Quality Inn & Suites Dallas - Cityplace

2.5 star property
Hotel with free breakfast, near Southern Methodist University

Choose dates to view prices

Photo gallery for Quality Inn & Suites Dallas - Cityplace

In-room safe, iron/ironing board, free cribs/infant beds, free WiFi
Free daily continental breakfast
In-room safe, iron/ironing board, free cribs/infant beds, free WiFi
Room, 2 Double Beds, Non Smoking | Bathroom | Combined shower/tub, free toiletries, hair dryer, towels
Exterior

Reviews

6.8 out of 10

Popular amenities

  • Room service
  • Breakfast included
  • Pool
  • Gym
  • Pet friendly

Explore the area

Map
4150 N Central Expy, Dallas, TX, 75204
  • Southern Methodist University
    ‪3 min drive‬
  • American Airlines Center
    ‪4 min drive‬
  • Dallas Market Center
    ‪5 min drive‬
  • Dallas, TX (DAL-Love Field)
    ‪18 min drive‬

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Room options

Suite, 1 King Bed, Smoking (Upgrade)

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking (Upgrade)

  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds, Non Smoking

  • Sleeps 3
  • 2 Double Beds

Room, 2 Double Beds, Smoking

  • Sleeps 3
  • 2 Double Beds

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed with Sofa bed, Smoking

  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Standard Room, 1 King Bed, Smoking

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Dallas

Located in Old East Dallas, Quality Inn & Suites Dallas - Cityplace is within a few miles (5 km) of popular sights such as American Airlines Center and Dallas Market Center. This 78-room hotel has conveniences like free breakfast, an outdoor pool, and free in-room WiFi.

What's nearby

  • Southern Methodist University - 3 min drive - 1.8 miles
  • Dallas World Aquarium - 4 min drive - 2.9 miles
  • American Airlines Center - 4 min drive - 2.9 miles
  • Kay Bailey Hutchison Convention Center - 5 min drive - 3.4 miles
  • Dallas Market Center - 5 min drive - 3.3 miles

Getting around

  • Dallas Medical-Market Center Station - 15 min drive
  • McKinney & Blackburn Tram Stop - 15 min walk
  • Love Field Airport (DAL) - 18 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪LDU Coffee - ‬6 min walk
  • ‪Jack in the Box - ‬2 min walk
  • ‪Spider Murphy’s Pub - ‬10 min walk
  • ‪DaLat - Late Night Vietnamese Comfort Food - ‬7 min walk

About this property

Quality Inn & Suites Dallas - Cityplace

Hotel with free breakfast, near Southern Methodist University
At Quality Inn & Suites Dallas - Cityplace, guests enjoy an outdoor pool, a gym, and free WiFi in public areas. If you plan to drive, free parking is available. The front desk has multilingual staff standing by 24 hours a day to assist with luggage storage and tours/tickets. Additional amenities include a business center, a seasonal outdoor pool, and laundry facilities.
TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Other standard amenities include refrigerators, microwaves, and coffee makers.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 8:00 AM
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Buzz Brew

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 2 floors
  • Built in 1975
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Late-night room service
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities will be closed during the winter:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 100 per pet, per stay
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 17 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • 0.53 percent destination fee will be charged

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards and cash
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts major credit cards and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.

Additional information about polices, regulations, and more:

  • The seasonal pool is open from March to October.
  • There are no elevators.
  • No rollaway or extra beds are available.

Property is also known as

Best Western Cityplace
Best Western Cityplace Dallas
Best Western Cityplace Inn
Best Western Cityplace Inn Dallas
Best Western Cityplace Hotel Dallas
Cityplace Inn
Quality Inn Suites
Best Western Cityplace Inn
Quality Inn Suites Dallas Cityplace
Quality Inn & Suites Dallas - Cityplace Hotel
Quality Inn & Suites Dallas - Cityplace Dallas
Quality Inn & Suites Dallas - Cityplace Hotel Dallas

Frequently asked questions

Is free cancellation available at Quality Inn & Suites Dallas - Cityplace?

Quality Inn & Suites Dallas - Cityplace offers free cancellation on select room rates. For specific requirements, look at the cancellation policy on our site.

How much does it cost to stay at Quality Inn & Suites Dallas - Cityplace?

As of Apr 28, 2025, prices found for a 1-night stay for 2 adults at Quality Inn & Suites Dallas - Cityplace on May 5, 2025 start from $75.6, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near Quality Inn & Suites Dallas - Cityplace?

This hotel is situated in Old East Dallas within a short 2-minute walk of Knox-Henderson Shopping District and also 17 minutes on foot from Cityplace Center. You'll also find American Airlines Center and Dallas Market Center within a short drive.

Is parking available on site at Quality Inn & Suites Dallas - Cityplace?

Yes, self parking is offered for free at the hotel. Accessible parking and free RV/bus/truck parking are also available for guests.

Does Quality Inn & Suites Dallas - Cityplace include a casino at the property?

No, Quality Inn & Suites Dallas - Cityplace doesn't have a casino.

Will I find an indoor pool at Quality Inn & Suites Dallas - Cityplace?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. The seasonal pool is normally open from March until October.

Is Quality Inn & Suites Dallas - Cityplace a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a restaurant, and a restaurant bar.

Does Quality Inn & Suites Dallas - Cityplace have a hot tub?

No, this hotel doesn't have a spa tub.

Does Quality Inn & Suites Dallas - Cityplace have a restaurant that serves breakfast?

Yes, Quality Inn & Suites Dallas - Cityplace serves free continental breakfast at Buzz Brew each morning.

Will Quality Inn & Suites Dallas - Cityplace allow pets to stay for free?

Although they can't stay for free, pets are welcome at Quality Inn & Suites Dallas - Cityplace for a fee of USD 100 per pet, per stay.

Are there connecting rooms at Quality Inn & Suites Dallas - Cityplace?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Quality Inn & Suites Dallas - Cityplace?

The closest major airport to Quality Inn & Suites Dallas - Cityplace is Love Field Airport (DAL), which is 4.8 mi away (18 minutes by car). Another top airport is Dallas-Fort Worth Intl. Airport (DFW), which is located 21.7 mi away (29-minute drive).

Can I book a room with a balcony at Quality Inn & Suites Dallas - Cityplace?

No, you won't find guestrooms with balconies at Quality Inn & Suites Dallas - Cityplace.

Quality Inn & Suites Dallas - Cityplace Reviews

Reviews

6.8
Rating 10 - Excellent. 268 out of 1006 reviews
Rating 8 - Good. 278 out of 1006 reviews
Rating 6 - Okay. 183 out of 1006 reviews
Rating 4 - Poor. 133 out of 1006 reviews
Rating 2 - Terrible. 144 out of 1006 reviews

7.0/10

Cleanliness

7.2/10

Staff & service

6.2/10

Amenities

6.6/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

6/10 Okay

Hannibal

Liked: Cleanliness, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Technyder

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Jan 2025

8/10 Good

Tanya

Business traveler
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities

Nationals Cheer Competition 2025

The check in was easy. The room was outdated, could use some maintenance on bathroom. The only complaint i have is there was no bath tub plug, and you could see tons of hair from previous guests in drain. So i did not take a bath, shower only. Also Ice machine did not work, so had to walk to other property for ice, and a guest list her keys next to Us, and every time she opened door, he alarm went off, for over an hour, and she had parked in the middle of 2 spaces. Breakfast could have been better. Waffles was only hot option. Coffee was good.
Stayed 2 nights in Jan 2025

10/10 Excellent

Maria

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jan 2025

8/10 Good

Sam

Stayed 1 night in Jan 2025

6/10 Okay

brian

Traveled with group
Liked: Cleanliness
Disliked: Staff & service, amenities
Very basic, breakfast was a joke! 2 stale donuts, only sugary cereal, no protein at all, no juice only drinks (sugar again). No fruit. There was not a single healthy option for breakfast. It was loud outside and could be heard inside. Lumpy pillows. No place to hang or clothes! What??? We will not be back.
Stayed 1 night in Dec 2024

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Nelson

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2025

2/10 Terrible

Annalisha

Traveled with partner
Disliked: Staff & service, amenities
Starting off only stayed at this property for 2 nights, 2 nights of hell and i will never stay here again. I really dont complain very much and im a very understanding person. But providing 1. Dirty towels, 2. a room that smells like smoke and must, 3. dirty sheets is ridiculous and 4. An awful communication and 5. A shower that over flows and the water goes everywhere on the floor. I asked for more towels as they only provided 2, and i use 2 towels just myself. My fiance had to use my wet towel to dry off because the front desk said they dont have any. We waited for the next morning, the lady gave us 2 and i explained about the water and she said at 9 i can come back and get some, unfortunately i was out exploring the city and apparently we need to be on their schedule. Anyhow i came back and asked the front desk agent yet again, and he refused to give towels because “i need to put my used one outside” no one told me that but also those towels were being used for the floor because it was wet due to the shower over-flowing and going to floor. Ive traveled both in the US and out of this country, never have i stayed at a quality inn and i will never again after this experience. The lack of customer service and the ridiculous communication or lack there of is completely inappropriate and i can not express enough how stressful it was to stay at this location. Instead of enjoying my time in Dallas its been awful
Stayed 2 nights in Jan 2025

10/10 Excellent

Rudy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and quiet
Stayed 1 night in Jan 2025

8/10 Good

Lawrence, Dallas

Stayed 1 night in Jan 2025

10/10 Excellent

Martha

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jan 2025

4/10 Poor

Brandonn

Disliked: Cleanliness, property conditions & facilities
This place was dirty as hell. I found a dirty sock in one of the drawers, the sheets wasn't clean and I found mold. I did not change rooms because each one of those things weren't that bad but they can't even check the drawers and I didn't spend a lot of time in there anyways.
Stayed 5 nights in Nov 2024

6/10 Okay

Jacob

Stayed 1 night in Dec 2024

2/10 Terrible

amy

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
na
Stayed 2 nights in Dec 2024

6/10 Okay

Scott

Traveled with family
Liked: Cleanliness
Economical, good location. Parking lot was a little complicated. Good rate.
Stayed 2 nights in Dec 2024

10/10 Excellent

Prabhakaran

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love it
Stayed 1 night in Sep 2024

10/10 Excellent

Keyan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Ernesto

Stayed 6 nights in Dec 2024

8/10 Good

Carlos

Stayed 1 night in Aug 2024

10/10 Excellent

PING

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is good
Stayed 1 night in Dec 2024

4/10 Poor

Andre

Stayed 3 nights in Nov 2024

2/10 Terrible

Adrian

Stayed 1 night in Dec 2024

10/10 Excellent

Michele

Stayed 1 night in Nov 2024