Holiday Inn Express New York - Manhattan West Side by IHG

2.5 star property
Hotel with free breakfast, a short walk to Manhattan Cruise Terminal

Choose dates to view prices

Photo gallery for Holiday Inn Express New York - Manhattan West Side by IHG

Exterior
Pillowtop beds, in-room safe, desk, laptop workspace
Interior
City view
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • Gym
  • Breakfast included
  • Laundry
  • Housekeeping
  • Air conditioning

Explore the area

Map
538 West 48th Street, New York, NY, 10036
  • Manhattan Cruise Terminal
    ‪8 min walk‬
  • Times Square
    ‪11 min walk‬
  • Broadway
    ‪12 min walk‬
  • New York, NY (LGA-LaGuardia)
    ‪41 min drive‬

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Room options

Standard Room, 2 Double Beds (Extra Floor Space)

  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Double Beds, City View

  • City view
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, City View

  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed (Extra Floor Space)

  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room

  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

Standard Room, 1 Queen Bed, Accessible (Communications, Roll-In Shower)

  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

New York

Located in Manhattan, Holiday Inn Express New York - Manhattan West Side by IHG is within a 10-minute walk of popular sights such as Manhattan Cruise Terminal and Intrepid Sea, Air and Space Museum. This hotel has 177 rooms and welcomes guests with conveniences like free breakfast, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Manhattan Cruise Terminal - 8 min walk - 0.5 miles
  • Times Square - 11 min walk - 0.6 miles
  • Broadway - 12 min walk - 0.7 miles
  • Rockefeller Center - 17 min walk - 0.9 miles
  • Madison Square Garden - 3 min drive - 1.5 miles

Getting around

  • New York W 32nd St. Station - 3 min drive
  • 50 St. Station (8th Av.) - 10 min walk
  • LaGuardia Airport (LGA) - 41 min drive

Restaurants

  • ‪Hardware Bar - ‬2 min walk
  • ‪Landmark Tavern - ‬3 min walk
  • ‪DBL/ Dive Bar Lounge - ‬3 min walk
  • ‪Back Pocket Bar - ‬3 min walk
  • ‪Anejo - ‬3 min walk

About this property

Holiday Inn Express New York - Manhattan West Side by IHG

Hotel with free breakfast, a short walk to Manhattan Cruise Terminal
Guests of Holiday Inn Express New York - Manhattan West Side by IHG enjoy a 24-hour gym, free WiFi in public areas, and a 24-hour business center. The front desk has multilingual staff on hand 24/7 to help with tours or tickets, dry cleaning/laundry, and luggage storage. Additional amenities include express check-out, a TV in a common area, and an ATM.
Guests can expect to find free WiFi and 32-inch flat-screen TVs with cable channels and pay movies. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Other amenities include refrigerators, microwaves, and coffee makers.
Recreational amenities at the hotel include a 24-hour fitness center.

Languages

English, French, German, Italian, Polish, Russian, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 0.8 miles (USD 55 per day)

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:00 AM

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 24-hour business center

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 11 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Nearby parking fee: USD 55 per day (4265 ft away)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, mobile payments, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Manhattan Side
Holiday Inn Express Manhattan Side Hotel
Holiday Inn Express Manhattan Side Hotel New York West
Holiday Inn Express New York Manhattan West
Holiday Inn Express New York Manhattan West Side
New York Manhattan West Side
Holiday Inn Express New York Manhattan West Side Hotel
Holiday Inn Express New York Manhattan West Side
Holiday Inn Express New York Manhattan West Side by IHG
Holiday Inn Express New York Manhattan West Side an IHG Hotel
Holiday Inn Express New York - Manhattan West Side by IHG Hotel

Frequently asked questions

Are free cancellation options available at Holiday Inn Express New York - Manhattan West Side by IHG?

Holiday Inn Express New York - Manhattan West Side by IHG provides free cancellation on select room rates. For specific requirements, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Holiday Inn Express New York - Manhattan West Side by IHG?

As of Mar 31, 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Express New York - Manhattan West Side by IHG on Apr 6, 2025 start from $143.1, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of Holiday Inn Express New York - Manhattan West Side by IHG?

This hotel is situated in Manhattan within a 10-minute walk of Manhattan Cruise Terminal and Intrepid Sea, Air and Space Museum. You'll also find Times Square and Broadway less than a mile away.

Will I be able to park at Holiday Inn Express New York - Manhattan West Side by IHG?

No, this hotel doesn't offer parking.

Does Holiday Inn Express New York - Manhattan West Side by IHG feature a casino at the property?

No, Holiday Inn Express New York - Manhattan West Side by IHG doesn't have a casino.

Is there an indoor pool at Holiday Inn Express New York - Manhattan West Side by IHG?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Holiday Inn Express New York - Manhattan West Side by IHG?

Couples staying at this hotel will appreciate amenities like a pillowtop mattress as well as proposal/romance packages and a 24-hour fitness facility.

Does Holiday Inn Express New York - Manhattan West Side by IHG have a hot tub?

No, this hotel doesn't have a spa tub.

Does Holiday Inn Express New York - Manhattan West Side by IHG have a restaurant that serves breakfast?

Holiday Inn Express New York - Manhattan West Side by IHG offers free buffet breakfast each morning though there is no restaurant.

Does Holiday Inn Express New York - Manhattan West Side by IHG allow pets to stay free of charge?

No, pets aren't allowed at Holiday Inn Express New York - Manhattan West Side by IHG though service animals are welcome.

Are there connecting rooms at Holiday Inn Express New York - Manhattan West Side by IHG?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to Holiday Inn Express New York - Manhattan West Side by IHG?

The closest major airport to Holiday Inn Express New York - Manhattan West Side by IHG is LaGuardia Airport (LGA), which is 10.1 mi away (41 minutes by car). Another top airport is Teterboro, NJ (TEB), which is located 11.7 mi away (18-minute drive).

Are there rooms with balconies at Holiday Inn Express New York - Manhattan West Side by IHG?

No, you won't find guestrooms with balconies at Holiday Inn Express New York - Manhattan West Side by IHG.

Holiday Inn Express New York - Manhattan West Side by IHG Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 740 out of 1762 reviews
Rating 8 - Good. 506 out of 1762 reviews
Rating 6 - Okay. 278 out of 1762 reviews
Rating 4 - Poor. 123 out of 1762 reviews
Rating 2 - Terrible. 115 out of 1762 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

Khalid, Kissimmee

Disliked: Cleanliness, staff & service, property conditions & facilities
This hotel is one of the worst so far , loud noises from people walking by or in the lobby talking loud and drinking like in the ghetto, breakfast is disgusting like they are feeding convicts, and super crowded and only few tables and chairs plus room is super small and constructions on site pounding in your ears constantly since 8 am in the morning all the way to the rest of the day , guests next doors slamming doors nonstop, shower is terrible, not recommended at all unless you want to ruin your vacation then stay here.
Stayed 4 nights in Feb 2025

10/10 Excellent

Ivy

Good
Stayed 6 nights in Dec 2024

8/10 Good

Ligia

Traveled with family
Liked: Cleanliness, staff & service
Clean hotel. Rooms are small but clean. Good location. Close to restaurant row. 15-20 min walk to Rockefeller/ Radio City/ Times Square. Very close to the theater district. Nearest subway on 50th street. The only complaint I have is the breakfast situation. Very small area to eat and lots of people the entire time during breakfast hours. We went at 6:30 when breakfast opened and barely managed to find a table. A few minutes later the place was already very crowded. By the third day we decided that breakfast at the hotel was not worth it, so we went down the street to one of the diners on 9th.
Stayed 5 nights in Dec 2024

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Francesco

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the City, hotel and family.
Stayed 1 night in Dec 2024

2/10 Terrible

Amit Kumar

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is in bad shape and pathetic service. There was no light in the room, room heating didn’t work, staff response was very poor..overall horrible experience
Stayed 2 nights in Dec 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Angel Gabriel

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast options and great staff!!!
Stayed 4 nights in Dec 2024

8/10 Good

Callum

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2024

10/10 Excellent

Joe

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location
Stayed 1 night in Dec 2024

6/10 Okay

Harish N

Traveled with family
Liked: Cleanliness, staff & service
Expect the long elevator waiting time and construction noise (during my visit). Everything else was decent. Breakfast is a challenge due to small area. But the staff were very responsive and helpful. 👍
Stayed 3 nights in Dec 2024

8/10 Good

Zoila

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Is pretty good!
Stayed 1 night in Dec 2024

6/10 Okay

Josymar

Stayed 4 nights in Nov 2024

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay, breakfast eating area was a little small but staff offered other rooms and were very friendly.
Stayed 4 nights in Dec 2024

10/10 Excellent

Rita

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Holiday Inn for the Holidays.
1 mile from most main attractions. Subway near. Friendly staff. Good breakfast.
Stayed 4 nights in Dec 2024

2/10 Terrible

Rick

Stayed 3 nights in Dec 2024

10/10 Excellent

Tracy

Traveled with family
Liked: Property conditions & facilities
It was a bit of a walk from Times Square (10 NY blocks)
Stayed 4 nights in Dec 2024

6/10 Okay

Melissa

Traveled with family
The room went super clean but it was clean enough
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, well located and good breakfast. Staff was super helpful and friendly. Would definitely stay again!
Stayed 2 nights in Dec 2024

8/10 Good

Lisa

Stayed 7 nights in Dec 2024

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and cozy. Breakfast was a welcomed surprise!

6/10 Okay

Natalie

Traveled with partner
Liked: Cleanliness
Overall served its purpose. Nothing fancy and would have liked more bathroom counter space. Also very dim lighting throughout the room. Location was great as it is walking distance to many attractions. Wifi was terrible I was not really able to use it. Also the woman who checked us in was very unfriendly and rude when we showed up early to drop off our luggage and then came back to get it. Basically left us alone to do it ourselves and was rushing us. Breakfast was busy but had no issues getting a table to sit.
Stayed 4 nights in Dec 2024

10/10 Excellent

Berenice

Liked: Cleanliness, property conditions & facilities
Nice!
Stayed 3 nights in Nov 2024

8/10 Good

Phoi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

4/10 Poor

Charles

Business traveler
Liked: Cleanliness
OK - But serious ventilation issues.
Good and Bad. Location ok. Room clean and comfortable. BUT, the hotel has an (unresolved) serious problem with ventilation: every morning I was woken with the smell of breakfast cooking at 6.30 am in a room on the 9th floor (in fact the whole of the 9th floor stank of sausages and bacon - even thought the kitchen is on the G/1st level). Complained a couple of times - but told that waking to breakfast smells is a good thing!!!
Stayed 3 nights in Dec 2024