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SpringHill Suites by Marriott Charlotte Ballantyne

3.0 star property
Suburban Charlotte hotel in Ballantyne with free breakfast

Choose dates to view prices

Photo gallery for SpringHill Suites by Marriott Charlotte Ballantyne

In-room safe, desk, blackout drapes, iron/ironing board
Indoor pool
Exterior
Restaurant
Lobby
Reviews
9.0

Wonderful

Popular amenities

  • Breakfast included
  • Pool
  • Parking included
  • BarBarBar
  • HousekeepingHousekeepingHousekeeping
  • Air conditioningAir conditioningAir conditioning

Explore the area

Map
12325 Johnston Rd, Charlotte, NC, 28277
  • Popular LocationQuail Hollow Club10 min drive
  • Popular LocationSouthPark Mall14 min drive
  • Popular LocationCarowinds Theme Park18 min drive
  • AirportCharlotte, NC (CLT-Charlotte-Douglas Intl.)21 min drive

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Room options

View all photos for Studio Suite, 1 King Bed with Sofa bed

In-room safe, desk, blackout drapes, iron/ironing board

Studio Suite, 1 King Bed with Sofa bed

9.1/10 Wonderful
  • 400 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

In-room safe, desk, blackout drapes, iron/ironing board

Studio Suite, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

  • 400 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, Multiple Beds (Mobility/Hearing Access, Roll-In Shwr)

In-room safe, desk, blackout drapes, iron/ironing board

Studio Suite, Multiple Beds (Mobility/Hearing Access, Roll-In Shwr)

  • 400 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio Suite, Multiple Beds

In-room safe, desk, blackout drapes, iron/ironing board

Studio Suite, Multiple Beds

9.1/10 Wonderful
  • 400 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Double Bed

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 Double Bed

  • 603 sq ft
  • Sleeps 6
  • 1 Double Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

In-room safe, desk, blackout drapes, iron/ironing board

Studio Suite, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

10/10 Exceptional
  • 400 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, Multiple Beds (Mobility/Hearing Accessible, Tub)

In-room safe, desk, blackout drapes, iron/ironing board

Studio Suite, Multiple Beds (Mobility/Hearing Accessible, Tub)

  • 400 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Similar properties

Exterior
Hampton Inn & Suites Charlotte/Ballantyne
Pool
Breakfast included
Pet friendly
Parking included
9.0 out of 10, Wonderful, (582)
The price is $133
per night
$154 total
includes taxes & fees
Jun 15 - Jun 16
Hampton Inn & Suites Charlotte/Ballantyne

About the neighborhood

Charlotte

Located in Ballantyne, SpringHill Suites by Marriott Charlotte Ballantyne is within a 15-minute drive of popular attractions such as Carolina Place and Quail Hollow Club. This 3-star hotel welcomes guests with 164 rooms and conveniences like an indoor pool, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Carolina Place - 7 min drive
  • Quail Hollow Club - 10 min drive
  • SouthPark Mall - 14 min drive
  • Carowinds Theme Park - 18 min drive
  • Spectrum Center - 20 min drive

Getting around

  • I-485 - South Blvd Station - 6 min drive
  • Charlotte Station - 22 min drive
  • The nearest major airports are:<br />Charlotte-Douglas Intl. Airport (CLT): 21-min drive, 19.1 mi/30.8 km<br /> Concord, NC (USA-Concord Regional): 37-min drive, 35.6 mi/57.2 km<br /> <p>The preferred airport is Charlotte-Douglas Intl. Airport (CLT). </p>

Restaurants

  • Starbucks - 12 min walk
  • Duckworth's Grill & Taphouse Ballantyne - 13 min walk
  • Midwood Smokehouse - 13 min walk
  • Cabo Fish Taco - 4 min drive
  • Red Robin Gourmet Burgers - 14 min walk

About this property

SpringHill Suites by Marriott Charlotte Ballantyne

Suburban Charlotte hotel in Ballantyne with free breakfast
Guests staying at SpringHill Suites by Marriott Charlotte Ballantyne enjoy an indoor pool, a 24-hour gym, and free WiFi in public areas. If you decide to drive, there's free parking. The 24-hour front desk has staff standing by to help with securing valuables and dry cleaning/laundry. Additional amenities include conference space, a business center, and coffee/tea in a common area.
TVs come with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Sofa beds, sitting areas, and refrigerators are other standard amenities. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 3 meeting rooms
  • 3,392 square feet of conference space
  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Pool hoist on site
  • Stair-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 5 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Entertainment

  • Pay movies
  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3:30 AM
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Fees

  • A damage deposit of USD 100.00 will be collected before check-in.

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a smoke detector.
  • Contactless check-in and contactless check-out are available.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ballantyne Marriott
Marriott Ballantyne
Marriott SpringHill Suites Ballantyne
SpringHill Suites Ballantyne
SpringHill Suites Marriott Ballantyne Hotel Charlotte Area
SpringHill Suites Marriott Charlotte Ballantyne Area
SpringHill Suites Marriott Charlotte Ballantyne Area Hotel
SpringHill Suites by Marriott Charlotte Ballantyne Area
SpringHill Suites by Marriott Charlotte Ballantyne Hotel
SpringHill Suites by Marriott Charlotte Ballantyne Charlotte

Frequently asked questions

Are free cancellation options available at SpringHill Suites by Marriott Charlotte Ballantyne?

SpringHill Suites by Marriott Charlotte Ballantyne offers free cancellation on some room rates. For additional details, take a look at the cancellation policy on our site.

How much does it cost to stay at SpringHill Suites by Marriott Charlotte Ballantyne?

As of Jun 1, 2024, prices found for a 1-night stay for 2 adults at SpringHill Suites by Marriott Charlotte Ballantyne on Jun 6, 2024 start from $126.65, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near SpringHill Suites by Marriott Charlotte Ballantyne?

This hotel is situated in Ballantyne within a short 13-minute walk of The Amp Ballantyne. You'll also find CSA OrthoCarolina Sportsplex and Carolina Place within a short drive.

Will I be able to park at SpringHill Suites by Marriott Charlotte Ballantyne?

Yes, self parking is offered for free at the hotel. Accessible parking and electric car charging are also available for guests.

Does SpringHill Suites by Marriott Charlotte Ballantyne include a casino on the premises?

No, SpringHill Suites by Marriott Charlotte Ballantyne doesn't have a casino.

Is there an indoor pool at SpringHill Suites by Marriott Charlotte Ballantyne?

Yes, this hotel has an indoor pool.

What do couples enjoy most about SpringHill Suites by Marriott Charlotte Ballantyne?

Couples staying at this hotel will appreciate amenities like free Internet access as well as a bar and an indoor pool.

Does SpringHill Suites by Marriott Charlotte Ballantyne have a hot tub?

No, this hotel doesn't have a spa tub.

Does SpringHill Suites by Marriott Charlotte Ballantyne feature a restaurant that includes a breakfast menu?

SpringHill Suites by Marriott Charlotte Ballantyne offers free continental breakfast each morning though there is no restaurant.

Does SpringHill Suites by Marriott Charlotte Ballantyne allow pets to stay for free?

No, pets aren't allowed at SpringHill Suites by Marriott Charlotte Ballantyne though service animals are welcome.

Are there connecting rooms at SpringHill Suites by Marriott Charlotte Ballantyne?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to SpringHill Suites by Marriott Charlotte Ballantyne?

The closest major airport to SpringHill Suites by Marriott Charlotte Ballantyne is Charlotte-Douglas Intl. Airport (CLT), which is 19.1 mi away (21 minutes by car). Another top airport is Concord, NC (USA-Concord Regional), which is around 23.6 mi away.

Are there rooms with balconies at SpringHill Suites by Marriott Charlotte Ballantyne?

No, at SpringHill Suites by Marriott Charlotte Ballantyne, there aren't any guestrooms that list a balcony.

SpringHill Suites by Marriott Charlotte Ballantyne Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 520 out of 809 reviews" "
Rating 8 - Good. 191 out of 809 reviews" "
Rating 6 - Okay. 49 out of 809 reviews" "
Rating 4 - Poor. 30 out of 809 reviews" "
Rating 2 - Terrible. 19 out of 809 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

2/10 Terrible

Indigo

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
TLDR: Don't Stay here. Roaches and lack of following through on promises. Edit: even after calling multiple times still no refund. DO NOT STAY HERE! We didn't stay for long, for there was a roach in our first room. Front desk moved us to a different room. However it was on the same floor! Just down the hall. Then while checking that room, it was not properly cleaned. Change and jewelry around the beds. Went down to front desk, they told me to call my 3rd party I did and the front desk agent told over the phone refund is promised. Also phone was ringing off the hook with noone thre for a while. One desk agent is ridiculous. Obviously overworked. The hotel has now changed their mind and is not giving refund. We weren't there even 20minutes. I am rethinking all future Marriott stays. The first time I have ever had an issue with Marriott....and this leaves the worst taste in my mouth.

6/10 Okay

Waleska

Stayed 2 nights in Apr 2024

8/10 Good

Merly

Stayed 1 night in Feb 2024

6/10 Okay

Jarryd

Business traveler, Traveled with partner
Liked: Cleanliness
Rooms smell like they need new carpeting
Stayed 1 night in Jan 2024

10/10 Excellent

tiffany

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

2/10 Terrible

Dana

Disliked: Staff & service
Last night, I had 4 bottle of Aquafina waters charged to my room. I got my receipt today, after flying back home. I called the hotel in hopes of correcting the issue. The young lady who answered the phone was short, and rude. She stated that “The best that she could do is leave a note for the manager to look into. I only work once every two weeks and I don’t know who worked last night.” Her tone was not friendly and she hung up without even finalizing our conversation. All other staff were very hospitable. This part time staff isn’t customer service material.
Stayed 1 night in Jan 2024

10/10 Excellent

Tyshelle, Catonsville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Vicki

Stayed 1 night in Jan 2024

6/10 Okay

Clarence

Traveled with family and small children
Liked: Staff & service
Stayed 2 nights in Jan 2024

8/10 Good

jacqueline

Liked: Cleanliness, property conditions & facilities, room comfort
Good clean friendly hotel
Stayed here before and the hotel is very good super friendly check in and the rooms are very spacious and well equipped. Everywhere is super clean and the bathroom immaculate. Only issue we had was that the hotel was full of young teenagers on a hockey event who took over the entire hotel they were so noisy unruly and out of control and the parents clearly didn’t do anything to control them they were as rowdy and obnoxious. Breakfast was dreadful they all took up the entire area and lobby with nowhere to sit plus there was no food left on the two occasions we went to look. The staff wouldn’t be able to cope with that. Not really fair on full paying guests. I would stay again and recommend providing no groups of sports teams!
Stayed 1 night in Jan 2024