Best Western Lower South End

2.5 star property
Charlotte hotel in York Road with free breakfast and fitness center

Choose dates to view prices

Photo gallery for Best Western Lower South End

Exterior
Desk, laptop workspace, blackout drapes, iron/ironing board
Food and drink
Reception
Combined shower/tub, hair dryer, towels, soap
Reviews
7.4

Good

Popular amenities

  • Breakfast included
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • GymGymGym
  • Air conditioningAir conditioningAir conditioning
  • LaundryLaundryLaundry

Explore the area

Map
242 E Woodlawn Road, Charlotte, NC, 28217
  • Popular LocationBilly Graham Library4 min drive
  • Popular LocationSouthPark Mall7 min drive
  • Popular LocationSpectrum Center7 min drive
  • AirportCharlotte, NC (CLT-Charlotte-Douglas Intl.)9 min drive

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Room options

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

10/10 Exceptional
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Charlotte

Located in York Road within a mile (2 km) of Tyvola Square, Best Western Lower South End is within 2 miles (3 km) of Renaissance Park. This 97-room hotel welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking.

What's nearby

  • Billy Graham Library - 4 min drive
  • Charlotte Convention Center - 7 min drive
  • Bank of America Stadium - 7 min drive
  • SouthPark Mall - 7 min drive
  • Spectrum Center - 7 min drive

Getting around

  • Woodlawn Station - 3 min walk
  • Charlotte Station - 10 min drive
  • The nearest major airports are:<br />Charlotte-Douglas Intl. Airport (CLT): 10-min drive, 7 mi/11.3 km<br /> Concord, NC (USA-Concord Regional): 26-min drive, 21 mi/33.8 km<br /> <p>The preferred airport is Charlotte-Douglas Intl. Airport (CLT). </p>

Restaurants

  • McDonald's - 15 min walk
  • Cookout - 17 min walk
  • The Olde Mecklenburg Brewery - 15 min walk
  • Azteca Mexican Restaurant - 3 min walk
  • Lower Left Brewing Co - 8 min walk

About this property

Best Western Lower South End

Charlotte hotel in York Road with free breakfast and fitness center
At Best Western Lower South End, guests have access to a gym, free WiFi in public areas, and conference space. If you drive, take advantage of free parking. The front desk is staffed 24 hours a day to help with securing valuables and luggage storage. Additional amenities include a 24-hour business center, coffee/tea in a common area, and laundry facilities.
Guests can expect free WiFi and LCD TVs with satellite channels. Other standard amenities include refrigerators, microwaves, and coffee makers.
Recreational amenities at the hotel include a fitness center.

Guests under 18 years old are not allowed in the fitness facility.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 8:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 900 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Smart TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from March 5 2024 to June 30 2024 (completion date subject to change). The following areas are affected:
  • Select guestrooms
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 15.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Rollaway bed fee: USD 15.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-anytime
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.

Property is also known as

Best Western Plus Sterling
Best Western Plus Sterling Charlotte
Best Western Plus Sterling Hotel
Best Western Plus Sterling Hotel Charlotte
Best Western Sterling Hotel
Best Western Charlotte
Best Western Sterling Hotel And Suites
Best Western Sterling Hotel Charlotte
Charlotte Best Western
Best Western Plus Sterling Hotel Suites
Best Western Sterling Charlotte
Best Western Sterling
Best Lower End Charlotte
Best Western Lower South End Hotel
Best Western Sterling Hotel Suites
Best Western Lower South End Charlotte
Best Western Lower South End Hotel Charlotte

Frequently asked questions

What can I see within easy reach of Best Western Lower South End?

This hotel is situated in York Road, close to SouthPark Mall, Bank of America Stadium, and Spectrum Center. You'll also find Billy Graham Library and NASCAR Hall of Fame within a short drive.

How much does it cost to stay at Best Western Lower South End?

As of Jun 6, 2024, prices found for a 1-night stay for 2 adults at Best Western Lower South End on Jun 9, 2024 start from $89.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Will I be able to park at Best Western Lower South End?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Best Western Lower South End have a casino at the property?

No, Best Western Lower South End doesn't have a casino.

Is there an indoor pool at Best Western Lower South End?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Best Western Lower South End?

Couples staying at this hotel will appreciate amenities like a smart TV as well as free breakfast and a 24-hour front desk.

Are there hot tubs at Best Western Lower South End?

No, this hotel doesn't have a spa tub.

Does Best Western Lower South End have a restaurant that serves breakfast?

Best Western Lower South End offers free continental breakfast each morning though there is no restaurant.

Does Best Western Lower South End allow pets to stay free of charge?

No, pets aren't allowed at Best Western Lower South End though service animals are welcome.

Does Best Western Lower South End have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Best Western Lower South End?

The closest major airport to Best Western Lower South End is Charlotte-Douglas Intl. Airport (CLT), which is 7 mi away (10 minutes by car). Another top airport is Concord, NC (USA-Concord Regional), which is located 21 mi away (26-minute drive).

Are there rooms with balconies at Best Western Lower South End?

No, there aren't any guestrooms with balconies at Best Western Lower South End.

Best Western Lower South End Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 293 out of 1003 reviews" "
Rating 8 - Good. 328 out of 1003 reviews" "
Rating 6 - Okay. 211 out of 1003 reviews" "
Rating 4 - Poor. 107 out of 1003 reviews" "
Rating 2 - Terrible. 64 out of 1003 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Tracy

Liked: Cleanliness, staff & service
Stayed 1 night in May 2024

6/10 Okay

David

Traveled with partner
Liked: Staff & service
The room had a faint smell of cigarette smoke that some of my clothes came home with. The shower/tub was still covered in old soap or shampoo that could have been cleaned off with more time spent on it. The front doors were supposed to lock after 10:00 PM and only let you in with your room key but we got back the second night at midnight and the doors opened immediately. All that being said, you get what you pay for and I wasn't exactly surprised. The front desk staff was absolutely wonderful and attentive. Very polite and friendly.
Stayed 2 nights in Apr 2024

10/10 Excellent

Jean

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024

8/10 Good

David

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024

10/10 Excellent

Rebecca, Sneads Ferry

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a blast
Stayed 1 night in Feb 2024

4/10 Poor

Kaleb

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Shower did not work beds were extremely hard just not a good experience
Stayed 1 night in Feb 2024

6/10 Okay

Natalie

Business traveler
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
When I arrived, the water was out until 6pm because the boiler was being replaced. There was a bug in the bathroom, the TV was a little glitchy, and I could smell weed from the hallway in the AM without even opening my door. But, the bed was clean, I felt safe, and the staff were nice and friendly.
Stayed 1 night in Jan 2024

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel under renovations.
So they have started the interior remodel of the Best Western Lower South End Hotel and the construction noise can get loud during the day. Also, when I checked in on Tuesday afternoon I was informed the City of Charlotte had shut the water off to the property due to a main water line break on Old Pineville Road which runs along the side of the hotel. The staff at checkin informed me the water would be back on around 6:00pm however it was well after midnight before the water was turned back on.
Stayed 2 nights in Jan 2024

10/10 Excellent

Andre

Traveled with family and small children, Traveled with group, Business traveler, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 2 nights in Dec 2023

6/10 Okay

Mike

Traveled with family
Liked: Staff & service
Queens University visit
The staff were very nice and helpful, but the hotel was not in great shape. I didn’t expect to have renovations being done on a daily basis and there were a lack of amenities. For a cheap place to stay it was OK.
Stayed 4 nights in Jan 2024