2/10 Terrible
Amy
Mar 11, 2025
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I don’t want to shame anyone but my room was so awful that I almost cried upon arriving after a long trip. The rating is misleading. This is the barest bones hotel and it is more of a motel condition. There was a condom wrapper under the drawers and I found stains on the cover. There was also hair on every inch of the sheets/covers. I didn’t stop finding hair. The towels were thin and frayed/shredded so badly at the ends. The thermostat didn’t work, and I was freezing during the chilly NYC nights. I slept with all my clothes from my luggage layered on top of my for warmth. The top blanket looks more like a thick sheet. The bathroom is warn along with every other part of the room. To be honest, I didn’t want to walk barefoot in the room, I felt my feet were too clean for it. The shower water temperature was lukewarm. No coffee maker, but probably would be wary of using it anyway given the room condition. There were elevator attendants and staff were friendly upon checkin/checkout. You have to use keycards to access the elevator which is a positive for security. The elevator fits max 2 people. The street noise made it so hard to sleep, as it is steps away from Times Square. If you’re going to be going to bed at 1-2am then this would be less of an issue for you. Overall, cleanliness alone, I would never stay here again and wouldn’t have stayed here in the first place if it had been properly represented.
Amy
Stayed 2 nights in Mar 2025
