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Westgate Smoky Mountain Resort & Water Park

4.0 star property
Upscale spa hotel, walk to Wild Bear Falls Indoor Water Park

Choose dates to view prices

Photo gallery for Westgate Smoky Mountain Resort & Water Park

2 outdoor pools
Front of property
Villa, 3 Bedrooms | Desk, laptop workspace, iron/ironing board, free WiFi
3 restaurants, lunch served
Deep-tissue massages, Swedish massages, 2 treatment rooms, massages
Reviews
8.2

Very good

Popular amenities

  • BarBarBar
  • 24/7 front desk24/7 front desk24/7 front desk
  • SpaSpaSpa
  • Breakfast availableBreakfast availableBreakfast available
  • LaundryLaundryLaundry
  • Hot TubHot TubHot Tub

Explore the area

Map
Gatlinburg, TN
  • Popular LocationWild Bear Falls Indoor Water Park1 min walk
  • Popular LocationRipley's Aquarium of the Smokies5 min drive
  • Popular LocationGatlinburg Convention Center7 min drive
  • AirportKnoxville, TN (TYS-McGhee Tyson)64 min drive

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Room options

View all photos for Deluxe Villa, 1 Bedroom (2 Full beds)

Paper towels

Deluxe Villa, 1 Bedroom (2 Full beds)

8.9/10 Excellent
  • 839 sq ft
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Villa, 1 Bedroom

Flat-screen TV

Villa, 1 Bedroom

8.1/10 Very Good
  • 546 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room (Resort Select)

Desk, laptop workspace, iron/ironing board, free WiFi

Room (Resort Select)

  • 546 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Studio (Villa)

Paper towels

Studio (Villa)

7.7/10 Good
  • 312 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Villa, 1 Bedroom (King)

Flat-screen TV

Deluxe Villa, 1 Bedroom (King)

8.3/10 Very Good
  • 775 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Villa, 2 Bedrooms

Flat-screen TV

Villa, 2 Bedrooms

8.5/10 Very Good
  • 1230 sq ft
  • Sleeps 8
  • 1 King Bed, 1 Queen Bed and 2 Double Sofa Beds

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About the neighborhood

Gatlinburg

Westgate Smoky Mountain Resort & Water Park places you next to Wild Bear Falls Indoor Water Park and within a few miles (5 km) of other popular attractions like Ripley's Aquarium of the Smokies. This 250-room, 4-star hotel has 2 outdoor pools along with a full-service spa and a water park.

What's nearby

  • Wild Bear Falls Indoor Water Park - 1 min walk
  • Anakeesta - 5 min drive
  • Ripley's Aquarium of the Smokies - 5 min drive
  • SkyPark - 6 min drive
  • Gatlinburg Convention Center - 7 min drive

Getting around

  • The nearest major airport is McGhee Tyson Airport (TYS): 64-min drive, 42.2 mi/67.9 km.

Restaurants

  • Subway - 5 min drive
  • Loco Burro Fresh Mex Cantina - 6 min drive
  • Tennessee Cider Company - 6 min drive
  • Ole Red - 5 min drive
  • Gatlinburg Brewing Company - 5 min drive

About this property

Westgate Smoky Mountain Resort & Water Park

Upscale spa hotel, walk to Wild Bear Falls Indoor Water Park
Westgate Smoky Mountain Resort & Water Park features a full-service spa, 2 outdoor pools, and a water park. You'll find RV, bus, and truck parking. The 24-hour front desk has staff standing by to help with tours/tickets and luggage storage. Other amenities at this spa hotel include a gym, 2 spa tubs, and free WiFi in public areas.
Guests can expect to find free WiFi and flat-screen TVs. Bathrooms have hair dryers and free toiletries. Washing machines, phones, and ironing boards are other standard amenities. Housekeeping is available on request.
A health club and a water park (surcharge) are featured at the hotel. 2 outdoor swimming pools and 2 spa tubs are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include deep-tissue massages and Swedish massages. The spa is open daily.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available for a fee: USD 10 to 50 per person
  • 3 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Mountain Top Pool Bar
  • Roaring Fork Snack Bar
  • Southern Comfort
  • The Market Place

Things to do

  • 2 outdoor pools
  • 2 spa tubs
  • Fitness classes
  • Full-service spa
  • Health club
  • Mini golf
  • Playground
  • Water park
  • Ziplining

Family friendly

  • 2 outdoor pools
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli
  • Water park (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Tour and ticket assistance

Business services

  • Business center

Outdoors

  • Barbecue grill
  • Picnic area

Full-service spa

  • 2 treatment rooms
  • Deep-tissue massages
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

More

  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels

Entertainment

  • Flat-screen TV with premium channels

Food and drink

  • Paper towels

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Dryer
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from May 21 to May 23:
  • Water park

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 150 per accommodation, per stay
  • Dogs only
  • 2 total (60 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 200 per stay
  • Resort fee: USD 33.81 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • In-room safe
  • Phone calls
  • Pool access
  • Self parking

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 50 per person
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM
  • Check-out: 10:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite parties or group events are strictly prohibited.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Smoky Mountain Resort Westgate
Smoky Mountain Westgate
Smoky Mountain Westgate Resort
Westgate Mountain Resort
Westgate Mountain Resort Lodge Smoky
Westgate Resort Smoky Mountain
Westgate Smoky
Westgate Smoky Mountain
Westgate Smoky Mountain Resort
Westgate Smoky Resort
Gatlinburg Westgate
Westgate Resort Gatlinburg
Westgate Resort Tennessee
Westgate Smokey Mountain Resort
Westgate Smoky Mountain Gatlinburg
Westgate Smoky Mountain Hotel Gatlinburg
Westgate Tennessee
Westgate Smoky Mountain Resort Gatlinburg
Westgate Smoky Mountain Resort Spa
Westgate Smoky Mountain Gatlinburg
Westgate Resort Gatlinburg
Westgate Smokey Mountain Resort
Westgate Smoky Mountain Resort
Westgate Resort Tennessee
Westgate Tennessee
Gatlinburg Westgate
Westgate Smoky Mountain Resort Spa
Westgate Smoky Mountain Resort & Water Park Hotel
Westgate Smoky Mountain Resort & Water Park Gatlinburg
Westgate Smoky Mountain Resort & Water Park Hotel Gatlinburg

Frequently asked questions

Is a free cancellation option available at Westgate Smoky Mountain Resort & Water Park?

Westgate Smoky Mountain Resort & Water Park provides free cancellation on certain room rates. To learn more, review the cancellation policy on our site.

How much does it cost to stay at Westgate Smoky Mountain Resort & Water Park?

As of Jun 6, 2024, prices found for a 1-night stay for 2 adults at Westgate Smoky Mountain Resort & Water Park on Jun 9, 2024 start from $299.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to Westgate Smoky Mountain Resort & Water Park?

This hotel is located in Gatlinburg, just steps from Wild Bear Falls Indoor Water Park. You'll also find Ripley's Aquarium of the Smokies and Great Smoky Mountains National Park within a short drive.

Is parking available on site at Westgate Smoky Mountain Resort & Water Park?

Yes, there is accessible parking and RV/bus/truck parking available.

Is there a spa at Westgate Smoky Mountain Resort & Water Park?

There is a full-service spa available for guests to enjoy and services include deep-tissue massages.

Does Westgate Smoky Mountain Resort & Water Park have a casino on the premises?

No, Westgate Smoky Mountain Resort & Water Park doesn't have a casino.

Is there an indoor pool at Westgate Smoky Mountain Resort & Water Park?

No, this hotel doesn't have an indoor pool; however, there are 2 outdoor pools and 2 spa tubs.

What amenities will couples enjoy at Westgate Smoky Mountain Resort & Water Park?

There are many amenities for couples at this hotel, including 2 outdoor pools and a bar plus some guestrooms feature fireplaces.

Are there hot tubs at Westgate Smoky Mountain Resort & Water Park?

Yes, this hotel has 2 spa tubs.

Does Westgate Smoky Mountain Resort & Water Park feature a restaurant that includes a breakfast menu?

Yes, Westgate Smoky Mountain Resort & Water Park has 3 restaurants, and serves a cooked-to-order breakfast each morning for a surcharge.

Does Westgate Smoky Mountain Resort & Water Park allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Westgate Smoky Mountain Resort & Water Park for a fee of USD 150 per accommodation, per stay.

Does Westgate Smoky Mountain Resort & Water Park have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How far is the airport from Westgate Smoky Mountain Resort & Water Park?

The closest major airport to Westgate Smoky Mountain Resort & Water Park is McGhee Tyson Airport (TYS), which is about 26.9 mi away.

Are there rooms with balconies at Westgate Smoky Mountain Resort & Water Park?

Yes, some guestrooms at Westgate Smoky Mountain Resort & Water Park offer a furnished balcony.

Westgate Smoky Mountain Resort & Water Park Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 561 out of 1002 reviews" "
Rating 8 - Good. 182 out of 1002 reviews" "
Rating 6 - Okay. 116 out of 1002 reviews" "
Rating 4 - Poor. 75 out of 1002 reviews" "
Rating 2 - Terrible. 68 out of 1002 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Amanda

Traveled with family and small children, Traveled with group, Business traveler, Traveled with partner, Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perdect
Stayed 3 nights in May 2024

8/10 Good

Marie

Stayed 1 night in Mar 2024

8/10 Good

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Shirley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Wyatt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024

8/10 Good

Cole

Stayed 1 night in Mar 2024

10/10 Excellent

Rolando

Stayed 3 nights in Feb 2024

10/10 Excellent

Mercedes

Stayed 2 nights in Feb 2024

10/10 Excellent

Fernando

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service
.
Stayed 1 night in Feb 2024