1234
Beautiful
Over priced for what you get. Long waits and understaffed. Place needs updating
Clean, upgraded.
We were staying for an event, everything went smoothly and convnient
For the cost, the staff should be bending over backwards for guests and oozing friendliness. We stopped by the bar outdoors to get drinks and the bar tender came over shouting that no kids were allowed at the bar — mine were standing behind the barstools waiting on the drinks my husband ordered for them. They were not at all seated at the bar. Another staff member yelled “move your food” to a woman who had her takeout bag on the rim of the fire pit. There are polite ways to handle people and I just didn’t see this with several staff. We did dine at Trevi and the food was outstanding. The waitstaff went above and beyond to ensure our evening was perfect. It was. The hotel is gorgeous and the pool area and amenities are great. I just think there are other places just as nice that don’t have the high price point but have polite employees.
A very nice facility. It was a pleasure staying here.
I loved we had a good time!!!
Very nice and professional staff on the Trevis restaurant.
Extremely nice property. There were so many wonderful employees there and everything was amazing. They went out of their way to make sure my husband had a nice birthday. Supplied us with extra towels and brought us another blanket within minutes of requesting one. Cons: Couldn’t get anyone to answer the hotel operator or front desk phone after calling 7 times. Had to walk downstairs just to ask a question. You could tell that housekeeping does not wipe down the items on the sink in the bathroom. There was toothpaste in the cotton ball holder and where they put the shampoo has not been cleaned in a long time. The coffee cups were very dirty too.
Pool facilities and golfing was fantastic. Staff was excellent and knew when to be helpful and when to leave the guests to their privacy. Only thing that was humbug, several restaurants and an outside bar were not open while we were there and really limited our selections of places to go.
Connected to a golf course
We had a great time staying at this resort. The only couple disappointing things were that the wave pool was broken, and there weren't many options at night time available to eat or get something to drink. I was disappointed when there was not even a small fridge in the rooms. When you have a baby and need to keep milk in the room that made it hard. All in all we had a great time and would recommend this resort!
The pool area is always wonderful. The restaurants were average
Omni Orlando Resort at ChampionsGate places you 10.2 mi (16.5 km) from ESPN Wide World of Sports and 10.3 mi (16.6 km) from Walt Disney World® Resort. This 1005-room, 4-star hotel has 6 outdoor pools along with a golf course and a full-service spa.
Enjoy dining at Trevis Restaurant, one of 10 onsite restaurants. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/cafe. For your convenience, a cooked-to-order breakfast is served each morning for a fee.
LCD TVs come with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in premium bedding and bathrooms offer hair dryers and designer toiletries. Coffee makers, free local calls, and laptop-compatible safes are also available.
Omni Orlando Resort at ChampionsGate features a golf course, a full-service spa, and 6 outdoor pools. Parking is available for USD 35 per night (USD 45 per night for valet parking), and there's also a free theme park shuttle. The 24-hour front desk has multilingual staff ready to assist with tours or tickets, dry cleaning/laundry, and securing valuables. Other amenities at this spa hotel include a free water park, a lazy river, and a children's pool.
1234
Beautiful
Thank you for choosing Omni. We hope to welcome you back again soon!
Over priced for what you get. Long waits and understaffed. Place needs updating
Thank you for taking the time to provide feedback on your recent stay. We are deeply sorry to hear that you did not have a good visit. To address these issues and gain a better understanding of your specific concerns, we kindly invite you to call our hotel and ask for our Guest Service Ambassador at your earliest convenience. We value your feedback as we continuously strive to improve. We hope to welcome you back again in the future for a second chance.Omni Orlando Guest Relations
Thank you for taking the time to provide feedback on your recent stay. We are deeply sorry to hear that you did not have a good visit. To address these issues and gain a better understanding of your specific concerns, we kindly invite you to call our hotel and ask for our Guest Service Ambassador at your earliest convenience. We value your feedback as we continuously strive to improve. We hope to welcome you back again in the future for a second chance.Omni Orlando Guest Relations
Clean, upgraded.
Thank you for choosing Omni. We hope to welcome you back again soon!
We were staying for an event, everything went smoothly and convnient
Dear Stephen, Thank you for leaving us a 5-star review! We are glad to hear the event went great. Hope to see you again soon!
Dear Melissa, Thank you for taking the time to leave your review. We are glad to see you enjoyed your stay with us, but always strive for a 5-star experience. We welcome your feedback to improve. At your earliest convenience, please call the hotel directly and ask to speak with our Guest Service Ambassador. We hope to welcome you back again soon.
For the cost, the staff should be bending over backwards for guests and oozing friendliness. We stopped by the bar outdoors to get drinks and the bar tender came over shouting that no kids were allowed at the bar — mine were standing behind the barstools waiting on the drinks my husband ordered for them. They were not at all seated at the bar. Another staff member yelled “move your food” to a woman who had her takeout bag on the rim of the fire pit. There are polite ways to handle people and I just didn’t see this with several staff. We did dine at Trevi and the food was outstanding. The waitstaff went above and beyond to ensure our evening was perfect. It was. The hotel is gorgeous and the pool area and amenities are great. I just think there are other places just as nice that don’t have the high price point but have polite employees.
Dear Mike, Thank you for taking the time to share your feedback regarding your recent experience at our resort. While we are glad to hear that you enjoyed your food and experience at Trevi's, we would like to apologize that you did not receive the same level of service from some of our other associates. We have the safety of our staff and guests at the forefront of our service but do apologize for the demeanor in which these messages were delivered. We take your comments seriously and will use them as a learning opportunity and share with management. We do hope that you will give us another opportunity in the future and we hope to see you again soon. Should you have additional concerns please call the hotel directly and ask to speak with our Guest Service Ambassador.
A very nice facility. It was a pleasure staying here.
Dear Bob, We are thrilled to hear you enjoyed your stay with us and we hope to welcome you back again soon!
I loved we had a good time!!!
We're so glad you enjoyed your stay! We hope for the opportunity to welcome you back soon!
Thank you for choosing Omni. We hope to welcome you back again soon!