Holiday Inn Express New York - Manhattan West Side by IHG

2.5 star property
Hotel with free breakfast, a short walk to Manhattan Cruise Terminal

Choose dates to view prices

Photo gallery for Holiday Inn Express New York - Manhattan West Side by IHG

Exterior
Point of interest
Exterior
Pillowtop beds, in-room safe, desk, laptop workspace
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • Gym
  • Breakfast included
  • Laundry
  • Housekeeping
  • Air conditioning

Explore the area

Map
538 West 48th Street, New York, NY, 10036
  • Manhattan Cruise Terminal
    ‪8 min walk‬
  • Times Square
    ‪11 min walk‬
  • Broadway
    ‪12 min walk‬
  • New York, NY (LGA-LaGuardia)
    ‪41 min drive‬

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Room options

Standard Room, 2 Double Beds (Extra Floor Space)

  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Double Beds, City View

  • City view
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, City View

  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed (Extra Floor Space)

  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room

  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

Standard Room, 1 Queen Bed, Accessible (Communications, Roll-In Shower)

  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

New York

Located in Manhattan, Holiday Inn Express New York - Manhattan West Side by IHG is within a 10-minute walk of popular sights such as Manhattan Cruise Terminal and Intrepid Sea, Air and Space Museum. This hotel has 177 rooms and welcomes guests with conveniences like free breakfast, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Manhattan Cruise Terminal - 8 min walk - 0.5 miles
  • Times Square - 11 min walk - 0.6 miles
  • Broadway - 12 min walk - 0.7 miles
  • Rockefeller Center - 17 min walk - 0.9 miles
  • Madison Square Garden - 3 min drive - 1.5 miles

Getting around

  • New York W 32nd St. Station - 3 min drive
  • 50 St. Station (8th Av.) - 10 min walk
  • LaGuardia Airport (LGA) - 41 min drive

Restaurants

  • ‪Hardware Bar - ‬2 min walk
  • ‪Landmark Tavern - ‬3 min walk
  • ‪DBL/ Dive Bar Lounge - ‬3 min walk
  • ‪Back Pocket Bar - ‬3 min walk
  • ‪Anejo - ‬3 min walk

About this property

Holiday Inn Express New York - Manhattan West Side by IHG

Hotel with free breakfast, a short walk to Manhattan Cruise Terminal
Guests of Holiday Inn Express New York - Manhattan West Side by IHG enjoy a 24-hour gym, free WiFi in public areas, and a 24-hour business center. The front desk has multilingual staff on hand 24/7 to help with concierge services, securing valuables, and dry cleaning/laundry. Additional amenities include express check-out, an ATM, and a TV in a common area.
Guests can expect to find free WiFi and 32-inch flat-screen TVs with cable channels and pay movies. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Other amenities include refrigerators, microwaves, and coffee makers.
Recreational amenities at the hotel include a 24-hour fitness center.

Languages

English, French, German, Italian, Polish, Russian, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 0.8 miles (USD 55 per day)

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:00 AM

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 24-hour business center

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 11 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Nearby parking fee: USD 55 per day (4265 ft away)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, mobile payments, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Manhattan Side
Holiday Inn Express Manhattan Side Hotel
Holiday Inn Express Manhattan Side Hotel New York West
Holiday Inn Express New York Manhattan West
Holiday Inn Express New York Manhattan West Side
New York Manhattan West Side
Holiday Inn Express New York Manhattan West Side Hotel
Holiday Inn Express New York Manhattan West Side
Holiday Inn Express New York Manhattan West Side by IHG
Holiday Inn Express New York Manhattan West Side an IHG Hotel
Holiday Inn Express New York - Manhattan West Side by IHG Hotel

Frequently asked questions

Are free cancellation options available at Holiday Inn Express New York - Manhattan West Side by IHG?

Holiday Inn Express New York - Manhattan West Side by IHG provides free cancellation on select room rates. For specific requirements, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Holiday Inn Express New York - Manhattan West Side by IHG?

As of Apr 24, 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Express New York - Manhattan West Side by IHG on Apr 27, 2025 start from $151.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of Holiday Inn Express New York - Manhattan West Side by IHG?

This hotel is situated in Manhattan within a 10-minute walk of Manhattan Cruise Terminal and Intrepid Sea, Air and Space Museum. You'll also find Times Square and Broadway less than a mile away.

Will I be able to park at Holiday Inn Express New York - Manhattan West Side by IHG?

No, this hotel doesn't offer parking.

Does Holiday Inn Express New York - Manhattan West Side by IHG feature a casino at the property?

No, Holiday Inn Express New York - Manhattan West Side by IHG doesn't have a casino.

Is there an indoor pool at Holiday Inn Express New York - Manhattan West Side by IHG?

No, there is no indoor pool at this hotel.

Is Holiday Inn Express New York - Manhattan West Side by IHG good for couples?

Couples staying at this hotel will appreciate amenities like a pillowtop mattress as well as proposal/romance packages and a 24-hour fitness facility.

Are there hot tubs at Holiday Inn Express New York - Manhattan West Side by IHG?

No, this hotel doesn't have a spa tub.

Does Holiday Inn Express New York - Manhattan West Side by IHG have a restaurant that serves breakfast?

Holiday Inn Express New York - Manhattan West Side by IHG offers free buffet breakfast each morning though there is no restaurant.

Does Holiday Inn Express New York - Manhattan West Side by IHG allow pets to stay free of charge?

No, pets aren't allowed at Holiday Inn Express New York - Manhattan West Side by IHG though service animals are welcome.

Does Holiday Inn Express New York - Manhattan West Side by IHG have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to Holiday Inn Express New York - Manhattan West Side by IHG?

The closest major airport to Holiday Inn Express New York - Manhattan West Side by IHG is LaGuardia Airport (LGA), which is 10.1 mi away (41 minutes by car). Another top airport is Teterboro, NJ (TEB), which is located 11.7 mi away (18-minute drive).

Are there rooms with balconies at Holiday Inn Express New York - Manhattan West Side by IHG?

No, there aren't any guestrooms with balconies at Holiday Inn Express New York - Manhattan West Side by IHG.

Holiday Inn Express New York - Manhattan West Side by IHG Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 756 out of 1818 reviews
Rating 8 - Good. 526 out of 1818 reviews
Rating 6 - Okay. 291 out of 1818 reviews
Rating 4 - Poor. 127 out of 1818 reviews
Rating 2 - Terrible. 118 out of 1818 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Thomas

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Just a few blocks away from several restaurants. However, only one working elevator.
Stayed 4 nights in Apr 2025

2/10 Terrible

Khalid, Kissimmee

Disliked: Cleanliness, staff & service, property conditions & facilities
This hotel is one of the worst so far , loud noises from people walking by or in the lobby talking loud and drinking like in the ghetto, breakfast is disgusting like they are feeding convicts, and super crowded and only few tables and chairs plus room is super small and constructions on site pounding in your ears constantly since 8 am in the morning all the way to the rest of the day , guests next doors slamming doors nonstop, shower is terrible, not recommended at all unless you want to ruin your vacation then stay here.
Stayed 4 nights in Feb 2025

10/10 Excellent

Mary

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Everything was so clean, a bit tight quarters, but offered the stay we needed for one night.
Stayed 1 night in Jan 2025

10/10 Excellent

Ramon

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean and close to Manhattan
Stayed 3 nights in Dec 2024

4/10 Poor

Ana

Traveled with group, Traveled with family
Stayed 1 night in Jan 2025

8/10 Good

al

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was good but the dinning area even in off season was crowded.
Stayed 3 nights in Jan 2025

10/10 Excellent

Jose Maria

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
great place to stay, walking distance from Broadway & Time Square.
Stayed 3 nights in Jan 2025

8/10 Good

Arturo

Traveled with family
Liked: Property conditions & facilities, room comfort

Good Stay, But Breakfast Staff Needs Improvement

Overall, my stay at the hotel was good. The breakfast was decent, with a consistent selection of eggs, bread, and either sausage or bacon. However, the two small girls managing the breakfast area were extremely rude, both to me and other guests. This was disappointing, especially since the rest of the staff were very kind and helpful. Improving the attitude and professionalism of these two individuals would significantly enhance the overall guest experience.
Stayed 9 nights in Jan 2025

10/10 Excellent

ABIGAIL

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Jan 2025

8/10 Good

Maria, Coto Laurel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In my experience, generally the stay was good.
Stayed 4 nights in Jan 2025

8/10 Good

Emily Megan

Traveled with family
Liked: Cleanliness, staff & service, amenities
Staff and service was great. The breakfast area is a nightmare. The rooms are tiny but it’s New York City. Walking distance to a lot of things. Some areas around hotel are a little sketchy walking at night.
Stayed 3 nights in Jan 2025

8/10 Good

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was good. Did the trick for NY, when not being in your room much. Close to Times Square, but not close enough to a subway, if you don’t like to walk.
Stayed 4 nights in Nov 2024

8/10 Good

Lovena

Stayed 3 nights in Jan 2025

8/10 Good

Bhavya

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property. Staff is friendly
Stayed 4 nights in Jan 2025

10/10 Excellent

Alejandra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was nice!!
Stayed 5 nights in Jan 2025

10/10 Excellent

Amy

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful stay at this property! It was exceptionally clean and well-maintained, which made it feel very comfortable and welcoming. The location is fantastic—just a short walk to Times Square and surrounded by great restaurants, making it easy to enjoy the vibrant city life. Additionally, the convenience of having nearby bus stops made exploring other tourist attractions a breeze. While you can hear some noise from other guests and the bustling city outside, it’s to be expected given the central location. Overall, it’s a perfect spot for anyone looking to be in the heart of the action while having a clean and cozy place to return to at the end of the day.
Stayed 4 nights in Jan 2025

10/10 Excellent

Ijah, Mount Vernon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it here
Stayed 2 nights in Jan 2025

10/10 Excellent

Cora

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast area to small but Everything was ok.
Stayed 4 nights in Jan 2025

4/10 Poor

Jennifer

Stayed 1 night in Jan 2025

10/10 Excellent

Johan Gabriel

Traveled with family and small children, Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recommend
Stayed 1 night in Jan 2025

10/10 Excellent

Daniel

Stayed 3 nights in Jan 2025

6/10 Okay

RUTHIE, KENNER

Traveled with family
Disliked: Amenities
The rooms are extremely small. It was hard maneuvering four ppl in the room,but we managed it. Great location to Times square
Stayed 3 nights in Jan 2025

8/10 Good

Johanna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros:This hotel was within 10 minutes of many eateries and 15 minutes from Times Square. Their breakfast selection has excellent hot meals that change daily. At the end of our trip, the hotel found us a great driver to take us to the airport and the fees were less than a taxis or Uber. Cons: The rooms were small, but I think they can be improved with a bit more storage and wall outlets. The only ones available were in inconvenient locations. Also, the breakfast area was crowded near the breads/ pastries. I think they should move the plates and plasticware to another area and maybe these pastries to avoid the congestion.
Stayed 6 nights in Jan 2025

10/10 Excellent

Sydney

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property for quick weekday trip
Stayed 3 nights in Jan 2025

10/10 Excellent

Carly, Coconut Creek

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025