Canopy by Hilton West Palm Beach Downtown

4.0 star property
Upscale hotel, walk to The Square

Choose dates to view prices

Photo gallery for Canopy by Hilton West Palm Beach Downtown

Outdoor pool
Exterior
Premium bedding, in-room safe, desk, laptop workspace
Lobby lounge
Reception
Reviews
8.8

Excellent

Popular amenities

  • BarBarBar
  • 24/7 front desk24/7 front desk24/7 front desk
  • HousekeepingHousekeepingHousekeeping
  • Breakfast available
  • Parking availableParking availableParking available
  • Pet friendly

Explore the area

Map
380 Trinity Place, West Palm Beach, FL, 33401
  • Popular LocationThe Square5 min walk
  • Popular LocationPalm Beach County Convention Center8 min walk
  • Popular LocationClematis Street9 min walk
  • AirportWest Palm Beach, FL (PBI-Palm Beach Intl.)8 min drive

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Room options

Suite, 1 King Bed, Balcony

10/10 Exceptional
  • 797 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-In Shower)

10/10 Exceptional
  • 377 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

9.5/10 Exceptional
  • 350 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Corner

9.3/10 Wonderful
  • 350 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

8.6/10 Very Good
  • 350 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Balcony

10/10 Exceptional
  • 355 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Double Beds, Accessible, Bathtub

10/10 Exceptional
  • 377 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Accessible (Hearing)

10/10 Exceptional
  • 344 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Suite, Balcony (3-Room)

  • 990 sq ft
  • City view
  • Sleeps 6
  • 2 King Beds

Suite, 1 King Bed, Accessible (Roll-In Shower)

  • 797 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed

  • 355 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Hearing)

10/10 Exceptional
  • 355 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Bathtub (Mobility)

  • 377 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

About the neighborhood

West Palm Beach

Located in Downtown West Palm Beach, Canopy by Hilton West Palm Beach Downtown is within a 5-minute walk of The Square and within 15 minutes of other popular attractions like Palm Beach County Convention Center. This 4-star hotel has 150 guestrooms and offers an outdoor pool, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Palm Beach Atlantic University - 4 min walk
  • The Square - 5 min walk
  • Palm Beach County Convention Center - 8 min walk
  • Clematis Street - 9 min walk
  • Norton Museum of Art - 11 min walk

Getting around

  • Brightline West Palm Beach Station - 13 min walk
  • The nearest major airports are:<br />Palm Beach Intl. Airport (PBI): 9-min drive, 4.9 mi/7.9 km<br /> Boca Raton, FL (BCT): 28-min drive, 24.4 mi/39.3 km<br /> <p>The preferred airport is Palm Beach Intl. Airport (PBI). </p>

Restaurants

  • Rosemary Square Kiosk - 6 min walk
  • El Camino West Palm Beach - 6 min walk
  • The Cheesecake Factory - 7 min walk
  • RH Rooftop Restaurant West Palm - 5 min walk
  • Makebs Bagels & Deli - 6 min walk

About this property

Canopy by Hilton West Palm Beach Downtown

Upscale hotel, walk to The Square
Built in 2020, the brand new Canopy by Hilton West Palm Beach Downtown offers an outdoor pool, a gym, and a rooftop terrace. Valet parking is offered for USD 38 per day. The 24-hour front desk has staff standing by to help secure valuables, and answer any questions about the accommodations. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include free WiFi in public areas, meeting rooms, and conference space.
Guests can expect to find free WiFi and LCD TVs with cable channels. Beds sport premium bedding and bathrooms offer hair dryers. Espresso makers, safes, and phones are also available. Housekeeping is available on request.
A health club and complimentary bicycles are featured at the hotel. In addition to an outdoor pool, other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Secured, covered valet parking on site (USD 38 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: USD 5 to 40 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Banter Restaurant
  • Treehouse Lounge & Bar

Things to do

  • 24-hour gym
  • Free bicycle rentals
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 3,069 square feet of conference space
  • Meeting rooms

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Front entrance ramp
  • Phone accessibility kit
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • Biodegradable coffee stirrers available
  • Built in 2020
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Espresso maker

More

  • Air conditioning
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75 per pet, per stay, plus a deposit of USD 50 per stay
  • Dogs only
  • 2 total (75 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 5 to 40 per person
  • Covered valet parking fee: USD 38 per day (in/out privileges)
  • Pet deposit: USD 50 per stay
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
  • Check-in: 4:00 PM—-2:00 AM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property uses eco-friendly cleaning products.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Contactless check-in and contactless check-out are available.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Canopy By Hilton West Palm
Canopy West Palm Beach Downtown
Canopy by Hilton West Palm Beach Downtown Hotel
Canopy by Hilton West Palm Beach Downtown West Palm Beach
Canopy by Hilton West Palm Beach Downtown Hotel West Palm Beach

Frequently asked questions

Is a free cancellation option available at Canopy by Hilton West Palm Beach Downtown?

Canopy by Hilton West Palm Beach Downtown offers free cancellation on some room rates. For additional details, review the cancellation policy on Orbitz.

How much does it cost to stay at Canopy by Hilton West Palm Beach Downtown?

As of Jun 1, 2024, prices found for a 1-night stay for 2 adults at Canopy by Hilton West Palm Beach Downtown on Jun 23, 2024 start from $165.45, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to Canopy by Hilton West Palm Beach Downtown?

This hotel is situated in Downtown West Palm Beach within a 10-minute walk of The Square and Clematis Street. You'll also find Kravis Center For The Performing Arts and Norton Museum of Art less than a mile away.

Is there parking available at Canopy by Hilton West Palm Beach Downtown?

Yes, secured valet parking is offered for USD 38 per day with in/out privileges. Accessible parking is also available for guests.

Does Canopy by Hilton West Palm Beach Downtown include a casino?

No, Canopy by Hilton West Palm Beach Downtown doesn't have a casino.

Is there an indoor pool at Canopy by Hilton West Palm Beach Downtown?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What amenities will couples enjoy at Canopy by Hilton West Palm Beach Downtown?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and 2 restaurants.

Does Canopy by Hilton West Palm Beach Downtown have a hot tub?

No, this hotel doesn't have a spa tub.

Does Canopy by Hilton West Palm Beach Downtown feature a restaurant that includes a breakfast menu?

Yes, Canopy by Hilton West Palm Beach Downtown has 2 restaurants, and serves a cooked-to-order breakfast each morning for a surcharge.

Will Canopy by Hilton West Palm Beach Downtown allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Canopy by Hilton West Palm Beach Downtown for a fee of USD 75 per pet, per stay. The property also provides food and water bowls. A deposit of USD 50 per stay is collected.

Does Canopy by Hilton West Palm Beach Downtown have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Canopy by Hilton West Palm Beach Downtown?

The closest major airport to Canopy by Hilton West Palm Beach Downtown is Palm Beach Intl. Airport (PBI), which is 4.9 mi away (9 minutes by car). Another top airport is Boca Raton, FL (BCT), which is located 24.4 mi away (28-minute drive).

Can I book a room with a balcony at Canopy by Hilton West Palm Beach Downtown?

Yes, some guestrooms at Canopy by Hilton West Palm Beach Downtown offer a balcony and may feature city views.

Canopy by Hilton West Palm Beach Downtown Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 319 out of 479 reviews" "
Rating 8 - Good. 79 out of 479 reviews" "
Rating 6 - Okay. 35 out of 479 reviews" "
Rating 4 - Poor. 19 out of 479 reviews" "
Rating 2 - Terrible. 27 out of 479 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

William

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had a good stay. The only negative is that it was very difficult to get anyone to answer the phone. We wanted to order some food at Banter and they would not answer the phone. We called the front desk and he transferred the call and they still did not answer.
Stayed 1 night in Mar 2024

8/10 Good

Shantha

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Charged for vallet parking for 4 nights.Only used parking 1 night
Stayed 4 nights in Feb 2024

4/10 Poor

Christopher

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Unbelievably loud all night, I barely slept.
Stayed 1 night in Feb 2024

10/10 Excellent

RYAN

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were incredibly attentive and friendly.
Stayed 1 night in Feb 2024

10/10 Excellent

Abraham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Feb 2024

8/10 Good

Sean

Traveled with group, Business traveler
All the staff were lovely…the pool on the roof was quite pretty and restaurant on ground floor was tasty.One problem, my room was directly across from the elevators and the chimes woke me up each morning before I needed to be awake.
Stayed 2 nights in Feb 2024

10/10 Excellent

kieran

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place has a great location. Totally walkable to everythif. A great breakfast and awesome bar on the roof. Seth at the front desk will take care of anything
Stayed 3 nights in Jan 2024

6/10 Okay

robert m., Westport

Traveled with partner
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, staff & service
Everyday we came back to our room to freshen up before dinner the room was still not cleaned and beds unmade.
Stayed 4 nights in Jan 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Jodi, Danvers

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Jan 2024