Excellence Riviera Cancun - Adults Only All Inclusive in Puerto Morelos

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Adults-only beachfront property with 6 outdoor pools

VIP Access

Choose dates to view prices

Dates

February 2025

March 2025

Private beach, beach volleyball, beach bar, sailing

Overview
Rooms
Location
Policies

Exceptional

Popular amenities

Pool

Bar

On private beach

Hot Tub

All inclusive

Room service

Explore the area

Carr. Federal 307 Chet-Pto. Juarez, Km 324 - 342, Mza. 7, Lt. 1, SM 11, Puerto Morelos, QROO, 77580

Puerto Morelos Beach
‪8 min walk‬
Arrecife de Puerto Morelos National Park
‪14 min walk‬
Crococun Zoo
‪3 min drive‬
Cancun, Quintana Roo (CUN-Cancun Intl.)
‪22 min drive‬

Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.

Expect exceptional service
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Room options

Excellence Club Two-Story Rooftop Terrace Suite Ocean Front

667 sq ft
Ocean view
Sleeps 2
1 King Bed

Premium bedding, pillowtop beds, free minibar, in-room safe

Excellence Club Junior Suite Pool View

668 sq ft
Sleeps 2
1 King Bed

Excellence Club Junior Swim Up Suite Pool View

668 sq ft
Sleeps 2
1 King Bed

Two-Story Rooftop Terrace Suite Spa or Pool View

1054 sq ft
Resort view
Sleeps 2
1 King Bed

Junior Suite Spa or Pool View

667 sq ft
Sleeps 3
2 Double Beds OR 1 King Bed

Junior Swim-Up Suite Spa or Pool View

667 sq ft
Sleeps 3
2 Double Beds OR 1 King Bed

Junior Suite Ocean View

667 sq ft
Ocean view
Sleeps 2
1 King Bed

Excellence Club Junior Suite Ocean Front

667 sq ft
Ocean view
Sleeps 2
1 King Bed

Excellence Club Junior Swim-Up Ocean View

667 sq ft
Ocean view
Sleeps 2
1 King Bed

Similar properties

Pool

Hot Tub

All inclusive

Spa

per night

$550 total

includes taxes & fees

Feb 8 - Feb 9

Pool

Hot Tub

All inclusive

Spa

per night

$731 total

includes taxes & fees

Feb 8 - Feb 9

On private beach

Pool

Hot Tub

Breakfast included

per night

$667 total

includes taxes & fees

Feb 8 - Feb 9

On private beach

Pool

Hot Tub

Breakfast included

per night

$1,401 total

includes taxes & fees

Feb 8 - Feb 9

About the neighborhood

Puerto Morelos

Excellence Riviera Cancun - Adults Only All Inclusive is a short stroll from Puerto Morelos Beach and Arrecife de Puerto Morelos National Park. This 440-room, 5-star property has 6 outdoor pools along with a private beach and a full-service spa.

What's nearby

Puerto Morelos Beach - 8 min walk
Crococun Zoo - 3 min drive
Puerto Morelos Town Square - 8 min drive
Ojo de Agua Beach - 12 min drive
Petempich Bay - 14 min drive

Getting around

Cancun Intl. Airport (CUN) - 22 min drive

Restaurants

‪Market Cafe - ‬11 min walk
‪The Kitchen Table - ‬1 min walk
‪Bordeaux Restaurant - ‬10 min walk
‪Sports Bar - ‬7 min walk
‪Sensai - ‬16 min walk

About this property

Excellence Riviera Cancun - Adults Only All Inclusive

Adults-only beachfront property with 6 outdoor pools

Excellence Riviera Cancun - Adults Only All Inclusive features a private beach, a full-service spa, and 6 outdoor pools. There's free parking, and an airport shuttle (available 24 hours) for MXN 3413.73 per vehicle roundtrip. The 24-hour front desk has multilingual staff ready to assist with tours/tickets and luggage storage. Other amenities at this adults-only property include a 24-hour gym, a sauna, and a rooftop terrace.

55-inch flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Pillowtop beds sport premium bedding and pillow menus, and bathrooms offer jetted tubs, hair dryers, and free toiletries. Free minibar items, coffee makers, and free international calls are other standard amenities.

A private beach and an outdoor tennis court are featured at the property. 6 outdoor swimming pools are on site along with a spa tub. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

MIILE SPA has 14 treatment rooms including rooms for couples and outdoor treatment areas. Services include facials, body wraps, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a spa tub, and Turkish bath/hammam. Guests under 18 years old are not allowed in the spa. There are hot springs/mineral springs on site.

Awards and affiliations

Eco-Certified Property

This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

24-hour roundtrip airport shuttle on request for a surcharge
Free self parking on site

Food and drink

10 restaurants
11 bars/lounges
A beach bar
A coffee shop/cafe
A poolside bar
A swim-up bar
Coffee and tea in common areas
Couples/private dining
Snack bar/deli

Restaurants on site

Agave
Basmati
Chez Isabelle
Spice
The Kitchen Table

Things to do

24-hour gym
6 outdoor pools
Beach volleyball
Fitness classes
Full-service spa
Kayaking
Outdoor tennis court
Pilates classes
Sailing
Sauna
Shopping
Spa tub
Steam room
Tennis lessons
Yoga classes

Conveniences

24-hour front desk
ATM
Free newspapers in lobby
Gift shop/newsstand
Hair salon
Luggage storage

Guest services

Concierge services
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance
Turndown service
Wedding services

Business services

104,410 square feet of conference space
4 meeting rooms

Outdoors

Barbecue grill
Free pool cabanas
Garden
On a private beach
Rooftop terrace
Vegetable garden

Full-service spa

14 treatment rooms
Aromatherapy
Body wraps
Couples treatment rooms
Facials
Hot/mineral springs
Hydrotherapy
Manicures/pedicures
Massage
Outdoor treatment areas
Sauna
Spa tub
Turkish bath

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible airport shuttle
Elevator (39 inch wide door)
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk (43 inches high)

4 floors
9 buildings
At least 80% lighting from LEDs
At least 80% of food locally-sourced
Banquet hall
Biodegradable drinking straws available
Built in 2004
Comprehensive recycling policy
Designated smoking areas
Eco-friendly cleaning products used
Humane treatment of captive wild animals
Local culture and ecosystem education
No plastic drinking straws
Reusable tableware
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options

Room amenities

Bedroom

Blackout drapes
Pillow menu
Pillowtop mattress
Premium bedding

Bathroom

Bathrobes
Free toiletries
Hair dryer
Jetted bathtub
Private bathroom
Separate bathtub and shower
Shampoo
Slippers
Soap
Toilet paper
Toothbrush and toothpaste
Towels provided

Entertainment

55-inch flat-screen TV with premium satellite channels

Food and drink

24-hour room service
Coffee/tea maker
Free bottled water
Free stocked minibar

Air conditioning (climate-controlled)
Cleaning products are eco-friendly
Composting
Energy-saving switches in guestrooms
Free international calls
Laptop-compatible safe
LED lighting
Living room
Recycling
Water-efficient showers
Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Early check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

All guests are required to present a valid government-issued ID card and a credit card at check-in for incidental charges.

Access methods

Staffed front desk

Pets

This property doesn't allow pets or service animals

Children and extra beds

Children younger than 18 are not permitted to stay at this adults-only property (only guests 18 and older are allowed)

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Airport shuttle fee: MXN 3413.73 per vehicle (roundtrip, maximum occupancy 2)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Cashless transactions are available

This property uses wind energy, plus a grey water recycling system and eco-friendly cleaning products

Safety features at this property include a fire extinguisher, a security system, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Check-in: 3:00 PM—-anytime
Check-out: noon
Minimum check-in age: 18

The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A credit card for incidental charges and a government-issued photo ID may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards and cash.
This property uses wind energy, plus a grey water recycling system and eco-friendly cleaning products.
Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

Reservations need to be made in advance for massage services and spa treatments. Contact the property at the phone number listed on your booking confirmation.
Registered guests are the only ones allowed in guestrooms.
No cribs or infant beds are available.
No rollaway or extra beds are available.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Excellence Riviera Cancun Adults Only Puerto Morelos

Excellence Riviera Cancun Adults All Inclusive Puerto Morelos

Excellence Riviera Cancun Adults Puerto Morelos

Excellence Riviera Cancun Adults

Excellence Riviera Cancun Adults Only All Inclusive

Excellence Riviera Cancun Adults All Inclusive

Excellence Riviera Cancun Adu

Excellence Riviera Cancun Adults Only All Inclusive

Frequently asked questions

Can I book all-inclusive rate plans at Excellence Riviera Cancun - Adults Only All Inclusive?

Excellence Riviera Cancun - Adults Only All Inclusive is an all-inclusive resort and rates come with all meals and onsite activities. Activities include snorkeling, kayaking, and sailing.

How much does it cost to stay at Excellence Riviera Cancun - Adults Only All Inclusive?

As of Jan 25, 2025, prices found for a 1-night stay for 2 adults at Excellence Riviera Cancun - Adults Only All Inclusive on Jan 28, 2025 start from $775.39, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is free cancellation available at Excellence Riviera Cancun - Adults Only All Inclusive?

Excellence Riviera Cancun - Adults Only All Inclusive offers free cancellation on select room rates. For more details, look at the cancellation policy on Orbitz.

What can I see within easy reach of Excellence Riviera Cancun - Adults Only All Inclusive?

Guests enjoy the property's location in Puerto Morelos based on their ratings, and it's a short 8-minute walk from Puerto Morelos Beach and also 14 minutes on foot from Arrecife de Puerto Morelos National Park. You'll also find Ojo de Agua Beach and Puerto Morelos Town Square within a short drive.

Will I be able to park at Excellence Riviera Cancun - Adults Only All Inclusive?

Yes, self parking is offered for free at the all-inclusive property.

Is there a spa at Excellence Riviera Cancun - Adults Only All Inclusive?

MIILE SPA is the property's spa and services include body wraps, hot springs, aromatherapy, and mani/pedis.

Does Excellence Riviera Cancun - Adults Only All Inclusive feature a casino on the premises?

No, Excellence Riviera Cancun - Adults Only All Inclusive doesn't have a casino.

Is there an indoor pool at Excellence Riviera Cancun - Adults Only All Inclusive?

No, this property doesn't have an indoor pool; however, there are 6 outdoor pools and a spa tub.

Is Excellence Riviera Cancun - Adults Only All Inclusive good for couples?

This adults-only all-inclusive property offers many amenities for couples such as a private beach and a beach bar with some guestrooms featuring private plunge pools.

Does Excellence Riviera Cancun - Adults Only All Inclusive have a hot tub?

Yes, guests can enjoy a spa tub at this all-inclusive property.

Does Excellence Riviera Cancun - Adults Only All Inclusive feature a restaurant that includes a breakfast menu?

Yes, Excellence Riviera Cancun - Adults Only All Inclusive has 10 restaurants, and serves breakfast for a surcharge.

Does Excellence Riviera Cancun - Adults Only All Inclusive allow pets to stay for free?

No, pets and service animals aren't allowed at Excellence Riviera Cancun - Adults Only All Inclusive.

Are there connecting rooms at Excellence Riviera Cancun - Adults Only All Inclusive?

No, there aren't connecting guestrooms at this all-inclusive property.

What is the closest airport to Excellence Riviera Cancun - Adults Only All Inclusive?

The closest major airport to Excellence Riviera Cancun - Adults Only All Inclusive is Cancun Intl. Airport (CUN), which is 14.3 mi away (22 minutes by car). Another top airport is Cozumel Intl. Airport (CZM), which is around 25.5 mi away.

Are there rooms with balconies that I can book at Excellence Riviera Cancun - Adults Only All Inclusive?

Yes, some guestrooms at this all-inclusive property offer a terrace where guests can enjoy ocean or garden views.

Does Excellence Riviera Cancun - Adults Only All Inclusive host weddings?

There are wedding services available at Excellence Riviera Cancun - Adults Only All Inclusive if that's in your vacation plans.

Excellence Riviera Cancun - Adults Only All Inclusive Reviews

9.4

Exceptional

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

8/10 Good

ANTONIO P

Traveled with family

Jan 11, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Has no buffet

Stayed 7 nights in Jan 2025

10/10 Excellent

Monika

Traveled with group, Traveled with family

Jan 1, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The food overall was great, especially Chez Isabel and Basmati restaurants. The fish dishes was hit or miss, but the filet mignon was always very good. The mushroom crepes at Chez Isabel are outstanding.

Stayed 10 nights in Dec 2024

10/10 Excellent

Michael

Dec 27, 2024

Stayed 8 nights in Dec 2024

10/10 Excellent

Cory Donovan

Dec 20, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 7 nights in Dec 2024

10/10 Excellent

Kimberly

Traveled with partner

Oct 24, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Everything was exquisite! From our beautiful and serene suite by the lazy river to the service in all the bars and restaurants. We will be going back!

Stayed 7 nights in Oct 2024

8/10 Good

Kerry

Traveled with partner

Oct 24, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The resort was nice. Staff were very personable. Food and drink options were good. There could have been more Vegan options. They have quite a few Vegetarian options, but not so much Vegan.

Stayed 8 nights in Oct 2024

10/10 Excellent

Stacey

Traveled with group

Oct 23, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Sure a great experience. The staff at the Blue bar and Coffee shop were amazing.

Stayed 6 nights in Oct 2024

10/10 Excellent

Jennifer, Clovis

Traveled with family

Oct 23, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Everyone was so attentive. The food was amazing. The facility is beautiful

Stayed 5 nights in Oct 2024

10/10 Excellent

Amanda

Traveled with partner

Oct 23, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The property was perfect. Only complaints are, i didn’t like that there weren't menus at the restaurants, you had to take your phobe everywhere to look up the menus. I wanted to be able to leave my phone in my room. The room service food was terrible and so was the coffee. I also think the dress code was a little too fancy. It could be a little more lenient. Overall, loved it.

Stayed 5 nights in Oct 2024

10/10 Excellent

Julie

Oct 21, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 14 nights in Oct 2024

8/10 Good

Karim

Traveled with partner

Oct 21, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Really liked the gym facility and in particular Zania Companera and Carolina Rios who were kind and helpful and made the workout experience pleasant. We also enjoyed the variety of food and restaurant venues (with the exception of the Indian restaurant). Also, loved the room which had a daybed beside the pool.

Stayed 7 nights in Oct 2024

10/10 Excellent

Thomas G, New Albany

Traveled with group

Oct 20, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The property is wonderful with lots of pool space for whatever you desire. The pool with a bar for fun and socializing to the lazy river for hanging with friends to the private swim-up pool for relaxing. We had no issues finding chair and the service in the pool areas was exceptional. The staff at this resort where amazing. They were extremely attentive, friendly and made our experience truly enjoyable. The food was outstanding for an all-inclusive if you went to the sit down restaurants. We were most impressed with the French, Spanish and Steak house. Breakfast was good at the buffet, but nothing special. The only issue we had at the resort was with the concierge staff. We had 3 interactions with them and all resulted in issues. It was really no big deal with any one of the services requested, but having any issue with them on 3/3 encounters seemed less like a coincidence, and rather a lack of attentiveness or neglect on their part. That said, we still had a wonderful experience and we continue to feel that the Excellence properties in Mexico are our favorite all-inclusive resorts in the Caribbean. I would highly recommend.

Stayed 5 nights in Oct 2024

10/10 Excellent

Michael F

Oct 19, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 7 nights in Oct 2024

10/10 Excellent

Charlie

Traveled with partner

Oct 18, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The property was extremely well kept with very friendly staff. Plenty to do and lovely grounds.

Stayed 6 nights in Oct 2024

10/10 Excellent

Holly

Oct 17, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 7 nights in Oct 2024

8/10 Good

Tarin

Traveled with group, Traveled with partner

Oct 16, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This hotel was beautiful for couples. However, trying to do meals as a group of 8 was difficult and we were often told we couldn’t get tables to all sit together. Even breaking into groups of 4 for some meals was not an option. It was unfortunate the staff was not more accommodating to groups.

Stayed 7 nights in Oct 2024

10/10 Excellent

Mike

Oct 16, 2024

Stayed 5 nights in Sep 2024

10/10 Excellent

Amy, KINGWOOD

Traveled with partner

Oct 12, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 5 nights in Oct 2024

8/10 Good

Judith Maria

Traveled with group

Oct 11, 2024

Liked: Cleanliness, amenities, property conditions & facilities

The restaurants were wonderful. Food was very good. Staff were very friendly and helpful. Rooms were very clean and well stocked with snacks and drink. I did not like the fact you had to use your phone to read all the menus in the restaurants. It is not conducive to a nice meal having to all get out your phones and pick what to eat. Bring back paper menus or at least laminate ones.

Stayed 5 nights in Oct 2024

10/10 Excellent

Danielle

Traveled with partner

Oct 10, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We loved it here! We came for our honeymoon and it was beautiful. The staff was incredibly attentive (even without tips) and the food was top notch. It was very relaxing, pool bar was the best part. It was easy to get food and drinks at any time of day, nighttime entertainment was okay, wish the silent disco was more than one night!

Stayed 6 nights in Sep 2024

10/10 Excellent

Victoria

Traveled with family

Oct 10, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This is a great adults only resort if you are looking for a quiet place. Things that we loved about it anre: our room, we had a two story roof top pool suite, excellent room! The dining options, we loved the Spice hibachi, the French, and the Grill. The beach was sandy and peaceful, lots of seaweed though which is a gift of nature…The Spa and its tranquility, we went twice, the massages were so good and relaxing. The greetings from the staff with a bubbly upon admission was very pleasant. What we didn’t like was: the pool entertainment was only aerobics, and poco loco at the beach, not so many activities going on. We could barely ever find a place at the pool, everything was always occupied. The lazy river had some spots available but no activities there, very quite place. Overall, good resort for couples. Loved the cleanliness and the staff attentiveness to needs. Thanks for having us for our annual anniversary!

Stayed 7 nights in Sep 2024