Delek Tulum in Tulum | Best Rates & Deals on Orbitz

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Beachside hotel to enjoy outdoor pool and sand beach

VIP Access

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Where to?

Dates

April 2025

May 2025

Outdoor pool, open 8:00 AM to 8:00 PM, sun loungers

Junior Double Room, 1 Queen Bed, Garden Area | Exterior detail

Master Suite Oceanfront Beach Terrace | In-room safe, individually decorated, individually furnished

Breakfast, lunch, dinner served; local cuisine, beach views

Overview
Rooms
Location
Policies

Wonderful

Popular amenities

Breakfast available
Spa
Bar
Room service
24/7 front desk

Explore the area

Carretera Tulum - Boca Paila km 7, Tulum, QROO, 77780

Ven a la Luz Sculpture
‪1 min walk‬
Tulum Beach
‪1 min walk‬
Playa Paraiso
‪18 min drive‬
Tulum Intl. Airport (TQO)
‪58 min drive‬

Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.

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Room options

Superior Garden View

388 sq ft
Sleeps 2
1 Queen Bed

Standard room, Limited view

323 sq ft
Sleeps 2
1 Queen Bed

Junior Double Room, 1 Queen Bed, Garden Area

376 sq ft
Sleeps 2
1 Queen Bed

Small Cabanas Partial Ocean view

Partial ocean view
377 sq ft
Sleeps 2
1 Queen Bed

Master Suite Ocean view

Ocean view
441 sq ft
Sleeps 3
1 King Bed

Master Suite Oceanfront Beach Terrace

Beach view
667 sq ft
Sleeps 3
1 King Bed

Master Suite Oceanfront big terrace

Sea view
667 sq ft
Sleeps 3
1 King Bed

About the neighborhood

Tulum

Located in Zona Hotelera, Delek Tulum is next to Tulum Beach and Ven a la Luz Sculpture. This 3.5-star hotel welcomes guests with 21 rooms and conveniences like an outdoor pool, free in-room WiFi, and free self parking.

What's nearby

Ven a la Luz Sculpture - 1 min walk - 0.1 miles
Tulum Beach - 1 min walk - 0.1 miles
Tulum Mayan Ruins - 15 min drive - 6.3 miles
Las Palmas Public Beach - 16 min drive - 3.5 miles
Playa Paraiso - 18 min drive - 4.0 miles

Getting around

Tulum Intl. Airport (TQO) - 58 min drive

Restaurants

‪Rosa Negra Tulum - ‬4 min walk
‪Checkpoint Ciao - ‬1 min walk
‪Hartwood - ‬4 min walk
‪Holy Deer Café by Deer Tulum - ‬2 min walk
‪Arca - ‬5 min walk

About this property

Delek Tulum

Beachside hotel to enjoy outdoor pool and sand beach

Delek Tulum features an outdoor pool, free WiFi in public areas, and spa services. There's free parking, and an airport shuttle (available 24 hours) for USD 185.60 per vehicle roundtrip. Front-desk staff can answer questions 24/7, and assist with tours or tickets, luggage storage, and securing valuables. Other amenities at this beach hotel include a terrace, a communal living room, and a picnic area.

Guests can stay connected with free WiFi. Bathrooms offer hair dryers and bathrobes. Other standard amenities include MP3 docks and safes. Change of towels is available on request.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are couples treatment room(s) available. Services include deep-tissue massages and sports massages.

Languages

English, Spanish

Similar properties

On the beach, white sand, free beach cabanas, sun loungers

Pool
Spa
Pet friendly
Free WiFi

includes taxes & fees

$244 per night

May 12 - May 13

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
Free secured, uncovered self parking on site
Limited onsite parking

Food and drink

Daily continental breakfast available 7:30 AM to noon for a fee: USD 19 to 19 for adults and USD 16 to 16 for children
A bar/lounge
A beach bar
A poolside bar
A restaurant
Snack bar/deli

Restaurants on site

Tatewari

Things to do

Beach yoga
Bicycle rentals
Free beach club
Outdoor pool
Scooter/moped rentals

Conveniences

24-hour front desk
Luggage storage
Safe at front desk
Water dispenser

Guest services

Change of bedsheets (on request)
Change of towels on request
Concierge services
Housekeeping (daily)
Proposal/romance packages
Tour and ticket assistance
Wedding services

Outdoors

Beach loungers
Beach towels
Beach umbrellas
Garden
On the beach
Picnic area
Pool loungers
Terrace

Spa

Couples treatment rooms
Deep-tissue massages
Prenatal massages
Sports massages

Accessibility

No elevator

Communal living room
Mosquito nets
Smoke-free property

Room amenities

Bedroom

Bedsheets provided

Bathroom

Bathrobes
Hair dryer
Shampoo
Soap
Toilet paper
Towels provided

Entertainment

MP3 dock

Food and drink

Limited room service

Air conditioning
Individual decor
Individual furnishings
Iron/ironing board on request
Safe
Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Late check-out subject to availability

Late check-out fee: USD 100

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Guests will receive an email 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Deposit is payable by bank and is due within 72 hours of booking the reservation.

Access methods

Staffed front desk

Pets

This property welcomes pets for USD 100 per pet, per stay, plus a deposit of USD 100 per stay
Dogs and cats only
1 total pets
Pets may not be left unsupervised
Certain rooms only
Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

Resort fee: USD 25 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Fee for continental breakfast: approximately USD 19 to 19 for adults, and USD 16 to 16 for children
Airport shuttle fee: USD 185.60 per vehicle (roundtrip, maximum occupancy 5)
Airport shuttle fee per child: USD 185.60 (roundtrip), (from 1 to 18 years old)
Pet deposit: USD 100 per stay
Pet fee: USD 100 per pet, per stay
Late check-out fee: USD 100 (subject to availability)
Service fee: USD 19 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds

This property accepts credit cards, debit cards, and cash

Long-term renters welcome

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a fire extinguisher and a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Check-in: 3:00 PM
Check-out: 11:00 AM
Minimum check-in age: 18

The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds.
This property accepts credit cards, debit cards, and cash.
Onsite safety features include a fire extinguisher and a smoke detector.

Additional information about polices, regulations, and more:

This property caters to women only.
Pool access available from 8:00 AM to 8:00 PM.
Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
Long-term renters welcome.
Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
Nearby construction work may cause some noise disturbance.
There are no elevators.
Noise-free rooms can't be guaranteed.

Property is also known as

Delek Tulum Hotel

Delek Hotel

Delek Tulum Hotel

Delek Tulum Tulum

Delek Tulum Hotel Tulum

Delek Tulum located at the party zone

Frequently asked questions

Is a free cancellation option available at Delek Tulum?

Delek Tulum provides free cancellation on certain room rates. For additional details, look at the cancellation policy on Orbitz.

How much does it cost to stay at Delek Tulum?

As of Apr 17, 2025, prices found for a 1-night stay for 2 adults at Delek Tulum on Apr 27, 2025 start from $291.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do around Delek Tulum?

This hotel is situated in Zona Hotelera, just steps from Tulum Beach and Ven a la Luz Sculpture. You'll also find Sian Ka'an Biosphere Reserve and Tulum National Park within a short drive.

Will I be able to park at Delek Tulum?

Yes, secured self parking is offered for free at the hotel.

Is there a spa at Delek Tulum?

Spa services at the hotel include prenatal massages, sports massages, and couples treatments.

Does Delek Tulum include a casino at the property?

No, Delek Tulum doesn't have a casino.

Is there an indoor pool at Delek Tulum?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 8:00 AM and 8:00 PM.

What will couples enjoy most about a stay at Delek Tulum?

This beachfront hotel offers plenty of amenities for couples including a beach bar, an outdoor pool, and a beachfront restaurant.

Are there hot tubs at Delek Tulum?

No, there isn't a spa tub at this hotel.

Does Delek Tulum feature a restaurant that includes a breakfast menu?

Yes, Delek Tulum serves continental breakfast for a surcharge each morning at Tatewari.

Will Delek Tulum allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Delek Tulum for a fee of USD 100 per pet, per stay. A deposit of USD 100 per stay is collected.

Does Delek Tulum have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Delek Tulum?

The closest major airport to Delek Tulum is Tulum Intl. Airport (TQO), which is 29 mi away (58 minutes by car).

Are there rooms with balconies at Delek Tulum?

Yes, every guestroom at Delek Tulum comes with a deck with some featuring ocean or garden views.

Does Delek Tulum have a wedding venue on site?

If you plan to exchange vows during your trip, consider the wedding services available at Delek Tulum.

Delek Tulum Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

4/10 Poor

NANCY

Traveled with partner

Jan 1, 2025

Liked: Property conditions & facilities

Disliked: Cleanliness, staff & service, amenities

Rooms are very nice, however the service is awful. Paid $900/night during peak holiday season and it took over 40min to get a sparkling water from the beach club. They prioritize the patrons off the beach over the guests of the hotel. Hotel is in a great location close to everything. Hotel is extremely over priced for what it offers. Out of all the hotels I have stayed at during my 2 week trip in Tulum, I would not recommend this one unless you are here just for the location.

Stayed 1 night in Dec 2024

10/10 Excellent

Andrew

Traveled with partner

Dec 29, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The ocean view master suite was amazing. Could walk 20 ft to the beach and fall asleep to the sound of waves every night. Staff was very attentive, responded to WhatsApp messages immediately and took care of everything we needed, including atv rental.

Stayed 4 nights in Dec 2024

10/10 Excellent

Marielis

Traveled with partner

Dec 28, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The service was awesome, everything was clean and well maintained. I have stayed in multiple places in the hotel zone and this is my favorite of them all. My husband and I didn’t hear any noise which was one of the biggest concern from other reviews. We stayed in room 1 and it was absolutely perfect! Highly recommended. We will definitely be back!

Stayed 5 nights in Dec 2024

10/10 Excellent

Sohail

Dec 19, 2024

Stayed 2 nights in Nov 2024

10/10 Excellent

Christina

Dec 14, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Dec 2024

10/10 Excellent

Donny

Dec 4, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Thanksgiving Getaway

Fantastic! Will definitely be back.

Stayed 4 nights in Nov 2024

6/10 Okay

Arif

Traveled with family

Nov 19, 2024

Disliked: Cleanliness, property conditions & facilities

Stayed 4 nights in Nov 2024

10/10 Excellent

Pooja

Traveled with group

Oct 28, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

❤️❤️❤️

Location location location! What a beautiful property which is centrally located. Everything is within walking distance. Super helpful front desk that made our stay so comfortable and seem less from the moment you make the reservation! Airport transfers, restaurant reservations ,recommendations of activities, etc etc etc everything was taken care of, smallest of the details. Come and get pampered. True vacation.

Stayed 1 night in Oct 2024

10/10 Excellent

PATRICIA DELA TORRE

Oct 24, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in Oct 2024

10/10 Excellent

Carlos

Oct 13, 2024

Stayed 4 nights in Sep 2024

10/10 Excellent

Marta

Traveled with partner

Oct 10, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very relaxing place , food and drinks were good . It is my 3 time visit I love it

Stayed 4 nights in Oct 2024

10/10 Excellent

julio

Traveled with family

Sep 29, 2024

Liked: Cleanliness, staff & service, amenities

it was ok

Stayed 5 nights in Sep 2024

8/10 Good

julio

Traveled with family

Sep 27, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

it was good and they treated us really nice

Stayed 5 nights in Sep 2024

10/10 Excellent

Marcin

Traveled with partner

Sep 17, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The Delek is still absolutely the best place to stay. Now they have upgraded an area with live music and the restaurant menu is wider with really great food. Our stay was awesome agian with great hospitality and many thanks to great people that were making our time super pleasant: Emanuel, Eduardo, Edrey. Muchas gracias por TODO!!

Stayed 3 nights in Sep 2024

10/10 Excellent

Andy

Sep 17, 2024

Stayed 1 night in Aug 2024

10/10 Excellent

Misleydis

Traveled with partner

Sep 17, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

La pasamos genial.todo es impecable,muy buena atención y el ambiente muy agradable.

Stayed 3 nights in Sep 2024

10/10 Excellent

Alberto

Traveled with partner

Sep 12, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Our room was very nice! The outdoor bathroom with view of the ocean along with the bathtub with great ocean view was a very nice experience. Staff was very nice and always ready to cater to you. Overall, I would definitely return to delek.

Stayed 4 nights in Sep 2024

2/10 Terrible

mario

Sep 11, 2024

Stayed 2 nights in Aug 2024

10/10 Excellent

Marc Machhour

Traveled with partner

Sep 5, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Clean, secure, beautiful and friendly. Staff is excellent. Overall A . Stayed for 9 days so we did experience this hotel quite a bit. Prime location. Close to everything. Rooms are absolutely amazing and spacious. Get the master suite. Bar is A . Their tacos are excellent. Music has a good vibe. Great yoga classes. Gets packed on weekend but we always had a bed on the beach thanks to Sheriff. Many many thanks to Delek family, Sheriff, Abigail, Manuel, Eduardo, Hanibal, Ximez and special thanks to Steff and the manager for taking care of my wife’s sprained ankle. Tezmacal ceremony with Francisco is a must. Wish we could’ve done it everyday. Ice baths were fun. Imix tattoo artist was creative. We felt at home and will surely be coming back.

Stayed 9 nights in Aug 2024

10/10 Excellent

Marcelle

Traveled with family

Sep 3, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Delek is an amazing option if you are looking to stay in the hotel zone of Tulum. The staff is simply amazing!! They respond to your needs so quickly, and are extremely accommodating. Cannot wait to be back at Delek! 5/5 stars!

Stayed 2 nights in Sep 2024

10/10 Excellent

Amy

Traveled with partner

Sep 2, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Right in the heart of town and perfect proximity to the beach and fine dining, while also feeling like the quintessential Tulum experience one would expect regarding the aesthetic of the hotel itself.

Stayed 1 night in Aug 2024

10/10 Excellent

Moi

Traveled with partner

Aug 30, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Such an awesome resort, walking distance to many shops and restaurants. The staff was super friendly and the hotel/rooms were so unique and amazing, very eco friendly and comfortable. The morning coffee delivered to our room daily was an awesome treat, the property is in such a great location. The beach is beautiful and the hotel restaurant food was great as well. The beach club staff was always friendly and always accommodating and made our stay very enjoyable.

Stayed 3 nights in Aug 2024