InterContinental Kansas City at The Plaza by IHG

4.0 star property
Hotel with a 24-hour fitness center, a quick walk to Fountain of Neptune

Choose dates to view prices

Photo gallery for InterContinental Kansas City at The Plaza by IHG

Exterior
Outdoor pool, sun loungers
Exterior
Premium bedding, down comforters, in-room safe, desk
Daily full breakfast for a fee

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • Pet friendly

Explore the area

Map
401 Ward Pkwy, Kansas City, MO, 64112
  • Kemper Museum of Contemporary Art
    ‪16 min walk‬
  • Nelson-Atkins Museum of Art
    ‪18 min walk‬
  • T-Mobile Center
    ‪8 min drive‬

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Room options

Junior Suite, 1 King Bed, Balcony

  • 552 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Premium Room

  • 325 sq ft
  • Sleeps 2
  • 1 Twin Bed

Suite, 1 Bedroom, Balcony

  • 760 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom (Concierge, 2 Balconies)

  • 760 sq ft
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed, Balcony, View (Plaza View)

  • 325 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Premium Room, Multiple Beds, Balcony, View (Plaza View)

  • 325 sq ft
  • City view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 King Bed, Balcony, View (Plaza View)

  • 760 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Business Lounge Access, View (Plaza View)

  • 455 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Classic Room, 1 King Bed, Balcony

  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

Classic Room, 1 King Bed, View (Concierge, Plaza View)

  • 325 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed, Accessible, Balcony (Plaza View)

  • 455 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Classic Room, 1 King Bed, Balcony, View (Plaza View)

  • 325 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Balcony, View (Plaza View)

  • 760 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Balcony, View (Plaza View)

  • 942 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed, Accessible, Balcony (Roll-In Shower)

  • 455 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Classic Room, 1 King Bed, Accessible (Wheelchair)

  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed with Sofa bed, Balcony, View (Plaza View)

  • 455 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Premium Room, 2 Queen Beds, Balcony, View (Plaza View)

  • 455 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Classic Room, 1 King Bed, Balcony (Concierge)

  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

Classic Room, 2 Double Beds, Balcony, View (Plaza View)

  • 325 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Classic Room

  • 325 sq ft
  • Sleeps 2
  • 1 Twin Bed

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About the neighborhood

Kansas City

Located in Sunset Hill, InterContinental Kansas City at The Plaza by IHG is within a 10-minute walk of popular sights such as Fountain of Neptune and JC Nichols Memorial Fountain. This 4-star hotel has 371 guestrooms and offers conveniences like a restaurant, an outdoor pool, and a 24-hour gym.

Getting around

  • Kauffman Center Tram Stop - 8 min drive
  • Kansas City Union Station - 15 min drive
  • Kansas City International Airport (MCI) - 31 min drive

Restaurants

  • ‪Made In Kansas City Marketplace - ‬5 min walk
  • ‪Jack Stack Barbecue - ‬5 min walk
  • ‪The Cheesecake Factory - ‬6 min walk
  • ‪McCormick & Schmick's Seafood & Steaks - ‬6 min walk
  • ‪Panera Bread - ‬5 min walk

About this property

InterContinental Kansas City at The Plaza by IHG

Hotel with a 24-hour fitness center, a quick walk to Fountain of Neptune
InterContinental Kansas City at The Plaza by IHG features an outdoor pool, a children's pool, and a 24-hour gym. Valet parking is offered for USD 32 per night. The front desk is staffed 24/7 to help with securing valuables, concierge services, and luggage storage. Additional amenities include a sauna, free WiFi in public areas, and conference space.
Guests can expect free WiFi and 55-inch TVs with cable channels. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and free toiletries. Balconies, refrigerators, and coffee makers are also available.
An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 26 per night)
  • Covered valet parking on site (USD 32 per night)
  • Onsite parking includes off-street options

Food and drink

  • Weekend full breakfast available 6:30 AM to 11:30 AM for a fee: USD 10 to 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • American Slang
  • Oak Room

Things to do

  • 24-hour gym
  • Children's pool
  • Outdoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Children's pool
  • In-room crib
  • In-room refrigerator
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 18 meeting rooms
  • 24-hour business center
  • 29,000 square feet of conference space
  • Computer station

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 11 floors
  • 2 buildings
  • Ballroom
  • Banquet hall
  • Built in 1972
  • Fireplace in lobby
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch HDTV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75 per night
  • Pet weight must not exceed 25 lbs per pet
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 30.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Resort fee: USD 11.85 per accommodation, per night
The resort fee includes:
  • Business center/computer access
  • Concierge service
  • Fitness center access
  • Health club access
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Phone calls
  • Pool access

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately USD 10 to 20 per person
  • Self parking fee: USD 26 per night
  • Covered valet parking fee: USD 32 per night
  • Pet fee: USD 75 per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 30.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4 PM—-anytime
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector and a smoke detector.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • The seasonal pool is open from June to September.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Fairmont Hotel Kansas City
InterContinental Hotel Plaza
InterContinental Plaza
Plaza InterContinental
InterContinental Kansas City Plaza Hotel
InterContinental Kansas City Plaza
Intercontinental Kansas City At The Plaza Hotel Kansas City
Kansas City Intercontinental

Frequently asked questions

Is a free cancellation option available at InterContinental Kansas City at The Plaza by IHG?

InterContinental Kansas City at The Plaza by IHG offers free cancellation on select room rates. If you'd like to learn more, review the cancellation policy on our site.

How much does it cost to stay at InterContinental Kansas City at The Plaza by IHG?

As of Mar 27, 2025, prices found for a 1-night stay for 2 adults at InterContinental Kansas City at The Plaza by IHG on Apr 20, 2025 start from $123.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to InterContinental Kansas City at The Plaza by IHG?

This hotel is situated in Sunset Hill, just steps from Country Club Plaza, and within a 10-minute walk of Fountain of Neptune and Jacob L. Loose Memorial Park. You'll also find Crown Center and LEGOLAND® Discovery Center within a short drive.

Will I be able to park at InterContinental Kansas City at The Plaza by IHG?

Yes, covered valet parking is offered for USD 32 per night.

Does InterContinental Kansas City at The Plaza by IHG have a casino?

No, InterContinental Kansas City at The Plaza by IHG doesn't have a casino.

Is there an indoor pool at InterContinental Kansas City at The Plaza by IHG?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. The seasonal pool is normally open from June until September.

What will couples enjoy most about a stay at InterContinental Kansas City at The Plaza by IHG?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a poolside bar, and a garden-view restaurant.

Does InterContinental Kansas City at The Plaza by IHG have a hot tub?

No, but guests can enjoy a steam room at this hotel.

Does InterContinental Kansas City at The Plaza by IHG have a restaurant that serves breakfast?

Yes, InterContinental Kansas City at The Plaza by IHG serves a full breakfast for a surcharge on weekend mornings at American Slang.

Does InterContinental Kansas City at The Plaza by IHG allow pets to stay for free?

Although they can't stay for free, pets are welcome at InterContinental Kansas City at The Plaza by IHG for a fee of USD 75 per night.

Does InterContinental Kansas City at The Plaza by IHG have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from InterContinental Kansas City at The Plaza by IHG?

The closest major airport to InterContinental Kansas City at The Plaza by IHG is Kansas City International Airport (MCI), which is 23.7 mi away (31 minutes by car).

Are there rooms with balconies that I can book at InterContinental Kansas City at The Plaza by IHG?

Yes, every guestroom at InterContinental Kansas City at The Plaza by IHG comes with a balcony with some featuring city views.

Does InterContinental Kansas City at The Plaza by IHG offer wedding services?

There are wedding services available at InterContinental Kansas City at The Plaza by IHG if that's in your vacation plans.

InterContinental Kansas City at The Plaza by IHG Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 535 out of 1045 reviews
Rating 8 - Good. 222 out of 1045 reviews
Rating 6 - Okay. 130 out of 1045 reviews
Rating 4 - Poor. 91 out of 1045 reviews
Rating 2 - Terrible. 67 out of 1045 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Julie, Sherman

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable bed, clean and close to shopping.
Stayed 1 night in Dec 2024

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Michaela

Stayed 2 nights in Dec 2024

10/10 Excellent

Karen

Stayed 1 night in Dec 2024

10/10 Excellent

Dustin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Rita

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great plaza views! Lovely sitting area. Hospitality is excellent
Stayed 1 night in Dec 2024

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities
Nice accommodations.
Stayed 2 nights in Dec 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

4/10 Poor

Catherine

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Our room was not ready until after 8 PM. I’m pretty reasonable and was able to let that go. However, a couple days later I saw an errant credit card charge for $36.07. We paid about $320 for hotel plus parking and shouldn’t have any additional charges. I have inquired with the hotel chain three times and they have not been able to resolve my problem/refund the charge- OR even tell me what the charge is for- even after I provided them with a photo of the charge.

2/10 Terrible

Kaelen, Gardner

Stayed 1 night in Nov 2024

2/10 Terrible

Tammy

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
It was horrible! We were unable to check-in until 8:30 pm because the rooms weren’t ready. After getting to the room, we attempted to call the front desk but the phone did not work. Do not recommend this hotel.
Stayed 1 night in Dec 2024

8/10 Good

Kirk

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Disappointed that I reserved a room and was bumped down tobkesser room with no refund or discount.
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Outstanding service!
Stayed 1 night in Dec 2024

8/10 Good

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

troy

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 1 night in Dec 2024

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location
Stayed 2 nights in Dec 2024

4/10 Poor

Justin

Disliked: Cleanliness, staff & service
There was no housekeeping during the entire stay. Massively disappointed.
Stayed 3 nights in Dec 2024

8/10 Good

Vicki

Liked: Cleanliness
Stayed 2 nights in Dec 2024

6/10 Okay

Channing

Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The hotel was beautiful, but we had to leave the hotel at 2 o'clock in the morning. Due two issues with the elevator we both got stuck twice also had to leave the room due to no here. The room was about twenty something degrees, so we had to get another hotel..
Stayed 2 nights in Dec 2024

8/10 Good

Nola

Traveled with family
Stayed 1 night in Dec 2024

6/10 Okay

Carmelita

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
No heat, again!
This is the second time we stayed at this hotel and the heat didn’t work. The room was cold and when we called the desk it sent us to voice mail. We couldn’t leave a message because it was full. The front desk was no help. We come once a year around Christmas to see the lights and have a nice dinner. We will be switching hotels next year.
Stayed 1 night in Dec 2024

8/10 Good

Tim

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Could have another (2) comfortable chairs in the room. Also soft closing toilet seats would be nice.
Stayed 1 night in Dec 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Tanya

Stayed 2 nights in Nov 2024