Crowne Plaza Hotel Dallas Downtown, an IHG Hotel in Dallas

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Hotel with a fitness center, a short walk to Dallas World Aquarium

Choose dates to view prices

Dates

November 2024

December 2024

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Breakfast, lunch, dinner served; American cuisine

Overview
Rooms
Location
Policies

Popular amenities

Breakfast available

24/7 front desk

Bar

Housekeeping

Parking available

Pet friendly

Explore the area

1015 Elm St, Dallas, TX, 75202

Dallas World Aquarium
4 min walk
John F. Kennedy Memorial
5 min walk
Sixth Floor Museum
6 min walk
Dallas, TX (DAL-Love Field)
17 min drive

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Room options

Standard Room, 1 King Bed

323 sq ft
Sleeps 2
1 King Bed

Standard Room, 1 King Bed, Accessible (Mobility)

323 sq ft
Sleeps 3
1 King Bed

Premium Room, 2 Queen Beds

323 sq ft
Sleeps 4
2 Queen Beds

Premium Room, 1 King Bed

323 sq ft
Sleeps 3
1 King Bed

Standard Room

323 sq ft
Sleeps 2
1 Twin Bed

Premium Room, 1 King Bed, Balcony

323 sq ft
Sleeps 2
1 King Bed

Standard Room, 1 Queen Bed, Accessible (Mobility, Roll Shwr)

323 sq ft
Sleeps 2
1 Queen Bed

Premium Room, 1 King Bed, City View

323 sq ft
Sleeps 3
1 King Bed

Standard Room, 1 Queen Bed, Accessible (Mobility)

323 sq ft
Sleeps 2
1 Queen Bed

Junior Suite, 1 King Bed

Sleeps 2
1 King Bed

Premium Room, 2 Queen Beds, Balcony

323 sq ft
Sleeps 4
2 Queen Beds

Premium Room, City View

323 sq ft
Sleeps 4
2 Queen Beds

Pool

Pet friendly

Restaurant

Air conditioning

per night

$327 total

includes taxes & fees

Nov 13 - Nov 14

About the neighborhood

Dallas

Located in Downtown Dallas, Crowne Plaza Hotel Dallas Downtown, an IHG Hotel is within a 5-minute walk of Dallas World Aquarium and within 15 minutes of other popular attractions like Kay Bailey Hutchison Convention Center. This 291-room, 3.5-star hotel welcomes guests with a restaurant, an outdoor pool, and free in-room WiFi.

What's nearby

Dallas World Aquarium - 4 min walk
Sixth Floor Museum - 6 min walk
Kay Bailey Hutchison Convention Center - 10 min walk
Reunion Tower - 14 min walk
American Airlines Center - 17 min walk

Getting around

Akard Station - 4 min walk
Dallas Union Station - 10 min walk
Love Field Airport (DAL) - 17 min drive

Restaurants

‪McDonald's - ‬3 min walk
‪Twisted Trompo - ‬4 min walk
‪Starbucks - ‬2 min walk
‪Frankie's - ‬4 min walk
‪WingBucket - ‬3 min walk

About this property

Crowne Plaza Hotel Dallas Downtown, an IHG Hotel

Hotel with a fitness center, a short walk to Dallas World Aquarium

At Crowne Plaza Hotel Dallas Downtown, an IHG Hotel, guests enjoy features like an outdoor pool, a gym, and free WiFi in public areas. If you drive, self parking is USD 20.00 per night, and there's also limo/town car service. Front-desk staff can answer questions 24/7, and assist with securing valuables, dry cleaning/laundry, and concierge services. Additional amenities include a conference center, a 24-hour business center, and a computer station.

Guests can expect to find free WiFi and TVs with cable channels. Beds sport pillow menus and bathrooms offer hair dryers. Other standard amenities include refrigerators, coffee makers, and safes.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Languages

English, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Height restrictions apply for onsite parking
Limo/town car service
Self parking on site (USD 20 per night; includes in/out privileges)
Wheelchair-accessible parking and van parking available

Food and drink

Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: USD 18.35 per person
A bar/lounge
A restaurant
Snack bar/deli

Restaurants on site

THRIVE Restaurant

Things to do

Gym
Outdoor pool
TV in common areas

Family friendly

Free crib
In-room refrigerator
Laundry facilities
Outdoor pool
Snack bar/deli

Conveniences

24-hour front desk
ATM
Free newspapers in lobby
Gift shop/newsstand
Laundry facilities
Luggage storage
Safe at front desk
Vending machine

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Turndown service
Wedding services

Business services

22 meeting rooms
24-hour business center
Computer station
Conference center (27,444 square feet of space)

Outdoors

Pool loungers
Terrace

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
10 accessible parking spaces
Assistive listening devices
Braille/raised signage
Elevator (24 inch wide door)
Handrails in stairways (36 inches high)
Lever door handles
Phone accessibility kit
Pool hoist on site
Vibrating pillow alarm
Visual fire alarm
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk (48 inches high)
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

1 building
19 floors
Ballroom
Banquet hall
Traditional architecture

Room amenities

Bedroom

Bedsheets provided
Free crib
Hypo-allergenic bedding
Pillow menu

Bathroom

Hair dryer
Private bathroom
Shower/bathtub combination
Towels provided

Entertainment

TV with premium cable channels

Food and drink

Coffee/tea maker
Free bottled water
Refrigerator

Air conditioning (climate-controlled)
Connecting rooms available
Desk
Iron/ironing board
Phone
Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM

Express check-in available

Minimum check-in age: 21

Check-out

Check-out before noon

Late check-out subject to availability

Late check-out fee: USD 25.00

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

This property welcomes pets for USD 40.00 per pet, per day, plus a deposit of USD 40 per stay
2 total (50 lbs is the maximum weight per pet)
Certain rooms only, restrictions apply
Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
Service animals exempt from fees

Children and extra beds

Up to 3 kids 13 years old and younger stay free when using existing bedding
Rollaway/extra beds are available for USD 35 per night
Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

Deposit: USD 75.00 per accommodation, per night
Cleaning deposit: USD 75.00 per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Fee for buffet breakfast: approximately USD 18.35 per person
Self parking fee: USD 20.00 per night (in/out privileges)
Pet deposit: USD 40 per stay
Pet fee: USD 40.00 per pet, per day
Service animals are exempt from fees
Late check-out fee: USD 25.00 (subject to availability)
Rollaway bed fee: USD 35 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Check-in: 3 PM—-2 AM
Check-out: noon
Minimum check-in age: 21

The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A credit card for incidental charges and a government-issued photo ID may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards. Cash is not accepted.
The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

The hotel can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
Registered guests are the only ones allowed in guestrooms.
Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
Parking has height restrictions.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Dallas Downtown

Crowne Plaza Hotel Dallas Downtown

Frequently asked questions

Is a free cancellation option available at Crowne Plaza Hotel Dallas Downtown, an IHG Hotel?

Crowne Plaza Hotel Dallas Downtown, an IHG Hotel offers free cancellation on certain room rates. To learn more, review the cancellation policy on our site.

How much does it cost to stay at Crowne Plaza Hotel Dallas Downtown, an IHG Hotel?

As of Oct 30, 2024, prices found for a 1-night stay for 2 adults at Crowne Plaza Hotel Dallas Downtown, an IHG Hotel on Nov 6, 2024 start from $123.2, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near Crowne Plaza Hotel Dallas Downtown, an IHG Hotel?

This hotel is situated in Downtown Dallas within a short 17-minute walk of American Airlines Center and also 4 minutes on foot from Dallas World Aquarium. You'll also find Dallas Market Center and Reunion Tower within a short drive.

Is parking available on site at Crowne Plaza Hotel Dallas Downtown, an IHG Hotel?

Yes, parking is offered for USD 20.00 per night with in/out privileges. Accessible parking is also available for guests.

Does Crowne Plaza Hotel Dallas Downtown, an IHG Hotel have a casino on the premises?

No, Crowne Plaza Hotel Dallas Downtown, an IHG Hotel doesn't have a casino.

Is there an indoor pool at Crowne Plaza Hotel Dallas Downtown, an IHG Hotel?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Crowne Plaza Hotel Dallas Downtown, an IHG Hotel a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a restaurant.

Does Crowne Plaza Hotel Dallas Downtown, an IHG Hotel have a hot tub?

No, there isn't a spa tub at this hotel.

Does Crowne Plaza Hotel Dallas Downtown, an IHG Hotel have a restaurant with a breakfast menu?

Yes, Crowne Plaza Hotel Dallas Downtown, an IHG Hotel serves buffet breakfast for a surcharge each morning at THRIVE Restaurant.

Does Crowne Plaza Hotel Dallas Downtown, an IHG Hotel allow pets to stay for free?

Although they can't stay for free, pets are welcome at Crowne Plaza Hotel Dallas Downtown, an IHG Hotel for a fee of USD 40.00 per pet, per day. A deposit of USD 40 per stay is collected.

Are there connecting rooms at Crowne Plaza Hotel Dallas Downtown, an IHG Hotel?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How far is the airport from Crowne Plaza Hotel Dallas Downtown, an IHG Hotel?

The closest major airport to Crowne Plaza Hotel Dallas Downtown, an IHG Hotel is Love Field Airport (DAL), which is 7.1 mi away (17 minutes by car). Another top airport is Dallas-Fort Worth Intl. Airport (DFW), which is located 19.4 mi away (21-minute drive).

Are there rooms with balconies that I can book at Crowne Plaza Hotel Dallas Downtown, an IHG Hotel?

Yes, some guestrooms at Crowne Plaza Hotel Dallas Downtown, an IHG Hotel offer a balcony.

Does Crowne Plaza Hotel Dallas Downtown, an IHG Hotel have a wedding venue on site?

If wedding bells are in your future, take advantage of the wedding venue at Crowne Plaza Hotel Dallas Downtown, an IHG Hotel.

6.6

6.6/10

Cleanliness

7.4/10

Staff & service

6.2/10

Amenities

6.0/10

Property conditions & facilities

6.6/10

Eco-friendliness

4/10 Poor

Paul

Traveled with partner

Oct 9, 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

There were cockroaches in the room, alive and dead. The carpets were worn and smelled. The elevators were old, slow, clunky and made crunching noises. We went to the bar and ordered two glasses of wine and the charge was $35 per glass for generic wine. Never stay there again.

Stayed 1 night in Oct 2024

6/10 Okay

Ingrid

Traveled with family

Sep 17, 2024

Liked: Staff & service

Disliked: Amenities, property conditions & facilities

Hot tub was out of service, pool area was dirty, bird’s poop everywhere, murky water with dead bugs and no working filters, green algae growing around pool walls. The room was decent but found blood on ironing board and on a lamp shade for one of the wall lights. Staff was very friendly and helpful though.

Stayed 5 nights in Sep 2024

8/10 Good

Nik

Aug 20, 2024

Liked: Cleanliness

Disliked: Staff & service

I was very excited about Crowne Plaza when I booked my vacation 2 months ago. The property was described as a 4-star hotel, but upon arrival the feel of the hotel immediately gave me 3-star instead. The only staff member who ever greeted me in a warm manner was maybe the manager, but initially I didn't even get a "hello" or "welcome" from the young man who checked me in. (That is the least expectation when checking in to a "4-star" hotel) My room was actually very comfortable, but the main amenity that I was excited about (private balcony) was an absolute let down from the pictures I saw online before booking; it was very old and kinda looked un-kept. One panel of the sliding door to the patio was almost completely shattered and being held together by some kind of adhesive completely covering it. I have almost come to expect a microwave in most hotels, but at this "4-star" hotel you have to request for staff to bring you one; crazy. The workout room was nice enough, but the pool area could probably be updated a little bit. Also, one should be very careful if wandering around outside of the hotel because of all the homeless people congregating in the immediate area due to nearby transit; rail and bus on the same block. This would be very convenient, but it attracts A LOT of homeless people with a constant police presence. All-in-all, not a horrible experience but definitely not the luxury of what I'm used to with "4-star" accommodations.

Stayed 3 nights in Aug 2024

10/10 Excellent

Lakeisha

Traveled with group

Jul 29, 2024

Liked: Cleanliness, staff & service, amenities

It was great the next time im back in dallas i will be staying there again

Stayed 3 nights in Jul 2024

10/10 Excellent

Zachary

Jul 29, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Jul 2024

4/10 Poor

CAMELIA

Jul 29, 2024

Stayed 4 nights in Jul 2024

2/10 Terrible

Rachel

Jul 24, 2024

Disliked: Staff & service

Stayed 1 night in Jul 2024

2/10 Terrible

Emily

Jul 22, 2024

Stayed 3 nights in Jul 2024

10/10 Excellent

Troy

Jul 22, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 3 nights in Jul 2024

6/10 Okay

Lacey

Jul 21, 2024

Liked: Staff & service

Stayed 2 nights in Jul 2024

2/10 Terrible

Verified traveler

Business traveler

Jul 20, 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bugs everywhere

Stayed 5 nights in Jul 2024

2/10 Terrible

Verified traveler

Jul 17, 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

So we first get there the system is down that’s fine. No biggie we get into our room after about 25 mins of being downstairs. The room is the wrong room okay no problem let’s switch. So we get the right room but unfortunately the previous person froze out the fridge so that was inaccessible and the ac wouldn’t get cold. Good view but that’s about it Had an off smell

Stayed 1 night in Jul 2024

2/10 Terrible

Angel

Traveled with group

Jul 14, 2024

Disliked: Cleanliness, amenities, property conditions & facilities

The system was down so It took a long time to be able to access our room. Understandable... but then once finally in the room I saw that the "premium city view room" had a dirty window with mold in the caulking with the view of an industrial fan. I tried to cancel my stay within 5 minutes of checking in after feeling cheated out of my money but had no luck. ALSO Keep in mind that literally next door there's a night club with "security" of random guys walking around with AR15s outside.

Stayed 1 night in Jul 2024

10/10 Excellent

Job

Jul 13, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 3 nights in Jul 2024

8/10 Good

Kathryn

Business traveler

Jul 13, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Older but nice. Pool area wasn’t great - love the view but it seemed dirty.

Stayed 3 nights in Jul 2024

8/10 Good

Ann

Business traveler

Jul 12, 2024

Liked: Cleanliness, staff & service, room comfort

Nice Hotel Just Needs Updating

The hotel staff was more than nice and accommodating to us the hotel room was very clean and it was ready for us to check in even early. The hotel needs some updating it looks old bathrooms look older.

Stayed 1 night in Jul 2024

4/10 Poor

Verified traveler

Business traveler, Traveled with family

Jul 10, 2024

Disliked: Property conditions & facilities

No parking for my tall truck. No smart Tv. Toilet was not flushing well. Pool was not clean. Very expensive plus they charged me deposit when checking in but I better receive soon I deserve a discount

Stayed 1 night in Jul 2024

4/10 Poor

brandon

Jul 8, 2024

Disliked: Cleanliness

Pool was disgusting, hotel mediocre.

Stayed 2 nights in Jun 2024

8/10 Good

Elisa

Jul 7, 2024

Liked: Staff & service, property conditions & facilities

Stayed 4 nights in Jul 2024

10/10 Excellent

Darrell

Jul 6, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jun 2024

8/10 Good

Penelope

Jul 5, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It was good.

Stayed 7 nights in Jun 2024

4/10 Poor

Libby

Traveled with group

Jul 1, 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 4 nights in Jun 2024

2/10 Terrible

Eric

Jul 1, 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

This property was unorganized, and they canceled my reservation the same day as my check in. I was traveling to Dallas coming from Arkansas and they canceled my reservation when I was 30minutes outside of Dallas.

Stayed 2 nights in Jun 2024