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Hyatt House San Juan

3.5 star property
Comfortable hotel, walk to Puerto Rico Convention Center

Choose dates to view prices

Photo gallery for Hyatt House San Juan

Outdoor pool
Front of property - evening/night
Room, 1 King Bed, Bay View (San Juan) | Private kitchenette | Fridge, coffee/tea maker
Daily buffet breakfast for a fee
Pet-friendly
Reviews
9.0

Wonderful

Popular amenities

  • BarBarBar
  • Breakfast available
  • Parking availableParking availableParking available
  • HousekeepingHousekeepingHousekeeping
  • 24/7 front desk24/7 front desk24/7 front desk
  • Pool

Explore the area

Map
615 Ave Fernandez Juncos, Distrito de Convenciones, San Juan, 00907
  • Popular LocationDistrito T-Mobile6 min walk
  • Popular LocationPan American Pier8 min walk
  • Popular LocationPuerto Rico Convention Center9 min walk
  • AirportSan Juan (SJU-Luis Munoz Marin Intl.)11 min drive

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Room options

View all photos for Studio Suite, 1 King Bed, Accessible, Bathtub

Studio Suite, 1 King Bed, Accessible, Bathtub | Egyptian cotton sheets, premium bedding, in-room safe, desk

Studio Suite, 1 King Bed, Accessible, Bathtub

9.1/10 Wonderful
  • 504 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite King

Studio Suite King | Egyptian cotton sheets, premium bedding, in-room safe, desk

Studio Suite King

9.3/10 Wonderful
  • 431 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Bay View (San Juan)

Suite, 1 Bedroom, Bay View (San Juan) | Private kitchen | Fridge, coffee/tea maker

Suite, 1 Bedroom, Bay View (San Juan)

9.6/10 Exceptional
  • 477 sq ft
  • Bay view
  • Sleeps 4
  • 1 King Bed

View all photos for One Bedroom King Suite

One Bedroom King Suite | Egyptian cotton sheets, premium bedding, in-room safe, desk

One Bedroom King Suite

9.4/10 Wonderful
  • 477 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Bay View (San Juan)

Suite, 1 Bedroom, Bay View (San Juan) | Private kitchen | Fridge, coffee/tea maker

Suite, 1 Bedroom, Bay View (San Juan)

9.1/10 Wonderful
  • 477 sq ft
  • Bay view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Bay View (Den, No Sofabed)

Room, 2 Queen Beds, Bay View (Den, No Sofabed) | View from room

Room, 2 Queen Beds, Bay View (Den, No Sofabed)

  • 320 sq ft
  • Bay view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed | Private kitchenette | Fridge, coffee/tea maker

Room, 1 King Bed

8.9/10 Excellent
  • 320 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Bay View (San Juan)

Suite, 1 Bedroom, Bay View (San Juan) | Egyptian cotton sheets, premium bedding, in-room safe, desk

Suite, 1 Bedroom, Bay View (San Juan)

9.3/10 Wonderful
  • 477 sq ft
  • Bay view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Guestroom King View

Guestroom King View | Living area | 42-inch flat-screen TV with cable channels, TV

Guestroom King View

9.1/10 Wonderful
  • 320 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Den, No Sofabed)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Room, 2 Queen Beds (Den, No Sofabed)

10/10 Exceptional
  • 320 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Bay View (San Juan)

Room, 1 King Bed, Bay View (San Juan) | Egyptian cotton sheets, premium bedding, in-room safe, desk

Room, 1 King Bed, Bay View (San Juan)

9.2/10 Wonderful
  • 320 sq ft
  • Bay view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Hyatt Place San Juan
Breakfast included
Pet friendly
Free WiFi
Restaurant
8.8 out of 10, Excellent, (1001)
The price is $249
per night
$321 total
includes taxes & fees
Jun 15 - Jun 16
Hyatt Place San Juan

About the neighborhood

San Juan

Located in Santurce, Hyatt House San Juan is within a 10-minute walk of popular sights such as Distrito T-Mobile and Pan American Pier. This 3.5-star hotel has 126 rooms and welcomes guests with a restaurant, an outdoor pool, and a 24-hour gym.

What's nearby

  • Distrito T-Mobile - 6 min walk
  • Pan American Pier - 8 min walk
  • Puerto Rico Convention Center - 9 min walk
  • Condado Beach - 13 min walk
  • Escambron Beach - 4 min drive

Getting around

  • Hato Rey Station - 5 min drive
  • The preferred airport is Luis Munoz Marin Intl. Airport (SJU): 11-min drive, 6.6 mi/10.7 km.

Restaurants

  • Choices Sheraton - 7 min walk
  • Medalla Arena - 6 min walk
  • Denko Asian Eatery - 6 min walk
  • Éter Rooftop & Lounge - 7 min walk
  • Casita Miramar - 10 min walk

About this property

Hyatt House San Juan

Comfortable hotel, walk to Puerto Rico Convention Center
Built in 2014, the brand new Hyatt House San Juan offers an outdoor pool, a 24-hour gym, and free WiFi in public areas. If you drive, self parking is USD 18.00 per night, and there's also a free beach shuttle. The front desk is staffed 24 hours a day to help with dry cleaning/laundry and luggage storage. Additional amenities include a 24-hour business center, coffee/tea in a common area, and a meeting room.
42-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in Egyptian cotton sheets and bathrooms offer hair dryers and designer toiletries. Other standard amenities include refrigerators, coffee makers, and free local calls.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free beach shuttle
  • Onsite parking available only on request
  • Self parking on site (USD 18 per night)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • H Bar

Things to do

  • 24-hour gym
  • Arcade/game room
  • Billiards/pool table
  • Outdoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • Free crib
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Ceiling hoist
  • Elevator (36 inch wide door)
  • Hardwood flooring in room
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (30 inches high)

More

  • 6 floors
  • Built in 2014
  • Smoke-free property

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Free crib

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 6 AM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
For more details, please contact the property using the information on the booking confirmation
Guests under 11 years old must provide proof of a negative PCR/antigen test (issued within 72 hours before check-in) during check-in.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75 per pet, per stay, plus a one-time cleaning fee of USD 100
  • 2 total (50 lbs is the maximum weight per pet)
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Resort fee: 18.314 percent of room rate

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Self parking fee: USD 18.00 per night
  • Pet fee: USD 75 per pet, per stay plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4 PM—-6 AM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts credit cards and cash.
  • Onsite safety features include a smoke detector.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.

Property is also known as

Hyatt House Hotel San Juan
Hyatt House San Juan
Hyatt House San Juan Aparthotel
Hyatt House Aparthotel
Hyatt House San Juan Hotel
Hyatt House San Juan San Juan
Hyatt House San Juan Hotel San Juan

Frequently asked questions

Is free cancellation available at Hyatt House San Juan?

Hyatt House San Juan offers free cancellation on select room rates. To learn more, look at the cancellation policy on our site.

How much does it cost to stay at Hyatt House San Juan?

As of Jun 1, 2024, prices found for a 1-night stay for 2 adults at Hyatt House San Juan on Jun 17, 2024 start from $158.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to Hyatt House San Juan?

This hotel is situated in Santurce, just steps from Sheraton Casino, and within a 10-minute walk of Distrito T-Mobile and Pan American Pier. You'll also find Condado Beach and Port of San Juan within a short drive.

Is parking available on site at Hyatt House San Juan?

Yes, parking is offered for USD 18.00 per night.

Does Hyatt House San Juan feature a casino?

No, Hyatt House San Juan doesn't have a casino.

Will I find an indoor pool at Hyatt House San Juan?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Hyatt House San Juan a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a restaurant.

Does Hyatt House San Juan have a hot tub?

No, this hotel doesn't have a spa tub.

Does Hyatt House San Juan have a restaurant that serves breakfast?

Yes, Hyatt House San Juan serves buffet breakfast for a surcharge each morning at H Bar.

Will Hyatt House San Juan allow pets to stay for free?

Although they can't stay for free, pets are welcome at Hyatt House San Juan for a fee of USD 75 per pet, per stay.

Does Hyatt House San Juan have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Hyatt House San Juan?

The closest major airport to Hyatt House San Juan is Luis Munoz Marin Intl. Airport (SJU), which is 6.6 mi away (11 minutes by car).

Are there rooms with balconies that I can book at Hyatt House San Juan?

No, there aren't any guestrooms with balconies at Hyatt House San Juan.

Hyatt House San Juan Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 656 out of 1004 reviews" "
Rating 8 - Good. 224 out of 1004 reviews" "
Rating 6 - Okay. 64 out of 1004 reviews" "
Rating 4 - Poor. 31 out of 1004 reviews" "
Rating 2 - Terrible. 29 out of 1004 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Hector

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
You shall have someone attending the bar. We stood for 20 mins until the front desk guy came personally to attend us. The only complaint I have as you are my favorite stay in San Juan since you opened. The booze at the end of the day make it more confortable. I almost leave the bar.
Stayed 3 nights in May 2024

2/10 Terrible

Lisa

Traveled with family
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
The hotel is fresh and comfortable! Check in was disappointing. We arrived at 5:00 (check-in is at 4:00) and was told that our room wasn’t ready and the staff at front desk were very uninterested in making us feel welcome. They said they would call when it was ready, however they never did. We had a great time in Old San Juan while we were waiting, but the follow through/service is a frustrating.
Stayed 1 night in Mar 2024

10/10 Excellent

Vincent

Stayed 5 nights in Mar 2024

8/10 Good

Joaquín

Stayed 1 night in Mar 2024

4/10 Poor

Marc

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
I've had a lot free of hotel breakfasts but this one was positively dreadful. No lunch or dinner options -- only a long walk to the Sheraton. Waited an hour for the shuttle in old town to return to the Hyatt. The whole place seemed overpriced, worn and can't compete. Don't be fooled by the pictures.
Stayed 4 nights in Feb 2024

10/10 Excellent

Coletha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Place to Stay
Stayed 3 nights in Feb 2024

6/10 Okay

Jethro

Traveled with family
Liked: Cleanliness, room comfort
Stayed 4 nights in Feb 2024

8/10 Good

Sharon

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The room air-conditioning unit was extremely loud and negatively affected our rest and quiet time.
Stayed 1 night in Feb 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend
We checked into a horrible airbnb and needed to find alternate accommodations immediately. I spoke with Sarah at Hyatt House after booking on hotels.com and she said we could store our luggage there before check-in and use the free shuttle. She even called us a cab. Service was great. Room was great. Nothing bad to say about our stay here.
Stayed 2 nights in Feb 2024

8/10 Good

Vinod

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Feb 2024