Excellence Riviera Cancun - Adults Only All Inclusive in Puerto Morelos

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Adults-only beachfront property with 6 outdoor pools

VIP Access

Choose dates to view prices

Dates

December 2024

January 2025

Private beach, beach volleyball, beach bar, sailing

Overview
Rooms
Location
Policies

Exceptional

Popular amenities

Explore the area

Carr. Federal 307 Chet-Pto. Juarez, Km 324 - 342, Mza. 7, Lt. 1, SM 11, Puerto Morelos, QROO, 77580

Puerto Morelos Beach
8 min walk
Arrecife de Puerto Morelos National Park
14 min walk
Crococun Zoo
3 min drive
Cancun, Quintana Roo (CUN-Cancun Intl.)
22 min drive

Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.

Expect exceptional service
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Room options

Excellence Club Two-Story Rooftop Terrace Suite Ocean Front

667 sq ft
Ocean view
Sleeps 2
1 King Bed

Premium bedding, pillowtop beds, free minibar, in-room safe

Excellence Club Junior Suite Pool View

668 sq ft
Sleeps 2
1 King Bed

Excellence Club Junior Swim Up Suite Pool View

668 sq ft
Sleeps 2
1 King Bed

Two-Story Rooftop Terrace Suite Spa or Pool View

1054 sq ft
Resort view
Sleeps 2
1 King Bed

Junior Suite Spa or Pool View

667 sq ft
Sleeps 3
2 Double Beds OR 1 King Bed

Junior Swim-Up Suite Spa or Pool View

667 sq ft
Sleeps 3
2 Double Beds OR 1 King Bed

Junior Suite Ocean View

667 sq ft
Ocean view
Sleeps 2
1 King Bed

Excellence Club Junior Suite Ocean Front

667 sq ft
Ocean view
Sleeps 2
1 King Bed

Excellence Club Junior Swim-Up Ocean View

667 sq ft
Ocean view
Sleeps 2
1 King Bed

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per night

$570 total

includes taxes & fees

Jan 8 - Jan 9

On private beach

Pool

Hot Tub

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$1,338 total

includes taxes & fees

Jan 8 - Jan 9

Pool

Hot Tub

Breakfast included

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$542 total

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About the neighborhood

Puerto Morelos

Excellence Riviera Cancun - Adults Only All Inclusive is a short stroll from Puerto Morelos Beach and Arrecife de Puerto Morelos National Park. This 440-room, 5-star property has 6 outdoor pools along with a private beach and a full-service spa.

What's nearby

Puerto Morelos Beach - 8 min walk
Crococun Zoo - 3 min drive
Puerto Morelos Town Square - 8 min drive
Ojo de Agua Beach - 12 min drive
Petempich Bay - 14 min drive

Getting around

Cancun Intl. Airport (CUN) - 22 min drive

Restaurants

‪Market Cafe - ‬11 min walk
‪The Kitchen Table - ‬1 min walk
‪Bordeaux Restaurant - ‬10 min walk
‪Sports Bar - ‬7 min walk
‪Sensai - ‬16 min walk

About this property

Excellence Riviera Cancun - Adults Only All Inclusive

Adults-only beachfront property with 6 outdoor pools

Excellence Riviera Cancun - Adults Only All Inclusive features a private beach, a full-service spa, and 6 outdoor pools. There's free parking, and an airport shuttle (available 24 hours) for MXN 3413.73 per vehicle roundtrip. The 24-hour front desk has multilingual staff ready to assist with luggage storage and tours/tickets. Other amenities at this adults-only property include a 24-hour gym, a sauna, and a rooftop terrace.

55-inch flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Pillowtop beds sport premium bedding and pillow menus, and bathrooms offer jetted tubs, hair dryers, and free toiletries. Free minibar items, coffee makers, and free international calls are other standard amenities.

A private beach and an outdoor tennis court are featured at the property. 6 outdoor swimming pools are on site along with a spa tub. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

MIILE SPA has 14 treatment rooms including rooms for couples and outdoor treatment areas. Services include facials, body wraps, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a spa tub, and Turkish bath/hammam. Guests under 18 years old are not allowed in the spa. There are hot springs/mineral springs on site.

Awards and affiliations

Eco-Certified Property

This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

24-hour roundtrip airport shuttle on request for a surcharge
Free self parking on site

Food and drink

10 restaurants
11 bars/lounges
A beach bar
A coffee shop/cafe
A poolside bar
A swim-up bar
Coffee and tea in common areas
Couples/private dining
Snack bar/deli

Restaurants on site

Agave
Basmati
Chez Isabelle
Spice
The Kitchen Table

Things to do

24-hour gym
6 outdoor pools
Beach volleyball
Fitness classes
Full-service spa
Kayaking
Outdoor tennis court
Pilates classes
Sailing
Sauna
Shopping
Spa tub
Steam room
Tennis lessons
Yoga classes

Conveniences

24-hour front desk
ATM
Free newspapers in lobby
Gift shop/newsstand
Hair salon
Luggage storage

Guest services

Concierge services
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance
Turndown service
Wedding services

Business services

104,410 square feet of conference space
4 meeting rooms

Outdoors

Barbecue grill
Free pool cabanas
Garden
On a private beach
Rooftop terrace
Vegetable garden

Full-service spa

14 treatment rooms
Aromatherapy
Body wraps
Couples treatment rooms
Facials
Hot/mineral springs
Hydrotherapy
Manicures/pedicures
Massage
Outdoor treatment areas
Sauna
Spa tub
Turkish bath

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible airport shuttle
Elevator (39 inch wide door)
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk (43 inches high)

4 floors
9 buildings
At least 80% lighting from LEDs
At least 80% of food locally-sourced
Banquet hall
Biodegradable drinking straws available
Built in 2004
Comprehensive recycling policy
Designated smoking areas
Eco-friendly cleaning products used
Humane treatment of captive wild animals
Local culture and ecosystem education
No plastic drinking straws
Reusable tableware
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options

Room amenities

Bedroom

Blackout drapes
Pillow menu
Pillowtop mattress
Premium bedding

Bathroom

Bathrobes
Free toiletries
Hair dryer
Jetted bathtub
Private bathroom
Separate bathtub and shower
Shampoo
Slippers
Soap
Toilet paper
Toothbrush and toothpaste
Towels provided

Entertainment

55-inch flat-screen TV with premium satellite channels

Food and drink

24-hour room service
Coffee/tea maker
Free bottled water
Free stocked minibar

Air conditioning (climate-controlled)
Cleaning products are eco-friendly
Composting
Energy-saving switches in guestrooms
Free international calls
Laptop-compatible safe
LED lighting
Living room
Recycling
Water-efficient showers
Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Early check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

For more details, please contact the property using the information on the booking confirmation

All guests are required to present a valid government-issued ID card and a credit card at check-in for incidental charges.

Access methods

Staffed front desk

Pets

This property doesn't allow pets or service animals

Children and extra beds

Children younger than 18 are not permitted to stay at this adults-only property (only guests 18 and older are allowed)

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Airport shuttle fee: MXN 3413.73 per vehicle (roundtrip, maximum occupancy 2)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Cashless transactions are available

This property uses wind energy, plus a grey water recycling system and eco-friendly cleaning products

Safety features at this property include a fire extinguisher, a security system, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Check-in: 3:00 PM—-anytime
Check-out: noon
Minimum check-in age: 18

The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A credit card for incidental charges and a government-issued photo ID may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards and cash.
This property uses wind energy, plus a grey water recycling system and eco-friendly cleaning products.
Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

Reservations need to be made in advance for massage services and spa treatments. Contact the property at the phone number listed on your booking confirmation.
Registered guests are the only ones allowed in guestrooms.
No cribs or infant beds are available.
No rollaway or extra beds are available.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Excellence Riviera Cancun Adults Only Puerto Morelos

Excellence Riviera Cancun Adults All Inclusive Puerto Morelos

Excellence Riviera Cancun Adults Puerto Morelos

Excellence Riviera Cancun Adults

Excellence Riviera Cancun Adults Only All Inclusive

Excellence Riviera Cancun Adults All Inclusive

Excellence Riviera Cancun Adu

Excellence Riviera Cancun Adults Only All Inclusive

Frequently asked questions

Can I book all-inclusive rate plans at Excellence Riviera Cancun - Adults Only All Inclusive?

Excellence Riviera Cancun - Adults Only All Inclusive is an all-inclusive resort and rates come with all meals and onsite activities. Activities include snorkeling, kayaking, and sailing.

How much does it cost to stay at Excellence Riviera Cancun - Adults Only All Inclusive?

As of Dec 25, 2024, prices found for a 1-night stay for 2 adults at Excellence Riviera Cancun - Adults Only All Inclusive on Jan 13, 2025 start from $742.62, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is free cancellation available at Excellence Riviera Cancun - Adults Only All Inclusive?

Excellence Riviera Cancun - Adults Only All Inclusive offers free cancellation on select room rates. For more details, look at the cancellation policy on Orbitz.

What can I see within easy reach of Excellence Riviera Cancun - Adults Only All Inclusive?

Guests enjoy the property's location in Puerto Morelos based on their ratings, and it's a short 8-minute walk from Puerto Morelos Beach and also 14 minutes on foot from Arrecife de Puerto Morelos National Park. You'll also find Ojo de Agua Beach and Puerto Morelos Town Square within a short drive.

Is there parking available at Excellence Riviera Cancun - Adults Only All Inclusive?

Yes, self parking is offered for free at the all-inclusive property.

Is there a spa at Excellence Riviera Cancun - Adults Only All Inclusive?

MIILE SPA is the property's spa and services include body wraps, hot springs, aromatherapy, and massages.

Does Excellence Riviera Cancun - Adults Only All Inclusive feature a casino on the premises?

No, Excellence Riviera Cancun - Adults Only All Inclusive doesn't have a casino.

Is there an indoor pool at Excellence Riviera Cancun - Adults Only All Inclusive?

No, this property doesn't have an indoor pool; however, there are 6 outdoor pools and a spa tub.

What will couples enjoy most about a stay at Excellence Riviera Cancun - Adults Only All Inclusive?

This adults-only all-inclusive property offers many amenities for couples such as a private beach and a beach bar with some guestrooms featuring private plunge pools.

Are there hot tubs at Excellence Riviera Cancun - Adults Only All Inclusive?

Yes, this all-inclusive property has a spa tub.

Does Excellence Riviera Cancun - Adults Only All Inclusive feature a restaurant that includes a breakfast menu?

Yes, Excellence Riviera Cancun - Adults Only All Inclusive has 10 restaurants, and serves breakfast for a surcharge.

Does Excellence Riviera Cancun - Adults Only All Inclusive allow pets to stay for free?

No, pets and service animals aren't allowed at Excellence Riviera Cancun - Adults Only All Inclusive.

Are there connecting rooms at Excellence Riviera Cancun - Adults Only All Inclusive?

No, this all-inclusive property doesn't feature connecting guestrooms.

What is the closest airport to Excellence Riviera Cancun - Adults Only All Inclusive?

The closest major airport to Excellence Riviera Cancun - Adults Only All Inclusive is Cancun Intl. Airport (CUN), which is 14.3 mi away (22 minutes by car). Another top airport is Cozumel Intl. Airport (CZM), which is around 25.5 mi away.

Can I book a room with a balcony at Excellence Riviera Cancun - Adults Only All Inclusive?

Yes, some guestrooms at this all-inclusive property offer a terrace where guests can enjoy ocean or garden views.

Does Excellence Riviera Cancun - Adults Only All Inclusive host weddings?

There are wedding services available at Excellence Riviera Cancun - Adults Only All Inclusive if that's in your vacation plans.

Excellence Riviera Cancun - Adults Only All Inclusive Reviews

9.4

Exceptional

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

10/10 Excellent

Cory Donovan

Dec 20, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 7 nights in Dec 2024

10/10 Excellent

Sheri

Sep 26, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 6 nights in Aug 2024

10/10 Excellent

Christopher D

Sep 25, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 3 nights in Sep 2024

10/10 Excellent

Bradford

Traveled with group

Sep 25, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Had a great time at the Excellence Riviera! The food was great, the staff was great, and rooms and amenities were great! We had to leave a few days early due to an emergency, and the hotel was more than willing to work with us and refunded us the nights we could not use. 5 stars all around!

Stayed 7 nights in Jul 2024

6/10 Okay

Davonchio

Traveled with partner

Sep 24, 2024

Liked: Staff & service, amenities

Disliked: Property conditions & facilities

There was no good ventilation/ Ac in our room. When we arrived the room felt sticky and muggy. We immediately turned the air on, left for few hours to get drinks and came back with no improvement. After further review you could tell the moisture in the room was excessive. From the door hinges to the metal framing in places they were rusting out. The ceiling fan was no longer pointing straight the way it should rather the blades draping downward. Beautiful location, but the climate in the room is not well-controlled at all. We called maintenance because the ac then started making a chirping noise day two. They came and sprayed something on the AC and it stopped the noise, however Our entire visit we put towels by the door frame to help us sleep at night. Trying to combat the mugginess in the room from the outside temperature. Room 6105

Stayed 4 nights in Sep 2024

10/10 Excellent

Everett

Traveled with family

Sep 24, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Fantastic

Stayed 7 nights in Sep 2024

10/10 Excellent

Belen, West Haven

Sep 24, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 7 nights in Sep 2024

6/10 Okay

Christopher L., oswego

Traveled with partner

Sep 23, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

This is a nice resort it is not a five star resort. The food is fine there were a few good meals but overall just mediocre. The service and the staff work very hard and do a good job . There is nothing that really stands out

Stayed 5 nights in Sep 2024

10/10 Excellent

Kimmy

Sep 23, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 7 nights in Sep 2024

10/10 Excellent

XIAOQING

Sep 22, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nice place to stay. Willing to come back to this resort next year.

Stayed 6 nights in Sep 2024

10/10 Excellent

Lindsey

Traveled with partner

Sep 22, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Love this place. This was my second visit and it was just as great as the first. Great food and service and fun activities throughout the day.

Stayed 2 nights in Sep 2024

10/10 Excellent

Joni Lynn, Las Vegas

Sep 22, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I would definitely recommend this property. It is absolutely lovely and I will visit again.

Stayed 10 nights in Sep 2024

10/10 Excellent

La Buena Vida

Sep 21, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 4 nights in Sep 2024

10/10 Excellent

Kaylyn

Traveled with group

Sep 21, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Wonderful stay! Great amenities and the activities were fun. Staff was excellent and friendly.

Stayed 4 nights in Sep 2024

10/10 Excellent

Vanessa

Traveled with family

Sep 20, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very beautiful resort.

Stayed 4 nights in Sep 2024

10/10 Excellent

John David

Traveled with partner

Sep 20, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff was friendly and accommodations were beautiful. There were plenty of activities and dining options

Stayed 6 nights in Sep 2024

10/10 Excellent

Kimberly

Sep 19, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 12 nights in Aug 2024

10/10 Excellent

Teresa

Traveled with partner

Sep 19, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The Lazy River was amazing. Floats and towels were furnished. It was not crowded. The rooms were very nice and housekeeping was very good. Room service food could be a little better. Overall the resort was amazing and we will definitely be going back.

Stayed 7 nights in Aug 2024

10/10 Excellent

Devyn

Sep 19, 2024

Liked: Staff & service, property conditions & facilities

Stayed 3 nights in Sep 2024

10/10 Excellent

Timothy

Sep 18, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 6 nights in Sep 2024

8/10 Good

Philomena

Sep 17, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 10 nights in Aug 2024

10/10 Excellent

Kimberly

Traveled with group, Traveled with partner

Sep 17, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The resort was beautiful, food was great especially the Lobster House and Oregano. Staff and bartenders were great, we did have a bit of an issue with dining at The Grill but staff there were able to accommodate our needs. The activities were great and the bartenders were great as well!

Stayed 4 nights in Sep 2024

8/10 Good

Jashan

Sep 16, 2024

Stayed 4 nights in Aug 2024

8/10 Good

Kendra Lauren

Traveled with family

Sep 16, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The only complaint is the pools were not refreshing and they were somewhat dirty with what looked like black scum on the bottom in the grout. Service from staff was excellent. The room we had was a swim up jr suit and is well appointed and mini bar is well stocked. Cleaning staff is very thorough. Food was really good. A good variety to choose and for folks like me with special diets the staff and chefs are willing to do whatever it takes to make a meal tailored to your needs.

Stayed 4 nights in Sep 2024