Holiday Inn Express New York - Manhattan West Side, an IHG Hotel in New York

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Hotel with free breakfast, a short walk to Intrepid Sea, Air and Space Museum

Choose dates to view prices

Dates

December 2024

January 2025

Pillowtop beds, in-room safe, desk, laptop workspace

Overview
Rooms
Location
Policies

Very good

Popular amenities

Room service

Gym

Breakfast included

Laundry

Housekeeping

Air conditioning

Explore the area

538 West 48th Street, New York, NY, 10036

Intrepid Sea, Air and Space Museum
7 min walk
Jacob K. Javits Convention Center
10 min walk
Times Square
11 min walk
New York, NY (LGA-LaGuardia)
33 min drive

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Room options

Standard Room, 2 Double Beds (Extra Floor Space)

Sleeps 4
2 Double Beds

Standard Room, 1 Queen Bed

Sleeps 2
1 Queen Bed

Standard Room, 1 King Bed with Sofa bed

Sleeps 4
1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Double Beds, City View

City view
Sleeps 4
2 Double Beds

Standard Room, 1 King Bed

Sleeps 2
1 King Bed

Standard Room, 1 King Bed, City View

City view
Sleeps 2
1 King Bed

Standard Room, 2 Double Beds

Sleeps 4
2 Double Beds

Standard Room, 1 King Bed (Extra Floor Space)

City view
Sleeps 2
1 King Bed

Standard Room

Sleeps 2
1 Double Bed OR 1 Queen Bed

Standard Room, 1 Queen Bed, Accessible (Communications, Roll-In Shower)

Sleeps 2
1 Queen Bed

Free WiFi

Restaurant

Air conditioning

Gym

per night

$715 total

includes taxes & fees

Dec 6 - Dec 7

About the neighborhood

New York

Located in Manhattan, Holiday Inn Express New York - Manhattan West Side, an IHG Hotel is a leisurely stroll from popular sights such as Times Square and Manhattan Cruise Terminal. This hotel has 177 rooms and welcomes guests with conveniences like free breakfast, a 24-hour gym, and free in-room WiFi.

What's nearby

Times Square - 11 min walk - 0.6 miles
Manhattan Cruise Terminal - 12 min walk - 0.6 miles
Broadway - 12 min walk - 0.7 miles
Rockefeller Center - 17 min walk - 0.9 miles
Madison Square Garden - 3 min drive - 1.5 miles

Getting around

New York W 32nd St. Station - 3 min drive
50 St. Station (8th Av.) - 10 min walk
LaGuardia Airport (LGA) - 33 min drive

Restaurants

‪Hardware Bar - ‬2 min walk
‪Landmark Tavern - ‬4 min walk
‪DBL/ Dive Bar Lounge - ‬3 min walk
‪Back pocket bar - ‬3 min walk
‪Anejo - ‬3 min walk

About this property

Holiday Inn Express New York - Manhattan West Side, an IHG Hotel

Hotel with free breakfast, a short walk to Intrepid Sea, Air and Space Museum

Guests of Holiday Inn Express New York - Manhattan West Side, an IHG Hotel enjoy a 24-hour gym, free WiFi in public areas, and a 24-hour business center. The front desk has multilingual staff on hand 24/7 to help with luggage storage, tours or tickets, and dry cleaning/laundry. Additional amenities include express check-out, a TV in a common area, and a convenience store.

Guests can expect to find free WiFi and 32-inch flat-screen TVs with cable channels and pay movies. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Other amenities include refrigerators, microwaves, and coffee makers.

Recreational amenities at the hotel include a 24-hour fitness center.

Languages

English, French, German, Italian, Polish, Russian, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Offsite parking within 0.8 miles (USD 55 per day)

Food and drink

Free buffet breakfast available daily 7:00 AM to 9:00 AM

Things to do

24-hour gym
TV in common areas

Family friendly

Free crib
Grocery/convenience store
In-room microwave
In-room refrigerator
Soundproofed rooms

Conveniences

24-hour front desk
ATM
Grocery/convenience store
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Proposal/romance packages
Tour and ticket assistance

Business services

24-hour business center

Outdoors

Outdoor furniture

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Handrails in stairways
Visual alarms in hallways
Wheelchair accessible (may have limitations)
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk

11 floors
Smoke-free property

Room amenities

Bedroom

Bedsheets provided
Blackout drapes
Free crib
Pillowtop mattress

Bathroom

Free toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Towels provided

Entertainment

32-inch flat-screen TV with premium cable channels
Pay movies

Food and drink

Coffee/tea maker
Limited room service
Microwave
Refrigerator

Air conditioning
Connecting rooms available
Desk
Free local calls
Iron/ironing board
Laptop workspace
Laptop-compatible safe
Phone
Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Early check-in subject to availability

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Contactless check-out available

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Service animals exempt from fees

Children and extra beds

Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Nearby parking fee: USD 55 per day (4265 ft away)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, mobile payments, and cash

Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

Check-in: 3:00 PM
Check-out: 11 AM
Minimum check-in age: 18

The front desk is open 24 hours a day, and checking out is easy with express services.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards, debit cards, mobile payments, and cash.
Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
No rollaway or extra beds are available.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Manhattan Side

Holiday Inn Express Manhattan Side Hotel

Holiday Inn Express Manhattan Side Hotel New York West

Holiday Inn Express New York Manhattan West

Holiday Inn Express New York Manhattan West Side

New York Manhattan West Side

Holiday Inn Express New York Manhattan West Side Hotel

Holiday Inn Express New York Manhattan West Side

Holiday Inn Express New York Manhattan West Side an IHG Hotel

"Holiday Inn Express New York Manhattan West Side an IHG Hotel"

Frequently asked questions

Are free cancellation options available at Holiday Inn Express New York - Manhattan West Side, an IHG Hotel?

Holiday Inn Express New York - Manhattan West Side, an IHG Hotel provides free cancellation on select room rates. For specific requirements, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Holiday Inn Express New York - Manhattan West Side, an IHG Hotel?

As of Nov 22, 2024, prices found for a 1-night stay for 2 adults at Holiday Inn Express New York - Manhattan West Side, an IHG Hotel on Nov 25, 2024 start from $107.07, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of Holiday Inn Express New York - Manhattan West Side, an IHG Hotel?

This hotel is situated in Manhattan within a short 11-minute walk of Times Square and also 12 minutes on foot from Manhattan Cruise Terminal. You'll also find Broadway and Rockefeller Center less than a mile away.

Will I be able to park at Holiday Inn Express New York - Manhattan West Side, an IHG Hotel?

No, this hotel doesn't offer parking.

Does Holiday Inn Express New York - Manhattan West Side, an IHG Hotel feature a casino at the property?

No, Holiday Inn Express New York - Manhattan West Side, an IHG Hotel doesn't have a casino.

Is there an indoor pool at Holiday Inn Express New York - Manhattan West Side, an IHG Hotel?

No, there is no indoor pool at this hotel.

Is Holiday Inn Express New York - Manhattan West Side, an IHG Hotel a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like a pillowtop mattress as well as proposal/romance packages and a 24-hour fitness facility.

Are there hot tubs at Holiday Inn Express New York - Manhattan West Side, an IHG Hotel?

No, there isn't a spa tub at this hotel.

Does Holiday Inn Express New York - Manhattan West Side, an IHG Hotel have a restaurant that serves breakfast?

Holiday Inn Express New York - Manhattan West Side, an IHG Hotel offers free buffet breakfast each morning though there is no restaurant.

Does Holiday Inn Express New York - Manhattan West Side, an IHG Hotel allow pets to stay free of charge?

No, pets aren't allowed at Holiday Inn Express New York - Manhattan West Side, an IHG Hotel though service animals are welcome.

Are there connecting rooms at Holiday Inn Express New York - Manhattan West Side, an IHG Hotel?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to Holiday Inn Express New York - Manhattan West Side, an IHG Hotel?

The closest major airport to Holiday Inn Express New York - Manhattan West Side, an IHG Hotel is LaGuardia Airport (LGA), which is 11 mi away (33 minutes by car). Another top airport is Teterboro, NJ (TEB), which is located 11.8 mi away (17-minute drive).

Can I book a room with a balcony at Holiday Inn Express New York - Manhattan West Side, an IHG Hotel?

No, there aren't any guestrooms with balconies at Holiday Inn Express New York - Manhattan West Side, an IHG Hotel.

8.0

Very Good

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

10/10 Excellent

SAJID

Business traveler

Sep 5, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Touria at the front desk was awesome. And the lady who did the check out at 12 noon on 5th was also very good. Awesome service v

Stayed 2 nights in Sep 2024

8/10 Good

Nhung

Traveled with family

Aug 23, 2024

Liked: Cleanliness, staff & service

It’s was ok overall but the room smelled like mold all the time. I had to buy some air freshener to make it smell better. As the other reviews the breakfast is cloudy and the elevator very slow, they have two of them but I think they’re not working at the same time.

Stayed 3 nights in Aug 2024

4/10 Poor

antonio

Traveled with family

Aug 23, 2024

Liked: Cleanliness, staff & service

Disliked: Property conditions & facilities, room comfort

Horror show

Stayed 5 nights in Aug 2024

6/10 Okay

XING

Aug 22, 2024

Liked: Cleanliness, staff & service

Stayed 4 nights in Aug 2024

10/10 Excellent

Michele

Traveled with family

Aug 21, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Aug 2024

10/10 Excellent

Renato

Traveled with family

Aug 20, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nice place to stay

Stayed 3 nights in Aug 2024

6/10 Okay

Allan

Traveled with group

Aug 18, 2024

Liked: Cleanliness

Disliked: Property conditions & facilities

Overall, it is an extremely average hotel. For a weeks stay in a busy area of NYC, it was worth the price. However, there were barely any seating opportunities in the morning for the breakfast for the size of the property. The hotel has 11 floors of guests and maybe 30 seats. You either had to eat in your room on your bed or stand around for 30 minutes to wait for a table. The staff were friendly and courteous, but the housekeeping would not come until 4pm each day and usually during that time, we were back from our days journey getting ready for supper and would not be able to get a thorough clean of the room. There would also be daily room checks, which is fine, but again, it would be around 4-5pm, they would knock once, give you only a few seconds to respond or they would barge in right away. It was strange and often times quite intruding if we were having a lay down or changing our clothing. The heat system in the room was difficult to maneuver, often times pushing out a lot of hot air or a lot of cold air with no option in between. It took a few days to get used to the system, but at one point, we could not adjust the thermostat at all, and an engineer needed to fix it. The lamp on the desk was glitching out on our last day. While this did not effect our trip, it was quite bothersome and we let the staff know to check that cord in case of electrical issues. I do hope your stay is preferred, but I would likely not recommend this hotel to another person or return myself.

Stayed 8 nights in Aug 2024

6/10 Okay

Jason

Aug 18, 2024

Liked: Cleanliness

Stayed 4 nights in Aug 2024

6/10 Okay

Andrew

Traveled with family

Aug 18, 2024

Liked: Staff & service

Staff were helpful and sorted problems out quickly and efficiently. The hotel’s decor is dated and the carpet in my room was dirty, (I bought sliders from a bargain shop nearby). The worst thing about the hotel is breakfast, nowhere to sit, not enough staff to replenish the food, customers behave like seagulls around a trawler when food comes out. There is no monitoring of who is eligible for breakfast, you could easily walk in off the street and help yourself. The food itself is average but, because other guests hoard food like there is a siege, the selection is poor. The hotel really should work at breakfast as it is its biggest failing

Stayed 9 nights in Aug 2024

8/10 Good

donald

Business traveler

Aug 17, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel was clean and well maintained. However, there was NO place to recycle cans or bottles, despite the big push to recycle in NYC. Most importantly, it was JAMMED! I don't know if this is normal summer rush, but every room must have been FULL, so the two tiny elevators took 10 minutes to reach your floor, and the car was usually full. Worst of all, breakfast was good--but a MADHOUSE, with NO free tables, and crowds everywhere, and lots of food items running out over and over again. It took a long time to get the food, find a table, and finish breakfast. And the location is not that close or central to most sights of NYC--way out in Hell's Kitchen, more than a mile from the downtown area, and half a mile to the nearest subway station, so a LOT of walking to get there.... It's cheap by Manhattan standards, and the food was good, but the crowding made it less enjoyable. Maybe it's better in the off-season....

Stayed 7 nights in Aug 2024

10/10 Excellent

Sergio

Traveled with family

Aug 17, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

We enjoy everything, stuff is great, location couldn’t be better and the breakfast amazing!!!

Stayed 5 nights in Aug 2024

10/10 Excellent

SABRINA MICHELLE

Traveled with family

Aug 16, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Perfect location

Stayed 4 nights in Aug 2024

6/10 Okay

Daniel

Aug 15, 2024

Stayed 4 nights in Aug 2024

10/10 Excellent

Earl

Aug 15, 2024

Liked: Staff & service, property conditions & facilities

Stayed 1 night in Jul 2024

10/10 Excellent

Chinami

Aug 14, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 3 nights in Aug 2024

10/10 Excellent

yamileth, Hialeah

Aug 14, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Very good

Stayed 3 nights in Aug 2024

8/10 Good

UPENDRANATHAN, EDISON

Aug 13, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 4 nights in Aug 2024

6/10 Okay

PAUL

Traveled with partner

Aug 13, 2024

Liked: Cleanliness, property conditions & facilities

Pros: Great location Clean room and common areas Friendly staff Great neighborhood Cons: Breakfast is way too busy and crowded, was not able to have breakfast in 5 days there. Too many people, too small a space. When there were less that 50 people, there was no food left. Asked two different staff to fix the bathtub which didn't drain properly as well as the TV that was always looking for a signal. They were never fixed during he stay.

Stayed 5 nights in Aug 2024

2/10 Terrible

Eyad

Traveled with family and small children

Aug 13, 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Very bad breakfast , staff are not helpfulat at all . Two elevator was not enough for hotel guest AC sound was terruble . I don’t recommend this hotel for anyone Except for those who don’t care about hospitallty The hotel is close to time square .

Stayed 2 nights in Jul 2024

8/10 Good

Tierra

Traveled with partner

Aug 12, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Breakfast that was served during the weekend should have been more monitored by staff. People were extremely rude & inconsiderate. Also the shower should have instructions who knew to pull the lever underneath the faucet. Besides those 2 things the stay wasn’t bad.

Stayed 4 nights in Aug 2024

6/10 Okay

Adamo

Traveled with group

Aug 12, 2024

Liked: Cleanliness, staff & service

Disliked: Amenities

The parking was badly communicated to us. Desk manager told us one thing and parking staff told us another.

Stayed 3 nights in Aug 2024

8/10 Good

Verified traveler

Aug 11, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Jul 2024

2/10 Terrible

manesh

Traveled with family and small children

Aug 11, 2024

Disliked: Cleanliness, staff & service, property conditions & facilities

I booked 2 room for 6 people and payed a deposit that they did not pay refund, Arrived at hotel and they said we have given the 2 rooms to someone else and there is no rooms available. DO NOT TRUST THIS HOTEL OR EXPEDIA FOR YOUR BOOKING.

Stayed 5 nights in Aug 2024

6/10 Okay

Erin

Traveled with family

Aug 11, 2024

Disliked: Amenities

Staff was helpful when I requested towels, soap, and someone to come look at a problem in the room. However, I received a call from front desk at 2:30 am asking if I would be checking in … after having checked in already at 4:30 pm the previous evening. Also, there is certainly an ant infestation. We left some snacks on the cupboard where coffee maker is kept, and returns that night to find the interior of the cupboard and garbage pail (where we had placed a couple wrapper) swarming with ants. Having breakfast included in the price was something I was looking for, however, it was not very good and we ended up buying breakfast elsewhere. Otherwise, the beds were fine. Staff, as mentioned, were friendly and helpful. Room was small but we didn’t need more space.

Stayed 4 nights in Aug 2024