Excellence Riviera Cancun - Adults Only All Inclusive in Puerto Morelos

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Adults-only beachfront property with 6 outdoor pools

VIP Access

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Where to?

Dates

April 2025

May 2025

10 restaurants, breakfast, lunch, dinner served; international cuisine

Premium bedding, pillowtop beds, free minibar, in-room safe

Overview
Rooms
Location
Policies

Exceptional

Popular amenities

Bar
Hot Tub

Explore the area

Carr. Federal 307 Chet-Pto. Juarez, Km 324 - 342, Mza. 7, Lt. 1, SM 11, Puerto Morelos, QROO, 77580

Puerto Morelos Beach
‪8 min walk‬
Puerto Morelos Town Square
‪8 min drive‬
Ojo de Agua Beach
‪12 min drive‬
Cancun, Quintana Roo (CUN-Cancun Intl.)
‪22 min drive‬

Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.

Expect exceptional service
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Room options

Excellence Club Two-Story Rooftop Terrace Suite Ocean Front

Ocean view
667 sq ft
Sleeps 2
1 King Bed

Excellence Club Junior Suite Pool View

668 sq ft
Sleeps 2
1 King Bed

Excellence Club Junior Swim Up Suite Pool View

668 sq ft
Sleeps 2
1 King Bed

Free Upgrade To Two-Story Rooftop Terrace Suite Spa or Pool View

Sleeps 2
1 King Bed

Two-Story Rooftop Terrace Suite Spa or Pool View

Resort view
1054 sq ft
Sleeps 2
1 King Bed

Free Upgrade To Excellence Club Junior Suite Pool View

Sleeps 2
1 King Bed

Junior Suite Spa or Pool View

667 sq ft
Sleeps 3
2 Double Beds OR 1 King Bed

Junior Swim-Up Suite Spa or Pool View

667 sq ft
Sleeps 3
2 Double Beds OR 1 King Bed

Junior Suite Ocean View

Ocean view
667 sq ft
Sleeps 2
1 King Bed

Separate tub and shower, jetted tub, free toiletries, hair dryer

Excellence Club Junior Suite Ocean Front

Ocean view
667 sq ft
Sleeps 2
1 King Bed

Excellence Club Junior Swim-Up Ocean View

Ocean view
667 sq ft
Sleeps 2
1 King Bed

Free Upgrade To Junior Suite Ocean View

Ocean view
Sleeps 2
1 King Bed

About the neighborhood

Puerto Morelos

Excellence Riviera Cancun - Adults Only All Inclusive is a short stroll from Puerto Morelos Beach and Arrecife de Puerto Morelos National Park. This 440-room, 5-star property has 6 outdoor pools along with a private beach and a full-service spa.

What's nearby

Puerto Morelos Beach - 8 min walk - 0.5 miles
Crococun Zoo - 3 min drive - 1.5 miles
Puerto Morelos Town Square - 8 min drive - 2.7 miles
Ojo de Agua Beach - 12 min drive - 2.5 miles
Petempich Bay - 14 min drive - 5.6 miles

Getting around

Cancun Intl. Airport (CUN) - 22 min drive

Restaurants

‪Market Cafe - ‬11 min walk
‪The Kitchen Table - ‬1 min walk
‪Bordeaux Restaurant - ‬10 min walk
‪Sports Bar - ‬7 min walk
‪Sensai - ‬16 min walk

About this property

Excellence Riviera Cancun - Adults Only All Inclusive

Adults-only beachfront property with 6 outdoor pools

Excellence Riviera Cancun - Adults Only All Inclusive features a private beach, a full-service spa, and 6 outdoor pools. There's free parking, and an airport shuttle (available 24 hours) for MXN 3413.73 per vehicle roundtrip. The 24-hour front desk has multilingual staff ready to assist with luggage storage and concierge services. Other amenities at this adults-only property include a 24-hour gym, a sauna, and a rooftop terrace.

55-inch flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Pillowtop beds sport premium bedding and pillow menus, and bathrooms offer jetted tubs, hair dryers, and free toiletries. Free minibar items, coffee makers, and free international calls are other standard amenities.

6 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include a private beach, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

MIILE SPA has 14 treatment rooms including rooms for couples and outdoor treatment areas. Services include facials, body wraps, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam. Guests under 18 years old are not allowed in the spa. There are hot springs/mineral springs on site.

Awards and affiliations

Eco-Certified Property

This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Similar properties

4 outdoor pools, free cabanas, pool umbrellas

Pool
Hot Tub
Breakfast included
All inclusive

Pool
All inclusive
Spa
Parking included

includes taxes & fees

$312 per night

May 5 - May 6

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

24-hour roundtrip airport shuttle on request for a surcharge
Free self parking on site

Food and drink

10 restaurants
11 bars/lounges
A beach bar
A coffee shop/cafe
A poolside bar
A swim-up bar
Coffee and tea in common areas
Couples/private dining
Snack bar/deli

Restaurants on site

Agave
Basmati
Chez Isabelle
Spice
The Kitchen Table

Things to do

24-hour gym
6 outdoor pools
Beach volleyball
Fitness classes
Full-service spa
Hot tub
Kayaking
Pilates classes
Sailing
Sauna
Shopping
Steam room
Yoga classes

Conveniences

24-hour front desk
ATM
Free newspapers in lobby
Gift shop/newsstand
Hair salon
Luggage storage

Guest services

Concierge services
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance
Turndown service
Wedding services

Business services

104,410 square feet of conference space
4 meeting rooms

Outdoors

Barbecue grill
Free pool cabanas
Garden
On a private beach
Rooftop terrace
Vegetable garden

Full-service spa

14 treatment rooms
Aromatherapy
Body wraps
Couples treatment rooms
Facials
Hot tub
Hot/mineral springs
Hydrotherapy
Manicures/pedicures
Massage
Outdoor treatment areas
Sauna
Turkish bath

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible airport shuttle
Elevator (39 inch wide door)
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk (43 inches high)

4 floors
9 buildings
At least 80% lighting from LEDs
At least 80% of food locally-sourced
Banquet hall
Biodegradable drinking straws available
Built in 2004
Comprehensive recycling policy
Designated smoking areas
Eco-friendly cleaning products used
Humane treatment of captive wild animals
Local culture and ecosystem education
No plastic drinking straws
Reusable tableware
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options

Room amenities

Bedroom

Blackout drapes
Pillow menu
Pillowtop mattress
Premium bedding

Bathroom

Bathrobes
Free toiletries
Hair dryer
Jetted bathtub
Private bathroom
Separate bathtub and shower
Shampoo
Slippers
Soap
Toilet paper
Toothbrush and toothpaste
Towels provided

Entertainment

55-inch flat-screen TV with premium satellite channels

Food and drink

24-hour room service
Coffee/tea maker
Free bottled water
Free stocked minibar

Air conditioning (climate-controlled)
Cleaning products are eco-friendly
Composting
Energy-saving switches in guestrooms
Free international calls
Laptop-compatible safe
LED lighting
Living room
Recycling
Water-efficient showers
Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Early check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

All guests are required to present a valid government-issued ID card and a credit card at check-in for incidental charges.

Access methods

Staffed front desk

Pets

This property doesn't allow pets or service animals

Children and extra beds

Children younger than 18 are not permitted to stay at this adults-only property (only guests 18 and older are allowed)

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Airport shuttle fee: MXN 3413.73 per vehicle (roundtrip, maximum occupancy 2)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Cashless transactions are available

This property uses wind energy, plus a grey water recycling system and eco-friendly cleaning products

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Check-in: 3:00 PM—-anytime
Check-out: noon
Minimum check-in age: 18

The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A credit card for incidental charges and a government-issued photo ID may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards and cash.
This property uses wind energy, plus a grey water recycling system and eco-friendly cleaning products.
Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

Reservations need to be made in advance for massage services and spa treatments. Contact the property at the phone number listed on your booking confirmation.
Registered guests are the only ones allowed in guestrooms.
No cribs or infant beds are available.
No rollaway or extra beds are available.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Excellence Riviera Cancun Adults Only Puerto Morelos

Excellence Riviera Cancun Adults All Inclusive Puerto Morelos

Excellence Riviera Cancun Adults Puerto Morelos

Excellence Riviera Cancun Adults

Excellence Riviera Cancun Adults Only All Inclusive

Excellence Riviera Cancun Adults All Inclusive

Excellence Riviera Cancun Adu

Excellence Riviera Cancun Adults Only All Inclusive

Frequently asked questions

Can I book all-inclusive rate plans at Excellence Riviera Cancun - Adults Only All Inclusive?

Excellence Riviera Cancun - Adults Only All Inclusive is an all-inclusive resort and rates come with all meals and onsite activities. Activities include snorkeling, kayaking, and sailing.

How much does it cost to stay at Excellence Riviera Cancun - Adults Only All Inclusive?

As of Apr 18, 2025, prices found for a 1-night stay for 2 adults at Excellence Riviera Cancun - Adults Only All Inclusive on May 9, 2025 start from $473.09, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is free cancellation available at Excellence Riviera Cancun - Adults Only All Inclusive?

Excellence Riviera Cancun - Adults Only All Inclusive offers free cancellation on select room rates. For more details, look at the cancellation policy on Orbitz.

What can I see within easy reach of Excellence Riviera Cancun - Adults Only All Inclusive?

Guests enjoy the property's location in Puerto Morelos based on their ratings, and it's a short 8-minute walk from Puerto Morelos Beach and also 14 minutes on foot from Arrecife de Puerto Morelos National Park. You'll also find Puerto Morelos Town Square and Ojo de Agua Beach within a short drive.

Is there parking available at Excellence Riviera Cancun - Adults Only All Inclusive?

Yes, self parking is offered for free at the all-inclusive property.

Is there a spa at Excellence Riviera Cancun - Adults Only All Inclusive?

MIILE SPA is the property's spa and services include body wraps, hot springs, aromatherapy, and massages.

Does Excellence Riviera Cancun - Adults Only All Inclusive feature a casino on the premises?

No, Excellence Riviera Cancun - Adults Only All Inclusive doesn't have a casino.

Is there an indoor pool at Excellence Riviera Cancun - Adults Only All Inclusive?

No, this property doesn't have an indoor pool; however, there are 6 outdoor pools and a hot tub.

Is Excellence Riviera Cancun - Adults Only All Inclusive good for couples?

This adults-only all-inclusive property offers many amenities for couples such as a private beach and a beach bar with some guestrooms featuring private plunge pools.

Are there hot tubs at Excellence Riviera Cancun - Adults Only All Inclusive?

Yes, guests can enjoy a spa tub at this all-inclusive property.

Does Excellence Riviera Cancun - Adults Only All Inclusive feature a restaurant that includes a breakfast menu?

Yes, Excellence Riviera Cancun - Adults Only All Inclusive has 10 restaurants, and serves breakfast for a surcharge.

Does Excellence Riviera Cancun - Adults Only All Inclusive allow pets to stay for free?

No, pets and service animals aren't allowed at Excellence Riviera Cancun - Adults Only All Inclusive.

Are there connecting rooms at Excellence Riviera Cancun - Adults Only All Inclusive?

No, there aren't connecting guestrooms at this all-inclusive property.

What is the closest airport to Excellence Riviera Cancun - Adults Only All Inclusive?

The closest major airport to Excellence Riviera Cancun - Adults Only All Inclusive is Cancun Intl. Airport (CUN), which is 14.3 mi away (22 minutes by car). Another top airport is Cozumel Intl. Airport (CZM), which is around 25.5 mi away.

Can I book a room with a balcony at Excellence Riviera Cancun - Adults Only All Inclusive?

Yes, some guestrooms at this all-inclusive property offer a terrace where guests can enjoy ocean or garden views.

Does Excellence Riviera Cancun - Adults Only All Inclusive host weddings?

There are wedding services available at Excellence Riviera Cancun - Adults Only All Inclusive if that's in your vacation plans.

Excellence Riviera Cancun - Adults Only All Inclusive Reviews

9.4

Exceptional

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

10/10 Excellent

Jennifer

Mar 17, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 5 nights in Mar 2025

10/10 Excellent

Margaret M, Denville

Jan 18, 2025

Stayed 5 nights in Sep 2024

10/10 Excellent

Lydell

Traveled with partner

Jan 18, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The pool "lazy river" (not an actual lazy river) flows all around the property giving quick access wherever your room is. Different temperatures at different pools was nice. Easy beach access.

Stayed 7 nights in Jan 2025

10/10 Excellent

Samantha Claudette, Grand Rapids

Traveled with group

Jan 17, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Best all inclusive in the area!

Stayed 6 nights in Jan 2025

10/10 Excellent

Raymond

Traveled with partner

Jan 17, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very nice resort! Great food and service. We’ll be back !!!

Stayed 14 nights in Jan 2025

10/10 Excellent

LORENA, Spring Creek

Traveled with partner

Jan 17, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

You must book here! This place is absolutely beautiful with the best beach, service and dining options!

Stayed 4 nights in Jan 2025

10/10 Excellent

Crystal

Jan 16, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 6 nights in Dec 2024

8/10 Good

Rolando

Jan 14, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 6 nights in Jan 2025

10/10 Excellent

Andrew

Jan 14, 2025

Stayed 4 nights in Dec 2024

10/10 Excellent

Richard

Traveled with partner

Jan 14, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The excellence Riviera Cancun is an extraordinary resort. We have stayed at this property 7 times & absolutely love it. Delicious food, friendly staff, beautiful property & exciting evening entertainment.

Stayed 4 nights in Jan 2025

10/10 Excellent

Adam

Traveled with partner

Jan 13, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This property met our expectations and more. The food was outstanding, the drinks were amazing, staff were always smiling and helpful. It rained the one day we were there, but we were able to get a bit of time on the beach and in the pool. The rooms were clean, stocked with amenities (drinks and snacks). Definitely would go back again.

Stayed 1 night in Jan 2025

10/10 Excellent

Jordyn

Traveled with partner

Jan 13, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This place was amazing! The most relaxing and carefree vacation I’ve ever been on. The staff is what makes this place so special. Everyone is friendly and helpful.

Stayed 6 nights in Jan 2025

2/10 Terrible

David

Jan 12, 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

I think the 5 star reviews are fake. There is nothing 5 star or “Excellent” about this place. I’ve stayed in 3 star hotels that were far cleaner and friendlier. The rooms are nasty, and crumbling apart with bad patch work everywhere. We had a serious bug problem in our room. Some of the staff are friendly but most aren’t. The food is mediocre and the portions are very small. Oregano Restaurant was probably the worst Italian food I’ve ever had (but did have a great waiter). The lobster restaurant probably had some of the worst attitudes I’ve seen. Miguel, in particular, was nasty and visibly irritated by having to serve. The beach is full of seaweed and the water isn’t clear. No one goes in it. That’s a shame since Cancun is 15 min away and has This is the first vacation that I’ve regretted. Would never return here.

Stayed 10 nights in Dec 2024

10/10 Excellent

Kala

Jan 12, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 7 nights in Jan 2025

4/10 Poor

Jeremy

Traveled with group

Jan 11, 2025

Liked: Cleanliness, amenities

Disliked: Staff & service

The pools were too cold to swim. Hot tubs were maybe luke warm. The room ceiling fan was loud AC shuts off when you don’t move so you wake up soaked The main phone does not work Tv did not work 1 day. The room we booked 6 months prior was not available when we arrived (suite) The food was average at best, one goes through up the Indian food. Staff failed to restock the snacks, called when we got back and were told we had to wait until morning. At 7 am staff was grinding metal outside our room. We traveled with a group of 12 couples. This is the first and last time. Beware.

Stayed 5 nights in Jan 2025

8/10 Good

ANTONIO P

Traveled with family

Jan 11, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Has no buffet

Stayed 7 nights in Jan 2025

10/10 Excellent

Deanna Lynne

Jan 11, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 4 nights in Dec 2024

8/10 Good

Jane

Jan 11, 2025

Liked: Cleanliness

It was as VIP as expected. I had to ask them to clean my room. And the night before they didn’t do a turn down service.

Stayed 6 nights in Jan 2025

10/10 Excellent

Danielle

Traveled with group

Jan 10, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Staff were very friendly and the property was very clean and beautiful. The only drawback is there were limited chairs around the main pool area.

Stayed 4 nights in Dec 2024

8/10 Good

Kim

Traveled with partner, Traveled with family

Jan 9, 2025

Liked: Cleanliness, staff & service, amenities

The staff is incredible. They go above and beyond to make you happy. The food options at each restaurant is amazing, and each meal is absolutely delicious- just as if you are home. The resort and the rooms physically seem a bit tired. I’m not sure exactly how old it is but I know it is one of the older resorts of the Excellence chain. I do hope they make some renovation improvements.

Stayed 7 nights in Dec 2024

10/10 Excellent

Starr

Jan 8, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

If you are a foodie, this is heaven. They have many distinct and wonderful restaurants that have amazing food and excellent service. All of the people I encountered that were working there were cheerful polite and very helpful. this is a place I want to go back to this coming year.

10/10 Excellent

Salvatore

Traveled with partner

Jan 7, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We recently stayed for ten days at this resort, which was nothing short of amazing. From the moment e arrived, the attention to detail and quality of service stood out. The cleanliness of the resort was impeccable. Every area, from the rooms to the common areas, was spotless and well-maintained. The staff truly made the experience unforgettable. Everyone was incredibly friendly, attentive, and eager to ensure we had the best possible time. Their professionalism and warmth shone through whether it was the conceirge, housekeeping or restaurant staff. The food the restaurants offered was outstanding. Each offered its distinct cuisine and every meal was perfectly prepared. The flavours were rich and options plentiful. Overall the resort exceeded our expectations in every way. It's the perfect destination for those seeking luxury, relaxation and top-notch service.

Stayed 10 nights in Dec 2024

10/10 Excellent

Emily

Traveled with partner

Jan 7, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We went there for our honeymoon and we literally have nothing negative to say. The staff is so amazing and hard working. Shout out to Angelo in activities, and Pedro, Eddy, Rodrigo, and Ricardo doing bartending. The place is always clean, and the food doesn’t disappoint. We will definitely be back!!!

Stayed 4 nights in Jan 2025