The Resort at Governor's Crossing

3.5 star property
Victorian hotel with free water park access and a fitness center
VIP Access

Choose dates to view prices

Photo gallery for The Resort at Governor's Crossing

Exterior
Property grounds
Water park
Children's play area - outdoor
Terrace/patio

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Gym
  • Air conditioning

Explore the area

Map
225 Collier Drive, Sevierville, TN, 37862
  • Tanger Outlets
    ‪3 min drive‬
  • Titanic Museum
    ‪3 min drive‬
  • Island at Pigeon Forge
    ‪7 min drive‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪50 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

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Room options

Basic Studio, 1 Queen Bed, Kitchen

  • 400 sq ft
  • Sleeps 2
  • 1 Queen Bed

Classic Studio, 1 King Bed with Sofa bed, Kitchen

  • 608 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Deluxe Condo, 1 Bedroom, Kitchen

  • 710 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Queen Sofa Bed

Deluxe Condo, 2 Bedrooms, Kitchen

  • 1064 sq ft
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Queen Sofa Bed

Deluxe Condo, 2 Bedrooms, Kitchen, Pool View (1 King and 2 Queen Beds)

  • 1064 sq ft
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Queen Sofa Bed

Classic Studio, 1 King Bed, Balcony

  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

Classic Studio, 1 King Bed with Sofa bed, Kitchen

  • 608 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Deluxe Condo, 1 Bedroom, Kitchen, Pool View

  • 710 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Queen Sofa Bed

Deluxe Condo, 2 Bedrooms, Kitchen, Pool View (3 Queen Beds)

  • 1064 sq ft
  • Sleeps 8
  • 3 Queen Beds and 1 Queen Sofa Bed

Premium Condo, 1 Bedroom, Kitchen

  • 710 sq ft
  • Sleeps 6
  • 1 King Bed, 1 Twin Bunk Bed and 1 Queen Sofa Bed

Premium Condo, 2 Bedrooms, Kitchen

  • 1064 sq ft
  • Sleeps 10
  • 2 Queen Beds, 1 Twin Bunk Bed, 1 King Bed and 1 Queen Sofa Bed

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About the neighborhood

Sevierville

Tanger Outlets is within 2 miles (3 km) of The Resort at Governor's Crossing while other popular attractions such as WonderWorks are within 3 miles (5 km). This 233-room, 3.5-star hotel has conveniences like a free water park, an indoor pool, and free in-room WiFi.

What's nearby

  • Tanger Outlets - 3 min drive - 1.2 miles
  • Titanic Museum - 3 min drive - 2.0 miles
  • WonderWorks - 4 min drive - 1.8 miles
  • Island at Pigeon Forge - 7 min drive - 3.7 miles
  • Dollywood's Splash Country - 7 min drive - 3.5 miles

Getting around

  • McGhee Tyson Airport (TYS) - 50 min drive

Restaurants

  • ‪Chick-fil-A - ‬17 min walk
  • ‪Applewood Farmhouse Restaurant - ‬4 min drive
  • ‪Five Oaks Farm Kitchen - ‬2 min drive
  • ‪Chipotle Mexican Grill - ‬2 min drive
  • ‪Texas Roadhouse - ‬7 min walk

About this property

The Resort at Governor's Crossing

Victorian hotel with free water park access and a fitness center
Guests of The Resort at Governor's Crossing enjoy a free water park, an indoor pool, and a lazy river. If you decide to drive, there's free parking. The front desk is staffed 24/7 to help with tours or tickets, and answer any questions about the accommodations. Other amenities at this family-friendly hotel include a children's pool, a gym, and a sauna.
55-inch Smart TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Kitchens, refrigerators, and microwaves are also available. Housekeeping is available on request.
An indoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a complimentary water park, a lazy river, a sauna, and a fitness center.

Children under 15 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Things to do

  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free water park
  • Gym
  • Hot tub
  • Indoor pool
  • Lazy river
  • Mini golf
  • Playground
  • Sauna
  • Waterslide

Family friendly

  • Arcade/game room
  • Children's pool
  • Dining table
  • Fenced pool
  • Free children's club
  • Free water park access
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Lazy river
  • Mini golf
  • Playground
  • Pool gate
  • Separate bedroom
  • Waterslide

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (on request)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Firepit
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 3 buildings
  • 5 floors
  • Banquet hall
  • Built in 2019
  • Fireplace in lobby
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Freezer
  • Ice maker
  • Kitchen
  • Microwave
  • Oven
  • Paper towels
  • Refrigerator
  • Stovetop
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 7:00 AM
Early check-in subject to availability
Early check-in fee: USD 50
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
Late check-out fee: USD 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Early check-in fee: USD 50 (subject to availability)
  • Late check-out fee: USD 50 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
  • Check-in: 4:00 PM
  • Check-out: 10:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, and a security system.

Additional information about polices, regulations, and more:

  • The seasonal pool is open from March 14 to October 19.
  • Pool access available from 9:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • No alcohol is served at The Resort at Governor's Crossing.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Governor's Crossing
Governor's Crossing Sevierville
Resort Governor's Crossing
Resort Governor's Crossing Sevierville
The At Governor's Crossing
The Resort at Governor's Crossing Hotel
The Resort at Governor's Crossing Sevierville
The Resort at Governor's Crossing Hotel Sevierville

Frequently asked questions

What's there to see close to The Resort at Governor's Crossing?

This hotel is located in Sevierville, close to Island at Pigeon Forge, Dollywood, and Hatfield and McCoy Dinner Show. You'll also find Titanic Museum and Dollywood's Splash Country within a short drive.

Is there parking available at The Resort at Governor's Crossing?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does The Resort at Governor's Crossing include a casino?

No, The Resort at Governor's Crossing doesn't have a casino.

Is there an indoor pool at The Resort at Governor's Crossing?

Yes, this hotel has an indoor pool along with a hot tub. Guests have access between 9:00 AM and 10:00 PM and the seasonal pool will be open from March 14 until October 19.

Is The Resort at Governor's Crossing good for couples?

Couples staying at this hotel will appreciate amenities like a kitchen and a smart TV as well as an indoor pool.

Does The Resort at Governor's Crossing have a hot tub?

Yes, guests can enjoy a spa tub at this hotel.

Does The Resort at Governor's Crossing feature a restaurant that includes a breakfast menu?

No, The Resort at Governor's Crossing doesn't have a restaurant that serves breakfast.

Does The Resort at Governor's Crossing allow pets to stay for free?

No, pets aren't allowed at The Resort at Governor's Crossing.

Does The Resort at Governor's Crossing have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from The Resort at Governor's Crossing?

The closest major airport to The Resort at Governor's Crossing is McGhee Tyson Airport (TYS), which is about 24.1 mi away.

Are there rooms with balconies that I can book at The Resort at Governor's Crossing?

Yes, some guestrooms at The Resort at Governor's Crossing offer a balcony and may feature pool views.

The Resort at Governor's Crossing Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 857 out of 1356 reviews
Rating 8 - Good. 297 out of 1356 reviews
Rating 6 - Okay. 120 out of 1356 reviews
Rating 4 - Poor. 45 out of 1356 reviews
Rating 2 - Terrible. 37 out of 1356 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Benjamin

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is family friendly with plenty to offer on site for you and your littles. It was closely located to everything in the area. We will definitely be back!
Stayed 5 nights in Mar 2025

4/10 Poor

Belinda

Traveled with family
Disliked: Staff & service, room comfort
Construction
Attempted to check in 1 hour early and was told we would have to pay $50 to do so. We were put in the building that an elevator was out of serive and being worked on, which was extremely loud. The construction wasn't communicated to us prior to arrival.
Stayed 2 nights in Dec 2024

10/10 Excellent

Pedro

Stayed 1 night in Dec 2024

10/10 Excellent

pam

10/10 Excellent

pam

Traveled with family
Liked: Amenities
Great family fun!

10/10 Excellent

pam

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great family fun!
Stayed 3 nights in Dec 2024

10/10 Excellent

MARICA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the only complaint i have is the kitchen wasn't stocked enough for me.. can opener was broken, nothing to cook pizza or biscuits. i bought pans and left there. everything else was perfect.
Stayed 3 nights in Dec 2024

10/10 Excellent

M

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great. Clean and perfect area. Walmart, Aldi, publix close by. Dollar tree across the street. Remote in bedroom never worked. You need your own dish soap, just an fyi. Everything else is great. Early checkout was a bummer 10am or charged $50.
Stayed 4 nights in Dec 2024

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family friendly. We always love staying here
Stayed 2 nights in Dec 2024

10/10 Excellent

Arielle

Stayed 3 nights in Nov 2024

10/10 Excellent

Andrew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and updated
Stayed 1 night in Dec 2024

10/10 Excellent

heather

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great time at this property!
Stayed 2 nights in Dec 2024

8/10 Good

Pam

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed at this resort for a Dollywood trip. It is close to many of the Pigeon Forge attractions. We stayed in the two bedroom condo and it had everything we could need and was a great size. It had a fireplace and Christmas tree which we enjoyed. The condo was clean but the entrance needed some attention as someone had spilled a drink and it was not cleaned up while we were there. One elevator was closed for repairs. It was a short stay so we did not take advantage of the amenities the resort offers. I would stay here again if I were to return to the area.
Stayed 2 nights in Dec 2024

8/10 Good

Susan

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Susan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve stayed here twice and I will stay again, it doesn’t get any better than here!
Stayed 1 night in Dec 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean amazing place to stay
Stayed 2 nights in Dec 2024

10/10 Excellent

Christina

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice facilities and amenities. Very friendly staff and accessible!
Stayed 1 night in Dec 2024

10/10 Excellent

Christina

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very nice and helpful. Likes the text access to them and very informative
Stayed 2 nights in Dec 2024

10/10 Excellent

Gisella, Lawrenceville

Stayed 1 night in Dec 2024

2/10 Terrible

dan

Stayed 2 nights in Nov 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place to stay! With a family of 5, with 2 autistic children, this was an ideal room for us.
Stayed 2 nights in Dec 2024

10/10 Excellent

Glorita

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Last year the whole back was lite up and decorated this year hardly any I was disappointed but other than that it was good
Stayed 1 night in Dec 2024

2/10 Terrible

Lisa

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
The room wasn’t very clean…. Stink bugs were everywhere and the door going to the balcony had cold air coming though it , had to put a blanket down at the bottom of the door to keep from getting cold in the room!!!! And the bunk beds were TERRIBLE
Stayed 2 nights in Dec 2024

10/10 Excellent

Dustin

Stayed 8 nights in Nov 2024

8/10 Good

Alisha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024