This hotel was absolutely lovely and I would recommend it to anyone. The staff was more than polite and always attentive. We opted for a room with a terrace and it was a wonderful view. Also, the location is extremely convenient for tourists who want to be central to the attractions and shopping.
Nice location. Got a lower category / smaller room than I booked and paid for. Front desk staff disagreed and continued to disagree despite my confirmation and pictures pictures from Orbitz website. Because I was unhappy ad they realized I, taking pictures of the room,, as a courtesy, they offered me an upgrade to my original booking which I declined because I had already switched rooms and was not willing to spend my short stay in Paris dealing with this hotel. Surprised it met the standards for Hilton / Curio location. Minimal staff at night and property locked. Must ring and wait to get inside. Please note that when booking thru Orbitz, you will not receive any Hilton Honors points or status benefits. Will never stay there again.
Our room was the perfect size. The location of the hotel in relationship to great restaurants, shopping and attractions was amazing. Great English speaking friendly staff!!
Decent property in central Paris but they’re many other properties in similar price range with better amenities and more consistent service.
Wasn’t able to check in until one hour after the check in time. Rooms are not what the photos show online.
Great location with proximity to a number of sites and transportaion.
All of the staff members very helpful and courteous
Located in 8th Arrondissement, Maison Astor Paris, Curio Collection by Hilton is within a 5-minute walk of Rue du Faubourg Saint-Honore and within 15 minutes of other popular attractions like Palais Garnier. This 131-room, 4-star hotel has a restaurant and a bar/lounge, along with a 24-hour gym.
In addition to a meal at the onsite restaurant, you can also enjoy a drink at the bar/lounge. Savor a meal from the comfort of your room with room service. For your convenience, a buffet breakfast is served for a fee on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.
Guests can expect to find flat-screen TVs with satellite channels. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and designer toiletries. Other amenities include minibars, espresso makers, and safes. Change of towels is available on request.
Maison Astor Paris, Curio Collection by Hilton offers a 24-hour gym, meeting rooms, and a business center. Transportation is made easy with limo/town car service. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, dry cleaning/laundry, and concierge services. Other amenities at this boutique hotel include express check-in, express check-out, and a terrace.
This hotel was absolutely lovely and I would recommend it to anyone. The staff was more than polite and always attentive. We opted for a room with a terrace and it was a wonderful view. Also, the location is extremely convenient for tourists who want to be central to the attractions and shopping.
Nice location. Got a lower category / smaller room than I booked and paid for. Front desk staff disagreed and continued to disagree despite my confirmation and pictures pictures from Orbitz website. Because I was unhappy ad they realized I, taking pictures of the room,, as a courtesy, they offered me an upgrade to my original booking which I declined because I had already switched rooms and was not willing to spend my short stay in Paris dealing with this hotel. Surprised it met the standards for Hilton / Curio location. Minimal staff at night and property locked. Must ring and wait to get inside. Please note that when booking thru Orbitz, you will not receive any Hilton Honors points or status benefits. Will never stay there again.
Dear guest, Thank you for sharing your experience. We are glad you enjoyed your stay with us and really hope to welcome you back!
Our room was the perfect size. The location of the hotel in relationship to great restaurants, shopping and attractions was amazing. Great English speaking friendly staff!!
Dear guest, Thank you very much for your kind review and for pointing out your amazing experience at the Maison Astor Paris. A big thank you from the entire team and we look forward to welcome you back soon!
Decent property in central Paris but they’re many other properties in similar price range with better amenities and more consistent service.
Dear Andrew, Thank you for sharing your impressions. I am happy to see you enjoyed your stay, but I am sorry to hear that we did not exceed your expectations. Our team works non stop to always ensure unforgettable stays, and rest assured that your feedback will be shared so that we can improve on the services offered.
Wasn’t able to check in until one hour after the check in time. Rooms are not what the photos show online.
Dear Guest, We are sorry to read that we did not reach your expectation during your stay. We do apologize for the delay in check-in time, this was an exceptional situation as we were full house and some guests checked-out very late not allowing us to clean the room on time. This delay was needid to provide you a spotless room. Regarding room types, as you may know, we are a historical building and our room as not as standardized as those in modern properties. This create some small differences between same type of rooms. We are sorry it did not pleased you. We do hope we will have a chance to welcome you back at Maison Astor Paris.
Great location with proximity to a number of sites and transportaion.
Dear Guest, thank you for taking the time to share your feedback. I am glad you enjoyed your stay and the ideal location of the hotel. Have a nice day! Kind regards,
Dear guest, Thank you for sharing your experience. It is great to see that you had a great stay and please do not hesitate to contact us should you wish to share more details of your stay. We wish you a lovely day.
Dear guest, Merci for sharing your impressions, we are sorry to see that your stay was not satisfactory. Our goal is to make every stay unforgetable to each and every guest. Please do not hesitate to contact me with should you wish to share more details of your stay, our guests feedback is trully important to us. I wish you a great day. Jaklin Crosby Quality Manager
Dear guest, Thank you for taking the time to give us your feedback following your stay with us. Allow me to inform you that our guests satisfaction is very important to us and once a room category is booked our team ensures that the correct room assigned. We would however like to inform you that our Maison is unique (built in 1907 but completely refurbished in 2018) and every room has a different setting. On the other side, I am happy to see that our colleagues offered an alternative to ensure a comfortable stay for you. Please allow us once again to present our apologies for not meeting your expectations. Should you decide another stay in the City of Lights we will be happy to welcome you back, We wish you a great day and remain at your entire disposal, Best regards,