Quality Inn & Suites in Knoxville | Best Rates & Deals on Orbitz

See all properties

Hotel with free breakfast, in the vicinity of West Town Mall

Choose dates to view prices

Where to?

Dates

April 2025

May 2025

Combined shower/tub, free toiletries, hair dryer, towels

Overview
Rooms
Location
Policies

Popular amenities

Breakfast included
Laundry
Housekeeping
24/7 front desk
Free WiFi
Air conditioning

Explore the area

309 N Peters Rd, Knoxville, TN, 37922

West Town Mall
‪5 min drive‬
Turkey Creek Shopping Center
‪7 min drive‬
University of Tennessee
‪11 min drive‬
Knoxville, TN (TYS-McGhee Tyson)
‪19 min drive‬

Book today, save on your next hotel stay

It's that easy when you're a member of Orbitz Rewards. It's free to join!

Room options

Standard Single Room, 1 King Bed, Non Smoking

170 sq ft
Sleeps 2
1 King Bed

Room, 1 Queen Bed, Accessible, Non Smoking

180 sq ft
Sleeps 2
1 Queen Bed

Standard Room, 1 King Bed, Non Smoking

180 sq ft
Sleeps 2
1 King Bed

Standard Double Room, 2 Queen Beds, Non Smoking

350 sq ft
Sleeps 4
2 Queen Beds

About the neighborhood

Knoxville

Located in Knoxville West within a 5-minute drive of West Town Mall, Quality Inn & Suites is within a 10-minute drive of other popular sights such as Turkey Creek Shopping Center. This 72-room hotel has conveniences like free breakfast, free in-room WiFi, and free self parking.

What's nearby

West Town Mall - 5 min drive - 3.5 miles
Turkey Creek Shopping Center - 7 min drive - 5.0 miles
Pellissippi State Community College - 7 min drive - 6.0 miles
University of Tennessee - 11 min drive - 10.4 miles
Thompson–Boling Arena - 13 min drive - 10.9 miles

Getting around

McGhee Tyson Airport (TYS) - 19 min drive

Restaurants

‪Culver's - ‬10 min walk
‪McDonald's - ‬12 min walk
‪Cookout - ‬12 min walk
‪Starbucks - ‬12 min walk
‪Main Event Entertainment - ‬8 min walk

About this property

Quality Inn & Suites

Hotel with free breakfast, in the vicinity of West Town Mall

Quality Inn & Suites features free WiFi in public areas, express check-out, and laundry facilities. Free parking is included with your stay. The 24-hour front desk has multilingual staff ready to assist with sightseeing, directions, and local dining recommendations. Additional amenities include a water dispenser, a TV in a common area, and a vending machine.

Guests can expect free WiFi and 30-inch TVs with satellite channels. Other amenities include refrigerators, free long-distance calls, and free local calls.

Languages

English, Spanish

Similar properties

Pool
Hot Tub
Breakfast included
Pet friendly

includes taxes & fees

$68 per night

May 20 - May 21

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Free self parking on site

Food and drink

Free continental breakfast available daily 6:30 AM to 9:30 AM

Things to do

TV in common areas

Family friendly

In-room refrigerator
Laundry facilities

Conveniences

24-hour front desk
Laundry facilities
Vending machine
Water dispenser

Guest services

Housekeeping (daily)
Multilingual staff

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible bathtub
Braille/raised signage
Elevator (48 inch wide door)
Grab bar in bathtub (30 inches high)
Grab bar in shower (30 inches high)
Hardwood flooring in room
Visual alarms in hallways
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible registration desk (30 inches high)

1 building
3 floors
Built in 1994
Designated smoking areas (fines apply)
Renovated entire property - March 2025
Traditional architecture

Room amenities

Bedroom

Bedsheets provided
Blackout drapes

Bathroom

Free toiletries
Hair dryer (on request)
Shampoo
Shower/bathtub combination
Soap
Toilet paper
Toothbrush and toothpaste (on request)
Towels provided

Entertainment

30-inch TV with premium satellite channels

Food and drink

Refrigerator

Air conditioning
Connecting rooms available
Desk
Desk chair
Free local calls
Free long-distance calls
Heating
Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM

Minimum check-in age: 21

Check-out

Check-out before 11 AM

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

Deposit: USD 100 per accommodation, per stay

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, mobile payments, and cash

Safety features at this property include a smoke detector

Masks are required at the property for guests without COVID-19 vaccination

Check-in: 3:00 PM—-2:00 AM
Check-out: 11 AM
Minimum check-in age: 21

The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards, mobile payments, and cash.
The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
Onsite safety features include a smoke detector.
Masks are required in public areas for unvaccinated guests.

Additional information about polices, regulations, and more:

Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
No cribs or infant beds are available.
No rollaway or extra beds are available.

Property is also known as

Microtel Inn Knoxville

Microtel Inn Wyndham Hotel Knoxville

Microtel Inn Wyndham Knoxville

Knoxville Microtel

Microtel Hotel Knoxville

Microtel Inn Knoxville Hotel Knoxville

Microtel Knoxville

Microtel Inn Wyndham Knoxville Hotel

Cedar Bluff Inn

Quality Inn & Suites Hotel

Quality Inn & Suites Knoxville

Microtel Inn by Wyndham Knoxville

Quality Inn & Suites Hotel Knoxville

Frequently asked questions

Is free cancellation available at Quality Inn & Suites?

Quality Inn & Suites provides free cancellation on select room rates. For additional details, review the cancellation policy on Orbitz.

How much does it cost to stay at Quality Inn & Suites?

As of Apr 21, 2025, prices found for a 1-night stay for 2 adults at Quality Inn & Suites on May 1, 2025 start from $76.5, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of Quality Inn & Suites?

This hotel is situated in Knoxville West, close to Turkey Creek Shopping Center, West Town Mall, and Fort Loudoun Lake. You'll also find Dead Horse Lake Golf Course and Regal Downtown West within a short drive.

Will I be able to park at Quality Inn & Suites?

Yes, self parking is offered for free at the hotel.

Does Quality Inn & Suites feature a casino at the property?

No, Quality Inn & Suites doesn't have a casino.

Is there an indoor pool at Quality Inn & Suites?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Quality Inn & Suites?

Amenities at this hotel that appeal to couples include free breakfast and a 24-hour front desk.

Does Quality Inn & Suites have a hot tub?

No, this hotel doesn't have a spa tub.

Does Quality Inn & Suites have a restaurant with a breakfast menu?

Quality Inn & Suites offers free continental breakfast each morning though there is no restaurant.

Will Quality Inn & Suites allow pets to stay for free?

No, pets aren't allowed at Quality Inn & Suites though service animals are welcome.

Are there connecting rooms at Quality Inn & Suites?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from Quality Inn & Suites?

The closest major airport to Quality Inn & Suites is McGhee Tyson Airport (TYS), which is 15.2 mi away (19 minutes by car).

Are there rooms with balconies at Quality Inn & Suites?

No, you won't find guestrooms with balconies at Quality Inn & Suites.

Quality Inn & Suites Reviews

6.6

6.6/10

Cleanliness

7.4/10

Staff & service

6.0/10

Amenities

6.0/10

Property conditions & facilities

6.6/10

Eco-friendliness

10/10 Excellent

James

Jan 1, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Dec 2024

8/10 Good

Lawrence

Dec 3, 2024

Liked: Staff & service

The property was undergoing extensive renovation, of which I was unaware. My room had a non-functioning toilet and bathroom faucet, but the staff was very nice and moved me to another room, which was very good. The cleaning staff was very nice.

Stayed 6 nights in Nov 2024

10/10 Excellent

Opal

Nov 23, 2024

Liked: Amenities

Noce clean

Stayed 2 nights in Nov 2024

10/10 Excellent

Opal

Nov 22, 2024

Clean nice

Stayed 3 nights in Nov 2024

8/10 Good

James

Oct 29, 2024

Liked: Staff & service, room comfort

Disliked: Property conditions & facilities

Was under remodel construction

Stayed 1 night in Oct 2024

6/10 Okay

Charles

Oct 23, 2024

Stayed 1 night in Oct 2024

10/10 Excellent

Jennifer

Traveled with family

Oct 20, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Oct 2024

4/10 Poor

David

Oct 15, 2024

Disliked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in Oct 2024

6/10 Okay

Jennifer

Oct 11, 2024

Stayed 4 nights in Oct 2024

10/10 Excellent

James

Oct 10, 2024

Stayed 1 night in Sep 2024

10/10 Excellent

Christopher

Oct 6, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Aug 2024

4/10 Poor

Thomas

Oct 6, 2024

Disliked: Cleanliness, property conditions & facilities

Stayed 1 night in Oct 2024

2/10 Terrible

Elizabeth

Sep 29, 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Dirty and disgusting!! Place looked like a war zone! Wet paint with no signs ruined our backpacks and the bed sheets were filthy. Toilet was broken and door to the bathroom was off it's track. Smelled like weed and mildew. Random wet spots on cushions and doors extra safety latch was busted off. Absolutely did not feel safe but was unable to get a refund and had limited funds to go elsewhere.

Stayed 1 night in Sep 2024

2/10 Terrible

Bonnie

Sep 16, 2024

Disliked: Cleanliness, property conditions & facilities

Not ready for guests

This place is renovating and should not rent out rooms until they are thru. Mold in bathroom. Dirty walls. Fire alarms, hair dryer didn't work. Looked online and we were charged almost double the rate ...we should at least be credited with half of what we were charged.

Stayed 1 night in Sep 2024

4/10 Poor

Tracy

Business traveler

Aug 29, 2024

No office so you checked in at a back hotel room. My room was dirty… hallway hot and noisy. Would not recommend this place to stay.

Stayed 1 night in Aug 2024

8/10 Good

Maria

Business traveler, Traveled with family

Aug 27, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Property under renovation, no free breakfast

Stayed 1 night in Aug 2024

8/10 Good

Maria

Business traveler, Traveled with family

Aug 26, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Aug 2024

4/10 Poor

Eva

Aug 26, 2024

Disliked: Property conditions & facilities

Stayed 2 nights in Aug 2024

10/10 Excellent

Dawn

Traveled with family

Aug 19, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great room!

The room was huge, and my niece loved he window seating! Nice breakfast too!

Stayed 1 night in Aug 2024

4/10 Poor

Michael

Traveled with group

Aug 15, 2024

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities

Smelly

The place smelled bad and was excessively stained .

Stayed 1 night in Aug 2024

4/10 Poor

Gerhard

Traveled with family

Aug 11, 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Breakfast?

Breakfast consisted of pancakes and cereal. Excuse was renovation taking place soon, but more food could have easily been provided. We count on starting the day with a good meal when traveling. Photo was deceiving and this was a major disappointment.

Stayed 1 night in Aug 2024

2/10 Terrible

michAEL

Traveled with partner

Aug 7, 2024

Walls have marks and dents. Bathroom moldy and no water pressure. Free breakfast is a bagel with nothing to put on it and Coffee. Believe the review. The great reviews are fake.

Stayed 1 night in Aug 2024

8/10 Good

Kenneth, North Port

Aug 3, 2024

Liked: Cleanliness

Disliked: Amenities

My reservation was for a room with a king bed, but I was informed that the room with a king bed had an air conditioning problem, so they put me in a room with a double bed. Otherwise, the property was clean, convenient (close to the interstate), and in a quiet neighborhood.

Stayed 1 night in Aug 2024

6/10 Okay

April, Sevierville

Traveled with partner, Traveled with family

Jul 26, 2024

Disliked: Cleanliness, staff & service, amenities

hour before checkout they woke us up to take our sheets from us

Stayed 1 night in Jul 2024

10/10 Excellent

Amanda

Traveled with family

Jul 25, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This place is a gem! The staff is so welcoming and kind! And the breakfast was the best we have ever had at a hotel! Multiple juice, coffee, and cereal options and fresh waffles! Yum!

Stayed 1 night in Jul 2024