Holiday Inn Express New York - Manhattan West Side, an IHG Hotel

2.5 star property
Hotel with free breakfast, a short walk to Intrepid Sea, Air and Space Museum

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express New York - Manhattan West Side, an IHG Hotel

Exterior
Interior
Exterior
Pillowtop beds, in-room safe, desk, laptop workspace
City view

Reviews

8.0 out of 10

Very good

Popular amenities

  • Room service
  • Gym
  • Breakfast included
  • Laundry
  • Housekeeping
  • Air conditioning

Explore the area

Map
538 West 48th Street, New York, NY, 10036
  • Intrepid Sea, Air and Space Museum
    7 min walk
  • Jacob K. Javits Convention Center
    10 min walk
  • Times Square
    11 min walk
  • New York, NY (LGA-LaGuardia)
    44 min drive

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Room options

Standard Room, 2 Double Beds (Extra Floor Space)

  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Double Beds, City View

  • City view
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, City View

  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed (Extra Floor Space)

  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room

  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

Standard Room, 1 Queen Bed, Accessible (Communications, Roll-In Shower)

  • Sleeps 2
  • 1 Queen Bed

Similar properties

About the neighborhood

New York

Located in Manhattan, Holiday Inn Express New York - Manhattan West Side, an IHG Hotel is a leisurely stroll from popular sights such as Times Square and Manhattan Cruise Terminal. This hotel has 177 rooms and welcomes guests with conveniences like free breakfast, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Jacob K. Javits Convention Center - 10 min walk
  • Times Square - 11 min walk
  • Broadway - 12 min walk
  • Rockefeller Center - 17 min walk
  • Madison Square Garden - 3 min drive

Getting around

  • New York W 32nd St. Station - 3 min drive
  • 50 St. Station (8th Av.) - 10 min walk
  • LaGuardia Airport (LGA) - 44 min drive

Restaurants

  • ‪Hardware Bar - ‬2 min walk
  • ‪Landmark Tavern - ‬4 min walk
  • ‪DBL/ Dive Bar Lounge - ‬3 min walk
  • ‪Back pocket bar - ‬3 min walk
  • ‪Anejo - ‬3 min walk

About this property

Holiday Inn Express New York - Manhattan West Side, an IHG Hotel

Hotel with free breakfast, a short walk to Intrepid Sea, Air and Space Museum
Guests of Holiday Inn Express New York - Manhattan West Side, an IHG Hotel enjoy a 24-hour gym, free WiFi in public areas, and a 24-hour business center. The front desk has multilingual staff on hand 24/7 to help with concierge services, securing valuables, and dry cleaning/laundry. Additional amenities include express check-out, an ATM, and a convenience store.
Guests can expect to find free WiFi and 32-inch flat-screen TVs with cable channels and pay movies. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Other amenities include refrigerators, microwaves, and coffee makers.
Recreational amenities at the hotel include a 24-hour fitness center.

Languages

English, French, German, Italian, Polish, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 0.8 miles (USD 55 per day)

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:00 AM

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Free crib
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 24-hour business center

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 11 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Nearby parking fee: USD 55 per day (4265 ft away)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, mobile payments, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Manhattan Side
Holiday Inn Express Manhattan Side Hotel
Holiday Inn Express Manhattan Side Hotel New York West
Holiday Inn Express New York Manhattan West
Holiday Inn Express New York Manhattan West Side
New York Manhattan West Side
Holiday Inn Express New York Manhattan West Side Hotel
Holiday Inn Express New York Manhattan West Side
Holiday Inn Express New York Manhattan West Side an IHG Hotel
"Holiday Inn Express New York Manhattan West Side an IHG Hotel"

Frequently asked questions

Are free cancellation options available at Holiday Inn Express New York - Manhattan West Side, an IHG Hotel?

Holiday Inn Express New York - Manhattan West Side, an IHG Hotel provides free cancellation on select room rates. For specific requirements, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Holiday Inn Express New York - Manhattan West Side, an IHG Hotel?

As of Dec 23, 2024, prices found for a 1-night stay for 2 adults at Holiday Inn Express New York - Manhattan West Side, an IHG Hotel on Jan 6, 2025 start from $116.1, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of Holiday Inn Express New York - Manhattan West Side, an IHG Hotel?

This hotel is situated in Manhattan within a short 11-minute walk of Times Square and also 12 minutes on foot from Manhattan Cruise Terminal. You'll also find Broadway and Rockefeller Center less than a mile away.

Will I be able to park at Holiday Inn Express New York - Manhattan West Side, an IHG Hotel?

No, this hotel doesn't offer parking.

Does Holiday Inn Express New York - Manhattan West Side, an IHG Hotel feature a casino at the property?

No, Holiday Inn Express New York - Manhattan West Side, an IHG Hotel doesn't have a casino.

Is there an indoor pool at Holiday Inn Express New York - Manhattan West Side, an IHG Hotel?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Holiday Inn Express New York - Manhattan West Side, an IHG Hotel?

Couples staying at this hotel will appreciate amenities like a pillowtop mattress as well as proposal/romance packages and a 24-hour fitness facility.

Are there hot tubs at Holiday Inn Express New York - Manhattan West Side, an IHG Hotel?

No, this hotel doesn't have a spa tub.

Does Holiday Inn Express New York - Manhattan West Side, an IHG Hotel have a restaurant that serves breakfast?

Holiday Inn Express New York - Manhattan West Side, an IHG Hotel offers free buffet breakfast each morning though there is no restaurant.

Does Holiday Inn Express New York - Manhattan West Side, an IHG Hotel allow pets to stay free of charge?

No, pets aren't allowed at Holiday Inn Express New York - Manhattan West Side, an IHG Hotel though service animals are welcome.

Are there connecting rooms at Holiday Inn Express New York - Manhattan West Side, an IHG Hotel?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to Holiday Inn Express New York - Manhattan West Side, an IHG Hotel?

The closest major airport to Holiday Inn Express New York - Manhattan West Side, an IHG Hotel is LaGuardia Airport (LGA), which is 10.2 mi away (44 minutes by car). Another top airport is Teterboro, NJ (TEB), which is located 11.8 mi away (17-minute drive).

Can I book a room with a balcony at Holiday Inn Express New York - Manhattan West Side, an IHG Hotel?

No, there aren't any guestrooms with balconies at Holiday Inn Express New York - Manhattan West Side, an IHG Hotel.

Holiday Inn Express New York - Manhattan West Side, an IHG Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 638 out of 1548 reviews" "
Rating 8 - Good. 443 out of 1548 reviews" "
Rating 6 - Okay. 253 out of 1548 reviews" "
Rating 4 - Poor. 113 out of 1548 reviews" "
Rating 2 - Terrible. 101 out of 1548 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

FEDERICO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Sep 2024

10/10 Excellent

Alma, Laredo

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very nice and helpful. We enjoyed our stay a lot.
Stayed 4 nights in Sep 2024

10/10 Excellent

Elizabeth

Liked: Staff & service, property conditions & facilities
Touria was wonderful at check in
Stayed 1 night in Sep 2024

6/10 Okay

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
This was in a great location however it was a little noisy outside in the mornings due to construction
Stayed 3 nights in Sep 2024

10/10 Excellent

Plax

Stayed 3 nights in Aug 2024

8/10 Good

Ashley

Liked: Staff & service
We had no issues with staff . Always very helpful and very friendly . Front entrance for check in .. too small . Lots of people hanging around waiting for flights . No room to really get to the check in desk . Staff are doing the best they can with what they have to work with .
Stayed 3 nights in Sep 2024

4/10 Poor

Christopher, Ladson

Traveled with family
Disliked: Staff & service
The property itself was.. okay. The area was.. okay. It's Hell's Kitchen. If you're expecting glitz and glamor, this isn't the area. There were highlights. The local bagel shop was amazing though crowded. Still worth the walk even though it was half a mile away. The hotel breakfast? Meh.. it was food.That's about as kind as I can be about it. But SUPER crowded. Actually, the whole place seemed crowded. There was a line at the desk every time I walked by. The big disappointment was finding out when I got there that I was booked for 9 nights when I was leaving in 2. Admittedly, that was my fault for not going through Travelocity more carefully. I will say, Travelocity did a great job trying to get it straightened out but.. since there was a 'no refund' in place from Holiday Inn, it was the most expensive hotel I didn't stay in for a week. That kinda tainted the experience quite a bit but I appreciate Travelocity's efforts very much.
Stayed 9 nights in Sep 2024

10/10 Excellent

Olmedo

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 7 nights in Jul 2024

8/10 Good

Julie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel- great view of the Edge from out of our window. Property cleaned daily. Wonderful convenient location- walking distance to the river, Broadway shows, Times Square, the Edge and subway. Useful to have breakfast provided but it is very busy so patience required. Good restaurants nearby. Friendly staff. Recommend if you’re looking for a good hotel in a convenient location at a reasonable price.
Stayed 5 nights in Sep 2024

8/10 Good

Albiato

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel nearest to cruise terminal that’s why we booked it, just a short 5 mins walk
Stayed 4 nights in Sep 2024

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great time - quiet and had a beautiful view
Stayed 1 night in Sep 2024

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time - was quiet with a beautiful view
Stayed 1 night in Sep 2024

6/10 Okay

Anne

Traveled with partner
Liked: Cleanliness, staff & service
The room we were in - 216 - there was constant noise from the fridge and i would say from the pipes...kept me up every night...and the fact you could not really regulate the AC was not great.
Stayed 7 nights in Aug 2024

8/10 Good

Jaehun

Stayed 3 nights in Aug 2024

8/10 Good

JOSEPH, Elkton

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NA
Stayed 2 nights in Sep 2024

8/10 Good

Roberto, Bothell

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The room is way too small. I paid for a city view but the window was so dirty that it was really hard view trough it. They are not prepare for a breakfast buffet so you gotta fight the for the food, besides the breakfast area it's very small. The employees are nice and helpful and the premises are clean in general. Even when it is an old building, it is well maintained.
Stayed 4 nights in Aug 2024

10/10 Excellent

Ana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay for your vacations
Stayed 2 nights in Sep 2024

6/10 Okay

Katelyn

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Kirsty

Stayed 4 nights in Aug 2024

8/10 Good

kevin

Traveled with family
Liked: Cleanliness, staff & service
Very nice staff, great location for a cruise and nice buffet. What’s not to like about that 😄
Stayed 1 night in Sep 2024

10/10 Excellent

SUELY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Lee

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Location is fairly close to Times Square and Midtown but at the end of the day something closer is better. For the price it is a great option. Room very small.
Stayed 3 nights in Sep 2024

10/10 Excellent

SAJID

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Touria at the front desk was awesome. And the lady who did the check out at 12 noon on 5th was also very good. Awesome service v
Stayed 2 nights in Sep 2024

4/10 Poor

Hilda-ann

Liked: Cleanliness, staff & service
Our door did not lock properly. The elevator takes forever and the breakfast you wait so long to get food and there is no seating available.. you should cater for the amount of rooms you have and 2 elevators definitely not enough.!
Stayed 2 nights in Sep 2024

8/10 Good

JEMIMA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 2 nights in Sep 2024