Holiday Inn Express New York - Manhattan West Side, an IHG Hotel in New York

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Hotel with free breakfast, near Times Square

Choose dates to view prices

Dates

January 2025

February 2025

Pillowtop beds, in-room safe, desk, laptop workspace

Overview
Rooms
Location
Policies

Very good

Popular amenities

Room service

Gym

Breakfast included

Laundry

Housekeeping

Air conditioning

Explore the area

538 West 48th Street, New York, NY, 10036

Jacob K. Javits Convention Center
‪10 min walk‬
Times Square
‪11 min walk‬
Broadway
‪12 min walk‬
New York, NY (LGA-LaGuardia)
‪44 min drive‬

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Room options

Standard Room, 2 Double Beds (Extra Floor Space)

Sleeps 4
2 Double Beds

Standard Room, 1 Queen Bed

Sleeps 2
1 Queen Bed

Standard Room, 1 King Bed with Sofa bed

Sleeps 4
1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Double Beds, City View

City view
Sleeps 4
2 Double Beds

Standard Room, 1 King Bed

Sleeps 2
1 King Bed

Standard Room, 1 King Bed, City View

City view
Sleeps 2
1 King Bed

Standard Room, 2 Double Beds

Sleeps 4
2 Double Beds

Standard Room, 1 King Bed (Extra Floor Space)

City view
Sleeps 2
1 King Bed

Standard Room

Sleeps 2
1 Double Bed OR 1 Queen Bed

Standard Room, 1 Queen Bed, Accessible (Communications, Roll-In Shower)

Sleeps 2
1 Queen Bed

Similar properties

Breakfast included

Free WiFi

Air conditioning

Housekeeping

per night

$121 total

includes taxes & fees

Feb 5 - Feb 6

About the neighborhood

New York

Located in Manhattan, Holiday Inn Express New York - Manhattan West Side, an IHG Hotel is a leisurely stroll from popular sights such as Times Square and Broadway. This hotel has 177 rooms and welcomes guests with conveniences like free breakfast, a 24-hour gym, and free in-room WiFi.

What's nearby

Jacob K. Javits Convention Center - 10 min walk
Times Square - 11 min walk
Broadway - 12 min walk
Rockefeller Center - 17 min walk
Madison Square Garden - 3 min drive

Getting around

New York W 32nd St. Station - 3 min drive
50 St. Station (8th Av.) - 10 min walk
LaGuardia Airport (LGA) - 44 min drive

Restaurants

‪Hardware Bar - ‬2 min walk
‪Landmark Tavern - ‬4 min walk
‪DBL/ Dive Bar Lounge - ‬3 min walk
‪Back Pocket Bar - ‬3 min walk
‪Anejo - ‬3 min walk

About this property

Holiday Inn Express New York - Manhattan West Side, an IHG Hotel

Hotel with free breakfast, near Times Square

Guests of Holiday Inn Express New York - Manhattan West Side, an IHG Hotel enjoy a 24-hour gym, free WiFi in public areas, and a 24-hour business center. The front desk has multilingual staff on hand 24/7 to help with securing valuables, dry cleaning/laundry, and luggage storage. Additional amenities include express check-out, a TV in a common area, and a convenience store.

Guests can expect to find free WiFi and 32-inch flat-screen TVs with cable channels and pay movies. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Other amenities include refrigerators, microwaves, and coffee makers.

Recreational amenities at the hotel include a 24-hour fitness center.

Languages

English, French, German, Italian, Polish, Russian, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Offsite parking within 0.8 miles (USD 55 per day)

Food and drink

Free buffet breakfast available daily 7:00 AM to 9:00 AM

Things to do

24-hour gym
TV in common areas

Family friendly

Free crib
Grocery/convenience store
In-room microwave
In-room refrigerator
Soundproofed rooms

Conveniences

24-hour front desk
ATM
Grocery/convenience store
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Proposal/romance packages
Tour and ticket assistance

Business services

24-hour business center

Outdoors

Outdoor furniture

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Handrails in stairways
Visual alarms in hallways
Wheelchair accessible (may have limitations)
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk

11 floors
Smoke-free property

Room amenities

Bedroom

Bedsheets provided
Blackout drapes
Free crib
Pillowtop mattress

Bathroom

Free toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Towels provided

Entertainment

32-inch flat-screen TV with premium cable channels
Pay movies

Food and drink

Coffee/tea maker
Limited room service
Microwave
Refrigerator

Air conditioning
Connecting rooms available
Desk
Free local calls
Iron/ironing board
Laptop workspace
Laptop-compatible safe
Phone
Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Early check-in subject to availability

Contactless check-in available

Minimum check-in age: 21

Check-out

Check-out before 11 AM

Contactless check-out available

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Service animals exempt from fees

Children and extra beds

Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Nearby parking fee: USD 55 per day (4265 ft away)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, mobile payments, and cash

Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

Check-in: 3:00 PM
Check-out: 11 AM
Minimum check-in age: 21

The front desk is open 24 hours a day, and checking out is easy with express services.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards, debit cards, mobile payments, and cash.
Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
No rollaway or extra beds are available.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Manhattan Side

Holiday Inn Express Manhattan Side Hotel

Holiday Inn Express Manhattan Side Hotel New York West

Holiday Inn Express New York Manhattan West

Holiday Inn Express New York Manhattan West Side

New York Manhattan West Side

Holiday Inn Express New York Manhattan West Side Hotel

Holiday Inn Express New York Manhattan West Side

Holiday Inn Express New York Manhattan West Side an IHG Hotel

"Holiday Inn Express New York Manhattan West Side an IHG Hotel"

Frequently asked questions

Are free cancellation options available at Holiday Inn Express New York - Manhattan West Side, an IHG Hotel?

Holiday Inn Express New York - Manhattan West Side, an IHG Hotel provides free cancellation on select room rates. For specific requirements, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Holiday Inn Express New York - Manhattan West Side, an IHG Hotel?

As of Jan 22, 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Express New York - Manhattan West Side, an IHG Hotel on Jan 28, 2025 start from $80.1, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of Holiday Inn Express New York - Manhattan West Side, an IHG Hotel?

This hotel is situated in Manhattan within a short 11-minute walk of Times Square and also 12 minutes on foot from Broadway. You'll also find Rockefeller Center and Radio City Music Hall less than a mile away.

Will I be able to park at Holiday Inn Express New York - Manhattan West Side, an IHG Hotel?

No, there isn't parking available at the hotel.

Does Holiday Inn Express New York - Manhattan West Side, an IHG Hotel feature a casino at the property?

No, Holiday Inn Express New York - Manhattan West Side, an IHG Hotel doesn't have a casino.

Is there an indoor pool at Holiday Inn Express New York - Manhattan West Side, an IHG Hotel?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Holiday Inn Express New York - Manhattan West Side, an IHG Hotel?

Couples staying at this hotel will appreciate amenities like a pillowtop mattress as well as proposal/romance packages and a 24-hour fitness facility.

Are there hot tubs at Holiday Inn Express New York - Manhattan West Side, an IHG Hotel?

No, there isn't a spa tub at this hotel.

Does Holiday Inn Express New York - Manhattan West Side, an IHG Hotel have a restaurant that serves breakfast?

Holiday Inn Express New York - Manhattan West Side, an IHG Hotel offers free buffet breakfast each morning though there is no restaurant.

Does Holiday Inn Express New York - Manhattan West Side, an IHG Hotel allow pets to stay free of charge?

No, pets aren't allowed at Holiday Inn Express New York - Manhattan West Side, an IHG Hotel though service animals are welcome.

Are there connecting rooms at Holiday Inn Express New York - Manhattan West Side, an IHG Hotel?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to Holiday Inn Express New York - Manhattan West Side, an IHG Hotel?

The closest major airport to Holiday Inn Express New York - Manhattan West Side, an IHG Hotel is LaGuardia Airport (LGA), which is 10.2 mi away (44 minutes by car). Another top airport is Teterboro, NJ (TEB), which is located 11.8 mi away (17-minute drive).

Are there rooms with balconies at Holiday Inn Express New York - Manhattan West Side, an IHG Hotel?

No, there aren't any guestrooms with balconies at Holiday Inn Express New York - Manhattan West Side, an IHG Hotel.

Holiday Inn Express New York - Manhattan West Side, an IHG Hotel Reviews

8.0

Very Good

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

8/10 Good

Ligia

Traveled with family

Dec 29, 2024

Liked: Cleanliness, staff & service

Clean hotel. Rooms are small but clean. Good location. Close to restaurant row. 15-20 min walk to Rockefeller/ Radio City/ Times Square. Very close to the theater district. Nearest subway on 50th street. The only complaint I have is the breakfast situation. Very small area to eat and lots of people the entire time during breakfast hours. We went at 6:30 when breakfast opened and barely managed to find a table. A few minutes later the place was already very crowded. By the third day we decided that breakfast at the hotel was not worth it, so we went down the street to one of the diners on 9th.

Stayed 5 nights in Dec 2024

10/10 Excellent

Peter

Oct 22, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Oct 2024

8/10 Good

Verified traveler

Traveled with family

Oct 21, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Stay

Staff was super friendly and it was clean. The breakfast unfortunately wasn't good and the breakfast area is small but could have been the fact everyone down at the same time. The elevators were very slow in the morning so that made it difficult to get to the lobby. Overall it was a quiet area, staff was great and the beds were comfy. I would recommend.

Stayed 5 nights in Oct 2024

8/10 Good

Fred

Traveled with family

Oct 21, 2024

Liked: Cleanliness, staff & service

Toilet had a leak causing it to run every 4 minutes. Sink faucet was sticky and not smooth to operate. Room was very small

Stayed 2 nights in Oct 2024

10/10 Excellent

Arnold Paul, Auburn

Oct 21, 2024

Stayed 4 nights in Aug 2024

6/10 Okay

Lori

Traveled with family and small children, Traveled with family

Oct 20, 2024

Liked: Cleanliness

Disliked: Property conditions & facilities

Hotel is passed it's prime. Rooms are small but clean and the beds are comfortable. Staff is super helpful and friendly but the rooms are small and outdated, the elevator is slow and the breakfast area is small and packed no matter when you go. But there were lots of selection for breakfast and they had good options in the foyer for food and drinks. Hotel is walkable to everything.

Stayed 3 nights in Oct 2024

6/10 Okay

Jarmie Claire

Traveled with group

Oct 20, 2024

The room was a bit too tight and food area is limited. The extension dining area does not have chairs.

Stayed 4 nights in Oct 2024

10/10 Excellent

David

Traveled with group, Traveled with partner

Oct 19, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great stay, was exactly as planned and staff was very helpful as well as the area was very close to majority of thibgs we wanted to see and do as well as transport.

Stayed 3 nights in Oct 2024

4/10 Poor

Cheryl

Traveled with family

Oct 19, 2024

Liked: Cleanliness, room comfort

It was very loud and not enough space for seating at breakfast

Stayed 2 nights in Oct 2024

10/10 Excellent

Heekyung

Traveled with family and small children

Oct 18, 2024

Liked: Cleanliness, amenities, property conditions & facilities

Good

Stayed 3 nights in Oct 2024

6/10 Okay

Sonia

Oct 17, 2024

Liked: Cleanliness, staff & service

Stayed 2 nights in Oct 2024

10/10 Excellent

Linda

Traveled with family

Oct 14, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Here’s an example of a review you can write: I had a great stay at this hotel! The price was very reasonable, especially considering the quality of service. Breakfast was included and absolutely delicious, with a variety of options that really set the day off right. The staff were incredibly friendly and always ready to help with any request. Overall, it was a wonderful experience, and I’d definitely stay here again!

Stayed 3 nights in Oct 2024

10/10 Excellent

Safiya

Oct 13, 2024

Stayed 1 night in Oct 2024

8/10 Good

Jonathan

Oct 12, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 12 nights in Sep 2024

6/10 Okay

Sharon

Traveled with family

Oct 11, 2024

Poor Holiday Inn Experience

Booked a double room with extra floor space, but room was still very small. Air-conditioning was really noisy. Breakfast was a joke so busy and poor selection of food.

Stayed 3 nights in Oct 2024

10/10 Excellent

Jennifer

Traveled with family

Oct 11, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient and affordable.

Staff was friendly and rooms were clean. Rooms were small but sufficient. Breakfast was okay and the area was very crowded. Very close to the pier, walkable distance.

Stayed 1 night in Oct 2024

4/10 Poor

melvin

Traveled with group, Traveled with family

Oct 10, 2024

Liked: Staff & service

Disliked: Amenities

NOISY LOBBY Over-priced room on ground level, INCHES from lobby & breakfast area. Room was right next to a conference room being used as a spillover dining area. LOUD guests walking past our door at 6am to get to the "spill-over" dining room, enjoying their breakfast, loudly talking, laughing, etc. Wet carpet from leaking mini fridge. My son's room on 5th floor. Friend's room on 6th. Convenient to cruise ship. Staff VERY nice.

Stayed 1 night in Sep 2024

10/10 Excellent

Charles

Oct 8, 2024

Liked: Cleanliness, staff & service, room comfort

Back from a cruise

The experience went without any complications. The agents were very courteous and helpful. We had a good stay.

Stayed 1 night in Oct 2024

6/10 Okay

David

Traveled with family

Oct 7, 2024

Liked: Cleanliness, staff & service

Well located. Shower fixture unscrewed, toilet seat un-hinged. Breakfast so-so - overcrowded.

Stayed 3 nights in Sep 2024

4/10 Poor

Christopher, Ladson

Oct 5, 2024

Stayed 9 nights in Sep 2024

4/10 Poor

Kathleen

Traveled with family and small children

Oct 5, 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Very rude staff. Dirty wet floor due to leaking air conditioner. Wasn’t possible to change rooms . I called in the morning for a late check out and received very rude customer service. I wanted to use the amenities such as the microwave and the cleaning lady stood there cleaning it for 20 minutes knowing I was waiting. Never have experienced such low quality customer service,

Stayed 1 night in Sep 2024

4/10 Poor

Richard, Port Washington

Traveled with partner

Oct 5, 2024

Disliked: Property conditions & facilities

Not enough shelves and hooks in bathroom. Toilet didn’t flush well. Very noisy a/c or heat. Very noisy refrigerator No microwave. Room safe on floor. Overcrowded breakfast room.

Stayed 2 nights in Oct 2024

10/10 Excellent

Juliana

Traveled with group

Oct 4, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It was a very positive experience. The majority of the staff was nice and patient. The breakfast had a good variety. The dining space is not the best but still found a place to eat every day. The room was small but comfy. It had everything needed to sleep and shower.

Stayed 3 nights in Sep 2024