Very safe, much much much better than the OYO hotel around the corner. Would recommend this place any day of the week
For the cost, this hotel is a dump. Lamp, ice machine, and telephone in the room did not work. Had to walk to the front desk to ask for sheets for the sofa bed and make the bed myself. Could only have one room key because they were running out. Room was kinda clean. Breakfast was stale and gross. They were warming up hard boiled eggs so they had hot eggs…so odd. The front desk staff person was very nice and accommodating.
Very sweet front desk
Not the greatest neighborhood! It’s not what I expected it to be ! It was below standard!
I liked the suites but did not like the location
Overall, OK!
Waited an hour and a half for shuttle from airport. Room was worn and had cockroaches. Would not stay here again.
The people were rude the room smelled like bleach but there was mold growing on the shower head and in the tub
Directed to wrong area for airport shuttle pick up. Seems staff is inconvenienced by the task of dealing with a guest.
Older hotel with exterior walkways leading to rooms, but clean and well kept. No elevator.
Someone smoked in the room. Told the desk and nothing was done about it.
Shuttle from airport is a lie.
The woman at check in was very nice, the rooms were clean and it was close to the airport.
They stopped the water right when I was going to leave. I couldn't take a shower. I hearted the water coming when I was at the door. They could've waight 30 min to do repair after 11:00 am.
spacious, clean room Did not like: bathtub drain clogged; room smelled like mildew
Good location at a reasonable price
Basic Motel, clean quiet and close to the airport. Just stayed between flights. Did not walk around, use the pool or get the free breakfast so I’m not reviewing any of those services.
Facility was outdated, old, and musty.
It’s not bad but not great either. It’s just ok. An ok place to stay if you need a place to stay because your flight was canceled.
Located 2.9 mi (4.7 km) from Florida Mall, Quality Inn & Suites Orlando Airport is within a 15-minute drive of other popular attractions like Aquatica. This 98-room hotel has free breakfast along with conveniences like an outdoor pool and free in-room WiFi.
Free on-the-go breakfast is served each morning from 6:30 AM to 9:30 AM. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/cafe.
Guests can expect free WiFi and flat-screen TVs with cable channels and pay movies. Pillowtop beds sport pillow menus and bathrooms offer hair dryers and designer toiletries. Refrigerators, microwaves, and coffee makers are also standard.
Quality Inn & Suites Orlando Airport features an outdoor pool, free WiFi in public areas, and meeting rooms. You can take advantage of free parking, along with a free airport shuttle at scheduled times. The 24-hour front desk has multilingual staff ready to help with luggage storage, and answer any questions about the area. Additional amenities include a business center, a seasonal outdoor pool, and coffee/tea in a common area.
Very safe, much much much better than the OYO hotel around the corner. Would recommend this place any day of the week
For the cost, this hotel is a dump. Lamp, ice machine, and telephone in the room did not work. Had to walk to the front desk to ask for sheets for the sofa bed and make the bed myself. Could only have one room key because they were running out. Room was kinda clean. Breakfast was stale and gross. They were warming up hard boiled eggs so they had hot eggs…so odd. The front desk staff person was very nice and accommodating.
Dear Kimberly,We're truly sorry to hear about your disappointing experience during your stay. Your feedback is incredibly valuable, and we apologize for falling short of your expectations in several areas. It's unacceptable that you encountered issues with amenities in your room and that the cleanliness and breakfast quality did not meet your expectations. We will address these issues immediately with our team to ensure improvements are made. We're glad to hear that our front desk staff were friendly and accommodating, but we understand that this doesn't excuse the other issues you experienced. We hope to have the opportunity to make it right for you in the future.Sincerely, Hotel Manager
Very sweet front desk
Dear Candice,Thank you for your great feedback. We're thrilled to hear that you found our front desk staff very sweet! Providing friendly and welcoming service is important to us, and we're delighted that our team made a positive impression on you. We hope to see you again soon!Sincerely, Hotel Manager
Not the greatest neighborhood! It’s not what I expected it to be ! It was below standard!
Dear Elsie,We regret to hear that the neighborhood did not meet your expectations and that you found it below standard. Your experience matters, and we apologize for any inconvenience this may have caused. We're committed to improving and appreciate your feedback to help us better serve you in the futureSincerely, Hotel Manager
I liked the suites but did not like the location
Dear Sue,Thank you for your feedback! Delighted you enjoyed the suites; however, we're sorry to hear the location didn't meet expectations. We appreciate your honesty and will use this valuable input to enhance our offerings. We hope you'll consider giving us another chance in the future at a different location.Sincerely, Hotel Manager
Overall, OK!
Dear Michael Grupa,Thank you for indicating that you would stay with us again. That's the highest compliment possible. Our goal is an excellent experience for every guest, and I'm pleased we are completely satisfied. We invite you to stay with us again soon so you can experience the many positive attributes of our hotel again. Sincerely, Hotel Manager
Waited an hour and a half for shuttle from airport. Room was worn and had cockroaches. Would not stay here again.
Dear Jon,We are truly sorry to hear about the difficulties you experienced during your stay at our hotel. Waiting an hour and a half for the airport shuttle and encountering cockroaches in your room are unacceptable issues, and we sincerely apologize for the inconvenience and disappointment caused. Your feedback is crucial, and we will address these concerns with our team to ensure such situations do not occur in the future. We hope to have the opportunity to make amends and provide a better experience in the future. Sincerely, Hotel Manager
The people were rude the room smelled like bleach but there was mold growing on the shower head and in the tub
Dear Jeffrey,We are truly sorry to hear about your disappointing experience during your stay. Your feedback is concerning, and I apologize for the rude behavior of the staff and the cleanliness issues you encountered in the room. This falls far below the standards we strive to maintain. We take matters of guest satisfaction seriously, and we will investigate and address these issues promptly. We hope to have the opportunity to regain your trust in the future.Sincerely, Hotel Manager
Directed to wrong area for airport shuttle pick up. Seems staff is inconvenienced by the task of dealing with a guest.
Dear Tod,We apologize for the inconvenience you faced with the airport shuttle pick-up and any perception of inconvenience from our staff. Your feedback is crucial, and we take it seriously. We will address the communication issue to ensure a smoother experience for our guests in the future. Please know that your comfort is our priority, and we appreciate your patience. If your travels bring you back, we hope to provide a more seamless and accommodating experience.Sincerely, Hotel Manager
Older hotel with exterior walkways leading to rooms, but clean and well kept. No elevator.
Dear Tomas,Thank you for providing feedback on your experience at our hotel. We appreciate your acknowledgment of our efforts in maintaining cleanliness and the overall condition of the property. We understand that the absence of an elevator might have been inconvenient, and we apologize for any inconvenience this may have caused. We hope to have the opportunity to welcome you back in the future.Sincerely, Hotel Manager
Dear Guest,Thank you for your kind words! We're thrilled to hear that you felt safe and enjoyed your stay with us. Your recommendation means the world to us, and we look forward to welcoming you back anytime.Sincerely, Hotel Manager