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Delek Tulum

3.5 star property
Beachfront hotel with calming spa services

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Delek Tulum

Outdoor pool, open 8:00 AM to 8:00 PM, sun loungers
Breakfast, lunch, dinner served; local cuisine, beach views
Master Suite Oceanfront Beach Terrace | In-room safe, individually decorated, individually furnished
Library
Junior Double Room, 1 Queen Bed, Garden Area | Exterior detail

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • Pet friendly
    Pet friendly
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping

Explore the area

Map
Carretera Tulum - Boca Paila km 7, Tulum, QROO, 77780
  • Ven a la Luz Sculpture
    1 min walk
  • Tulum Beach
    1 min walk
  • SFER IK
    4 min drive
  • Tulum, Quintana Roo (TUY)
    26 min drive

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Room options

View all photos for Superior Garden View

Superior Garden View | In-room safe, individually decorated, individually furnished

Superior Garden View

  • 388 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard room, Limited view

Standard room, Limited view | In-room safe, individually decorated, individually furnished

Standard room, Limited view

  • 323 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Double Room, 1 Queen Bed, Garden Area

Junior Double Room, 1 Queen Bed, Garden Area | View from room

Junior Double Room, 1 Queen Bed, Garden Area

  • 376 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Small Cabanas Partial Ocean view

Small Cabanas Partial Ocean view | In-room safe, individually decorated, individually furnished

Small Cabanas Partial Ocean view

  • 377 sq ft
  • Partial ocean view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Master Suite Ocean view

Master Suite Ocean view | In-room safe, individually decorated, individually furnished

Master Suite Ocean view

  • 441 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Master Suite Oceanfront Beach Terrace

Master Suite Oceanfront Beach Terrace | In-room safe, individually decorated, individually furnished

Master Suite Oceanfront Beach Terrace

  • 667 sq ft
  • Beach view
  • Sleeps 3
  • 1 King Bed

View all photos for Master Suite Oceanfront big terrace

Master Suite Oceanfront big terrace | Beach/ocean view

Master Suite Oceanfront big terrace

  • 667 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed
Room
Alaya Tulum
Spa
Pet friendly
Free WiFi
Restaurant
9.6 out of 10, Exceptional, (369)
The price is $160
per night
$197 total
includes taxes & fees
Nov 29 - Nov 30
Alaya Tulum

About the neighborhood

Tulum

Located in Zona Hotelera, Delek Tulum is next to Tulum Beach and Ven a la Luz Sculpture. This 3.5-star hotel welcomes guests with 21 rooms and conveniences like an outdoor pool, free in-room WiFi, and free self parking.

What's nearby

  • Ven a la Luz Sculpture - 1 min walk
  • Tulum Beach - 1 min walk
  • SFER IK - 4 min drive
  • Tulum Mayan Ruins - 15 min drive
  • Playa Paraiso - 18 min drive

Getting around

  • Tulum Intl. Airport (TQO) - 58 min drive

Restaurants

  • ‪Rosa Negra Tulum - ‬4 min walk
  • ‪Checkpoint Ciao - ‬1 min walk
  • ‪Hartwood - ‬4 min walk
  • ‪Holy Deer Café by Deer Tulum - ‬2 min walk
  • ‪Arca - ‬5 min walk

About this property

Delek Tulum

Beachfront hotel with calming spa services
Delek Tulum features an outdoor pool, free WiFi in public areas, and spa services. There's free parking, and an airport shuttle (available 24 hours) for USD 185.60 per vehicle roundtrip. Front-desk staff can answer questions 24/7, and assist with concierge services, luggage storage, and securing valuables. Other amenities at this beach hotel include a terrace, a communal living room, and a water dispenser.
Guests can stay connected with free WiFi. Bathrooms offer hair dryers and bathrobes. Other standard amenities include MP3 docks and safes. Change of towels is available on request.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are couples treatment room(s) available. Services include deep-tissue massages and sports massages.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Free secured, uncovered self parking on site
  • Limited onsite parking

Food and drink

  • Daily continental breakfast available 7:30 AM to noon for a fee: USD 19 to 19 for adults and USD 16 to 16 for children
  • A bar/lounge
  • A beach bar
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Tatewari

Things to do

  • Beach yoga
  • Bicycle rentals
  • Free beach club
  • Outdoor pool
  • Scooter/moped rentals

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Picnic area
  • Pool loungers
  • Terrace

Spa

  • Couples treatment rooms
  • Deep-tissue massages
  • Prenatal massages
  • Sports massages

Accessibility

  • No elevator

More

  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • MP3 dock

Food and drink

  • Limited room service

More

  • Air conditioning
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 100

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Deposit is payable by bank and is due within 72 hours of booking the reservation.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 100 per pet, per stay, plus a deposit of USD 100 per stay
  • Dogs and cats only
  • 1 total pets
  • Pets may not be left unsupervised
  • Certain rooms only
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Resort fee: USD 25 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately USD 19 to 19 for adults, and USD 16 to 16 for children
  • Airport shuttle fee: USD 185.60 per vehicle (roundtrip, maximum occupancy 5)
  • Airport shuttle fee per child: USD 185.60 (roundtrip), (from 1 to 18 years old)
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 100 per pet, per stay
  • Late check-out fee: USD 100 (subject to availability)
  • Service fee: USD 19 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher and a smoke detector.

Additional information about polices, regulations, and more:

  • This property caters to women only.
  • Pool access available from 8:00 AM to 8:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Long-term renters welcome.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • Nearby construction work may cause some noise disturbance.
  • There are no elevators.
  • Noise-free rooms can't be guaranteed.

Property is also known as

Delek Tulum Hotel
Delek Hotel
Delek Tulum Hotel
Delek Tulum Tulum
Delek Tulum Hotel Tulum
Delek Tulum located at the party zone

Frequently asked questions

Is a free cancellation option available at Delek Tulum?

Delek Tulum provides free cancellation on certain room rates. For additional details, look at the cancellation policy on Orbitz.

How much does it cost to stay at Delek Tulum?

As of Nov 15, 2024, prices found for a 1-night stay for 2 adults at Delek Tulum on Nov 25, 2024 start from $216.81, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do around Delek Tulum?

This hotel is situated in Zona Hotelera, just steps from Tulum Beach and Ven a la Luz Sculpture. You'll also find Sian Ka'an Biosphere Reserve and Tulum National Park within a short drive.

Is parking available on site at Delek Tulum?

Yes, secured self parking is offered for free at the hotel.

Is there a spa at Delek Tulum?

Spa services at the hotel include beach massages, sports massages, and couples treatments.

Does Delek Tulum include a casino at the property?

No, Delek Tulum doesn't have a casino.

Is there an indoor pool at Delek Tulum?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 8:00 AM and 8:00 PM.

What amenities will couples enjoy at Delek Tulum?

This beachfront hotel offers plenty of amenities for couples including a beach bar, an outdoor pool, and a beachfront restaurant.

Are there hot tubs at Delek Tulum?

No, this hotel doesn't have a spa tub.

Does Delek Tulum feature a restaurant that includes a breakfast menu?

Yes, Delek Tulum serves continental breakfast for a surcharge each morning at Tatewari.

Will Delek Tulum allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Delek Tulum for a fee of USD 100 per pet, per stay. A deposit of USD 100 per stay is collected.

Does Delek Tulum have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Delek Tulum?

The closest major airport to Delek Tulum is Tulum Intl. Airport (TQO), which is 29 mi away (58 minutes by car).

Can I book a room with a balcony at Delek Tulum?

Yes, every guestroom at Delek Tulum comes with a deck with some featuring ocean or garden views.

Does Delek Tulum have a wedding venue on site?

If you plan to exchange vows during your trip, consider the wedding services available at Delek Tulum.

Reviews

9.2

Wonderful

Rating 10 - Excellent. 222 out of 292 reviews" "
Rating 8 - Good. 38 out of 292 reviews" "
Rating 6 - Okay. 19 out of 292 reviews" "
Rating 4 - Poor. 6 out of 292 reviews" "
Rating 2 - Terrible. 7 out of 292 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Sheila

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean, staffed, quiet.
Stayed 5 nights in Aug 2024

10/10 Excellent

Eudora, Vancouver

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2024

10/10 Excellent

Jesús Marykate

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place!
Stayed 3 nights in Jul 2024

10/10 Excellent

Angelique

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly, we could walk from our beach front room to taboo, the jungle gym, other nice restaurants. Hotel was peaceful and quiet at night.
Stayed 3 nights in Jun 2024

10/10 Excellent

Lindsay

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend staying here! Great location and accommodations. Staff was extremely friendly and helpful as well! Room was great and air conditioned. Front desk was extremely responsive when texted for requests. Excellent food too!
Stayed 3 nights in Jun 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2024

10/10 Excellent

Ernesto

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful, the staff and service is amazing and the restaurant is delicious.
Stayed 3 nights in Jun 2024

10/10 Excellent

Faviola

Stayed 4 nights in Jun 2024

8/10 Good

Pablo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

10/10 Excellent

Sara I

Traveled with partner
Liked: Amenities
We enjoyed our stay at Delek. The staff was very friendly and accommodating. They helped us book airport transportation and also helped when we wanted to rent a scooter. The beach was clean considering it is sea weed season. Yes, you can hear the music but this is from other establishments across the street. I brought earplugs and had no problem falling asleep. The room is nice. I would recommend this hotel.
Stayed 3 nights in May 2024

10/10 Excellent

Avinash

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property!! They have a new swimming pool facing the ocean with a bar. Great location, right at the party zone. Easy access to restaurants and parties. You will definitely hear the music at night though.
Stayed 4 nights in Apr 2024

10/10 Excellent

Catherine

Stayed 2 nights in Apr 2024

4/10 Poor

Elizabeth

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pictures and website make it seem like this is a quiet beach paradise when it is the opposite. The hotel is located in the middle of FOUR beach clubs/night clubs with music blasting from the early afternoon hours until 4:30, 5 AM. The hotel was transparent with us and did send us a message after we booked informing us about the noise and allowing us to cancel our reservation if we wanted. Being from New York, we are used to noise and even packed our own earplugs and noise canceller. But “noisy” in the email was really sugar-coating the truth because the truth is that our room actually SHOOK from the bass of these clubs until 4:30, 5 AM. Noisy we could deal with, a shaking bed we could not. If the hotel had disclosed just how bad it would be at the time of booking instead of making it seem not too terrible, we would have upgraded our room to be further away in a better location on the property, but by the time we realized it was too late after our first night of trying to sleep and the property had no other available rooms. And then just when we had gotten to bed at 5 AM, construction of some sort would start on the wall opposite our room at 8 AM. There are also vendors bothering you nonstop on the beach all day when you go there to try to relax. The rooms are very beautifully done and the staff does a great job cleaning them and keeping the beach clean of seaweed. I would just not book unless you plan to be out until 4 AM every night.
Stayed 6 nights in Apr 2024

6/10 Okay

Kartik

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2024

6/10 Okay

neil

Liked: Staff & service
Stayed 4 nights in Mar 2024

8/10 Good

Alanna

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
I think the property is lovely. The first room I had though was close to the road and the noise from the restaurants and clubs was awful. The downfall of this property is that is is right in the middle of the night life and you can hear the music until the late hours of the night. The staff were ok but not exceptional. They make their property available to the locals which at first I thought was lovely but then realized it lessoned the exclusivity of the property. It was jam packed not so much with locals but tourists who wanted to hang out at a nice property. The food was very high priced for what you got and the drinks were way too expensive. There was no breakfast included which I found a shame for the high cost of the rooms. If you wanted a good cup of coffee to had to pay for a latte. I had hoped for my of a zen experience similar to the nomad, but there wasn't much offered. I would have loved to see more local artists perform rather than a D.J
Stayed 8 nights in Mar 2024

4/10 Poor

Joan

Traveled with family
Liked: Staff & service
Nothing was available to eat till after 8 AM. There was no coffee machine in the room. There was no bar fridge to keep anything cold. There was one small area to eat. There was a very small pool, but the bar was seldom open the floors in the room and the bathroom were extremely slippery when wet, and with the high humidity, they seem damp most of the time. Just a couple of things about Tulum. It’s extremely windy. It feels like there’s a constant windstorm day and night. The beach is beautiful but the wind is relentless. We had booked it for a month and we’re so unhappy , we tried to move out however there’s no refunds so we ended up walking away from over $10,000 and ended up giving it to my brother to visit. The staff was most accommodating and very friendly and helped out as much as they possibly could but they just didn’t have , what it takes to make this into a three star
Stayed 28 nights in Feb 2024

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay right in the center of the action on Tulum beach. Perfect intersection of serene and hip. Gorgeous beach club with great cocktails and snacks
Stayed 1 night in Feb 2024

10/10 Excellent

Tuoyo

Stayed 2 nights in Feb 2024

6/10 Okay

Taylor

Stayed 5 nights in Feb 2024

6/10 Okay

Alfredo Justin

Liked: Staff & service
Beautiful and clean property! Kind staff
Stayed 5 nights in Feb 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Dowoo

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location with a nice beach area. Nice rooms and restaurant/bar with tasty food and drink options. Service and communications from the staff were great, I would recommend this property.
Stayed 3 nights in Dec 2023

10/10 Excellent

Marcin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2023

10/10 Excellent

Ewelina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Boutique hotel right on the beach. Worth upgrading to a room with little balcony. Super friendly and helpful staff. There are various private trips which hotel can organise for you. If you into spirituality, there is cacao ceremony, sound bath and others worth having. Righ in the middle of the strip, close to all the best restaurants.
Stayed 7 nights in Nov 2023