Excellence Riviera Cancun - Adults Only All Inclusive in Puerto Morelos

See all properties

Adults-only beachfront property with 6 outdoor pools

VIP Access

Choose dates to view prices

Where to?

Dates

April 2025

May 2025

Private beach, beach volleyball, beach bar, sailing

Overview
Rooms
Location
Policies

Exceptional

Popular amenities

Explore the area

Carr. Federal 307 Chet-Pto. Juarez, Km 324 - 342, Mza. 7, Lt. 1, SM 11, Puerto Morelos, QROO, 77580

Cancun, Quintana Roo (CUN-Cancun Intl.)
‪22 min drive‬

Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.

Expect exceptional service
Extra savings and perks for Rewards members

Learn more about VIP Access

Book today, save on your next hotel stay

It's that easy when you're a member of Orbitz Rewards. It's free to join!

Room options

Excellence Club Two-Story Rooftop Terrace Suite Ocean Front

667 sq ft
Ocean view
Sleeps 2
1 King Bed

Premium bedding, pillowtop beds, free minibar, in-room safe

Excellence Club Junior Suite Pool View

668 sq ft
Sleeps 2
1 King Bed

Excellence Club Junior Swim Up Suite Pool View

668 sq ft
Sleeps 2
1 King Bed

Free Upgrade To Two-Story Rooftop Terrace Suite Spa or Pool View

Sleeps 2
1 King Bed

Two-Story Rooftop Terrace Suite Spa or Pool View

1054 sq ft
Resort view
Sleeps 2
1 King Bed

Free Upgrade To Excellence Club Junior Suite Pool View

Sleeps 2
1 King Bed

Junior Suite Spa or Pool View

667 sq ft
Sleeps 3
2 Double Beds OR 1 King Bed

Junior Swim-Up Suite Spa or Pool View

667 sq ft
Sleeps 3
2 Double Beds OR 1 King Bed

Junior Suite Ocean View

667 sq ft
Ocean view
Sleeps 2
1 King Bed

Excellence Club Junior Suite Ocean Front

667 sq ft
Ocean view
Sleeps 2
1 King Bed

Excellence Club Junior Swim-Up Ocean View

667 sq ft
Ocean view
Sleeps 2
1 King Bed

Free Upgrade To Junior Suite Ocean View

Ocean view
Sleeps 2
1 King Bed

About the neighborhood

Puerto Morelos

Excellence Riviera Cancun - Adults Only All Inclusive is a short stroll from Puerto Morelos Beach and Arrecife de Puerto Morelos National Park. This 440-room, 5-star property has 6 outdoor pools along with a private beach and a full-service spa.

What's nearby

Puerto Morelos Beach - 8 min walk - 0.5 miles
Crococun Zoo - 3 min drive - 1.5 miles
Puerto Morelos Town Square - 8 min drive - 2.7 miles
Ojo de Agua Beach - 12 min drive - 2.5 miles
Petempich Bay - 14 min drive - 5.6 miles

Getting around

Cancun Intl. Airport (CUN) - 22 min drive

Restaurants

‪Market Cafe - ‬11 min walk
‪The Kitchen Table - ‬1 min walk
‪Bordeaux Restaurant - ‬10 min walk
‪Sports Bar - ‬7 min walk
‪Sensai - ‬16 min walk

About this property

Excellence Riviera Cancun - Adults Only All Inclusive

Adults-only beachfront property with 6 outdoor pools

Excellence Riviera Cancun - Adults Only All Inclusive features a private beach, a full-service spa, and 6 outdoor pools. There's free parking, and an airport shuttle (available 24 hours) for MXN 3413.73 per vehicle roundtrip. The 24-hour front desk has multilingual staff ready to assist with tours/tickets and luggage storage. Other amenities at this adults-only property include a 24-hour gym, a sauna, and a rooftop terrace.

55-inch flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Pillowtop beds sport premium bedding and pillow menus, and bathrooms offer jetted tubs, hair dryers, and free toiletries. Free minibar items, coffee makers, and free international calls are other standard amenities.

6 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include a private beach, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

MIILE SPA has 14 treatment rooms including rooms for couples and outdoor treatment areas. Services include facials, body wraps, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam. Guests under 18 years old are not allowed in the spa. There are hot springs/mineral springs on site.

Awards and affiliations

Eco-Certified Property

This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Similar properties

Pool
Hot Tub
Breakfast included
All inclusive

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

24-hour roundtrip airport shuttle on request for a surcharge
Free self parking on site

Food and drink

10 restaurants
11 bars/lounges
A beach bar
A coffee shop/cafe
A poolside bar
A swim-up bar
Coffee and tea in common areas
Couples/private dining
Snack bar/deli

Restaurants on site

Agave
Basmati
Chez Isabelle
Spice
The Kitchen Table

Things to do

24-hour gym
6 outdoor pools
Beach volleyball
Fitness classes
Full-service spa
Hot tub
Kayaking
Pilates classes
Sailing
Sauna
Shopping
Steam room
Yoga classes

Conveniences

24-hour front desk
ATM
Free newspapers in lobby
Gift shop/newsstand
Hair salon
Luggage storage

Guest services

Concierge services
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance
Turndown service
Wedding services

Business services

104,410 square feet of conference space
4 meeting rooms

Outdoors

Barbecue grill
Free pool cabanas
Garden
On a private beach
Rooftop terrace
Vegetable garden

Full-service spa

14 treatment rooms
Aromatherapy
Body wraps
Couples treatment rooms
Facials
Hot tub
Hot/mineral springs
Hydrotherapy
Manicures/pedicures
Massage
Outdoor treatment areas
Sauna
Turkish bath

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible airport shuttle
Elevator (39 inch wide door)
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk (43 inches high)

4 floors
9 buildings
At least 80% lighting from LEDs
At least 80% of food locally-sourced
Banquet hall
Biodegradable drinking straws available
Built in 2004
Comprehensive recycling policy
Designated smoking areas
Eco-friendly cleaning products used
Humane treatment of captive wild animals
Local culture and ecosystem education
No plastic drinking straws
Reusable tableware
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options

Room amenities

Bedroom

Blackout drapes
Pillow menu
Pillowtop mattress
Premium bedding

Bathroom

Bathrobes
Free toiletries
Hair dryer
Jetted bathtub
Private bathroom
Separate bathtub and shower
Shampoo
Slippers
Soap
Toilet paper
Toothbrush and toothpaste
Towels provided

Entertainment

55-inch flat-screen TV with premium satellite channels

Food and drink

24-hour room service
Coffee/tea maker
Free bottled water
Free stocked minibar

Air conditioning (climate-controlled)
Cleaning products are eco-friendly
Composting
Energy-saving switches in guestrooms
Free international calls
Laptop-compatible safe
LED lighting
Living room
Recycling
Water-efficient showers
Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Early check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

All guests are required to present a valid government-issued ID card and a credit card at check-in for incidental charges.

Access methods

Staffed front desk

Pets

This property doesn't allow pets or service animals

Children and extra beds

Children younger than 18 are not permitted to stay at this adults-only property (only guests 18 and older are allowed)

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Airport shuttle fee: MXN 3413.73 per vehicle (roundtrip, maximum occupancy 2)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Cashless transactions are available

This property uses wind energy, plus a grey water recycling system and eco-friendly cleaning products

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Check-in: 3:00 PM—-anytime
Check-out: noon
Minimum check-in age: 18

The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A credit card for incidental charges and a government-issued photo ID may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards and cash.
This property uses wind energy, plus a grey water recycling system and eco-friendly cleaning products.
Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

Reservations need to be made in advance for massage services and spa treatments. Contact the property at the phone number listed on your booking confirmation.
Registered guests are the only ones allowed in guestrooms.
No cribs or infant beds are available.
No rollaway or extra beds are available.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Excellence Riviera Cancun Adults Only Puerto Morelos

Excellence Riviera Cancun Adults All Inclusive Puerto Morelos

Excellence Riviera Cancun Adults Puerto Morelos

Excellence Riviera Cancun Adults

Excellence Riviera Cancun Adults Only All Inclusive

Excellence Riviera Cancun Adults All Inclusive

Excellence Riviera Cancun Adu

Excellence Riviera Cancun Adults Only All Inclusive

Frequently asked questions

Can I book all-inclusive rate plans at Excellence Riviera Cancun - Adults Only All Inclusive?

Excellence Riviera Cancun - Adults Only All Inclusive is an all-inclusive resort and rates come with all meals and onsite activities. Activities include snorkeling, kayaking, and sailing.

How much does it cost to stay at Excellence Riviera Cancun - Adults Only All Inclusive?

As of Mar 29, 2025, prices found for a 1-night stay for 2 adults at Excellence Riviera Cancun - Adults Only All Inclusive on Apr 7, 2025 start from $522.93, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is free cancellation available at Excellence Riviera Cancun - Adults Only All Inclusive?

Excellence Riviera Cancun - Adults Only All Inclusive offers free cancellation on select room rates. For more details, look at the cancellation policy on Orbitz.

What can I see within easy reach of Excellence Riviera Cancun - Adults Only All Inclusive?

Guests enjoy the property's location in Puerto Morelos based on their ratings, and it's a short 8-minute walk from Puerto Morelos Beach and also 14 minutes on foot from Arrecife de Puerto Morelos National Park. You'll also find Puerto Morelos Town Square and Ojo de Agua Beach within a short drive.

Is there parking available at Excellence Riviera Cancun - Adults Only All Inclusive?

Yes, self parking is offered for free at the all-inclusive property.

Is there a spa at Excellence Riviera Cancun - Adults Only All Inclusive?

MIILE SPA is the property's spa and services include body wraps, hot springs, aromatherapy, and massages.

Does Excellence Riviera Cancun - Adults Only All Inclusive feature a casino on the premises?

No, Excellence Riviera Cancun - Adults Only All Inclusive doesn't have a casino.

Is there an indoor pool at Excellence Riviera Cancun - Adults Only All Inclusive?

No, this property doesn't have an indoor pool; however, there are 6 outdoor pools and a hot tub.

Is Excellence Riviera Cancun - Adults Only All Inclusive good for couples?

This adults-only all-inclusive property offers many amenities for couples such as a private beach and a beach bar with some guestrooms featuring private plunge pools.

Does Excellence Riviera Cancun - Adults Only All Inclusive have a hot tub?

Yes, guests can enjoy a spa tub at this all-inclusive property.

Does Excellence Riviera Cancun - Adults Only All Inclusive feature a restaurant that includes a breakfast menu?

Yes, Excellence Riviera Cancun - Adults Only All Inclusive has 10 restaurants, and serves breakfast for a surcharge.

Does Excellence Riviera Cancun - Adults Only All Inclusive allow pets to stay for free?

No, pets and service animals aren't allowed at Excellence Riviera Cancun - Adults Only All Inclusive.

Are there connecting rooms at Excellence Riviera Cancun - Adults Only All Inclusive?

No, this all-inclusive property doesn't feature connecting guestrooms.

What is the closest airport to Excellence Riviera Cancun - Adults Only All Inclusive?

The closest major airport to Excellence Riviera Cancun - Adults Only All Inclusive is Cancun Intl. Airport (CUN), which is 14.3 mi away (22 minutes by car). Another top airport is Cozumel Intl. Airport (CZM), which is around 25.5 mi away.

Are there rooms with balconies at Excellence Riviera Cancun - Adults Only All Inclusive?

Yes, some guestrooms at this all-inclusive property offer a terrace where guests can enjoy ocean or garden views.

Does Excellence Riviera Cancun - Adults Only All Inclusive host weddings?

There are wedding services available at Excellence Riviera Cancun - Adults Only All Inclusive if that's in your vacation plans.

Excellence Riviera Cancun - Adults Only All Inclusive Reviews

9.4

Exceptional

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

10/10 Excellent

Jennifer

Mar 17, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 5 nights in Mar 2025

8/10 Good

ANTONIO P

Traveled with family

Jan 11, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Has no buffet

Stayed 7 nights in Jan 2025

10/10 Excellent

Monika

Traveled with group, Traveled with family

Jan 1, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The food overall was great, especially Chez Isabel and Basmati restaurants. The fish dishes was hit or miss, but the filet mignon was always very good. The mushroom crepes at Chez Isabel are outstanding.

Stayed 10 nights in Dec 2024

6/10 Okay

Deborah Ann

Traveled with family

Dec 29, 2024

Disliked: Staff & service, property conditions & facilities

Resort oriented towards frat partying boozers. Drinks aren’t great and are watered down. One good drink a day would have been nice. Room was a 1970 fantasy honeymoon suite. Room was moldy mildewy everything smells really bad that we had in the room. No privacy glass doors for toilet jetted tub in the center that is open. Disinterested disengaged staff not into guests. Not all but fair amount. Housekeeping staff was the nicest in our building.Very noisy drunk guests yelling screaming at 1:30am partying at the pools. Inconsistent food, French rest excellent skip the rest. Hallways and stairs no lighting dark dangerous in am. Loved beach grounds of resort and unlimited towels. Christmas buffet disappointing compared to other resorts. Resort overcapacity, unable to deal with the number of guests. Long lines sitting with strangers loud music so no conversation could take place. Definitely not a five star resort and most definitely not worth the price.

Stayed 7 nights in Dec 2024

10/10 Excellent

LISA MARIE VON

Traveled with partner

Dec 29, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This experience was beyond incredible. Staff were kind, fun, professional and hardworking. The Excellence Riviera Cancun was a large beautifully kept property- with the blend of nature, the natural ecosystem, the entertainment and restaurants and food. I don't even drink alcohol, and beyond being curious as to why (asked one time), resort staff were amazingly respectful. Some drinks can be made into vigin mocktails, or they have non alcoholic options. I will miss this place and the people.

Stayed 8 nights in Dec 2024

8/10 Good

V Amanda

Dec 28, 2024

Stayed 3 nights in Dec 2024

10/10 Excellent

Andres Enrique

Dec 28, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 4 nights in Dec 2024

10/10 Excellent

Jessica, Las Vegas

Traveled with partner

Dec 28, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It’s a beautiful property , entertaining is amazing , most of the staff are really nice , front desk not very friendly and the guy that receive your car at the entrance had a really bad attitude!

Stayed 4 nights in Nov 2024

6/10 Okay

Payal

Dec 28, 2024

Liked: Cleanliness, staff & service

It was good

Stayed 6 nights in Dec 2024

10/10 Excellent

william john

Traveled with partner

Dec 28, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Staff is amazing, the property is maintained impeccable, such a selection of food you never grow tired of. The only criticism I can make is the sports bar is in dire need of a makeover, it’s dark, dingy, with 4 massive pillars that impede your view of the only wide screen TV

Stayed 10 nights in Dec 2024

10/10 Excellent

Matthew

Traveled with family

Dec 28, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Food is great, crowd is respectful. Staff are fantastic.

Stayed 8 nights in Nov 2024

6/10 Okay

James

Dec 27, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 5 nights in Dec 2024

10/10 Excellent

Michael

Dec 27, 2024

Stayed 8 nights in Dec 2024

10/10 Excellent

Jaron Natan

Traveled with partner

Dec 25, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Overall the resort is fantastic! The staff are friendly. We really liked the room. The pools are great too (especially the lazy river). The food is what you would expect from an all-inclusive resort, decent but not amazing. Out of all of the restaurants Lobster House was probably our fanorite. There is a lot of entertainment and a lot to do at the resort. Angelo with the entertainment team always kept it fun. Martini bar always had the best drinks in our opinion. All in all a fantastic experience and I would highly recommend this resort.

Stayed 4 nights in Dec 2024

10/10 Excellent

Lynn Laval

Traveled with partner, Traveled with family

Dec 25, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Resort was beautiful. There were several short power outages and the Kitchen restaurant was closed for repairs one day, but the staff was quick to setup an alternate location on short notice that was very good.

Stayed 6 nights in Dec 2024

6/10 Okay

sheetal

Traveled with family

Dec 25, 2024

Liked: Cleanliness

Disliked: Staff & service, amenities

Property was just ok. Room not so good. My ac was making so much noise. Alternate options given were not great and didn’t get vip upgrade. Limited restaurants. Food was ok not great. Staff seemed unhappy and service was not great. Will not be going again.

Stayed 4 nights in Dec 2024

10/10 Excellent

VAUGHN

Traveled with partner, Traveled with family

Dec 24, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Our second time here! Excellent in every way and if there is a concern they address it promptly and professionally. The resort is well run and all staff is amazing!

Stayed 6 nights in Dec 2024

10/10 Excellent

STEPHEN

Dec 24, 2024

Stayed 2 nights in Nov 2024

10/10 Excellent

Erna

Traveled with family

Dec 23, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Wonderful!!!

Stayed 7 nights in Dec 2024

2/10 Terrible

Taneshia

Dec 23, 2024

Stayed 2 nights in Nov 2024

10/10 Excellent

daniel

Dec 22, 2024

Stayed 2 nights in Nov 2024

10/10 Excellent

Katharine Elizabeth

Dec 22, 2024

Stayed 7 nights in Nov 2024

10/10 Excellent

Roxana, Artesia

Traveled with partner

Dec 21, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We had an amazing experience. The dining was amazing. Our favorite was the lobster house and the French. The staff is very friendly and works so hard to make sure everyone is taken care of. We will go back.

Stayed 7 nights in Dec 2024