Occidental Cozumel - All Inclusive

4.0 star property
On private beach with 3 outdoor pools, near Playa Mia Grand Beach and Water Park

Choose dates to view prices

Photo gallery for Occidental Cozumel - All Inclusive

Private beach, sun loungers, beach towels, beach massages
Dock
Nightclub
3 outdoor pools, open 8:00 AM to 8:00 PM, pool umbrellas, sun loungers
Free minibar, in-room safe, desk, blackout drapes

Reviews

7.6 out of 10
Good

Popular amenities

  • Hot Tub
  • Bar
  • 24/7 front desk

Explore the area

Map
Km 16.6 Carretera Sur, El Cedral, San Francisco, Palancar, Cozumel, QROO, 77600
  • San Francisco Beach
    ‪11 min walk‬
  • Mr. Sancho's Beach Club
    ‪2 min drive‬
  • Playa Mia Grand Beach and Water Park
    ‪2 min drive‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪26 min drive‬

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Room options

Deluxe Room (Concierge)

  • 420 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Deluxe Room (Romance)

  • 441 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Royal Level Luxury

  • 420 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Deluxe Room (Deluxe)

  • 420 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

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About the neighborhood

Cozumel

San Francisco Beach is a short stroll from Occidental Cozumel - All Inclusive, and other popular attractions like Paradise Beach are within a mile (2 km). This 247-room, 4-star property welcomes business and leisure travelers with 3 outdoor pools, a private beach, and a full-service spa.

What's nearby

  • San Francisco Beach - 11 min walk - 0.6 miles
  • Nachi Cocom Beach Club & Water Sport Center - 15 min walk - 0.8 miles
  • Mr. Sancho's Beach Club - 2 min drive - 1.4 miles
  • Playa Mia Grand Beach and Water Park - 2 min drive - 1.4 miles
  • Paradise Beach - 2 min drive - 1.2 miles

Getting around

  • Cozumel Intl. Airport (CZM) - 26 min drive

Restaurants

  • ‪Mr. Sanchos - ‬2 min drive
  • ‪Playa Uvas - ‬14 min drive
  • ‪Topaz Restaurant - ‬9 min walk
  • ‪Occidental Grand Beach - ‬8 min walk
  • ‪Manatees Swim Up Bar - ‬5 min drive

About this property

Occidental Cozumel - All Inclusive

On private beach with 3 outdoor pools, near Playa Mia Grand Beach and Water Park
Occidental Cozumel - All Inclusive features a private beach, a full-service spa, and 3 outdoor pools. There's free parking if you drive. The 24-hour front desk has staff standing by to help with concierge services and luggage storage. Other amenities at this all-inclusive property include a nightclub, a children's pool, and a gym.
Guests can expect free WiFi and 32-inch flat-screen TVs with cable channels. Bathrooms have hair dryers and free toiletries. Free minibar items, coffee makers, and ceiling fans are other standard amenities. Housekeeping is available on request.
A private beach and 2 outdoor tennis courts are featured at the property. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has couples treatment room(s). Massages are available on the beach and in the spa; other services include hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 2-device limit
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 2-device limit

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 7:00 AM to 11:00 AM
  • 5 bars/lounges
  • 7 restaurants
  • A beach bar
  • A poolside bar
  • Snack bar/deli

Things to do

  • 2 outdoor tennis courts
  • 3 outdoor pools
  • Billiards/pool table
  • Boat tours
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Hot tub
  • Kayaking
  • Nightclub
  • Personal motorized watercraft
  • Playground
  • Sauna
  • Scooter/moped rentals

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Free children's club
  • Lifeguards on site
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 1,392 square feet of conference space
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • In a national park
  • On a private beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Front entrance ramp
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 11 buildings
  • 3 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Colonial architecture
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Eco-friendly cleaning products used
  • Lifeguards
  • Local artist showcase
  • Local culture and ecosystem education
  • Mosquito nets

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: MXN 79.20 per accommodation, per night

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee
  • Christmas Eve gala dinner fee

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • A late check-out fee will be charged

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Check-in: 3 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property uses a grey water recycling system and eco-friendly cleaning products.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 8:00 PM.
  • A charge for a mandatory Christmas Eve gala dinner on December 24 is included in the total price shown.
  • A charge for a mandatory New Year's Eve gala dinner on December 31 is included in the total price shown.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Free in-room WiFi has a 2-device limit. WiFi in public areas is also free and has a 2-device limit.

Property is also known as

Cozumel Grand Occidental
Occidental Grand Cozumel
Occidental Grand Cozumel All Inclusive
Grand Cozumel
Grand Occidental Cozumel
Occidental Cozumel
Occidental Grand Cozumel Hotel Cozumel
Occidental Grand Hotel Cozumel
Occidental Grand Cozumel Resort All Inclusive
Occidental Grand Resort All Inclusive
Occidental Cozumel Resort
Occidental Resort
Occidental Grand Cozumel Hotel
Occidental Cozumel All Inclusive
Occidental Cozumel All Inclusive All-inclusive property
Occintal Cozumel Inclusive
Occidental Cozumel - All Inclusive Cozumel
Occidental Cozumel - All Inclusive All-inclusive property

Frequently asked questions

Are there all-inclusive options at Occidental Cozumel - All Inclusive?

Occidental Cozumel - All Inclusive is an all-inclusive resort and rates come with meals and many of the onsite activities. Activities include snorkeling, windsurfing, and kayaking.

How much does it cost to stay at Occidental Cozumel - All Inclusive?

As of Apr 24, 2025, prices found for a 1-night stay for 2 adults at Occidental Cozumel - All Inclusive on May 22, 2025 start from $163.97, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are free cancellation options available at Occidental Cozumel - All Inclusive?

Occidental Cozumel - All Inclusive provides free cancellation on some room rates. For more details, look at the cancellation policy on Orbitz.

What's there to see within easy reach of Occidental Cozumel - All Inclusive?

This property is located in Cozumel, a short 11-minute walk from San Francisco Beach and also 15 minutes on foot from Nachi Cocom Beach Club & Water Sport Center. You'll also find Paradise Beach and Mr. Sancho's Beach Club within a short drive.

Is parking available on site at Occidental Cozumel - All Inclusive?

Yes, uncovered self parking is offered for free at the all-inclusive property. Accessible parking is also available for guests.

Is a spa located at Occidental Cozumel - All Inclusive?

There is a full-service spa available for guests to enjoy and services include beach massages, hot stone massages, couples treatments, and aromatherapy.

Does Occidental Cozumel - All Inclusive have a casino?

No, Occidental Cozumel - All Inclusive doesn't have a casino.

Will I find an indoor pool at Occidental Cozumel - All Inclusive?

No, this property doesn't have an indoor pool; however, there are 3 outdoor pools and a hot tub. Guests have pool access between 8:00 AM and 8:00 PM.

What will couples enjoy most about a stay at Occidental Cozumel - All Inclusive?

This waterfront all-inclusive property offers plenty of amenities for couples including a private beach, a beach bar, and 3 outdoor pools.

Does Occidental Cozumel - All Inclusive have a hot tub?

Yes, guests can enjoy a spa tub at this all-inclusive property.

Does Occidental Cozumel - All Inclusive feature a restaurant that includes a breakfast menu?

Yes, Occidental Cozumel - All Inclusive has 7 restaurants, and serves free full breakfasts each morning.

Will Occidental Cozumel - All Inclusive allow pets to stay free of charge?

No, pets and service animals aren't allowed at Occidental Cozumel - All Inclusive.

Does Occidental Cozumel - All Inclusive have connecting rooms?

Yes, this all-inclusive property has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to Occidental Cozumel - All Inclusive?

The closest major airport to Occidental Cozumel - All Inclusive is Cozumel Intl. Airport (CZM), which is 11.6 mi away (26 minutes by car).

Are there rooms with balconies that I can book at Occidental Cozumel - All Inclusive?

No, there aren't any guestrooms with balconies at Occidental Cozumel - All Inclusive.

Does Occidental Cozumel - All Inclusive host weddings?

There are wedding services available at Occidental Cozumel - All Inclusive if that's in your vacation plans.

Occidental Cozumel - All Inclusive Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 344 out of 1005 reviews
Rating 8 - Good. 290 out of 1005 reviews
Rating 6 - Okay. 188 out of 1005 reviews
Rating 4 - Poor. 98 out of 1005 reviews
Rating 2 - Terrible. 85 out of 1005 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Benjamin Kater

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a fabulous all inclusive resort Wonderful food, great beach, very friendly and helpful staff We're divers and made 8 boat dives with their PADI 5 Star shop Great reefs, wonderful helpful crews All dives guided We really liked being able to leave our gear at the shop after rinsing Just a short walk down the dock to the boat All in all the resort and diving are a great value This was our second visit and we anticipate going again
Stayed 11 nights in Mar 2025

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2025

8/10 Good

Matthew

Stayed 6 nights in Mar 2025

8/10 Good

Sarah

Liked: Property conditions & facilities
Stayed 5 nights in Jan 2025

8/10 Good

Katrina

Stayed 9 nights in Jan 2025

6/10 Okay

Alice J, Forest Park

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
They need refillable water stations for your water bottles. Shouldn’t be giving out plastic water bottles to everybody. Also had no balcony and it was really hard to dry my stuff. I am a scuba diver, so I had a lot of stuff to get dry!
Stayed 7 nights in Dec 2024

8/10 Good

Rollan

Traveled with partner
Liked: Cleanliness, staff & service
The bartender at the adult pool was fantastic!
Stayed 10 nights in Jan 2025

2/10 Terrible

Leticia

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s for older crowd and not much entertainment
Stayed 5 nights in Jan 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Liked it
Stayed 6 nights in Dec 2024

8/10 Good

Christian Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jan 2025

6/10 Okay

Thomas

Traveled with family
Very clean and well manicured and maintained. Quiet lay out too
Stayed 7 nights in Jan 2025

10/10 Excellent

Samuel

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was absolutely amazing! The service was excellent! I would highly recommend this resort. The beach areas are so peaceful and relaxing.
Stayed 2 nights in Jan 2025

10/10 Excellent

Roseann

Traveled with partner
Liked: Amenities
The resort is smack on the middle of the jungle. Lots of shade and beautiful vegetation. A lovely boardwalk going down to a beautiful beach / pool area. Plenta of sun, or shade
Stayed 14 nights in Dec 2024

6/10 Okay

Steven

Stayed 5 nights in Dec 2024

6/10 Okay

Steven

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Property doesn’t look like the listing, pictures are from many years ago (ie beach is half the size as pictured). Doesn’t have as many pools as listed. Dinners require formal attire (who brings pants on vacation to Mexico). Due to this buffet is only option. Food was decent but repetitive. Staff was awesome, really tried to make everything awesome. Area and excursions were great!

4/10 Poor

Marianne

Stayed 3 nights in Dec 2024

6/10 Okay

Mira

Traveled with family
Liked: Cleanliness, staff & service
We appreciated the proximity to the beach, which was both clean and well-maintained. The abundance of wildlife around the property and in the ocean added a special touch to our experience. The food was decent, but we would have liked a greater variety of tropical fruits. Additionally, the à la carte restaurants lacked sufficient seating, filling up quickly and making it difficult to secure a reservation. Among them, only the beachfront restaurant had a pleasant ambiance, while the other two felt confined and lacked atmosphere. The New Year’s menu at the main buffet was thoughtfully curated and well-executed. As for the nightly entertainment, some evenings were excellent, while others fell short of expectations. On the downside, the noise from neighboring rooms, the floors above, and the music from the main plaza was disruptive. On our last day, the water supply was unexpectedly shut off for several hours, which was inconvenient. We also felt there weren’t enough water activities available on the property. Guests had to walk to the neighboring property to access kayaks and sailboats, which was disappointing.
Stayed 10 nights in Dec 2024

4/10 Poor

Marianne

Liked: Cleanliness, staff & service, property conditions & facilities
The property is nicely located but the food at this resort is so bad. I assume that is why it is so much cheaper than other resorts. I was sick several times after eating. The fish, shrimp, and meat are so overcooked that they are mealy. The food is the lowest quality and overly salted. I got to the point where I ate nothing but rolls, granola, packaged yogurt and some fruit. The desserts are indescribably bad across the board. The place could benefit from some guidance from knowledgeable chefs and pastry chefs. While the setting is lovely it’s like a cheesy beach party much of the time at the pool and beach with loud announcers conducting competitions and music pounding. Forget relaxing to the beautiful sunset; the loud staff is always trying to stir up the crowd. Overall service is slow and the place would benefit from some updated online services so guests didn’t have to go to the main building everytime they wanted to make a dinner reservation. Overall the nightly entertainment is amateur. The restaurants blare awful jazz and the noise in the buffet is unbearable with plates and cutlery being loudly stacked. It’s really too bad how cheesy the whole experience is because the grounds and water are beautiful. I gave this place two chances because of its proximity to beautiful diving and onsite dive shop, but the place is anything but relaxing and no discount is worth being sick from food.

8/10 Good

Julia

Liked: Cleanliness, staff & service, property conditions & facilities
The property and grounds were beautifully managed. Our room was clean and stocked daily with drinks, towels etc. a couple things we were disappointed about was when we arrived to check in we were immediately asked to take a quick tour of the facilities and asked to sign up for a free stay giveaway that was only for Americans. After a long travel day I was not interested but said yes just to get away from the pressure of the consierge due to being exhausted. Also having to book a dinner each day was a hassle as my husband waited in line for 30 minutes one morning and then while we were eating at the reservation restaurant other people were allowed to walk in to eat without a reservation. We paid for the all inclusive option to make meals stress free and this experience with having to reserve a spot daily was stressful. Although our stay wasn’t perfect I’d still recommend this vacation spot to my friends and family due to the easy access to the beach.
Stayed 4 nights in Dec 2024

2/10 Terrible

Zachary

Stayed 7 nights in Dec 2024

6/10 Okay

Nicholas

Stayed 3 nights in Dec 2024

10/10 Excellent

Gustavo

Stayed 7 nights in Nov 2024

8/10 Good

Cynthia, Edmonton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2024

10/10 Excellent

Yury

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love their location, including the hotel park with friendly coati and iguanes, natural magroves, sandy beach with snorkeling for fishes, stingrays, sometimes stars (local Maldives); great service and good food. Visited and enjoyed second time in a year.
Stayed 10 nights in Dec 2024

6/10 Okay

Leo

Liked: Cleanliness, staff & service
Stayed 7 nights in Dec 2024

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