Hotel Paradox, Autograph Collection

4.0 star property
Hotel with a 24-hour fitness center, near Santa Cruz Beach Boardwalk

Choose dates to view prices

your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Hotel Paradox, Autograph Collection

Outdoor pool, open 8:00 AM to 10:00 PM, cabanas (surcharge)
Breakfast, lunch, dinner served; American cuisine
View from room
Breakfast, lunch, dinner served; American cuisine
Deep soaking tub, rainfall showerhead, designer toiletries, hair dryer

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Hot Tub
    Hot Tub
  • Housekeeping
    Housekeeping
  • Pet friendly
    Pet friendly
  • 24/7 front desk
    24/7 front desk
  • Parking available
    Parking available

Explore the area

Map
611 Ocean St, Santa Cruz, CA, 95060
  • Ocean Street
    3 min walk
  • Pacific Avenue
    7 min walk
  • Santa Cruz Beach Boardwalk
    19 min walk
  • San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    42 min drive

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Room options

1 Queen Bed

  • 200 sq ft
  • Sleeps 2
  • 1 Queen Bed

1 Queen Bed (Mobility Accessible, Tub)

  • Sleeps 2
  • 1 Queen Bed

1 Queen Bed (Mobility Accessible, Roll-in Shower)

  • Sleeps 2
  • 1 Queen Bed

1 King Bed, Pool View

  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

2 Queen Beds, Pool View

  • 250 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 1 Double Bed

Suite, 1 Bedroom

  • Sleeps 4
  • 1 Double Bed

1 King Bed

  • 200 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Hearing Accessible)

  • Sleeps 2
  • 1 King Bed

1 King Bed

  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

1 King Bed (Hearing Accessible)

  • Sleeps 2
  • 1 King Bed

2 Queen Beds

  • 250 sq ft
  • Sleeps 4
  • 2 Queen Beds

2 Queen Beds (Hearing Accessible)

  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Santa Cruz

Located in Westside Santa Cruz, Hotel Paradox, Autograph Collection is within a mile (2 km) of popular sights such as Santa Cruz Beach Boardwalk and Santa Cruz Wharf. This 170-room hotel welcomes guests with a restaurant and conveniences like an outdoor pool and a 24-hour gym.

What's nearby

  • Ocean Street - 3 min walk
  • Pacific Avenue - 7 min walk
  • Santa Cruz Beach Boardwalk - 19 min walk
  • Santa Cruz Wharf - 3 min drive
  • Mystery Spot - 8 min drive

Getting around

  • Norman Y. Mineta San Jose Intl. Airport (SJC) - 42 min drive

Restaurants

  • ‪Jack in the Box - ‬4 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪Taqueria Los Pericos - ‬8 min walk
  • ‪Woodstock's Pizza Santa Cruz - ‬6 min walk
  • ‪Abbott Square Market - ‬7 min walk

About this property

Hotel Paradox, Autograph Collection

Hotel with a 24-hour fitness center, near Santa Cruz Beach Boardwalk
At Hotel Paradox, Autograph Collection, guests enjoy features like an outdoor pool, a 24-hour gym, and free WiFi in public areas. Valet parking is offered for USD 30.00 per day. The front desk has multilingual staff standing by 24 hours a day to assist with tours/tickets and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include a spa tub, conference space, and a 24-hour business center.
Guests can expect 37-inch flat-screen TVs with cable channels and Netflix, along with free WiFi and wired Internet. Beds are dressed in down comforters and bathrooms offer deep soaking tubs, rainfall showers, hair dryers, and designer toiletries. Other amenities include coffee makers, free local calls, and safes. Housekeeping is available on request.
An outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

Languages

English, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (USD 30 per day)
  • Valet parking on site (USD 30 per day)

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:30 AM for a fee: USD 8 to 21 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Solaire Restaurant + Bar

Things to do

  • 24-hour gym
  • Library
  • Outdoor pool
  • Spa tub
  • TV in common areas

Family friendly

  • Free crib
  • Free rollaway/extra bed
  • Grocery/convenience store
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • 4,934 square feet of conference space
  • 5 meeting rooms
  • Computer station

Outdoors

  • Garden
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Elevator (36 inch wide door)
  • Lever door handles
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (34 inches high)

More

  • 1 building
  • 5 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Biodegradable coffee stirrers available
  • Built in 1969
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Free rollaway/extra bed
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Deep soaking bathtub or rainfall showerhead
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels
  • Netflix
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from October 23 2024 to October 23 2024 (dates subject to change).

Access methods

Staffed front desk, smart lock

Pets

  • This property welcomes pets for USD 75.00 per accommodation, per stay
  • Dogs only
  • 2 total (50 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 12 years old and younger stay free when using existing bedding
  • Free rollaway/extra beds are available
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 50 per accommodation, per day

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 8 to 21 per person
  • Self parking fee: USD 30 per day
  • Valet parking fee: USD 30.00 per day
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a smoke detector.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 10:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Paradox
Hotel Paradox Santa Cruz
Paradox Hotel
Paradox Santa Cruz
Hotel Paradox Autograph Collection Santa Cruz
Hotel Paradox Autograph Collection
Paradox Autograph Collection Santa Cruz
Paradox Autograph Collection
Hotel Paradox
Paradox, Autograph Collection
Hotel Paradox Autograph Collection
Hotel Paradox, Autograph Collection Hotel
Hotel Paradox, Autograph Collection Santa Cruz
Hotel Paradox, Autograph Collection Hotel Santa Cruz

Frequently asked questions

Is free cancellation available at Hotel Paradox, Autograph Collection?

Hotel Paradox, Autograph Collection provides free cancellation on some room rates. For additional details, review the cancellation policy on our site.

How much does it cost to stay at Hotel Paradox, Autograph Collection?

As of Oct 30, 2024, prices found for a 1-night stay for 2 adults at Hotel Paradox, Autograph Collection on Nov 17, 2024 start from $109.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to Hotel Paradox, Autograph Collection?

This hotel is situated in Westside Santa Cruz, just steps from Ocean Street, and within a 10-minute walk of Pacific Avenue and Santa Cruz Museum of Art and History. You'll also find Monterey Bay and Santa Cruz Beach Boardwalk within a short drive.

Is there parking available at Hotel Paradox, Autograph Collection?

Yes, valet parking is offered for USD 30.00 per day. Electric car charging is also available for guests.

Does Hotel Paradox, Autograph Collection feature a casino?

No, Hotel Paradox, Autograph Collection doesn't have a casino.

Will I find an indoor pool at Hotel Paradox, Autograph Collection?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a spa tub. Guests have pool access between 8:00 AM and 10:00 PM.

What do couples enjoy most about Hotel Paradox, Autograph Collection?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a poolside bar, and a restaurant.

Are there hot tubs at Hotel Paradox, Autograph Collection?

Yes, this hotel has a spa tub.

Does Hotel Paradox, Autograph Collection have a restaurant that serves breakfast?

Yes, Hotel Paradox, Autograph Collection serves a cooked-to-order breakfast for a surcharge each morning at Solaire Restaurant + Bar.

Will Hotel Paradox, Autograph Collection allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Hotel Paradox, Autograph Collection for a fee of USD 75.00 per accommodation, per stay. The property also provides food and water bowls.

Are there connecting rooms at Hotel Paradox, Autograph Collection?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

What is the closest airport to Hotel Paradox, Autograph Collection?

The closest major airport to Hotel Paradox, Autograph Collection is Watsonville, CA (WVI-Watsonville Municipal), which is 16 mi away (23 minutes by car). Another top airport is Norman Y. Mineta San Jose Intl. Airport (SJC), which is around 27.6 mi away.

Are there rooms with balconies at Hotel Paradox, Autograph Collection?

No, there aren't any guestrooms with balconies at Hotel Paradox, Autograph Collection.

Does Hotel Paradox, Autograph Collection have a wedding venue?

There are wedding services available at Hotel Paradox, Autograph Collection if that's in your vacation plans.

Reviews

8.4

Very Good

Rating 10 - Excellent. 553 out of 1003 reviews" "
Rating 8 - Good. 210 out of 1003 reviews" "
Rating 6 - Okay. 119 out of 1003 reviews" "
Rating 4 - Poor. 68 out of 1003 reviews" "
Rating 2 - Terrible. 53 out of 1003 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

JOSEPH

Stayed 1 night in Jul 2024

8/10 Good

Rosemary

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The pictures of the rooms were somewhat deceptive, but the pool and amenities were fun. Beds were comfortable and the bathroom and shower were great. Downside was the restaurant, the food was only ok -- the staff just ignored us when we tried to order. Great location in downtown Santa Cruz.
Stayed 2 nights in Jul 2024

10/10 Excellent

Jeannine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I must say that my experience was amazing because of the high level of attention from every single staff member . The focus on customer service from the moment we arrived through the entire stay was top notch . Every single employee was pleasant and accommodating. And the food was off the hook ! I will stay there again . No doubt ! Best experience I have had since pre pandemic ! Thank you all !
Stayed 2 nights in Jul 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Sabrianne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Robyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was pleasantly surprised when I arrived to the hotel and first walked into the lobby. The lobby and restaurant area was very nicely done and inviting. The staff member that checked us in was very friendly and helpful. We ended up having a slight issue with our reservation but the staff member more than took care of us and made it right. The room was good although there were some damaged areas that hadn’t been repaired. Someone prior to us pulled the toilet paper holder out of the wall and there was a large gap between the tile and where the water filler for the bathtub was. This did not effect our stay but was noticeable. We had breakfast at the restaurant the next morning and it was delicious. The options were excellent and the taste was to die for. Overall we had a great stay and would definitely recommend this hotel to anyone else loooijg.
Stayed 1 night in Jul 2024

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Eden

Stayed 1 night in Jul 2024

10/10 Excellent

Kevin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, nice vibe. Everything clean. Bartender was excellent. Will stay again.
Stayed 1 night in Jul 2024

10/10 Excellent

Erik Boye

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice staff, and Nice hotel. If we should say anything bad it would be that there is a lot of kids in the pool but that only makes it good for familys
Stayed 1 night in Jul 2024

10/10 Excellent

Sarah, Pleasanton

Stayed 1 night in Jul 2024

10/10 Excellent

sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

2/10 Terrible

Amarie

Stayed 1 night in Jul 2024

8/10 Good

Clara

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Adelina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

4/10 Poor

Angelina

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Inconveniences
Potentially nice. However, too many inconveniences. The hot tube was out of order, the kitchen was only serving 5 items (limited menu), Elovators were either put-of-order or extremely slow.
Stayed 1 night in Jul 2024

10/10 Excellent

Susan

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are friendly, helpful and genuine. Hotel is very nice and well decorated. It seems safe. Restaurant is good, lots of amenities.
Stayed 2 nights in Jun 2024

10/10 Excellent

Ashley

Stayed 1 night in Jul 2024

6/10 Okay

Dorine

Disliked: Cleanliness, staff & service
If you can’t staff the restaurant, just close it.
This was my third stay at the Hotel Paradox but it will be my last. Our room smelled like bad body odor, but we were not able to change rooms. The pool was very nice, but the restaurant service was very poor. There was supposed to be a server taking orders at the pool, but they were so short staffed. I was told several times that people just don’t often show up for work. I had to go to the bar to order the food myself and then the orders would never be placed. It happened three times in three days. When the food did come, some items came an hour after other food items. I normally would’t say anything, but for $425 a night, a hotel should have impeccable service.
Stayed 3 nights in Jul 2024

6/10 Okay

mirna

Business traveler, Traveled with family
Disliked: Amenities, property conditions & facilities
Nice pool but hot tub water was yellow and was crowded with adults. Food was delicious. Room walls not painted completely with ceiling peeling and bathroom was dirty. Towels were not cleaned and full of hair. Hallway floor to room broke and only had tape over it no hazard sign. Hurt my foot tripping over it couple of Times. The bed was super comfortable though and got some great sleep because of it.
Stayed 4 nights in Jul 2024

10/10 Excellent

Heather

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, trendy fun place.
We chose this hotel due to the pool and lobby which turned out to be the right decision. The kids had a great time at the pool and the loungers and poolside service was great. The lobby was just a vibe and was a great place to play games in the evening. Easy walk to the Boardwalk, about 20 minutes and walking distance to places for breakfast and Starbucks. Great place for families but was also quiet where we stayed on the 5th floor. Additionally when we meeded extra towels, they were delivered fast which is sometimes nit the case at other hotels.
Stayed 3 nights in Jul 2024

10/10 Excellent

Lesley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

4/10 Poor

Sally

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Not sure I’d stay here again
We booked a 1-bedroom suite so we could have a separate area for our kids to sleep at night. Layout of room was very awkward, and furniture dinged up / clearly missing a picture on the wall. Flashback to my college dorm room. To top it off for our premium stay it was next to the elevator and we could hear it going up and down 24/7 even with a noise machine. Only 2 towels in the bathroom - had to go down to ask for more. They couldn’t tell me when they would be able to send someone up with more (I had to tell them I wanted to take them back with me since I had little kids and we wanted to take showers) Pool. Overcrowded one day since they also sell resort passes. Staff never brought out enough towels. People constantly asked for them and they would bring out 10 at a time. Not sure why they couldn’t just fill the cabinets so there were plenty. Pool itself was very dirty. Tiles didn’t look like it had been cleaned in weeks and there was caked on grime all over. You could write in it with your nail. Hot tub was a shade of green- looked like algae was starting to grow. And the grime was disgusting in there. They had an app to order food for room service. Wasn’t intuitive to use. Tried to call to place a phone order and the mailbox was full. I think they need a better management team or more housekeeping staff to make this place run smoother. And explain how the app works at check in…. Not sure we would stay here again- overpriced and slept horribly.
Stayed 2 nights in Jul 2024