Tru by Hilton Dallas Downtown Market Center

2.5 star property
Hotel with a 24-hour fitness center, a quick walk to Dallas Market Center

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Tru by Hilton Dallas Downtown Market Center

Bar (on property)
Bar (on property)
Reception
Lobby
Bar (on property)

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking available
  • Pet friendly
  • Housekeeping
  • Gym
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
1949 N STEMMONS FWY, Dallas, TX, 75207
  • Dallas World Trade Center
    ‪6 min walk‬
  • Dallas Market Center
    ‪8 min walk‬
  • American Airlines Center
    ‪2 min drive‬
  • Dallas, TX (DAL-Love Field)
    ‪15 min drive‬

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Room options

Room, 1 King Bed, Accessible (Roll-In Shower, Mobility & Hearing)

  • 225 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

  • 251 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

  • 251 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Roll-In Shower, Mobility & Hearing)

  • 251 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Hearing)

  • 251 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed (High Floor)

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds (High Floor)

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • 225 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • 225 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • 225 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

About the neighborhood

Dallas

Located in Dallas Design District within a short walk of Dallas Market Center, Tru by Hilton Dallas Downtown Market Center is within a mile (2 km) of other popular sights such as American Airlines Center. This 152-room hotel has round-the-clock conveniences like a business center, a gym, and a front desk.

What's nearby

  • Dallas Market Center - 8 min walk
  • American Airlines Center - 2 min drive
  • Dallas World Aquarium - 3 min drive
  • Kay Bailey Hutchison Convention Center - 4 min drive
  • Reunion Tower - 4 min drive

Getting around

  • Dallas Medical-Market Center Station - 3 min drive
  • Victory Station - 20 min walk
  • Love Field Airport (DAL) - 15 min drive

Restaurants

  • ‪SĒR Steak + Spirits - ‬9 min walk
  • ‪Medieval Times - ‬3 min walk
  • ‪Media Grill + Bar - ‬10 min walk
  • ‪Rodeo Goat - ‬11 min walk
  • ‪Terrace - ‬9 min walk

About this property

Tru by Hilton Dallas Downtown Market Center

Hotel with a 24-hour fitness center, a quick walk to Dallas Market Center
Tru by Hilton Dallas Downtown Market Center features a 24-hour gym, free WiFi in public areas, and a 24-hour business center. Valet parking is offered for USD 35 per night. The 24-hour front desk has multilingual staff ready to help secure valuables, and answer any questions about the area. Additional amenities include an arcade/game room, a TV in a common area, and a vending machine.
55-inch LCD TVs are available for entertainment, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with premium bedding ensure a restful night. Other standard amenities include coffee makers, phones, and ironing boards.
Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 35 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Things to do

  • 24-hour gym
  • Arcade/game room
  • Billiards/pool table
  • TV in common areas

Family friendly

  • Arcade/game room
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Elevator (36 inch wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Built in 2021
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 12:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75 per accommodation, per stay
  • Dogs and cats only
  • 2 total pets
  • Service animals exempt from fees

Children and extra beds

  • Children stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Valet parking fee: USD 35 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
  • Check-in: 3:00 PM—-12:30 AM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a smoke detector.
  • Guests can access their rooms with a mobile device.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

TRU Dallas DT Market CTR
Tru by Hilton Dallas Downtown Market Center Hotel
Tru by Hilton Dallas Downtown Market Center DALLAS
Tru by Hilton Dallas Downtown Market Center Hotel DALLAS

Frequently asked questions

Is a free cancellation option available at Tru by Hilton Dallas Downtown Market Center?

Tru by Hilton Dallas Downtown Market Center provides free cancellation on certain room rates. To learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at Tru by Hilton Dallas Downtown Market Center?

As of Jan 22, 2025, prices found for a 1-night stay for 2 adults at Tru by Hilton Dallas Downtown Market Center on Feb 1, 2025 start from $109.65, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of Tru by Hilton Dallas Downtown Market Center?

This hotel is situated in Dallas Design District within a short 8-minute walk of Dallas Market Center. You'll also find American Airlines Center and Dallas World Aquarium within a short drive.

Is parking available on site at Tru by Hilton Dallas Downtown Market Center?

Yes, valet parking is offered for USD 35 per night with in/out privileges. Accessible parking is also available for guests.

Does Tru by Hilton Dallas Downtown Market Center have a casino at the property?

No, Tru by Hilton Dallas Downtown Market Center doesn't have a casino.

Is there an indoor pool at Tru by Hilton Dallas Downtown Market Center?

No, there is no indoor pool at this hotel.

Is Tru by Hilton Dallas Downtown Market Center a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like a pillowtop mattress as well as a 24-hour fitness facility and a 24-hour front desk.

Does Tru by Hilton Dallas Downtown Market Center have a hot tub?

No, there isn't a spa tub at this hotel.

Does Tru by Hilton Dallas Downtown Market Center have a restaurant with a breakfast menu?

No, Tru by Hilton Dallas Downtown Market Center doesn't have a restaurant that serves breakfast.

Does Tru by Hilton Dallas Downtown Market Center allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Tru by Hilton Dallas Downtown Market Center for a fee of USD 75 per accommodation, per stay.

Does Tru by Hilton Dallas Downtown Market Center have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Tru by Hilton Dallas Downtown Market Center?

The closest major airport to Tru by Hilton Dallas Downtown Market Center is Love Field Airport (DAL), which is 5.4 mi away (15 minutes by car). Another top airport is Dallas-Fort Worth Intl. Airport (DFW), which is located 17.6 mi away (18-minute drive).

Are there rooms with balconies that I can book at Tru by Hilton Dallas Downtown Market Center?

No, there aren't any guestrooms with balconies at Tru by Hilton Dallas Downtown Market Center.

Tru by Hilton Dallas Downtown Market Center Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 489 out of 1080 reviews" "
Rating 8 - Good. 224 out of 1080 reviews" "
Rating 6 - Okay. 158 out of 1080 reviews" "
Rating 4 - Poor. 89 out of 1080 reviews" "
Rating 2 - Terrible. 120 out of 1080 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Abram

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No
Stayed 1 night in Sep 2024

4/10 Poor

Kimberly, Hughes Springs

Traveled with group, Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Elevator did not work and we were not told ahead of time. This meant rooftop and rooftop bar were closed. The shades in room would not go down all the way allowing a bright light to shine in. Very loud traffic noise and asked for the option to stay on parking lot side. Staff seemed unconcerned about any of it!
Stayed 1 night in Oct 2024

8/10 Good

Debbie

Traveled with family
Liked: Staff & service, amenities
The elevators were not working. However, the staff was kind enough to move us to the 1st floor as soon as a room became available.
Stayed 2 nights in Oct 2024

6/10 Okay

william

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The elevator was out of order and had to carry bags up 4 flights of stairs.
Stayed 1 night in Oct 2024

10/10 Excellent

Alexis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing I did not like was parking but the hotel can’t do anything about that so I loved it all. Transportation was easy and did not take long at all. Perfect location for wherever we wanted to go.
Stayed 4 nights in Oct 2024

10/10 Excellent

Senia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed my stay 😁
Ms. Charlie was amazing. I hate that the bar wasn't open but my overall stay was awesome.
Stayed 2 nights in Oct 2024

6/10 Okay

Brenda

Stayed 1 night in Sep 2024

2/10 Terrible

Jessica

Disliked: Property conditions & facilities
Stay somewhere else.
They told me my card declined-ended up having to call my Bank in front of everyone where I then gave them the authorization from my bank where it was accepted. Finally they “trusted me enough that I got a room after wanting to run my card again for the full total, but without any refund. Elevators not working and will not stay there again. 3 vehicles in the parking lot with flat tires, so I don’t know if there were other issues.
Stayed 2 nights in Oct 2024

10/10 Excellent

Giovanni

Stayed 2 nights in Sep 2024

6/10 Okay

Amberlyn

Traveled with group
Liked: Cleanliness, staff & service, room comfort
No notice of elevators being down
Staff was kind, but elevators were out of service and it seemed like no work was being done to get them back running. According to the paper they had me sign upon checking in which acknowledged the elevators being down, it appeared the elevators had been out of order since August 22, 2024. I would have preferred to know that the elevators were down prior to booking or at least be notified BEFORE arriving. Other than that, the place was very clean and the lobby was nice to hang out in.
Stayed 2 nights in Oct 2024

6/10 Okay

Sam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable room. Easy access to the design district, but limited access to public transportation and other areas of the town. Nearby freeway created a lot of overnight noise.
Stayed 2 nights in Oct 2024

10/10 Excellent

Brandon

Stayed 3 nights in Sep 2024

6/10 Okay

Darell J.

Liked: Cleanliness, room comfort
Do Better Tru
I understood the elevators were out because of work being done on the facility, but I didn't expect management and service to be so non-chalant. My complaint was acknowledged with a discount on the full price of my stay.
Stayed 3 nights in Sep 2024

8/10 Good

Latisha

Everything is nice
Stayed 2 nights in Oct 2024

6/10 Okay

Michael

Liked: Cleanliness, property conditions & facilities
For this to be a Hilton property along with construction being within 3 years, I would expect everything to be in tip top shape. But to arrive and only have one room available, which was on the fourth floor and to top it off not to have an elevator working so I had to carry everything up flights and stairs, was unacceptable.
Stayed 1 night in Oct 2024

10/10 Excellent

Lakeyla

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thumbs 👍 up ⬆️
Will definitely stay here every time I come to Dallas.
Stayed 1 night in Sep 2024

8/10 Good

SHAWNTAUL

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great one night stay
stayed at hotel to attend concert
Stayed 1 night in Sep 2024

4/10 Poor

ALBERTO

Disliked: Property conditions & facilities
Elevator doesn't work, tv doesn't work
Stayed 1 night in Sep 2024

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff that were super accommodating! My room was on the 4th floor and they moved me down to the third due to all my luggage. Helped me carry luggage up and down on arrival and departure! Bed was so incredibly comfortable! It was a wonderful stay and I highly recommend them!
Stayed 1 night in Oct 2024

6/10 Okay

Thomas

Stayed 2 nights in Sep 2024

10/10 Excellent

Laurie, Allen

Liked: Cleanliness, staff & service, property conditions & facilities
Elevator was not working, however we were placed on floor 2, so was not a problem. Staff very friendly and welcoming.
Stayed 1 night in Sep 2024

6/10 Okay

Yannick

Stayed 4 nights in Sep 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Erin, Palm beach gardens

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It needs signage, but nice clean place
Stayed 1 night in Sep 2024

6/10 Okay

timmy

Business traveler
Liked: Staff & service, property conditions & facilities
Satisfied
My first impression was not that good , but after I settled in I felt a little better . The location is not bad to proximity to downtown Dallas . Overall experience was decent . Would I stay again “ Yes”
Stayed 4 nights in Sep 2024