Holiday Inn Rochester NY - Downtown, an IHG Hotel

3.0 star property
Comfortable riverfront hotel near Strong

Choose dates to view prices

Photo gallery for Holiday Inn Rochester NY - Downtown, an IHG Hotel

Exterior
Premium bedding, desk, blackout drapes, iron/ironing board
Premium bedding, desk, blackout drapes, iron/ironing board
Interior
Combined shower/tub, free toiletries, hair dryer, towels
Reviews
6.4

Popular amenities

  • BarBarBar
  • Pet friendlyPet friendlyPet friendly
  • Breakfast availableBreakfast availableBreakfast available
  • HousekeepingHousekeepingHousekeeping
  • LaundryLaundryLaundry
  • Parking availableParking availableParking available

Explore the area

Map
70 State St, Rochester, NY, 14614
  • Popular LocationBlue Cross Arena4 min walk
  • Popular LocationRochester Riverside Convention Center5 min walk
  • Popular LocationStrong16 min walk
  • AirportRochester, NY (ROC-Greater Rochester Intl.)10 min drive

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Room options

Standard Room, 2 Queen Beds, Accessible (Communications, Roll-In Shower)

8/10 Very Good
  • 466 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

7.5/10 Good
  • 466 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds

7.6/10 Good
  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible (Communications, Accessible Tub)

7.3/10 Good
  • 466 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

7.1/10 Good
  • 466 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room

7.2/10 Good
  • 466 sq ft
  • Sleeps 2
  • 1 Twin Bed

Similar properties

About the neighborhood

Rochester

Located in Downtown Rochester within a mile (2 km) of Strong, Holiday Inn Rochester NY - Downtown, an IHG Hotel is within a few miles (5 km) of other popular sights such as University of Rochester. This 217-room, 3-star hotel has 2 restaurants along with conveniences like free in-room WiFi and a gym.

What's nearby

  • Blue Cross Arena - 4 min walk
  • Rochester Riverside Convention Center - 5 min walk
  • Strong - 16 min walk
  • Eastman School of Music - 17 min walk
  • University of Rochester - 4 min drive

Getting around

  • Rochester Station - 14 min walk
  • The nearest major airport is Greater Rochester Intl. Airport (ROC): 11-min drive, 6.6 mi/10.6 km.

Restaurants

  • ‪St Paul Proper - ‬9 min walk
  • ‪Fifth Frame Brewing - ‬8 min walk
  • ‪Red White & Brew - ‬3 min walk
  • ‪Reynolds Arcade - ‬3 min walk
  • ‪Galleria Pizza - ‬3 min walk

About this property

Holiday Inn Rochester NY - Downtown, an IHG Hotel

Comfortable riverfront hotel near Strong
Holiday Inn Rochester NY - Downtown, an IHG Hotel features a gym, free WiFi in public areas, and meeting rooms. Self parking is offered for USD 5 per day. The 24-hour front desk has multilingual staff ready to help with luggage storage, and answer any questions about the area. Additional amenities include a conference center, a business center, and a computer station.
Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Microwaves, coffee makers, and phones are also available. Housekeeping is available on request.
Recreational amenities at the hotel include a fitness center.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Secured, covered self parking on site (USD 5 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 6 to 13.95 per person
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • River Club
  • State Street Bar & Grill

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Free crib
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (15,024 square feet of space)
  • Meeting rooms

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Ballroom
  • Banquet hall
  • Built in 1968
  • Comprehensive recycling policy
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 50.00 per pet, per stay
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 20.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 6.00 to 13.95 per person
  • Covered self parking fee: USD 5 per day (in/out privileges)
  • Pet fee: USD 50.00 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Nearby construction work may cause some noise disturbance.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Rochester Plaza
Rochester Plaza Hotel
Holiday Inn Rochester Downtown Hotel
Holiday Inn Rochester Downtown
Holiday Inn Rochester
Holiday Inn Mayo Clinic
Rochester Holiday Inn

Frequently asked questions

Are free cancellation options available at Holiday Inn Rochester NY - Downtown, an IHG Hotel?

Holiday Inn Rochester NY - Downtown, an IHG Hotel offers free cancellation on some room rates. To learn more, review the cancellation policy on our site.

What's there to do around Holiday Inn Rochester NY - Downtown, an IHG Hotel?

This hotel is situated in Downtown Rochester, just steps from Genesee River, and within a 10-minute walk of Blue Cross Arena and Genesee River's High Falls. You'll also find Strong and Frontier Field less than a mile away.

Will I be able to park at Holiday Inn Rochester NY - Downtown, an IHG Hotel?

Yes, secured parking is offered for USD 5 per day with in/out privileges. Accessible parking is also available for guests.

Does Holiday Inn Rochester NY - Downtown, an IHG Hotel feature a casino on the premises?

No, Holiday Inn Rochester NY - Downtown, an IHG Hotel doesn't have a casino.

Is there an indoor pool at Holiday Inn Rochester NY - Downtown, an IHG Hotel?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Holiday Inn Rochester NY - Downtown, an IHG Hotel?

Amenities that appeal to couples at this riverfront hotel include premium bedding and free Internet access along with a bar.

Are there hot tubs at Holiday Inn Rochester NY - Downtown, an IHG Hotel?

No, there isn't a spa tub at this hotel.

Does Holiday Inn Rochester NY - Downtown, an IHG Hotel have a restaurant that serves breakfast?

Yes, Holiday Inn Rochester NY - Downtown, an IHG Hotel has 2 restaurants, and serves a cooked-to-order breakfast each morning for a surcharge.

Does Holiday Inn Rochester NY - Downtown, an IHG Hotel allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Holiday Inn Rochester NY - Downtown, an IHG Hotel for a fee of USD 50.00 per pet, per stay.

Does Holiday Inn Rochester NY - Downtown, an IHG Hotel have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Holiday Inn Rochester NY - Downtown, an IHG Hotel?

The closest major airport to Holiday Inn Rochester NY - Downtown, an IHG Hotel is Greater Rochester Intl. Airport (ROC), which is 6.6 mi away (11 minutes by car).

Are there rooms with balconies that I can book at Holiday Inn Rochester NY - Downtown, an IHG Hotel?

No, there aren't any guestrooms with balconies at Holiday Inn Rochester NY - Downtown, an IHG Hotel.

Does Holiday Inn Rochester NY - Downtown, an IHG Hotel host weddings?

There are wedding services available at Holiday Inn Rochester NY - Downtown, an IHG Hotel if that's in your vacation plans.

Holiday Inn Rochester NY - Downtown, an IHG Hotel Reviews

Reviews

6.4
Rating 10 - Excellent. 226 out of 1001 reviews" "
Rating 8 - Good. 273 out of 1001 reviews" "
Rating 6 - Okay. 165 out of 1001 reviews" "
Rating 4 - Poor. 139 out of 1001 reviews" "
Rating 2 - Terrible. 198 out of 1001 reviews" "

7.0/10

Cleanliness

7.4/10

Staff & service

5.8/10

Amenities

6.2/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

2/10 Terrible

Keith

Traveled with group, Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
No air conditioning heater only and it blows out at 90° could not sleep room was always 85 or above
Stayed 3 nights in Mar 2024

2/10 Terrible

John

Disliked: Property conditions & facilities, room comfort
Hammering & renovation noise in AM; Unacceptable!
Beware: Hotel is under renovation, and nobody seems to be on top of anything. We got back to our room after midnight. A sign on the front door said that it is locked after hours and to use the side door instead. A sign on the side door said that THAT door is locked after hours and to use the front door. The back door wouldn't take my keycard. Eventually a night manager (?) saw us and let us in through the side door, which he said is the door that should be used right now. He seemed unaware that the two entrances had signs providing conflicting information. The bedside outlets provided only very loose connections. I sleep with a medical device, which had trouble staying in the outlet until I propped up the plug to hold it the socket. Worst of all though: we were woken up early in the morning by the sounds of constant hammering and other construction noises! I know the place is undergoing renovations and I would otherwise be able to let the first two things slide, but this completely tears it! We ended up leaving before checkout time because we couldn't get back to sleep. The front desk clerk as we were checking out seemed surprised that they were doing work that early, saying that they weren't supposed to be doing that until after 11AM (Checkout time). Avoid!
Stayed 1 night in Mar 2024

6/10 Okay

William

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

2/10 Terrible

Jennifer

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great but unfortunately expedia messed up my booking and there was no room reserved for me
Stayed 1 night in Feb 2024

2/10 Terrible

jonathan

Disliked: Cleanliness, property conditions & facilities, room comfort
Huge Disappointment
Stayed here two years ago and it was cheap and cheerful. This time it was awful. Only one elevator worked. There was mold throughout the shower, rooms on our floor had no door handles and it didn't matter what time of day someone was always smoking pot at the entrance. I was later told that it's also a refugee hotel which makes sense as the place was completely worn out. No complaint about refugees but having to share The only elevator with numerous kids, toys and garbage isnt really my thing I would never go back.
Stayed 2 nights in Feb 2024

8/10 Good

Benjamin J

Traveled with group
Liked: Cleanliness, staff & service, amenities
The hotel is under construction (remodeling) so there is a lot of random stuff in the hallways, but otherwise the room was completely comfortable The one concern on our room was that the lock was not very reliable. Sometimes our keys worked and other times they did not, this was a little frustrating but not too big of a deal.
Stayed 3 nights in Jan 2024

2/10 Terrible

Tyrus, Brooklyn

Traveled with group
Liked: Staff & service
Disliked: Property conditions & facilities
They need to get the heating situation under control
Stayed 1 night in Jan 2024

10/10 Excellent

Regina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall stay was extraordinary. Just needed time away to myself to relax and get comfortable.
Stayed 1 night in Jan 2024

2/10 Terrible

Denis

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Apparently, the hotel had been closed for some time when I showed up and no one informed me about it. Ruined my new year’s eve plans!
Stayed 1 night in Dec 2022

2/10 Terrible

Monique

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023