InterContinental Kansas City at The Plaza, an IHG Hotel

4.0 star property
Hotel with a 24-hour fitness center, a quick walk to Fountain of Neptune

Choose dates to view prices

your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for InterContinental Kansas City at The Plaza, an IHG Hotel

Exterior
Outdoor pool, sun loungers
Exterior
Premium bedding, down comforters, in-room safe, desk
Daily full breakfast for a fee

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pool
    Pool
  • Housekeeping
    Housekeeping
  • Bar
    Bar
  • Laundry
    Laundry
  • Room service
    Room service
  • Pet friendly
    Pet friendly

Explore the area

Map
401 Ward Pkwy, Kansas City, MO, 64112
  • University of Missouri-Kansas City
    10 min walk
  • Kemper Museum of Contemporary Art
    16 min walk
  • Kansas City Art Institute
    16 min walk
  • Kansas City, MO (MKC-Charles B. Wheeler Downtown)
    16 min drive

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Room options

Junior Suite, 1 King Bed, Balcony

  • 552 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Premium Room

  • 325 sq ft
  • Sleeps 2
  • 1 Twin Bed

Suite, 1 Bedroom, Balcony

  • 760 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom (Concierge, 2 Balconies)

  • 760 sq ft
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed, Balcony, View (Plaza View)

  • 325 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Premium Room, Multiple Beds, Balcony, View (Plaza View)

  • 325 sq ft
  • City view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 King Bed, Balcony, View (Plaza View)

  • 760 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Business Lounge Access, View (Plaza View)

  • 455 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Classic Room, 1 King Bed, Balcony

  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

Classic Room, 1 King Bed, View (Concierge, Plaza View)

  • 325 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed, Accessible, Balcony (Plaza View)

  • 455 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Classic Room, 1 King Bed, Balcony, View (Plaza View)

  • 325 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Balcony, View (Plaza View)

  • 760 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Balcony, View (Plaza View)

  • 942 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed, Accessible, Balcony (Roll-In Shower)

  • 455 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Classic Room, 1 King Bed, Accessible (Wheelchair)

  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed with Sofa bed, Balcony, View (Plaza View)

  • 455 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Premium Room, 2 Queen Beds, Balcony, View (Plaza View)

  • 455 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Classic Room, 1 King Bed, Balcony (Concierge)

  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

Classic Room, 2 Double Beds, Balcony, View (Plaza View)

  • 325 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Classic Room

  • 325 sq ft
  • Sleeps 2
  • 1 Twin Bed

About the neighborhood

Kansas City

Located in Sunset Hill, InterContinental Kansas City at The Plaza, an IHG Hotel is within a 10-minute walk of popular sights such as Fountain of Neptune and JC Nichols Memorial Fountain. This 4-star hotel has 371 guestrooms and offers conveniences like a restaurant, an outdoor pool, and a 24-hour gym.

What's nearby

  • University of Missouri-Kansas City - 10 min walk
  • Kemper Museum of Contemporary Art - 16 min walk
  • Nelson-Atkins Museum of Art - 17 min walk
  • University of Kansas Medical Center - 3 min drive
  • T-Mobile Center - 8 min drive

Getting around

  • City Market Tram Stop - 9 min drive
  • Kansas City Union Station - 14 min drive
  • Kansas City International Airport (MCI) - 31 min drive

Restaurants

  • ‪Made In Kansas City Marketplace - ‬5 min walk
  • ‪Jack Stack Barbecue - ‬5 min walk
  • ‪The Cheesecake Factory - ‬6 min walk
  • ‪The Mixx - ‬6 min walk
  • ‪Panera Bread - ‬5 min walk

About this property

InterContinental Kansas City at The Plaza, an IHG Hotel

Hotel with a 24-hour fitness center, a quick walk to Fountain of Neptune
InterContinental Kansas City at The Plaza, an IHG Hotel features an outdoor pool, a children's pool, and a 24-hour gym. Valet parking is offered for USD 32 per night. The front desk is staffed 24/7 to help with securing valuables, dry cleaning/laundry, and concierge services. Additional amenities include a sauna, free WiFi in public areas, and conference space.
Guests can expect free WiFi and 55-inch TVs with cable channels. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and free toiletries. Balconies, refrigerators, and coffee makers are also available.
An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 26 per night)
  • Covered valet parking on site (USD 32 per night)
  • Onsite parking includes off-street options

Food and drink

  • Weekend full breakfast available 6:30 AM to 11:30 AM for a fee: USD 10 to 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • American Slang
  • Oak Room

Things to do

  • 24-hour gym
  • Children's pool
  • Outdoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Children's pool
  • Free crib
  • In-room refrigerator
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 18 meeting rooms
  • 24-hour business center
  • 29,000 square feet of conference space
  • Computer station

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 11 floors
  • 2 buildings
  • Ballroom
  • Banquet hall
  • Built in 1972
  • Fireplace in lobby
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch HDTV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75 per night
  • Pet weight must not exceed 25 lbs per pet
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 30.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Resort fee: USD 8.82 per accommodation, per night
The resort fee includes:
  • Business center/computer access
  • Concierge service
  • Fitness center access
  • Health club access
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Phone calls
  • Pool access

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately USD 10 to 20 per person
  • Self parking fee: USD 26 per night
  • Covered valet parking fee: USD 32 per night
  • Pet fee: USD 75 per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 30.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4 PM—-anytime
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector and a smoke detector.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • The seasonal pool is open from June to September.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Fairmont Hotel Kansas City
InterContinental Hotel Plaza
InterContinental Plaza
Plaza InterContinental
InterContinental Kansas City Plaza Hotel
InterContinental Kansas City Plaza
Intercontinental Kansas City At The Plaza Hotel Kansas City
Kansas City Intercontinental

Frequently asked questions

Is a free cancellation option available at InterContinental Kansas City at The Plaza, an IHG Hotel?

InterContinental Kansas City at The Plaza, an IHG Hotel offers free cancellation on select room rates. If you'd like to learn more, review the cancellation policy on our site.

How much does it cost to stay at InterContinental Kansas City at The Plaza, an IHG Hotel?

As of Oct 30, 2024, prices found for a 1-night stay for 2 adults at InterContinental Kansas City at The Plaza, an IHG Hotel on Nov 10, 2024 start from $207.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to InterContinental Kansas City at The Plaza, an IHG Hotel?

This hotel is situated in Sunset Hill, just steps from Country Club Plaza, and within a 10-minute walk of Fountain of Neptune and JC Nichols Memorial Fountain. You'll also find T-Mobile Center and Nelson-Atkins Museum of Art within a short drive.

Is there parking available at InterContinental Kansas City at The Plaza, an IHG Hotel?

Yes, covered valet parking is offered for USD 32 per night.

Does InterContinental Kansas City at The Plaza, an IHG Hotel have a casino?

No, InterContinental Kansas City at The Plaza, an IHG Hotel doesn't have a casino.

Is there an indoor pool at InterContinental Kansas City at The Plaza, an IHG Hotel?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. The seasonal pool is normally open from June until September.

Is InterContinental Kansas City at The Plaza, an IHG Hotel good for couples?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a poolside bar, and a garden-view restaurant.

Are there hot tubs at InterContinental Kansas City at The Plaza, an IHG Hotel?

No, but guests can enjoy a steam room at this hotel.

Does InterContinental Kansas City at The Plaza, an IHG Hotel have a restaurant that serves breakfast?

Yes, InterContinental Kansas City at The Plaza, an IHG Hotel serves a full breakfast for a surcharge on weekend mornings at American Slang.

Does InterContinental Kansas City at The Plaza, an IHG Hotel allow pets to stay for free?

Although they can't stay for free, pets are welcome at InterContinental Kansas City at The Plaza, an IHG Hotel for a fee of USD 75 per night.

Does InterContinental Kansas City at The Plaza, an IHG Hotel have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from InterContinental Kansas City at The Plaza, an IHG Hotel?

The closest major airport to InterContinental Kansas City at The Plaza, an IHG Hotel is Kansas City International Airport (MCI), which is 24 mi away (31 minutes by car).

Are there rooms with balconies at InterContinental Kansas City at The Plaza, an IHG Hotel?

Yes, every guestroom at InterContinental Kansas City at The Plaza, an IHG Hotel comes with a balcony with some featuring city views.

Does InterContinental Kansas City at The Plaza, an IHG Hotel offer wedding services?

There are wedding services available at InterContinental Kansas City at The Plaza, an IHG Hotel if that's in your vacation plans.

Reviews

8.2

Very Good

Rating 10 - Excellent. 513 out of 1008 reviews" "
Rating 8 - Good. 212 out of 1008 reviews" "
Rating 6 - Okay. 125 out of 1008 reviews" "
Rating 4 - Poor. 90 out of 1008 reviews" "
Rating 2 - Terrible. 68 out of 1008 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

MIchelle, Mishawaka

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location
Stayed 4 nights in Jul 2024

6/10 Okay

jennifer

Traveled with family
The room wasn’t as clean as I was expecting. There was hair in the bathtub and some trash still in the room. It took 2.5 hours to get linens for the pullout couch. Just not what I would expect for the price of the room. The location was very convenient but I would not stay again.
Stayed 2 nights in Jun 2024

4/10 Poor

richard

Disliked: Staff & service
We had very much trouble entering and leaving the parking garage and I had to ask for charges to be removed and we were charged for 3 days and our stay was only 2 days. One of the faucets had a leaky seal and water was all over the vanity. The front desk support was a little slow and inconvenient. And as of the this morning, I have a double charge pending on my credit card. "paid through Expedia" and cannot get through to anyone at the front desk of the hotel to resolve the issue. Luxury hotel, I would think means top quality customer service?
Stayed 2 nights in Jul 2024

4/10 Poor

Brandon

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I found decent rates on expedia but there was no mention of hidden fees. I was charged and paid around 620 for 2 nights at a sub par hotel. When i went to check out i noticed around 400 more additional fees. In the end I paid over 1,000 for a well below average hotel.
Stayed 2 nights in Jul 2024

4/10 Poor

Kimberlee

Disliked: Staff & service
Booked hotel for one night stay for my birthday. Specifically picked this hotel for the balcony and the amenities listed on this site. No chairs or table on balcony. No bathrobes or slippers. Made 2 calls asking for chairs and table for balcony and was told they would bring them and never showed up. Also prepaid for valet parking at $39 and when arriving to hotel, it was only $32. Also, resort fee is listed as $8 and change due at resort and it $10 and change. Hotel said there was nothing they could do about the parking charge. It would have to be handled with hotels.com. Then noticed they have charged me for parking again. Calling the hotel tomorrow. I paid $300+ for this and used my $74 hotels.com credit for this mediocre hotel expedience.
Stayed 1 night in Jul 2024

6/10 Okay

Kim

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This property is old and needs to be updated.
Stayed 2 nights in Jul 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice
Nice place. Good location. It’s got some age but overall nice. Will stay again for sure
Stayed 2 nights in Jul 2024

6/10 Okay

Leslie

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Though this property was nice, we encountered a couple issues during our stay that would likely keep us from choosing them again. Upon arrival there was a waiting room full of people waiting for their rooms (this was at 9pm), that had been waiting since 4pm. When we checked in we were simply informed "I'm out of the room you booked, all I have are kings." We had booked a double queen room, as it was my coworker and I on a business retreat- we preferred not to share a bed. Since there was no other option, we made it work. The room was clean and nice with a beautiful view of the plaza. The next day though we tried calling down to figure out where the fitness center was and couldn't get anyone to answer; in fact, any time we tried the phones no one answered any line we tried all weekend long. We utilized the Parisi Coffee shop for breakfast and it was delicious, and then Bar for to go food for dinner. The lobby downstairs was perfect to sit and relax in when we needed a break from working. We were offered a $50 credit for the inconvenience of not having our room, but this was not reflected at check out and will have to be refunded, but it was taken care of eventually. Overall, if it was the only option, we would stay here again, but it won't be our first choice. The headache and hassle just wasn't worth it and there was very little offered for the inconvenience. A major shout out to Alex in valet though. He was absolutely terrific; so kind, helpful & professional!
Stayed 2 nights in Jul 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

4/10 Poor

Jenna

Liked: Staff & service
Disliked: Cleanliness
We heard great things about this property from friends but were disappointed in the cleanliness l. We had dry vomit on the floor and on both bedspreads. They were very behind on having rooms ready as well and we almost had to cancel our stay. One of the elevators didn’t work either so it took a very long time to get one that wasn’t full and we were on the 9th floor. I don’t know how anyone below us would be able to get an elevator as we had to stop in every floor and say we were full. We will not be back.
Stayed 1 night in Jul 2024

8/10 Good

Kimberly

Traveled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
Hotel is older could use some repairs. Staff is very nice and location to shopping and restaurants is very convenient.
Stayed 2 nights in Jul 2024

10/10 Excellent

Annabelle, Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Sam

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Joseph

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 1 night in Jul 2024

10/10 Excellent

Michael

Stayed 1 night in Jul 2024

2/10 Terrible

KJ

Stayed 1 night in Jul 2024

6/10 Okay

Angie, Blair

Traveled with family
Liked: Cleanliness, staff & service
Room could have used an update. Balcony railing was rusty. Bathroom soap dispenser was riped off the wall and sitting on counter with drywall screws still attached. Trim pieces in hallway on our floor ( 4th) was ripped off corners.
Stayed 2 nights in Jul 2024

10/10 Excellent

Joi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Miâ??Ajah

Stayed 1 night in Jul 2024

6/10 Okay

Rafael

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
Location of hotel was wonderful facilities were nice housekeeping was below average
Stayed 3 nights in Jul 2024

10/10 Excellent

William

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel. We have stayed there many times. Concierge service was great. Hotel was great to give us a late check out. Greatly appreciated!
Stayed 1 night in Jul 2024

8/10 Good

Dawn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Mary Jo

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and property. Always a joy to stay here and see Don at the Concierge lounge
Stayed 2 nights in Jul 2024

4/10 Poor

Jesse

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Upon check in i asked for a champagne stand & to glasses as this was very special night. Well they were never delivered nor was i contacted as to the unavailableity. The food at the concierge lounge, jalapeño toated ravioli were hard & unediable & warm at best. The following morning the "hot" was no where to even being warm. The pool area had no clean towels available. I was so unimpressed by my stay here!
Stayed 1 night in Jul 2024

10/10 Excellent

Kurt, Columbus

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing staff
Stayed 2 nights in Jul 2024