are thin/cheaper, nothing like ear swabs or shower caps). The cleaning crew did a good job daily, liked the closet and safe which lit up and opened from top, restaurants were pretty good and we tried them all, buffet was quite good. The staff mostly seemed irritable and like they don't really enjoy their jobs. You tip for everything and they appreciate it. Beach pretty nice and very walkable especially mid afternoon-but stepped on a bee which ruined three days. Another girl got stung by stingray. Piano player/singer was enjoyable but same every night. Offered specialty bartender every night which was nice. Liked the water exercise class and nice warm pools. Six nights was plenty for us.

Stayed 6 nights in Jan 2025

8/10 Good

MaryAnn, St Paul

Jan 19, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 4 nights in Jan 2025

10/10 Excellent

Patrick

Traveled with partner

Jan 18, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Everything was great but there are 2 things I wish were corrected. The TV selection was horrible. We have stayed in several locations in Mexico and never had a issue. The second is bathrooms. It seems there was a lack of bathrooms.

Stayed 4 nights in Jan 2025

8/10 Good

Ryan

Traveled with group, Traveled with family

Jan 17, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The entire establishment and staff was amazing but the food was just not good at all. Also, the "sports bar" needs more TVs. The food there was truly disgusting.

Stayed 5 nights in Jan 2025

10/10 Excellent

Kayla

Traveled with partner

Jan 17, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The grounds and hotel were exquisite! The pictures do NOT do it justice! The staff was impecable and so friendly. And the food was amazing, variety, quality flavors .. all so great! We just needed more time there that's all! We will be back again!

Stayed 4 nights in Jan 2025

10/10 Excellent

Wayne

Traveled with partner

Jan 17, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Fabulous resort with excellent staff, food, spa, and pool. Beautiful beach though not the best for swimming (the occasional stingray swimming by) but one of the best spots to relax and be pampered. A hidden gem.

Stayed 6 nights in Jan 2025

8/10 Good

Hallie

Traveled with family

Jan 15, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The beach area was great. The food was typical “all inclusive” food. We went into town to eat.

Stayed 5 nights in Jan 2025

10/10 Excellent

Patrice

Traveled with partner

Jan 15, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We had a fantastic stay at this resort. I cannot say enough good things about it. The pools, the beach all quiet and inviting. The property is spotless, the staff helpful, friendly, polite and the food!!! My god the food is by far the best I’ve ever had in a resort. Will go back for sure.

Stayed 7 nights in Jan 2025