Beautiful views
The property is clean and in pretty good condition but cuts too many corners. We had a suite and the bathroom was tiny. There is a mini-fridge which is nice until you see that it only stays on for two hour at a time so you keep having to turn it back on (this is how it’s designed. I asked.) Also, they don’t even have complimentary coffee in the morning.
I love the location
Dissapointing. Rude front desk, terrible check in.
I booked a couple of rooms for my coworkers which i do often with this hotel. I called in advance to ask to leave gifts in their rooms and they said its ok. When i showed up to drop off rhe gifts, girls from the front desk said they can't do that plus rhey were rude. Overall dissapointing for me and my guests.
Room wasn't cleaned properly. Found trash under coffee table. Bathroom sink very small and faucet making very loud noise when cold water running.
Each day you receive a free cocktail and excursion; they have bikes, pool table. Very nice hotel
I loved my warm welcome! The front desk attendant and valet attendant were fantastic and the view from my room was tremendous!
We really enjoyed our stay at this hotel. The staff were so nice and accommodating, and the rooms and facilities were sparkling clean. The only issue we had was with parking - they only allow valet parking and there often isn't enough staff members to accommodate the rush hours. The first morning we had to wait 45 minutes to have our car retrieved because there was only one valet. By the time we got our car (10am), a second valet had arrived. The morning coffee experience was extremely slow as well - only one person who was working at a snail's pace while the line grew. It was faster to hop in the car and drive to the nearby Starbucks. Other than those two experiences, it was a very enjoyable stay!
Paid for double queen bed rooms, but did not receive. Asked for adjoining rooms because we were traveling with kids. Not even given rooms on the same floor. Hotel was very busy and they seemed very understaffed.
Rooms were very Homelite feel and staff was very courteous and I enjoyed the balcony view the most
Experience was okay, only thing sucked was that there was no parking
This Marriott's location is best aspect of the property. Easy access to town, the water, and Miami. The rooms, however, are in desperate need of a facelift. New carpets and paint would do a lot. At the top of the list for repair would be its elevators. Never a good thing to question taking the stairs on the 20th floor instead of waiting for the elevator.
Nice location, quiet, comfortable pool area, across from Marina, Fresh Market and Monty's A bit of a walk to Coconut Grove but nice. Excellent location with very reasonable rates for Miami
Small room Old beat up hotel Disconnected entitled staff
Nice hotel - little outdated though. Nice and friendly staff. Easy parking on the street if you would like to avoid pricey parking within hotel
Nice hotel, conveniently located. Rooms were very comfortable and clean.
We really enjoyed our stay, lots of things to do within walking distance. Would come back , but would like a room with a view next time.
Located in Coconut Grove within a short walk of Coconut Grove Convention Center, Courtyard by Marriott Miami Coconut Grove is within a few miles (5 km) of other popular sights such as Vizcaya Museum and Gardens. This 200-room hotel has conveniences like a restaurant, an outdoor pool, and a 24-hour gym.
This hotel is home to a bistro and a bar/lounge. You can get a quick energy boost at the coffee shop/cafe. Start each morning off right with cooked-to-order breakfast served for a fee.
Guests can expect to find free WiFi and flat-screen TVs with cable channels. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other standard amenities include coffee makers, free local calls, and ironing boards.
At Courtyard by Marriott Miami Coconut Grove, guests enjoy an outdoor pool, a 24-hour gym, and free WiFi in public areas. Valet parking is available for USD 38.00 per night. Multilingual staff at the 24-hour front desk can assist with luggage storage, dry cleaning/laundry, and securing valuables. Additional amenities include a microwave in a common area, express check-out, and a convenience store.
Beautiful views
The property is clean and in pretty good condition but cuts too many corners. We had a suite and the bathroom was tiny. There is a mini-fridge which is nice until you see that it only stays on for two hour at a time so you keep having to turn it back on (this is how it’s designed. I asked.) Also, they don’t even have complimentary coffee in the morning.
Dear Joseph, I'm sorry to hear not every aspect of your stay met your expectations. We improve our service and offerings through our guests' feedback, and yours is appreciated. We can't thank you enough for your business and hope to better serve you in the near future. Sincerely, James D'Agostino General Manager
I love the location
Dear Kamau,Thank you for this great review and recommendation. We are glad that our great location was ideal for your trip. We hope to host you again soon.Best,James D'AgostinoGeneral Manager
Dissapointing. Rude front desk, terrible check in.
Dear Ivana, first of all, we apologize for the behavior of our front desk associate and truly regret the inconvenience you encountered at your check-in. Thank you for taking the time to show us your concern. We will share your message appropriately as we are committed to enhancing our services on all levels. We appreciate the valuable feedback and hope you will give us a second chance to make a better impression. Sean Marchbanks, Assistant General Manager
I booked a couple of rooms for my coworkers which i do often with this hotel. I called in advance to ask to leave gifts in their rooms and they said its ok. When i showed up to drop off rhe gifts, girls from the front desk said they can't do that plus rhey were rude. Overall dissapointing for me and my guests.
Dear Ivana, first and foremost, we want to thank you for your loyalty to our hotel. We sincerely apologize for not meeting your expectations this time and regret the unsatisfactory service issues you and your guests encountered. We are known for our exceptional hospitality and attention to detail; therefore, we are very disappointed this was not your experience. We have reviewed your comments with our front desk team to prevent these issues from repeating. We hope you will give us another opportunity in the future to regain your trust. Sean Marchbanks, Assistant General Manager
Room wasn't cleaned properly. Found trash under coffee table. Bathroom sink very small and faucet making very loud noise when cold water running.
Dear Iliana, thank you for staying with us and for your valuable feedback. We apologize for the oversights you endured in your room. Your concerns have been shared with our associates, and we have taken proper action to prevent similar mistakes going forward. We encourage you to give us another opportunity on your next visit to Miami, so we can provide you with the exceptional stay you deserve. Mia Pierre, Assistant General Manager
Each day you receive a free cocktail and excursion; they have bikes, pool table. Very nice hotel
Hello Valued Guest, Thank you for your feedback about Courtyard Miami Coconut Grove. We are thrilled you had a terrific stay and that you were able to take advantage of all the activities we have to offer. We always want to surprise and delight our valued patrons. Thank you once more, and we look forward to having you as our guest again soon! Mia Pierre Assistant General Manager
I loved my warm welcome! The front desk attendant and valet attendant were fantastic and the view from my room was tremendous!
Hello Valued Guest, Thank you for taking the time to share that your stay at Courtyard Miami Coconut Grove was perfect in every way. We are pleased to know you enjoyed our warm hospitality upon your arrival as well as the wonderful views from your room. It was a pleasure having you as our guest, and we look forward to welcoming you back to the area. Mia Pierre Assistant General Manager
We really enjoyed our stay at this hotel. The staff were so nice and accommodating, and the rooms and facilities were sparkling clean. The only issue we had was with parking - they only allow valet parking and there often isn't enough staff members to accommodate the rush hours. The first morning we had to wait 45 minutes to have our car retrieved because there was only one valet. By the time we got our car (10am), a second valet had arrived. The morning coffee experience was extremely slow as well - only one person who was working at a snail's pace while the line grew. It was faster to hop in the car and drive to the nearby Starbucks. Other than those two experiences, it was a very enjoyable stay!
Hello Valued Guest, Thank you for taking the time to share about your stay. We are always excited to receive positive comments from our guests, but we are also grateful to learn from detailed comments like yours. We are continually striving to improve our services, and we appreciate your feedback. We hope to have another chance to welcome you on a future visit. Mia Pierre Assistant General Manager
Dear Simone, I am glad that the gorgeous views from our hotel helped make your stay more enjoyable. Thank you for choosing our Courtyard by Marriott and sharing this excellent review. We hope to see you again anytime you return to the area. Best, James D'Agostino General Manager