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Residence Inn Jackson

3.0 star property
Comfortable hotel with free breakfast and 24-hour fitness center

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Photo gallery for Residence Inn Jackson

Desk, blackout drapes, iron/ironing board, free WiFi
Indoor pool
Exterior
Desk, blackout drapes, iron/ironing board, free WiFi
Free daily full breakfast
Reviews
8.6

Excellent

Popular amenities

  • Breakfast included
  • Pet friendlyPet friendlyPet friendly
  • Hot TubHot TubHot Tub
  • PoolPoolPool
  • KitchenKitchenKitchen
  • Parking includedParking includedParking included

Explore the area

Map
126 Old Medina Xing, Jackson, TN, 38305
  • Popular LocationWest Tennessee Healthcare Sportsplex5 min drive
  • Popular LocationUnion University6 min drive
  • Popular LocationThe Ballpark at Jackson7 min drive
  • AirportJackson, TN (MKL-McKellar-Sipes Regional)13 min drive

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Room options

View all photos for Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Desk, blackout drapes, iron/ironing board, free WiFi

Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

Desk, blackout drapes, iron/ironing board, free WiFi

Studio, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Living area | Flat-screen TV, Netflix

Suite, 1 Bedroom

7.7/10 Good
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | Living area | Flat-screen TV, Netflix

Suite, 2 Bedrooms

9.2/10 Wonderful
  • Sleeps 5
  • 2 Double Beds

View all photos for Studio, 1 King Bed with Sofa bed

Studio, 1 King Bed with Sofa bed | Desk, blackout drapes, iron/ironing board, free WiFi

Studio, 1 King Bed with Sofa bed

9.1/10 Wonderful
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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Exterior
Best Western Plus Executive Residency Jackson Northeast
Pool
Breakfast included
Parking included
Free WiFi
8.6 out of 10, Excellent, (639)
The price is $127
per night
$145 total
includes taxes & fees
Jun 23 - Jun 24
Best Western Plus Executive Residency Jackson Northeast

About the neighborhood

Jackson

Residence Inn Jackson places you within a 5-minute drive of West Tennessee Healthcare Sportsplex and within a 10-minute drive of Music Highway Crossroads. This 3-star hotel has 96 rooms and welcomes guests with free breakfast, an indoor pool, and a 24-hour gym.

What's nearby

  • West Tennessee Healthcare Sportsplex - 5 min drive
  • Old Hickory Mall - 5 min drive
  • Casey Jones Village - 6 min drive
  • Union University - 6 min drive
  • The Ballpark at Jackson - 7 min drive

Getting around

  • The preferred airport is Jackson, TN (MKL-McKellar-Sipes Regional): 14-min drive, 10.9 mi/17.6 km.

Restaurants

  • ‪Takos Borukas - ‬5 min drive
  • ‪Sonic Drive-In - ‬6 min drive
  • ‪Sonic Drive-In - ‬5 min drive
  • ‪Starbucks - ‬5 min drive
  • ‪McDonald's - ‬5 min drive

About this property

Residence Inn Jackson

Comfortable hotel with free breakfast and 24-hour fitness center
At Residence Inn Jackson, guests enjoy features like an indoor pool, a 24-hour gym, and free WiFi in public areas. If you drive, put free parking to good use. The front desk is staffed 24/7 to help with securing valuables, dry cleaning/laundry, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include a spa tub, a 24-hour business center, and a meeting room.
Guests can expect to find free WiFi and wired Internet, plus flat-screen TVs with cable channels and Netflix. Bathrooms have hair dryers and designer toiletries. Other standard amenities include kitchens, sofa beds, and sitting areas. Housekeeping is available on request.
An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 8:00 AM

Things to do

  • 24-hour gym
  • Indoor pool
  • Spa tub
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Built in 2000
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Entertainment

  • Flat-screen TV with premium cable channels
  • Netflix

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Stovetop

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75.00 per accommodation, per stay, plus a deposit of USD 75.00 per stay
  • Dogs and cats only
  • 2 total (75 lbs is the maximum weight per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 40 per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet deposit: USD 75.00 per stay
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 3 PM—-11:00 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Pool access available from 6 AM to 11 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Jackson Residence Inn
Residence Inn Hotel Jackson
Residence Inn Jackson
Residence Inn Jackson Hotel Jackson
Residence Inn Jackson Hotel
Residence Inn Jackson Hotel
Residence Inn Jackson Jackson
Residence Inn Jackson Hotel Jackson

Frequently asked questions

Is a free cancellation option available at Residence Inn Jackson?

Residence Inn Jackson provides free cancellation on some room rates. For additional details, look at the cancellation policy on Orbitz.

How much does it cost to stay at Residence Inn Jackson?

As of Jun 9, 2024, prices found for a 1-night stay for 2 adults at Residence Inn Jackson on Jun 16, 2024 start from $135.2, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to Residence Inn Jackson?

This hotel is located in Jackson, close to West Tennessee Healthcare Sportsplex, The Ballpark at Jackson, and Casey Jones Village. You'll also find Old Hickory Mall and Jackson Bowling & Family Fun within a short drive.

Will I be able to park at Residence Inn Jackson?

Yes, self parking is offered for free at the hotel. Though parking is limited, accessible parking and free RV/bus/truck parking are also available.

Does Residence Inn Jackson include a casino?

No, Residence Inn Jackson doesn't have a casino.

Will I find an indoor pool at Residence Inn Jackson?

Yes, this hotel has an indoor pool along with a spa tub. Guests have pool access between 6 AM and 11 PM.

Is Residence Inn Jackson good for couples?

Amenities that appeal to couples at this hotel include a kitchen, Netflix, and free Internet access.

Are there hot tubs at Residence Inn Jackson?

Yes, this hotel has a spa tub.

Does Residence Inn Jackson have a restaurant with a breakfast menu?

Residence Inn Jackson offers free full breakfasts each morning though there is no restaurant.

Does Residence Inn Jackson allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Residence Inn Jackson for a fee of USD 75.00 per accommodation, per stay. The property also provides food and water bowls. A deposit of USD 75.00 per stay is collected.

Are there connecting rooms at Residence Inn Jackson?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Residence Inn Jackson?

The closest major airport to Residence Inn Jackson is Jackson, TN (MKL-McKellar-Sipes Regional), which is 10.9 mi away (14 minutes by car).

Are there rooms with balconies at Residence Inn Jackson?

No, there aren't any guestrooms with balconies at Residence Inn Jackson.

Residence Inn Jackson Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 232 out of 377 reviews" "
Rating 8 - Good. 71 out of 377 reviews" "
Rating 6 - Okay. 34 out of 377 reviews" "
Rating 4 - Poor. 13 out of 377 reviews" "
Rating 2 - Terrible. 27 out of 377 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Lachelle

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Traveling back to Kentucky
We had a good, comfortable stay! My kids were just sad that the indoor pool was closed.
Stayed 1 night in Feb 2024

8/10 Good

Tamiko

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great place to stay. We stayed in the two room swede and it was amazing. The only drawback was that they were redoing the pool. And we didn't know that to after we arrived. The staff was amazing the beds were comfortable. Chef joshua served wonderful breakfasts.
Stayed 4 nights in Feb 2024

10/10 Excellent

Akila

Stayed 1 night in Feb 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Residence Inn, Jackson TN
Beautiful hotel with large, comfortable rooms. Front desk staff is absolutely the most helpful and friendliest I’ve ever met before. Ailayah at the front desk is hands down the best front desk agent in the country! Only issue I had was I booked it through Hotels.com app for the points / credit. Apparently Expedia actually booked it and definitely charged my credit card. Upon arrival at 9:30pm, after driving over 8 hours, we expected to check in, go to our room, shower and get some much needed rest for the 8 hour drive home the next day. It took us over an hour and a half to get checked in thanks to Expedia’s “virtual card” they sent to the hotel being declined, and it was a nightmare. This is where Ailayah and the night manager stepped in, took over the conversation with Expedia customer service and worked it out with them. Meanwhile, they went ahead and checked my wife and I in and allowed us to go to our room. EXCELLENT customer service!!!
Stayed 1 night in Feb 2024

2/10 Terrible

Derik

Disliked: Cleanliness, staff & service, property conditions & facilities
Room was not clean and thermostat didn't work
Stayed 1 night in Feb 2024

10/10 Excellent

Melanie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Our king bed suite with sofa bed was perfect. Very clean and roomy for my husband, teenage son, bulldog and myself. Staff was very friendly and breakfast was good both days. We would certainly stay again if ever back in the Jackson area.
Stayed 2 nights in Feb 2024

6/10 Okay

Rodney

Traveled with family
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
This hotel has the ability to be an excellent business, but organizational changes really need to take place before that can happen. The very first thing I noticed after checking in was that the hallways and elevators looked like they were in desperate need of vacuuming. Upon walking in to the suite for the first time, I found a small amount of trash on one of the nightstands. I also found a small sponge lying in one of the bathroom floors that looked as if it had been left behind by house-keeping. Although I requested housekeeping services twice, we did not receive housekeeping for the entire 5 night stay. I had to ask for new towels twice, and I ended up stacking used dirty towels in the hallway outside the suite to ensure they were picked up. The facilities are showing wear and tear. The tile baseboard in both backgrounds is broken. Lightbulbs need to be replaced throughout the unit. The wall art hanging in the larger bedroom has broken glass.
Stayed 5 nights in Feb 2024

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Kirk

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities