Tru by Hilton Dallas Downtown Market Center

2.5 star property
Hotel with a 24-hour fitness center, a quick walk to Dallas Market Center

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Tru by Hilton Dallas Downtown Market Center

Bar (on property)
Bar (on property)
Reception
Bar (on property)
Lobby

Reviews

7.8 out of 10

Good

Popular amenities

  • Parking available
  • Pet friendly
  • Gym
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
1949 N STEMMONS FWY, Dallas, TX, 75207
  • Dallas World Trade Center
    6 min walk
  • Medieval Times
    3 min walk
  • Victory Station
    20 min walk
  • Dallas, TX (DAL-Love Field)
    15 min drive

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Room options

Room, 1 King Bed, Accessible (Roll-In Shower, Mobility & Hearing)

  • 225 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

  • 251 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

  • 251 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Roll-In Shower, Mobility & Hearing)

  • 251 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Hearing)

  • 251 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed (High Floor)

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds (High Floor)

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • 225 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • 225 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • 225 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

About the neighborhood

Dallas

Located in Dallas Design District within a short walk of Dallas Market Center, Tru by Hilton Dallas Downtown Market Center is within a mile (2 km) of other popular sights such as American Airlines Center. This 152-room hotel has round-the-clock conveniences like a business center, a gym, and a front desk.

What's nearby

  • Dallas Market Center - 8 min walk
  • American Airlines Center - 2 min drive
  • Dallas World Aquarium - 3 min drive
  • Kay Bailey Hutchison Convention Center - 4 min drive
  • Reunion Tower - 4 min drive

Getting around

  • Dallas Medical-Market Center Station - 3 min drive
  • Victory Station - 20 min walk
  • Love Field Airport (DAL) - 15 min drive

Restaurants

  • ‪SĒR Steak + Spirits - ‬9 min walk
  • ‪Medieval Times - ‬3 min walk
  • ‪Media Grill + Bar - ‬10 min walk
  • ‪Rodeo Goat - ‬11 min walk
  • ‪Terrace - ‬9 min walk

About this property

Tru by Hilton Dallas Downtown Market Center

Hotel with a 24-hour fitness center, a quick walk to Dallas Market Center
Tru by Hilton Dallas Downtown Market Center features a 24-hour gym, free WiFi in public areas, and a 24-hour business center. Valet parking is offered for USD 35 per night. The 24-hour front desk has multilingual staff ready to help secure valuables, and answer any questions about the area. Additional amenities include an arcade/game room, a communal living room, and a vending machine.
55-inch LCD TVs are available for entertainment, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with premium bedding ensure a restful night. Other standard amenities include coffee makers, phones, and ironing boards.
Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 35 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Things to do

  • 24-hour gym
  • Arcade/game room
  • Billiards/pool table
  • TV in common areas

Family friendly

  • Arcade/game room
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Elevator (36 inch wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Built in 2021
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 12:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from August 21 2024 to January 1 2025 (completion date subject to change). The following areas are affected:
  • Elevator
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75 per accommodation, per stay
  • Dogs and cats only
  • 2 total pets
  • Service animals exempt from fees

Children and extra beds

  • Children stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Valet parking fee: USD 35 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
  • Check-in: 3:00 PM—-12:30 AM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a smoke detector.
  • Guests can access their rooms with a mobile device.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

TRU Dallas DT Market CTR
Tru by Hilton Dallas Downtown Market Center Hotel
Tru by Hilton Dallas Downtown Market Center DALLAS
Tru by Hilton Dallas Downtown Market Center Hotel DALLAS

Frequently asked questions

Is a free cancellation option available at Tru by Hilton Dallas Downtown Market Center?

Tru by Hilton Dallas Downtown Market Center provides free cancellation on certain room rates. To learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at Tru by Hilton Dallas Downtown Market Center?

As of Dec 22, 2024, prices found for a 1-night stay for 2 adults at Tru by Hilton Dallas Downtown Market Center on Dec 26, 2024 start from $111.86, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of Tru by Hilton Dallas Downtown Market Center?

This hotel is situated in Dallas Design District within a short 8-minute walk of Dallas Market Center. You'll also find American Airlines Center and Dallas World Aquarium within a short drive.

Is parking available on site at Tru by Hilton Dallas Downtown Market Center?

Yes, valet parking is offered for USD 35 per night with in/out privileges. Accessible parking is also available for guests.

Does Tru by Hilton Dallas Downtown Market Center have a casino at the property?

No, Tru by Hilton Dallas Downtown Market Center doesn't have a casino.

Is there an indoor pool at Tru by Hilton Dallas Downtown Market Center?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Tru by Hilton Dallas Downtown Market Center?

Couples staying at this hotel will appreciate amenities like a pillowtop mattress as well as a 24-hour fitness facility and a 24-hour front desk.

Are there hot tubs at Tru by Hilton Dallas Downtown Market Center?

No, this hotel doesn't have a spa tub.

Does Tru by Hilton Dallas Downtown Market Center have a restaurant with a breakfast menu?

No, Tru by Hilton Dallas Downtown Market Center doesn't have a restaurant that serves breakfast.

Does Tru by Hilton Dallas Downtown Market Center allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Tru by Hilton Dallas Downtown Market Center for a fee of USD 75 per accommodation, per stay.

Are there connecting rooms at Tru by Hilton Dallas Downtown Market Center?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Tru by Hilton Dallas Downtown Market Center?

The closest major airport to Tru by Hilton Dallas Downtown Market Center is Love Field Airport (DAL), which is 5.4 mi away (15 minutes by car). Another top airport is Dallas-Fort Worth Intl. Airport (DFW), which is located 17.6 mi away (18-minute drive).

Are there rooms with balconies that I can book at Tru by Hilton Dallas Downtown Market Center?

No, at Tru by Hilton Dallas Downtown Market Center, there aren't any guestrooms that list a balcony.

Tru by Hilton Dallas Downtown Market Center Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 497 out of 1087 reviews" "
Rating 8 - Good. 224 out of 1087 reviews" "
Rating 6 - Okay. 159 out of 1087 reviews" "
Rating 4 - Poor. 88 out of 1087 reviews" "
Rating 2 - Terrible. 119 out of 1087 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The rooms close to the highway you will hear the traffic all night. We requested a different room on the other side for our next night and they changed us with no problem. Front desk staff very nice. We knew about the elevator being down but would have been fun to check out the rooftop bar.
Stayed 2 nights in Sep 2024

10/10 Excellent

Martha

Traveled with family
Liked: Property conditions & facilities
The young lady at the front desk Samantha was exceptionally nice and accommodating to our needs especially when she arranged our accommodation to the 1st floor. The elevator was not in service and this was a plus on her part. The room was nice but the pillows were very uncomfortable and the noise from the freeway was horrible. There should be more people like Samantha representing these hotels.
Stayed 1 night in Sep 2024

8/10 Good

Ashley

Business traveler
Liked: Cleanliness, staff & service
24/7 service. Elevator was broken
Stayed 2 nights in Sep 2024

10/10 Excellent

Mackenzie

Stayed 1 night in Aug 2024

8/10 Good

Wendy, Dallas

Liked: Cleanliness
Stayed 1 night in Jun 2024

6/10 Okay

Byronneshia

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
CLEAN
Stayed 3 nights in Sep 2024

2/10 Terrible

Jameshia

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
My stay at this property was HORRIBLE…..will be contacting corporate. We were notified at arrival that the elevator will be out the whole weekend so my boyfriend and I had to carry our heavy luggage up to the fourth floor. Due to my foot being fractured recently it was hard for me to do that from Friday to today(09/16/2024). We didn’t get to enjoy the rooftop lounge because we didn’t want to continue walking up the flight of stairs. As we left out one afternoon we asked for more towels and never received them. Our shades in the room didn’t work properly. The toilet didn’t flush correctly. There was a noise every night that sounded like someone was trying to enter our room. The limited breakfast was HORRIBLE!!! I believer that there should be some type of compensation for the elevators being down THE WHOLE WEEKEND!! Again, I will be contacting corporate.
Stayed 3 nights in Sep 2024

6/10 Okay

Jocelyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s good stay just needed somewhere to spend the night. Only thing is that it’s next to the high way so you’ll be hearing vehicles all night lol but front desk is super friendly and helpful 10/10
Stayed 1 night in Sep 2024

10/10 Excellent

Jyfena

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay! Great customer service, friendly staff. I will stay there again when i return to Dallas.
Stayed 3 nights in Sep 2024

8/10 Good

John

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Jerrod

Stayed 3 nights in Sep 2024

10/10 Excellent

Terri

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a nice visit. Staff very friendly and helpful
Stayed 1 night in Sep 2024

10/10 Excellent

Christian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great experience
Stayed 2 nights in May 2024

6/10 Okay

Leslie

Liked: Cleanliness, staff & service
Clean but very no-frills
Stayed 1 night in Sep 2024

2/10 Terrible

Abdul

Stayed 2 nights in Aug 2024

8/10 Good

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Leah

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Broken elevator
This is a great hotel the location was perfect and all the restaurants nearby were amazing as well I would have given the hotel 5 stars but I’m going to give 4 stars because the elevator was broken and I just had surgery and I had to keep climbing the stairs which my doctor told me to keep away from stairs but the guest service did help me with my luggage so that was a plus. It’s just climbing the stairs due to the broken elevator that took away the 5th star.
Stayed 1 night in Aug 2024

10/10 Excellent

Juan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was amazing the staff was amazing and help out greatly definitely will be coming back
Stayed 1 night in Sep 2024

10/10 Excellent

le

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is so good and staff is very kind.
Stayed 1 night in Aug 2024

10/10 Excellent

Ana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very covenient near Downton Dallas. Will definitely recommend to family and friends!!
Stayed 1 night in Jul 2024

6/10 Okay

joe

Stayed 2 nights in Aug 2024

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
It was a great hotel with great customer service
Stayed 1 night in Aug 2024

8/10 Good

Denny

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Verified traveler

Business traveler
Disliked: Amenities, property conditions & facilities
Stayed 2 nights in Aug 2024