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Holiday Inn Express New York - Manhattan West Side by IHG

2.5 star property
Hotel with free breakfast, a short walk to Manhattan Cruise Terminal

Choose dates to view prices

Photo gallery for Holiday Inn Express New York - Manhattan West Side by IHG

Exterior
Exterior
Pillowtop beds, in-room safe, desk, laptop workspace
Free daily buffet breakfast
Combined shower/tub, free toiletries, hair dryer, towels

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • Gym
  • Breakfast included
  • Laundry
  • Housekeeping
  • Air conditioning

Explore the area

Map
538 West 48th Street, New York, NY, 10036
  • Intrepid Sea, Air and Space Museum
    ‪7 min walk‬
  • Manhattan Cruise Terminal
    ‪8 min walk‬
  • Jacob K. Javits Convention Center
    ‪10 min walk‬
  • New York, NY (LGA-LaGuardia)
    ‪41 min drive‬

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Room options

View all photos for Standard Room, 2 Double Beds (Extra Floor Space)

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds (Extra Floor Space)

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Standard Room, 1 King Bed with Sofa bed | Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Double Beds, City View

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, City View

  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, City View

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, City View

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed (Extra Floor Space)

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed (Extra Floor Space)

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room

  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Communications, Roll-In Shower)

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Accessible (Communications, Roll-In Shower)

  • Sleeps 2
  • 1 Queen Bed

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Room

Hyatt Place New York City/Times Square

  • Breakfast included
  • Pet friendly
  • Free WiFi
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8.2 out of 10, Very Good, (2301)
The price is $149
per night
$174 total
includes taxes & fees
Mar 9 - Mar 10
Hyatt Place New York City/Times Square

About the neighborhood

New York

Located in Manhattan, Holiday Inn Express New York - Manhattan West Side by IHG is within a 10-minute walk of popular sights such as Manhattan Cruise Terminal and Intrepid Sea, Air and Space Museum. This hotel has 177 rooms and welcomes guests with conveniences like free breakfast, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Manhattan Cruise Terminal - 8 min walk
  • Jacob K. Javits Convention Center - 10 min walk
  • Times Square - 11 min walk
  • Broadway - 12 min walk
  • Madison Square Garden - 3 min drive

Getting around

  • New York W 32nd St. Station - 3 min drive
  • 50 St. Station (8th Av.) - 10 min walk
  • LaGuardia Airport (LGA) - 41 min drive

Restaurants

  • ‪Hardware Bar - ‬2 min walk
  • ‪Landmark Tavern - ‬3 min walk
  • ‪DBL/ Dive Bar Lounge - ‬3 min walk
  • ‪Back Pocket Bar - ‬3 min walk
  • ‪Anejo - ‬3 min walk

About this property

Holiday Inn Express New York - Manhattan West Side by IHG

Hotel with free breakfast, a short walk to Manhattan Cruise Terminal
Guests of Holiday Inn Express New York - Manhattan West Side by IHG enjoy a 24-hour gym, free WiFi in public areas, and a 24-hour business center. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include express check-out, a convenience store, and an ATM.
Guests can expect to find free WiFi and 32-inch flat-screen TVs with cable channels and pay movies. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Other amenities include refrigerators, microwaves, and coffee makers.
Recreational amenities at the hotel include a 24-hour fitness center.

Languages

English, French, German, Italian, Polish, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 0.8 miles (USD 55 per day)

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:00 AM

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Free crib
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 24-hour business center

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 11 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Nearby parking fee: USD 55 per day (4265 ft away)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, mobile payments, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Manhattan Side
Holiday Inn Express Manhattan Side Hotel
Holiday Inn Express Manhattan Side Hotel New York West
Holiday Inn Express New York Manhattan West
Holiday Inn Express New York Manhattan West Side
New York Manhattan West Side
Holiday Inn Express New York Manhattan West Side Hotel
Holiday Inn Express New York Manhattan West Side
Holiday Inn Express New York Manhattan West Side an IHG Hotel
Holiday Inn Express New York - Manhattan West Side by IHG Hotel
"Holiday Inn Express New York Manhattan West Side an IHG Hotel"

Frequently asked questions

Are free cancellation options available at Holiday Inn Express New York - Manhattan West Side by IHG?

Holiday Inn Express New York - Manhattan West Side by IHG provides free cancellation on select room rates. For specific requirements, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Holiday Inn Express New York - Manhattan West Side by IHG?

As of Feb 23, 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Express New York - Manhattan West Side by IHG on Mar 5, 2025 start from $143.1, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of Holiday Inn Express New York - Manhattan West Side by IHG?

This hotel is situated in Manhattan within a 10-minute walk of Manhattan Cruise Terminal and Intrepid Sea, Air and Space Museum. You'll also find Times Square and Broadway less than a mile away.

Will I be able to park at Holiday Inn Express New York - Manhattan West Side by IHG?

No, there isn't parking available at the hotel.

Does Holiday Inn Express New York - Manhattan West Side by IHG feature a casino at the property?

No, Holiday Inn Express New York - Manhattan West Side by IHG doesn't have a casino.

Is there an indoor pool at Holiday Inn Express New York - Manhattan West Side by IHG?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Holiday Inn Express New York - Manhattan West Side by IHG?

Couples staying at this hotel will appreciate amenities like a pillowtop mattress as well as proposal/romance packages and a 24-hour fitness facility.

Are there hot tubs at Holiday Inn Express New York - Manhattan West Side by IHG?

No, there isn't a spa tub at this hotel.

Does Holiday Inn Express New York - Manhattan West Side by IHG have a restaurant that serves breakfast?

Holiday Inn Express New York - Manhattan West Side by IHG offers free buffet breakfast each morning though there is no restaurant.

Does Holiday Inn Express New York - Manhattan West Side by IHG allow pets to stay free of charge?

No, pets aren't allowed at Holiday Inn Express New York - Manhattan West Side by IHG though service animals are welcome.

Does Holiday Inn Express New York - Manhattan West Side by IHG have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to Holiday Inn Express New York - Manhattan West Side by IHG?

The closest major airport to Holiday Inn Express New York - Manhattan West Side by IHG is LaGuardia Airport (LGA), which is 16.3 mi away (41 minutes by car). Another top airport is Teterboro, NJ (TEB), which is located 11.7 mi away (18-minute drive).

Are there rooms with balconies at Holiday Inn Express New York - Manhattan West Side by IHG?

No, there aren't any guestrooms with balconies at Holiday Inn Express New York - Manhattan West Side by IHG.

Holiday Inn Express New York - Manhattan West Side by IHG Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 699 out of 1678 reviews
Rating 8 - Good. 486 out of 1678 reviews
Rating 6 - Okay. 268 out of 1678 reviews
Rating 4 - Poor. 119 out of 1678 reviews
Rating 2 - Terrible. 106 out of 1678 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

Khalid, Kissimmee

Disliked: Cleanliness, staff & service, property conditions & facilities
This hotel is one of the worst so far , loud noises from people walking by or in the lobby talking loud and drinking like in the ghetto, breakfast is disgusting like they are feeding convicts, and super crowded and only few tables and chairs plus room is super small and constructions on site pounding in your ears constantly since 8 am in the morning all the way to the rest of the day , guests next doors slamming doors nonstop, shower is terrible, not recommended at all unless you want to ruin your vacation then stay here.
Stayed 4 nights in Feb 2025

8/10 Good

Ligia

Traveled with family
Liked: Cleanliness, staff & service
Clean hotel. Rooms are small but clean. Good location. Close to restaurant row. 15-20 min walk to Rockefeller/ Radio City/ Times Square. Very close to the theater district. Nearest subway on 50th street. The only complaint I have is the breakfast situation. Very small area to eat and lots of people the entire time during breakfast hours. We went at 6:30 when breakfast opened and barely managed to find a table. A few minutes later the place was already very crowded. By the third day we decided that breakfast at the hotel was not worth it, so we went down the street to one of the diners on 9th.
Stayed 5 nights in Dec 2024

8/10 Good

Deborah, Charlottetown

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Nov 2024

8/10 Good

Angelo

Traveled with family
Liked: Cleanliness, staff & service, amenities
Convenient location, all attractions are within walking distance. Walking distance of restaurants. Only issue was the small bar fridge sounded like a train when cycled on, other than that hotel was good.
Stayed 3 nights in Nov 2024

10/10 Excellent

FATIM

Liked: Cleanliness, staff & service, property conditions & facilities
Staff are nice
Stayed 3 nights in Nov 2024

4/10 Poor

SUSY

Stayed 1 night in Oct 2024

6/10 Okay

Sheila

Traveled with partner
Disliked: Cleanliness
The place was not clean at all, there were lots of dust on the window counter. In the morning, workers were drilling by our window so it was loud. Also, the next door neighbors were so loud all night we had to yell at them to stop so we can sleep. The walls were too thin we can hear every bang, every step they made. The free breakfast was decent but it was so packed that they kept running out of coffee and food and it took a while to get refills. You also listed that it had laundry when in fact it didn’t.
Stayed 6 nights in Nov 2024

10/10 Excellent

Kieran

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great hotel in a great location. Not far from attractions and also train/metro stations if you wanted to go further afield. Would recommend this hotel to others
Stayed 5 nights in Nov 2024

2/10 Terrible

Julio

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Edny

Stayed 3 nights in Nov 2024

10/10 Excellent

YILING

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs are really nice and helpful!
Stayed 2 nights in Nov 2024

10/10 Excellent

Sambit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely helpful Front desk as well as house keeping staff. Room sizes are typical New York. Definitely will come back again
Stayed 3 nights in Nov 2024

8/10 Good

Andy

Liked: Staff & service, property conditions & facilities, room comfort
Decent value NY hotel
Good location and good value, although breakfast area was too small for size of hotel. The breakfast was ok given it was included in room rate, you wouldn't have paid extra.
Stayed 3 nights in Nov 2024

8/10 Good

Della

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Nov 2024

8/10 Good

Monica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Time Square & Subway - walking distance
Stayed 4 nights in Nov 2024

8/10 Good

Yilmaz

Liked: Cleanliness, staff & service, amenities
Great location. Acceptable conditions. Matresses should be improved.
Stayed 4 nights in Nov 2024

10/10 Excellent

oneil

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Nov 2024

4/10 Poor

April

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

8/10 Good

Drew

Traveled with group
Liked: Cleanliness, staff & service
A recent place. New york is super expensive so comparatively i suppose it was fine. They really should have let people know they are renovating the exterior of the building which means drilling etc. The room was fine. I should've asked for pillows that weren't worn down but at least the bed was super comfy.
Stayed 7 nights in Oct 2024

6/10 Okay

Patrick

Traveled with partner
Liked: Staff & service
Asked for quiet room and got it. Yay. Breakfast is a circus or a zoo. Way too many people fighting over food lines for very simple items. Elevators super busy during morning rush. Bed was very comfortable. Housekeeping was great. Location was safe to us. 3 long blocks to Broadway. Easy 20 minute walk to most theaters. Would consider again but lots to choose from in the area. Free breakfast-meh.
Stayed 3 nights in Nov 2024

6/10 Okay

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

8/10 Good

Gary

Traveled with group
Very convenient to Broadway and shows and two blocks from cruise ship terminal. Our room was a bit on the small side but nice with good bath facilities.
Stayed 1 night in Oct 2024

4/10 Poor

Jacquelyn

Disliked: Cleanliness, property conditions & facilities
Tired
Stayed 3 nights in Nov 2024

8/10 Good

Jesus, Hoffman Estates

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was ok, clean. Breakfast was good. Air conditioning on the room was not working when we arrived and had to reset the switch, and even when we turned it on, room smelled weird when we came back at night (like something burned). Area around the hotel had very little illumination and was dirty. We did not feel very safe walking at night
Stayed 2 nights in Nov 2024

10/10 Excellent

Scott

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Close to everything
Stayed 5 nights in Oct 2024

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