2/10 Terrible
Michelle
Traveled with family
Aug 1, 2024
Disliked: Staff & service, property conditions & facilities
The room was not as clean as it should be, but it was decent, and I was willing to deal with it until I came across pieces of the ceiling falling and it was all over the floor, the bed, the furniture, and the tables. I looked up at the ceiling and it’s full of holes and mold. I cannot stop sneezing and coughing. My eyes are watering. I had to leave and go buy Benadryl. I asked the front desk for another room and they didn’t have anything else. I need a refund a full refund and another thing is they ask for $200 hold and this room And the ceiling is chipping with mold all over the floor and the furniture. I don’t have the option to go to another hotel because I spent the money that I had here and I have to be here for a funeral. We had a family member pass I will require and need a full refund. Also, I have pictures. Please advise. This location is not safe. Mold is very dangerous.
Michelle
Stayed 1 night in Jul 2024