Crowne Plaza Orlando - Lake Buena Vista by IHG

4.0 star property
Mediterranean hotel with a fitness center and a 24-hour front desk

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Photo gallery for Crowne Plaza Orlando - Lake Buena Vista by IHG

Outdoor pool, sun loungers
Desk, laptop workspace, blackout drapes, iron/ironing board
Exterior
Point of interest
Property amenity

Reviews

7.4 out of 10
Good

Popular amenities

  • Pet friendly
  • Parking available
  • Housekeeping

Explore the area

Map
8686 Palm Pkwy, Orlando, FL, 32836
  • Disney Springs™
    ‪4 min drive‬
  • Orlando Vineland Premium Outlets
    ‪4 min drive‬
  • House of Blues Orlando
    ‪6 min drive‬
  • Orlando, FL (MCO-Orlando Intl.)
    ‪28 min drive‬

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Room options

Standard Room, 2 Queen Beds, Mobility Accessible (Mobility, Roll-In Shower)

  • 350 sq ft
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Mobility Accessible, Balcony (Mobility, Access Tub)

  • 350 sq ft
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Standard Room (Selected at Check in)

  • 350 sq ft
  • Sleeps 2
  • 1 Twin Bed

Standard Room, 1 King Bed, Mobility Accessible, Balcony (Mobility, Access Tub)

  • 350 sq ft
  • Resort view
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Balcony

  • 350 sq ft
  • Resort view
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Balcony

  • 350 sq ft
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Mobility Accessible (Mobility, Roll-In Shower)

  • 350 sq ft
  • Resort view
  • Sleeps 2
  • 1 King Bed

Similar properties

About the neighborhood

Orlando

Disney Springs™ is within 2 miles (3 km) of Crowne Plaza Orlando - Lake Buena Vista by IHG while other popular attractions such as Walt Disney World® Resort are within 3 miles (5 km). This 200-room, 4-star hotel has a restaurant, an outdoor pool, and free in-room WiFi.

What's nearby

  • Disney Springs™ - 4 min drive
  • Orlando Vineland Premium Outlets - 4 min drive
  • SeaWorld® Orlando - 6 min drive
  • Orange County Convention Center - 7 min drive
  • Epcot® - 11 min drive

Getting around

  • Orlando Station - 26 min drive
  • Orlando Intl. Airport (MCO) - 28 min drive

Restaurants

  • ‪Olive Garden - ‬4 min walk
  • ‪Miller's Ale House - ‬9 min walk
  • ‪Giordano's - ‬11 min walk
  • ‪Sofrito Latin Cafe - ‬3 min walk
  • ‪El Patron Mexican Restaurant & Cantina - ‬11 min walk

About this property

Crowne Plaza Orlando - Lake Buena Vista by IHG

Mediterranean hotel with a fitness center and a 24-hour front desk
At Crowne Plaza Orlando - Lake Buena Vista by IHG, guests enjoy an outdoor pool, a gym, and free WiFi in public areas. Self parking is available for USD 10.00 per night. Multilingual staff at the 24-hour front desk can assist with luggage storage, tours or tickets, and securing valuables. Additional amenities include a conference center, a business center, and a microwave in a common area.
49-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Coffee makers, free local calls, and ironing boards are other standard amenities.
Recreational amenities at the hotel include a waterslide, an outdoor pool, and a fitness center.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 10 per night)
  • RV/bus/truck parking on site
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 10 to 20 per person
  • A restaurant

Restaurants on site

  • H Street Grille & Lounge

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas
  • Waterslide

Family friendly

  • Free crib
  • Outdoor pool
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • Business center
  • Computer station
  • Conference center (1,807 square feet of space)

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Pool hoist on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Built in 1989
  • Mediterranean architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 50 per accommodation, per stay
  • Dogs and cats only
  • Service animals exempt from fees

Children and extra beds

  • Children stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Resort fee: USD 23 per accommodation, per night
The resort fee includes:
  • Faxes
  • Phone calls
  • Shuttle service

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 10.00 to 20.00 per person
  • Self parking fee: USD 10.00 per night
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-anytime
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a smoke detector.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Comfort Inn Hotel Orlando Lake Buena Vista
Comfort Inn Orlando Lake Buena Vista Hotel
Comfort Inn Lake Buena Vista Hotel
Comfort Inn Lake Buena Vista
Comfort Inn Buena Vista
Comfort Orlando Lake Buena Vista
Comfort Buena Vista
Crowne Plaza Orlando Lake Buena Vista
Royale Parc Hotel Orlando Lake Buena Vista
Crowne Plaza Orlando Lake Buena Vista an IHG Hotel
Crowne Plaza Orlando - Lake Buena Vista by IHG Hotel
Crowne Plaza Orlando - Lake Buena Vista by IHG Orlando
Crowne Plaza Orlando - Lake Buena Vista by IHG Hotel Orlando

Frequently asked questions

Is a free cancellation option available at Crowne Plaza Orlando - Lake Buena Vista by IHG?

Crowne Plaza Orlando - Lake Buena Vista by IHG provides free cancellation on some room rates. To learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at Crowne Plaza Orlando - Lake Buena Vista by IHG?

As of Feb 11, 2025, prices found for a 1-night stay for 2 adults at Crowne Plaza Orlando - Lake Buena Vista by IHG on Feb 16, 2025 start from $134.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to Crowne Plaza Orlando - Lake Buena Vista by IHG?

Guests enjoy the hotel's location in Orlando based on their ratings, and it's close to Disney Springs™, Epcot®, and Aquatica. You'll also find Walt Disney World® Resort and Orlando Vineland Premium Outlets within a short drive.

Is parking available on site at Crowne Plaza Orlando - Lake Buena Vista by IHG?

Yes, parking is offered for USD 10.00 per night. RV/bus/truck parking is also available for guests.

Does Crowne Plaza Orlando - Lake Buena Vista by IHG feature a casino on the premises?

No, Crowne Plaza Orlando - Lake Buena Vista by IHG doesn't have a casino.

Is there an indoor pool at Crowne Plaza Orlando - Lake Buena Vista by IHG?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What do couples enjoy most about Crowne Plaza Orlando - Lake Buena Vista by IHG?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a restaurant, and proposal/romance packages.

Are there hot tubs at Crowne Plaza Orlando - Lake Buena Vista by IHG?

No, there isn't a spa tub at this hotel.

Does Crowne Plaza Orlando - Lake Buena Vista by IHG feature a restaurant that includes a breakfast menu?

Yes, Crowne Plaza Orlando - Lake Buena Vista by IHG serves a cooked-to-order breakfast for a surcharge each morning at H Street Grille & Lounge.

Will Crowne Plaza Orlando - Lake Buena Vista by IHG allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Crowne Plaza Orlando - Lake Buena Vista by IHG for a fee of USD 50 per accommodation, per stay.

Are there connecting rooms at Crowne Plaza Orlando - Lake Buena Vista by IHG?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How close is the airport from Crowne Plaza Orlando - Lake Buena Vista by IHG?

The closest major airport to Crowne Plaza Orlando - Lake Buena Vista by IHG is Kissimmee, FL (ISM-Kissimmee Gateway), which is 9.1 mi away (29 minutes by car). Another top airport is Orlando Intl. Airport (MCO), which is located 16.2 mi away (28-minute drive).

Can I book a room with a balcony at Crowne Plaza Orlando - Lake Buena Vista by IHG?

Yes, some guestrooms at Crowne Plaza Orlando - Lake Buena Vista by IHG offer a balcony and may feature resort views.

Crowne Plaza Orlando - Lake Buena Vista by IHG Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 373 out of 1005 reviews
Rating 8 - Good. 258 out of 1005 reviews
Rating 6 - Okay. 168 out of 1005 reviews
Rating 4 - Poor. 103 out of 1005 reviews
Rating 2 - Terrible. 103 out of 1005 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jose

Traveled with partner
the location
Stayed 3 nights in Dec 2024

6/10 Okay

Dawn, Riverview

My stay over was only for one night for Black Friday shopping.. the area has a lot of dine out options, complimentary drinks from bar was offered but did not redeem it..e location is nice however the hotel within can use some upgrades especially the halls and shower area. On a positive note slept well.
Stayed 1 night in Nov 2024

10/10 Excellent

christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always a great time and never dissapoints
Stayed 2 nights in Nov 2024

10/10 Excellent

JOHN

Traveled with family
great check in and check out good breakfast very clean and close to all very friendlky and professional would stay again had a great time
Stayed 2 nights in Nov 2024

8/10 Good

Richard

Traveled with partner
Liked: Cleanliness, staff & service
A little beat up and dated (My lamp had cigarette holes in the shade). Lobby is a bad vision of the 70's. The Gym is pathetic (Cardio good though). All that said - would stay there again if the price is right.

6/10 Okay

MARICARMEN, MIAMI

Traveled with family
Disliked: Staff & service, amenities
This property is not worth the price. Rooms are ok, beds are comfortable and location is good. Everything else is just average. I would not go back.
Stayed 2 nights in Nov 2024

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
Well to start everything was wet the whole carpet was soaked and even the bed and pillows were wet. Water was squishing out the carpet. Very uncomfortable bed. Not recommended at all
Stayed 1 night in Nov 2024

6/10 Okay

Erin

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Found 2 bugs in my bed…. They waived the resort fee….
Stayed 2 nights in Oct 2024

10/10 Excellent

Sharon

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

8/10 Good

Sherry, fort lauderdale

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is a dog friendly property. The first night we heard a dog bark all night. We switched rooms the next day. I like that the staff texts you to check on your stay. Breakfast was an upcharge and well worth it. Freshly made eggs, yogurt, potatoes, biscuits, toast, pineapple, melon,, bacon. I wish they had a hot water machine to make your own tea. We had to ask for hot water and it wasn’t very hot. Parking is $10 a day. Plenty of spots available. Pool is nothing exciting.
Stayed 2 nights in Nov 2024

2/10 Terrible

Richard

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

2/10 Terrible

Jennifer

Liked: Staff & service
Disliked: Room comfort
Never experienced anything like this..
It was a great check in experience. The front desk lady was nice. The room was presentable. From that Saturday afternoon to Monday morning, the people next door had a dog they left in the room and it barked and howled all day and night long.. I could barely sleep.. I have videos of it as well.. on Sunday afternoon, I was in the bathroom when I seen a roach crawl from the room next door. I immediately shook my luggage out because it was beside that door.. I have never experienced anything like that.. even tho the hotel was somewhat clean and all, I didn’t travel many miles to hear a dog bark all day and night and to have roaches in my room. Very disappointed.. hope they fix things because I didn’t sleep comfortably after seeing the roach..
Stayed 2 nights in Oct 2024

8/10 Good

Sandra, Snellvile

Traveled with family
Liked: Staff & service
The front end staff was very nice and helpful
Stayed 2 nights in Oct 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Everything was good but did not like the fact that there was weed being smoked in my floor 4th and the toilet was flushing slow
Stayed 2 nights in Oct 2024

10/10 Excellent

Tracy

Liked: Cleanliness

10/10 Excellent

Randy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything and clean
Stayed 2 nights in Sep 2024

10/10 Excellent

Jodi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was nice.
Stayed 2 nights in Oct 2024

8/10 Good

Shereena, Tampa

Traveled with family
Liked: Staff & service
Staff was nice.
Stayed 4 nights in Oct 2024

10/10 Excellent

Luis Angel

Stayed 2 nights in Jul 2024

6/10 Okay

Teresa

Liked: Cleanliness, property conditions & facilities, room comfort
This place is horrible !!!
They consider this place a resort ....ITS NOT !!! The pool area was nothing like the picture and we did not use it at all . The whole area around it was dirty and desperately needed painting. When we asked 1 certain front desk lady a question about a location and how far it was she replied "I dont know but theres some brochures over there" THAT WAS A MISTAKE because the timeshare man jumped right in trying to sell a timeshare after we already said no several times. The fridge did not get cold and we reported it and nothing was done during our stay. We NEVER HAD OUR ROOM CLEANED OR MADE DURING OUR 5 DAYS we had to ask for towels and they set them outside our door in a clear trash bag tied up. The resort fee is ridiculous, the service needed much improvement and the people.smoking outside the front door was unacceptable. You pay $10 a day for parking in a dark parking spot praying your car is not broken into during the night. We left nothing in our vehicles and this is no exaggeration...one night we couldnt even get a parking spot so we parked in front of building and told front desk there is no parking, she had no reply !!! Later we moved it when we saw open spots because we could partially see from our room. Last stay for me for sure !!! GOOD LUCK
Stayed 3 nights in Sep 2024

10/10 Excellent

Nitza

Liked: Cleanliness, property conditions & facilities
They need more trolleys to put the suitcases on. They have few and I had to wait a long time for them to be emptied. They need more trolleys to put the suitcases on. They have few and I had to wait a long time for them Another thing is that they shouldn't charge for parking because they charge 11 dollars for parking that shouldn't be
Stayed 5 nights in Oct 2024

10/10 Excellent

Aimee

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very happy with our stay will return
We had Booked a room at this hotel during hurricane Milton, and even though they were short staffed, they were running each part of the hotel. They did an excellent job. The hotel was packed to capacity.
Stayed 4 nights in Oct 2024

8/10 Good

Pauline, Madison

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the mini food mart with self-checkout, bar, breakfast, decorations and dog-friendly.
Stayed 3 nights in Oct 2024

6/10 Okay

Nathaly

Stayed 3 nights in Sep 2024

4/10 Poor

Yvonne

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A big no for me...
Breakfast is horrible. Do not waste your money. I Had to buy my own milk. Debit card was taken along with other things after it was stated in Spanish to not touch the bed. I will not be returning....
Stayed 4 nights in Oct 2024