Good location and friendly staff. Property condition is ok.
Convenient location. Deer walking around property. The river was very close.
It is an old property in great location with friendly staff. They were just opening up with virus so probably not fair to evaluate. No coffee in room, no hair dryer, good place if there for water parks, not just visiting area.
Housekeeping doesn’t realize that this is a place for vacations. Therefore people sleep in. They would wake us up every morning at 8 am. If we didn’t hurry and get out of the room , they would not clean it or make the beds. Perhaps their schedule should start later in the day.
Perfect vacation great people and lots to do everyday
First room had lots of roaches in the bathtub. Switched rooms and it was a bit better but very old and not too nice
Great staff, simple room, wonderful location. Beautiful grounds
STAFF WAS GREAT, VERY HELPFUL, ROOMS WERE OLD AND NEED MUCH TLC. CLEANING OF THE ROOM WAS HIT AND MISS. ROACHES IN ROOM, POOR SELECTION ON TV CHANNELS, BELOW A HOTEL 6
We opted to stay in a room right on the property. For almost $300 per night, it was a complete and total dump. I understand that the main reason for being there is the park, not the rooms. And the room fee did include our waterpark passes, but honestly, I would not stay here again. The room was a equal to a really bad motel room, tiny, run-down, musty, wall mount air conditioner, SUPER old wooden beds and dressers - downright creepy. I think a little honesty could help. I think if I had been expecting a motel style atmosphere, with plastic tables outside every door, then I could have made a choice to accept it or go somewhere else. All they need to do is a little updating, and things would be much better. I still love Schlitterbahn, but their resort rooms are awful.
We had a great time, especially using the shuttle service going back and fourth to Wurst Fest.
We had 1 bedroom suite right off the river. My husband and I had a blast walking the trails along the river, searching for turtles in the water and enjoying breakfast on the balcony each morning. The rooms are slighly worn and the beds are really hard. However, if you are wanting to stay at the park, this place is perfect! We really enjoyed our stay and would definetly come back to enjoy this place over and over again!
It is somewhat run-down. Rooms are ordinary, but clean. No way would I call this a resort. The staff were the only good thing about the place.
All was great at the resort, but wished I had booked directly with them. I would have saved $20!
Had an awesome stay. We didn't want to leave. Great value and view of the park and river.
The Resort at Schlitterbahn is adjacent to popular attractions such as Schlitterbahn New Braunfels Waterpark and Comal River. The 215 rooms at this 3.5-star hotel include refrigerators, microwaves, and TVs.
TVs come with cable channels. Other standard amenities include refrigerators, microwaves, and free local calls. Housekeeping is available once per stay.
Guests of The Resort at Schlitterbahn enjoy access to 3 outdoor pools, meeting rooms, and laundry facilities. You can put free parking to good use if you drive. The 24-hour front desk has staff standing by to help with concierge services, and answer any questions about the accommodations. Other amenities at this hot springs hotel include a gift shop, a picnic area, and an ATM.
Good location and friendly staff. Property condition is ok.
Thank you for staying with us and we hope that you had a great stay. We would love to see you back in the future.
Convenient location. Deer walking around property. The river was very close.
Thank you for staying with us; we are so happy you enjoyed your time. We look forward to hosting you again in the future.
Thank you for staying with us. Please come back and stay with us again.
Thank you for staying with us. Please come back and stay again.
Thank you for staying with us and we are so happy to hear you enjoyed your stay here at the Resort. We look forward to hosting you again in the future.
It is an old property in great location with friendly staff. They were just opening up with virus so probably not fair to evaluate. No coffee in room, no hair dryer, good place if there for water parks, not just visiting area.
Thank you for staying with us. I apologize for any inconveniences you had during your stay. Due to Covid 19 We have removed some of the amenities from the room such as coffee makers and hair dryers because of the time it takes to properly sanitize these items. We hope that you understand and come back and stay with us again.
Housekeeping doesn’t realize that this is a place for vacations. Therefore people sleep in. They would wake us up every morning at 8 am. If we didn’t hurry and get out of the room , they would not clean it or make the beds. Perhaps their schedule should start later in the day.
Thank you for staying with us. I do apologize for any interruption during your vacation by any of our staff. We will have a conversation with the Management teams to see what can be done to correct this. Please come and stay with us again.
Thank you for staying with us. I see that you didn't have a perfect stay. What could we have done better? I look forward to hearing from you.
Thank you for staying with us we are always looking for ways to improve our units and property, your feedback is very important to our growth. We hope to see you back again.