University Plaza Hotel and Convention Center Springfield

3.5 star property
Hotel with a 24-hour fitness center, a short walk to Missouri State University
VIP Access

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Photo gallery for University Plaza Hotel and Convention Center Springfield

Exterior
Lobby sitting area
Lobby
Aerial view
Daily buffet breakfast (USD 15.00 per person)

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking available
  • 24/7 front desk
  • Breakfast available

Explore the area

Map
333 S John Q Hammons Pkwy, Springfield, MO, 65806
  • Missouri State University
    ‪5 min walk‬
  • Springfield Expo Center
    ‪6 min walk‬
  • Hammons Field
    ‪7 min walk‬
  • Springfield, MO (SGF-Springfield-Branson National)
    ‪13 min drive‬
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Room options

Executive Suite, 1 King Bed with Sofa bed

  • City view
  • 495 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Pure Wellness, 1 King Bed

  • City view
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible

  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Poolside (Expedia)

  • Sleeps 2
  • 1 King Bed

Pure Wellness, 2 Queen Beds

  • City view
  • Sleeps 5
  • 2 Queen Beds

Standard Room, 2 Queen Beds

  • City view
  • 355.2 sq ft
  • Sleeps 5
  • 2 Queen Beds

Standard Room, 1 King Bed

  • City view
  • 355 sq ft
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed with Sofa Sleeper

  • City view
  • 495 sq ft
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Springfield

Located in Walnut Street, University Plaza Hotel and Convention Center Springfield is adjacent to Hammons Tower and within a 5-minute walk of Missouri State University. This 3.5-star hotel has 267 guestrooms and offers conveniences like a restaurant, an outdoor pool, and an indoor pool.

What's nearby

  • Missouri State University - 5 min walk - 0.3 miles
  • Springfield Expo Center - 6 min walk - 0.4 miles
  • Hammons Field - 7 min walk - 0.4 miles
  • Bass Pro Shops Outdoor World - 5 min drive - 2.7 miles
  • Wonders of Wildlife Museum & Aquarium - 6 min drive - 2.7 miles

Getting around

  • Springfield-Branson National Airport (SGF) - 13 min drive

Restaurants

  • ‪McDonald's - ‬10 min walk
  • ‪Taco Bell - ‬11 min walk
  • ‪Mix Ultralounge - ‬9 min walk
  • ‪The Flea - ‬11 min walk
  • ‪Andy's Frozen Custard - ‬11 min walk

About this property

University Plaza Hotel and Convention Center Springfield

Hotel with a 24-hour fitness center, a short walk to Missouri State University
University Plaza Hotel and Convention Center Springfield features an indoor pool, an outdoor pool, and a 24-hour gym. Self parking is offered for USD 10 per day. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include a conference center, a 24-hour business center, and a computer station.
37-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Coffee makers, safes, and phones are also available. Housekeeping is available on request.
An indoor pool and an outdoor pool are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, Portuguese, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Secured, uncovered self parking on site (USD 10 per day)
  • RV/bus/truck parking (surcharge) on site

Food and drink

  • Weekend buffet breakfast available 6:30 AM to 10:00 AM for a fee: USD 15 for adults and USD 7.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Q Street Perk
  • Terrace Grille

Things to do

  • 24-hour gym
  • Indoor pool
  • Outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • 15 meeting rooms
  • 24-hour business center
  • Computer station
  • Conference center (39,000 square feet of space)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 9 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 25.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 100 per accommodation, per stay (maximum USD 100.00 per stay), plus a one-time cleaning fee of USD 100.00
  • Dogs and cats only
  • 2 total pets
  • Pets may not be left unsupervised
  • Certain rooms only
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Children 18 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 75.00 per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 15.00 for adults and USD 7.50 for children
  • Uncovered self parking fee: USD 10 per day (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay (maximum USD 100.00 per stay) plus USD 100.00 one-time cleaning fee
  • Service animals are exempt from fees
  • Late check-out fee: USD 25.00 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
  • Check-in: 4:00 PM—-anytime
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? For a fee, this property offers self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.

Property is also known as

University Plaza Hotel Springfield
University Plaza Springfield
University Plaza Hotel
University Plaza
University Plaza Hotel and Convention Center Springfield Hotel

Frequently asked questions

Are free cancellation options available at University Plaza Hotel and Convention Center Springfield?

University Plaza Hotel and Convention Center Springfield offers free cancellation on select room rates. For more details, look at the cancellation policy on our site.

How much does it cost to stay at University Plaza Hotel and Convention Center Springfield?

As of Apr 3, 2025, prices found for a 1-night stay for 2 adults at University Plaza Hotel and Convention Center Springfield on Apr 16, 2025 start from $89.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near University Plaza Hotel and Convention Center Springfield?

This hotel is situated in Walnut Street within a 10-minute walk of Springfield Cardinals, JQH Arena, and Hammons Field. You'll also find Bass Pro Shops Outdoor World and Wonders of Wildlife Museum & Aquarium within a short drive.

Will I be able to park at University Plaza Hotel and Convention Center Springfield?

Yes, secured parking is offered for USD 10 per day with in/out privileges.

Does University Plaza Hotel and Convention Center Springfield feature a casino at the property?

No, University Plaza Hotel and Convention Center Springfield doesn't have a casino.

Will I find an indoor pool at University Plaza Hotel and Convention Center Springfield?

Yes, this hotel has an indoor pool along with an outdoor pool.

What amenities will couples enjoy at University Plaza Hotel and Convention Center Springfield?

There are many amenities for couples at this hotel, including Champagne service as well as an outdoor pool and a bar.

Does University Plaza Hotel and Convention Center Springfield have a hot tub?

No, there isn't a spa tub at this hotel.

Does University Plaza Hotel and Convention Center Springfield have a restaurant that serves breakfast?

Yes, University Plaza Hotel and Convention Center Springfield serves buffet breakfast for a surcharge on weekend mornings at Terrace Grille.

Will University Plaza Hotel and Convention Center Springfield allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at University Plaza Hotel and Convention Center Springfield for a fee of USD 100 per accommodation, per stay.

Does University Plaza Hotel and Convention Center Springfield have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

What is the closest airport to University Plaza Hotel and Convention Center Springfield?

The closest major airport to University Plaza Hotel and Convention Center Springfield is Springfield-Branson National Airport (SGF), which is 8 mi away (13 minutes by car).

Are there rooms with balconies at University Plaza Hotel and Convention Center Springfield?

No, you won't find guestrooms with balconies at University Plaza Hotel and Convention Center Springfield.

Does University Plaza Hotel and Convention Center Springfield have a wedding venue?

Take advantage of the wedding venue at University Plaza Hotel and Convention Center Springfield if you plan to say "I do" during your trip.

University Plaza Hotel and Convention Center Springfield Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 396 out of 1004 reviews
Rating 8 - Good. 257 out of 1004 reviews
Rating 6 - Okay. 183 out of 1004 reviews
Rating 4 - Poor. 90 out of 1004 reviews
Rating 2 - Terrible. 78 out of 1004 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Laurette

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Brandy

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Samuel, Naples

Stayed 3 nights in Dec 2024

10/10 Excellent

Jarrod

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleased
Stayed 1 night in Dec 2024

6/10 Okay

Christine

Traveled with family
Liked: Cleanliness, staff & service
We’ve stayed here at this property 3 times. The rooms are decent. It is very quiet, the lobby is gorgeous , has a coffee shop inside that is good, and the staff member was AMAZING. However, the rooms are outdated, the mattresses aren’t really comfortable, and the tub in our room was moving while in the shower a little bit. For the price, we expected a little better accommodations. I think next time we’re going to find someplace else in Springfield. Disappointing.
Stayed 2 nights in Dec 2024

10/10 Excellent

Diana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Todd

Stayed 1 night in Dec 2024

2/10 Terrible

daniel, redmond

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I arrived to a dishevled sofa with cushions on the ground. There was trash shoved into the sofa cracks, behind the bed, and inside of the nightstands. The dropped ceiling in the shower had broken and missing tiles making you wonder if there are cameras hidden. The curtains were shredded and there were loud "bangs" from doors opening and closing all night. This is a run down place mascarading as upscale. Spend half on another place and be 100x happier and well rested. Trust me...
Stayed 1 night in Dec 2024

10/10 Excellent

Lani

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

christopher, nixa

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Dec 2024

10/10 Excellent

Cutberto

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

2/10 Terrible

Matthew

Traveled with family
Liked: Amenities
Disliked: Staff & service
So this was my first time staying here but had frequented the hotel many times for conventions and gatherings. I liked the lobby and atrium but the service was terrible. Was checked in by a tween boy who didnt want to be there with no interest in my stay or well being he pretty much tossed my keys and bolted. We stayed two nights and needed towels and was told there was none and they might bring us some later but that didnt happen. I asked the cleaning lady who had a full stack of towels stuffed in between her and the cart and she nor her helper spoke any english. I always make an effort to explain this when I check out but was givin the same hospitality as when I checked in. I asked if there was anything they could do to help smooth over the stay and she looked around and found drink vouchers that was for Expedia bookings....WHICH I WAS and when your leaving.... lol so that just added salt to the wound. Anyways its a nice place just don't expect extra towels or friendliness.
Stayed 2 nights in Dec 2024

8/10 Good

Michael S

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lobby was nice and the room was clean. It was good for a place to sleep with not a lot of extra amenities.
Stayed 1 night in Sep 2024

6/10 Okay

Justice

Business traveler
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
No hot water in shower or sink. I had this problem 3 other times I stayed. For some reason I just keep coming back and blaming it on the room. I’ve stayed here many times for work and it seems to get worse every time. Place has great potential but really needs an update. Everything is old and outdated. You’ll never have hot water to shower. I’ve stayed 30 times but this last time will be my last. Worse and worse and worse each time I go. Time before this I had a random guy come into my room with a key, notified desk and it wasn’t a worker just a random guy they gave a key too. And once again then no hot water. Place was great 20 years ago. But not anymore. Stay at a motel 6 if you want an upgrade and that’s saying alot.
Stayed 1 night in Dec 2024

6/10 Okay

Evan

Stayed 1 night in Nov 2024

4/10 Poor

Nazar

Traveled with group, Traveled with partner
Disliked: Staff & service, property conditions & facilities
Dirty rooms, cockroaches, dirty linen on beds
Stayed 3 nights in Dec 2024

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Kristi

Stayed 2 nights in Dec 2024

6/10 Okay

Bryan

Business traveler
Liked: Room comfort
Satisfactory in Springfield
University Plaza is a tired hotel in downtown Springfield. It is in heavy need of a remodel, but the rooms are large and comfortable. It has a convenient location with easy walk to multiple restaurants.
Stayed 3 nights in Dec 2024

10/10 Excellent

Melinda

Stayed 1 night in Nov 2024

10/10 Excellent

gregory, astoria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place and nice staff
Stayed 7 nights in Dec 2024

2/10 Terrible

John

Traveled with group
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Extremely disappointed
Called repeatedly no one answered and no one called back. I still don’t know what my bill is and at the end they say another $10 for parking. Never heard or saw that.
Stayed 1 night in Dec 2024

4/10 Poor

Judy

Disliked: Property conditions & facilities
This hotel needs to take a break and upgrade every room. Old, old , old! ceiling in my bath was falling out. The tub in my daughter's room was stained and looked dirty. The carpet was wrinkled up in my room. Two lamps were missing in my room. This hotel is about 25 years old. Fix it.
Stayed 1 night in Dec 2024

6/10 Okay

JESSICA

Traveled with family
Liked: Cleanliness, amenities
Large lobby area with a bar and lots of tables and chairs to lounge in and socialize. Rooms could use a good updating. Coffee was in bathroom which was a very strange place. No fridge or microwave in room. Floor to ceiling window was nice. Would be nice to have a way of cracking open for fresh air. Front desk check in guy and gal were very friendly. Coffee shop gal in the morning acted annoyed and not super friendly. Location was a few blocks from lots of restaurants and bars which in summer when warmer and longer daylight would be a nice stroll but we drove and parked in parking garage
Stayed 1 night in Dec 2024

4/10 Poor

Adesha

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The hotel room was very outdated, wallpaper was peeling, the exhaust in the restroom was poor. For the price we paid it should have included a refrigerator and microwave. The lobby bathroom was nice.
Stayed 2 nights in Dec 2024