The Resort at Governor's Crossing in Sevierville

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Victorian hotel with free water park access and a fitness center

VIP Access

Choose dates to view prices

Dates

February 2025

March 2025

Overview
Rooms
Location
Policies

Excellent

Popular amenities

24/7 front desk

Gym

Hot Tub

Pool

Air conditioning

Kitchen

Explore the area

225 Collier Drive, Sevierville, TN, 37862

NASCAR SpeedPark Smoky Mountains
‪3 min drive‬
Tanger Outlets
‪3 min drive‬
WonderWorks
‪4 min drive‬
Gatlinburg, TN (GKT-Gatlinburg - Pigeon Forge)
‪8 min drive‬

Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.

Expect exceptional service
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Room options

Basic Studio, 1 Queen Bed, Kitchen

400 sq ft
Sleeps 2
1 Queen Bed

1 bedroom, in-room safe, iron/ironing board, free WiFi

Classic Studio, 1 King Bed with Sofa bed, Kitchen

608 sq ft
Sleeps 4
1 King Bed and 1 Queen Sofa Bed

55-inch Smart TV with satellite channels, TV

Deluxe Condo, 1 Bedroom, Kitchen

710 sq ft
Sleeps 6
2 Queen Beds and 1 Queen Sofa Bed

Deluxe Condo, 2 Bedrooms, Kitchen

1064 sq ft
Sleeps 8
1 King Bed, 2 Queen Beds and 1 Queen Sofa Bed

Deluxe Condo, 2 Bedrooms, Kitchen, Pool View (1 King and 2 Queen Beds)

1064 sq ft
Sleeps 8
1 King Bed, 2 Queen Beds and 1 Queen Sofa Bed

Classic Studio, 1 King Bed, Balcony

400 sq ft
Sleeps 2
1 King Bed

Classic Studio, 1 King Bed with Sofa bed, Kitchen

608 sq ft
Sleeps 4
1 King Bed and 1 Queen Sofa Bed

Deluxe Condo, 1 Bedroom, Kitchen, Pool View

710 sq ft
Sleeps 6
2 Queen Beds and 1 Queen Sofa Bed

Deluxe Condo, 2 Bedrooms, Kitchen, Pool View (3 Queen Beds)

1064 sq ft
Sleeps 8
3 Queen Beds and 1 Queen Sofa Bed

Premium Condo, 1 Bedroom, Kitchen

710 sq ft
Sleeps 6
1 King Bed, 1 Twin Bunk Bed and 1 Queen Sofa Bed

Premium Condo, 2 Bedrooms, Kitchen

1064 sq ft
Sleeps 10
2 Queen Beds, 1 Twin Bunk Bed, 1 King Bed and 1 Queen Sofa Bed

Similar properties

Pool

Kids pool

Waterslide

Parking included

per night

$167 total

includes taxes & fees

Feb 5 - Feb 6

About the neighborhood

Sevierville

Tanger Outlets is within 2 miles (3 km) of The Resort at Governor's Crossing while other popular attractions such as WonderWorks are within 3 miles (5 km). This 233-room, 3.5-star hotel has conveniences like a free water park, an indoor pool, and free in-room WiFi.

What's nearby

Tanger Outlets - 3 min drive
Titanic Museum - 3 min drive
WonderWorks - 4 min drive
Island at Pigeon Forge - 7 min drive
Dollywood's Splash Country - 7 min drive

Getting around

McGhee Tyson Airport (TYS) - 50 min drive

Restaurants

‪Chick-fil-A - ‬17 min walk
‪Applewood Farmhouse Restaurant - ‬4 min drive
‪Five Oaks Farm Kitchen - ‬2 min drive
‪Chipotle Mexican Grill - ‬2 min drive
‪Texas Roadhouse - ‬7 min walk

About this property

The Resort at Governor's Crossing

Victorian hotel with free water park access and a fitness center

Guests of The Resort at Governor's Crossing enjoy a free water park, an indoor pool, and a lazy river. If you decide to drive, there's free parking. The front desk is staffed 24/7 to help with tours or tickets, and answer any questions about the accommodations. Other amenities at this family-friendly hotel include a children's pool, a gym, and a sauna.

55-inch Smart TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Kitchens, refrigerators, and microwaves are also available.

An indoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a complimentary water park, a lazy river, a sauna, and a fitness center.

Children under 15 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Free self parking on site
Wheelchair-accessible parking available
Onsite parking includes off-street options

Things to do

Arcade/game room
Children's pool
Free children's club
Free water park
Gym
Indoor pool
Lazy river
Mini golf
Playground
Sauna
Spa tub
Waterslide

Family friendly

Arcade/game room
Children's pool
Dining table
Fenced pool
Free children's club
Free water park access
In-room kitchen
In-room microwave
In-room refrigerator
Indoor pool
Lazy river
Mini golf
Playground
Pool gate
Separate bedroom
Waterslide

Conveniences

24-hour front desk
Vending machine

Guest services

Tour and ticket assistance

Outdoors

Barbecue grill
Firepit
Outdoor entertainment area
Outdoor furniture
Picnic area
Pool loungers
Pool umbrellas
Terrace

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Pool hoist on site
Stair-free path to entrance
Visual alarms in hallways
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible registration desk

3 buildings
5 floors
Banquet hall
Built in 2019
Fireplace in lobby
Smoke-free property
Victorian architecture

Room amenities

Bedroom

Bedsheets provided

Bathroom

Free toiletries
Hair dryer
Shampoo
Shower/bathtub combination
Soap
Toilet paper
Towels provided

Entertainment

55-inch smart TV with satellite channels

Food and drink

Coffee/tea maker
Cookware, dishware, and utensils
Dining table
Dishwasher
Freezer
Ice maker
Kitchen
Microwave
Oven
Paper towels
Refrigerator
Stovetop
Toaster

Air conditioning (climate-controlled)
Heating (climate-controlled)
Iron/ironing board
Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 7:00 AM

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from January 5 2025 to January 9 2025 (dates subject to change):

Swimming pool

Access methods

Staffed front desk

Pets

This property doesn't allow pets

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Safety features at this property include a fire extinguisher and a security system

Check-in: 4:00 PM
Check-out: 10:00 AM
Minimum check-in age: 18

The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards and debit cards. Cash is not accepted.
Onsite safety features include a fire extinguisher, a smoke detector, and a security system.

Additional information about polices, regulations, and more:

The seasonal pool is open from March 14 to October 19.
Pool access available from 9:00 AM to 10:00 PM.
Registered guests are the only ones allowed in guestrooms.
No alcohol is served at The Resort at Governor's Crossing.
No cribs or infant beds are available.
No rollaway or extra beds are available.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Governor's Crossing

Governor's Crossing Sevierville

Resort Governor's Crossing

Resort Governor's Crossing Sevierville

The At Governor's Crossing

The Resort at Governor's Crossing Hotel

The Resort at Governor's Crossing Sevierville

The Resort at Governor's Crossing Hotel Sevierville

Frequently asked questions

Is a free cancellation option available at The Resort at Governor's Crossing?

The Resort at Governor's Crossing provides free cancellation on certain room rates. For additional details, review the cancellation policy on Orbitz.

What's there to see close to The Resort at Governor's Crossing?

This hotel is located in Sevierville, close to Dollywood, Titanic Museum, and Island at Pigeon Forge. You'll also find Tanger Outlets and Hatfield and McCoy Dinner Show within a short drive.

Will I be able to park at The Resort at Governor's Crossing?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does The Resort at Governor's Crossing include a casino?

No, The Resort at Governor's Crossing doesn't have a casino.

Is there an indoor pool at The Resort at Governor's Crossing?

Yes, this hotel has an indoor pool along with a spa tub. Guests have access between 9:00 AM and 10:00 PM and the seasonal pool will be open from March 14 until October 19. Note though that pool facilities will be unavailable from January 5 2025 until January 9 2025 (subject to change).

What do couples enjoy most about The Resort at Governor's Crossing?

There are plenty of amenities for couples at this motel, including a vineyard, a nature reserve, and golf lessons with a pro.

Does The Resort at Governor's Crossing have a hot tub?

Yes, this hotel has a spa tub.

Does The Resort at Governor's Crossing feature a restaurant that includes a breakfast menu?

No, The Resort at Governor's Crossing doesn't have a restaurant that serves breakfast.

Does The Resort at Governor's Crossing allow pets to stay for free?

No, pets aren't allowed at The Resort at Governor's Crossing.

Are there connecting rooms at The Resort at Governor's Crossing?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from The Resort at Governor's Crossing?

The closest major airport to The Resort at Governor's Crossing is McGhee Tyson Airport (TYS), which is about 24.1 mi away.

Are there rooms with balconies at The Resort at Governor's Crossing?

Yes, some guestrooms at The Resort at Governor's Crossing offer a balcony and may feature pool views.

The Resort at Governor's Crossing Reviews

8.8

Excellent

8.8/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

8/10 Good

Derik

Traveled with family

Oct 23, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family friendly

It's a good price point for families on a budget.

Stayed 2 nights in Oct 2024

10/10 Excellent

Andrea

Oct 23, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Solo trip in Tennessee

I planned a solo trip last month and made reservations with this hotel. I loved my stay here. The room was clean and tidy, the workers were welcoming, and I felt very comfortable. I will choose this hotel again when I plan another trip. I can’t wait to go back!

Stayed 4 nights in Oct 2024

6/10 Okay

Jeannette

Oct 23, 2024

Disliked: Property conditions & facilities

Stayed 6 nights in Oct 2024

2/10 Terrible

Qusay

Oct 22, 2024

Disliked: Cleanliness, staff & service, property conditions & facilities

room with out coffee or coffee maker one chair in the room only one towel even if you reserved family room no shampoo and the soap is the smallest size available

Stayed 5 nights in Aug 2024

10/10 Excellent

LISA

Traveled with family and small children

Oct 22, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Everything was great. So much to offer. My only suggestion is that the bedding (mattress’s) need upgrading- were not the most comfortable. Everything else gets A

Stayed 4 nights in Oct 2024

10/10 Excellent

Jennifer

Traveled with family

Oct 20, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hidden Gem

This was a recommended place of stay for us last minute and it was the BEST recommendation ever !!!! We love everything about the place and we intend to make at least an annual trip here !!!

Stayed 2 nights in Oct 2024

10/10 Excellent

Michelle

Traveled with family

Oct 19, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Oct 2024

10/10 Excellent

Linda

Traveled with family and small children, Business traveler

Oct 18, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

My kids loved it.

Stayed 4 nights in Oct 2024

10/10 Excellent

Kyle

Traveled with family

Oct 18, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Oct 2024

6/10 Okay

Jorge

Traveled with family

Oct 14, 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stink bug drama

It was nice to have my whole family in one room with plenty of space but we had a stink bug infestation. We had to go buggy bug spray to kill most and maintenance had to come multiple times to vacuum them up. Right upon the moment we stepped foot in the room, they were everywhere. If other hotels would’ve been available (nice safe hotels for my family that is) i would’ve booked somewhere else right away but nothing available. They would just tell me “it’s stink bug season and it’s really bad” but every one we met and other hotels we called to verify this information all don’t know what season they were talking about. Seems to be local to this hotel. Odd part was we went to multiple floors and other parts of hotel with no stink bugs present, except on the 4th floor, building 3000. Definitely will choose a different hotel next visit. Staff was nice, just not helpful, citing other issues for their hotels pest control issues.

Stayed 3 nights in Oct 2024

6/10 Okay

Justin

Oct 14, 2024

Disliked: Staff & service, property conditions & facilities

Stayed 2 nights in Aug 2024

8/10 Good

Darlesia

Traveled with family

Oct 13, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

My family and I had a blast eventhough the " stinky bugs" were a bit too much for us innthe room ! We had fun

Stayed 3 nights in Oct 2024

8/10 Good

Debra

Oct 12, 2024

Stayed 2 nights in Sep 2024

2/10 Terrible

Jonathon

Traveled with family

Oct 11, 2024

Disliked: Amenities, property conditions & facilities

If you book thru expedia there ia no vip for you didnt get any resort credit.... pictures of rooms arent as pictured... so false advertising... cant check in qt all till 4 then once 350 gets there 20 people in line then they tell you rooms not clean yet....ended up getting text at 629 saying room was ready got to room dishes were still in dish washer and everything

Stayed 4 nights in Oct 2024

10/10 Excellent

Kenny

Traveled with family

Oct 10, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fun for all

The hotel has it all. Indoor and outdoor waterparks. A mini arcade. 3 huge firepits in their beautifully landscaped yard. We visited at fall time and walked through a lit up pumpkin patch. They offer so many activities for kids. This is our 2nd stay and we love this place!

Stayed 4 nights in Oct 2024

2/10 Terrible

Ryan

Traveled with group

Oct 9, 2024

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities

Run down… holes in blankets.. smoke alarm chirping on arrival, lights burned out, stink bugs all over in room, dirty air vents, missing pieces in coffee maker, dishes in dishwasher on arrival….

Stayed 4 nights in Oct 2024