6/10 Okay
ellen
May 27, 2024
Disliked: Staff & service, amenities
Normally Hyatts are reliably above average but management and staff could do a better job of basic upkeeping of the lobby and community areas. Throughout the day the front desk staff acts like they cant be bothered to refill the lobby water, they provide creamer and sugar and coffee supplies but no coffee, they provide tea but no hot water. They provide a microwave for guests to warm up their own food and it doesnt even work properly unless you unplug it and plug it back in. Also its straight up filthy and clearly the staff doesnt care. They charge $10/day for parking and i saw the tow truck at least once cruising the lot so they will tow. Wasnt impressed with this hyatt.
ellen
Stayed 3 nights in May 2024