The Resort at Governor's Crossing in Sevierville

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Victorian hotel with free water park access and a fitness center

VIP Access

Choose dates to view prices

Dates

December 2024

January 2025

Overview
Rooms
Location
Policies

Excellent

Popular amenities

24/7 front desk

Gym

Hot Tub

Pool

Air conditioning

Kitchen

Explore the area

225 Collier Drive, Sevierville, TN, 37862

NASCAR SpeedPark Smoky Mountains
3 min drive
Tanger Outlets
3 min drive
WonderWorks
4 min drive
Gatlinburg, TN (GKT-Gatlinburg - Pigeon Forge)
8 min drive

Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.

Expect exceptional service
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Room options

Basic Studio, 1 Queen Bed, Kitchen

400 sq ft
Sleeps 2
1 Queen Bed

1 bedroom, in-room safe, iron/ironing board, free WiFi

Classic Studio, 1 King Bed with Sofa bed, Kitchen

608 sq ft
Sleeps 4
1 King Bed and 1 Queen Sofa Bed

55-inch Smart TV with satellite channels, TV

Deluxe Condo, 1 Bedroom, Kitchen

710 sq ft
Sleeps 6
2 Queen Beds and 1 Queen Sofa Bed

Deluxe Condo, 2 Bedrooms, Kitchen

1064 sq ft
Sleeps 8
1 King Bed, 2 Queen Beds and 1 Queen Sofa Bed

Deluxe Condo, 2 Bedrooms, Kitchen, Pool View (1 King and 2 Queen Beds)

1064 sq ft
Sleeps 8
1 King Bed, 2 Queen Beds and 1 Queen Sofa Bed

Classic Studio, 1 King Bed, Balcony

400 sq ft
Sleeps 2
1 King Bed

Classic Studio, 1 King Bed with Sofa bed, Kitchen

608 sq ft
Sleeps 4
1 King Bed and 1 Queen Sofa Bed

Deluxe Condo, 1 Bedroom, Kitchen, Pool View

710 sq ft
Sleeps 6
2 Queen Beds and 1 Queen Sofa Bed

Deluxe Condo, 2 Bedrooms, Kitchen, Pool View (3 Queen Beds)

1064 sq ft
Sleeps 8
3 Queen Beds and 1 Queen Sofa Bed

Premium Condo, 1 Bedroom, Kitchen

710 sq ft
Sleeps 6
1 King Bed, 1 Twin Bunk Bed and 1 Queen Sofa Bed

Premium Condo, 2 Bedrooms, Kitchen

1064 sq ft
Sleeps 10
2 Queen Beds, 1 Twin Bunk Bed, 1 King Bed and 1 Queen Sofa Bed

Similar properties

Pool

Kids pool

Waterslide

Parking included

per night

$167 total

includes taxes & fees

Jan 5 - Jan 6

About the neighborhood

Sevierville

Tanger Outlets is within 2 miles (3 km) of The Resort at Governor's Crossing while other popular attractions such as WonderWorks are within 3 miles (5 km). This 233-room, 3.5-star hotel has conveniences like a free water park, an indoor pool, and free in-room WiFi.

What's nearby

Tanger Outlets - 3 min drive
Titanic Museum - 3 min drive
WonderWorks - 4 min drive
Island at Pigeon Forge - 7 min drive
Dollywood's Splash Country - 7 min drive

Getting around

McGhee Tyson Airport (TYS) - 50 min drive

Restaurants

‪Chick-fil-A - ‬17 min walk
‪Applewood Farmhouse Restaurant - ‬4 min drive
‪Five Oaks Farm Kitchen - ‬2 min drive
‪Chipotle Mexican Grill - ‬2 min drive
‪Texas Roadhouse - ‬7 min walk

About this property

The Resort at Governor's Crossing

Victorian hotel with free water park access and a fitness center

Guests of The Resort at Governor's Crossing enjoy a free water park, an indoor pool, and a lazy river. If you decide to drive, there's free parking. The front desk is staffed 24/7 to help with tours or tickets, and answer any questions about the accommodations. Other amenities at this family-friendly hotel include a children's pool, a gym, and a sauna.

55-inch Smart TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Kitchens, refrigerators, and microwaves are also available.

An indoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a complimentary water park, a lazy river, a sauna, and a fitness center.

Children under 15 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Free self parking on site
Wheelchair-accessible parking available
Onsite parking includes off-street options

Things to do

Arcade/game room
Children's pool
Free children's club
Free water park
Gym
Indoor pool
Lazy river
Mini golf
Playground
Sauna
Spa tub
Waterslide

Family friendly

Arcade/game room
Children's pool
Dining table
Fenced pool
Free children's club
Free water park access
In-room kitchen
In-room microwave
In-room refrigerator
Indoor pool
Lazy river
Mini golf
Playground
Pool gate
Separate bedroom
Waterslide

Conveniences

24-hour front desk
Vending machine

Guest services

Tour and ticket assistance

Outdoors

Barbecue grill
Firepit
Outdoor entertainment area
Outdoor furniture
Picnic area
Pool loungers
Pool umbrellas
Terrace

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Pool hoist on site
Stair-free path to entrance
Visual alarms in hallways
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible registration desk

3 buildings
5 floors
Banquet hall
Built in 2019
Fireplace in lobby
Smoke-free property
Victorian architecture

Room amenities

Bedroom

Bedsheets provided

Bathroom

Free toiletries
Hair dryer
Shampoo
Shower/bathtub combination
Soap
Toilet paper
Towels provided

Entertainment

55-inch smart TV with satellite channels

Food and drink

Coffee/tea maker
Cookware, dishware, and utensils
Dining table
Dishwasher
Freezer
Ice maker
Kitchen
Microwave
Oven
Paper towels
Refrigerator
Stovetop
Toaster

Air conditioning (climate-controlled)
Heating (climate-controlled)
Iron/ironing board
Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 7:00 AM

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

This property doesn't allow pets

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Safety features at this property include a fire extinguisher and a security system

Check-in: 4:00 PM
Check-out: 10:00 AM
Minimum check-in age: 18

The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards and debit cards. Cash is not accepted.
Onsite safety features include a fire extinguisher, a smoke detector, and a security system.

Additional information about polices, regulations, and more:

The seasonal pool is open from March 03 to October 29.
Pool access available from 9:00 AM to 10:00 PM.
Registered guests are the only ones allowed in guestrooms.
No alcohol is served at The Resort at Governor's Crossing.
No cribs or infant beds are available.
No rollaway or extra beds are available.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Governor's Crossing

Governor's Crossing Sevierville

Resort Governor's Crossing

Resort Governor's Crossing Sevierville

The At Governor's Crossing

The Resort at Governor's Crossing Hotel

The Resort at Governor's Crossing Sevierville

The Resort at Governor's Crossing Hotel Sevierville

Frequently asked questions

Is a free cancellation option available at The Resort at Governor's Crossing?

The Resort at Governor's Crossing provides free cancellation on certain room rates. For additional details, review the cancellation policy on Orbitz.

How much does it cost to stay at The Resort at Governor's Crossing?

As of Dec 22, 2024, prices found for a 1-night stay for 2 adults at The Resort at Governor's Crossing on Dec 23, 2024 start from $88.21, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to The Resort at Governor's Crossing?

This hotel is located in Sevierville, close to Dollywood, Titanic Museum, and Island at Pigeon Forge. You'll also find Hatfield and McCoy Dinner Show and Christmas Place within a short drive.

Is parking available on site at The Resort at Governor's Crossing?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does The Resort at Governor's Crossing include a casino?

No, The Resort at Governor's Crossing doesn't have a casino.

Is there an indoor pool at The Resort at Governor's Crossing?

Yes, this hotel has an indoor pool along with a spa tub. Guests have access between 9:00 AM and 10:00 PM and the seasonal pool will be open from March 03 until October 29.

Is The Resort at Governor's Crossing a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like a kitchen and a smart TV as well as an indoor pool.

Are there hot tubs at The Resort at Governor's Crossing?

Yes, this hotel has a spa tub.

Does The Resort at Governor's Crossing feature a restaurant that includes a breakfast menu?

No, The Resort at Governor's Crossing doesn't have a restaurant that serves breakfast.

Does The Resort at Governor's Crossing allow pets to stay for free?

No, pets aren't allowed at The Resort at Governor's Crossing.

Are there connecting rooms at The Resort at Governor's Crossing?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from The Resort at Governor's Crossing?

The closest major airport to The Resort at Governor's Crossing is McGhee Tyson Airport (TYS), which is about 24.1 mi away.

Can I book a room with a balcony at The Resort at Governor's Crossing?

Yes, some guestrooms at The Resort at Governor's Crossing offer a balcony and may feature pool views.

The Resort at Governor's Crossing Reviews

8.8

Excellent

8.8/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

10/10 Excellent

James

Traveled with family

Sep 23, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 2 nights in Sep 2024

10/10 Excellent

Shiwaqani

Traveled with family and small children

Sep 21, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Family Friendly

Stayed 2 nights in Sep 2024

10/10 Excellent

Gary

Traveled with family

Sep 21, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great place for families!

Stayed 7 nights in Sep 2024

10/10 Excellent

Thomas

Traveled with group

Sep 20, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We had to book a night here because a different booking had canceled last minute. We had 8 people needing space to stay and had more than enough room between the 2 suites we ended up in. This was one of the most accommodating places I’ve stayed at especially for a group our size. Would highly recommend this resort to anyone.

Stayed 1 night in Sep 2024

8/10 Good

Stephanie

Sep 19, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Enjoyed the pools, lazy river, jacuzzis and the fall pumpkin patch walk and decorations. The lights at night were so pretty. The late pool hours were great. Only suggestions would be to repair the room safe (didn’t work) and clean the jets in the room jacuzzi tub. The heaters in the outdoor pools were broken and about to be replaced so the outdoor pools were very cold even on a hot day. A few improvements and I would come back. The pricing was good because it was after prime season but I think the prime season rates are a bit high.

Stayed 3 nights in Sep 2024

6/10 Okay

Latoya

Sep 17, 2024

Stayed 2 nights in Sep 2024

8/10 Good

krystal

Sep 17, 2024

Disliked: Property conditions & facilities

Liked the pumpkin decor! Neither tv worked and ni spare toliet paper but other that that it was great!9

Stayed 2 nights in Sep 2024

10/10 Excellent

Brian

Traveled with family

Sep 17, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 4 nights in Sep 2024

10/10 Excellent

LaToya

Traveled with partner

Sep 16, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

My husband and I loved the central location of the resort. We literally were in the middle of everything; Dollywood, Gatlinburg, Pigeon Forge, plenty of restaurants and even Walmart. The resort was impeccably decorated for their Fall/Harvest Festival. So much to do at the resort for families, especially those with young children.

Stayed 6 nights in Sep 2024

10/10 Excellent

Melissa

Traveled with family

Sep 16, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 4 nights in Sep 2024

8/10 Good

Gail

Sep 15, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

My room was very comfortable. I didn't take advantage the resorts amenities but they’re great for families. The Resort has done an incredible job decorating the property for the fall season.

Stayed 2 nights in Sep 2024

10/10 Excellent

Debra

Traveled with family

Sep 15, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Sep 2024

8/10 Good

Michael

Traveled with family

Sep 15, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The property was nice. The staff very helpful. Will definitely consider staying here again!

Stayed 2 nights in Sep 2024

10/10 Excellent

Nancy

Traveled with family

Sep 14, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Friendly staff and great room service! Close to attractions and easy roads to Smoky Mountains and Pigeon Forge. Wonderful area!

Stayed 2 nights in Sep 2024

10/10 Excellent

Christopher, Murfreesboro

Sep 14, 2024

Stayed 2 nights in Aug 2024

10/10 Excellent

Kimberly

Traveled with family

Sep 11, 2024

Liked: Amenities

Love everything about it

Stayed 2 nights in Sep 2024

6/10 Okay

Amanda

Sep 10, 2024

Liked: Cleanliness, staff & service

Disliked: Property conditions & facilities

I booked a king size bed, non-smoking, balcony room. I received a king size bed in a non-balcony room that smelled like smoke. Since my flight was several hours late, I got to check in at about 1 am; so I was too tired to query the front desk about the accommodations. However, I did address it the next day and was relocated to a room next door. Both rooms had a full size kitchen with standard appliances and stone countertops. There was also a stacked washer and dryer in each room. However, the color scheme chosen was right out of the 1970’s. The beds are quite firm, so I was a bit uncomfortable. The property is in close proximity to Dollywood. There are restaurants and shopping within 2 blocks. Even though it is a resort for children who appreciate the things like the water amenities, I did not have any issues with unruly or unsupervised kids. The hallway to my room was very quiet. Mac, from Monroe, is their new night auditor. He’s an absolute gem!

Stayed 3 nights in Sep 2024

8/10 Good

Aaron

Sep 9, 2024

Stayed 2 nights in Aug 2024

10/10 Excellent

Dana

Traveled with family

Sep 9, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 2 nights in Sep 2024

10/10 Excellent

Heather

Traveled with family and small children

Sep 9, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This hotel was amazing for kids! Our 4 year old was big enough to do the water park outside including the water slides. The lazy river is only 3 feet deep as well as the majority of the outside pool is only 3 feet deep, so he could do these without water being above his head. We loved the inside water park for the day it rained on our trip. The seasonal activities out behind the hotel were a nice touch for a few more things to do. It was really convenient to have a fridge/freezer with ice maker, microwave, and dining room table for preparing and eating food as a family. It was also really nice having a washer and dryer right in our hotel room. Highly recommend this place for anyone with younger kids!! We are already looking forward to our next trip back here!!

Stayed 3 nights in Sep 2024

8/10 Good

Sidney

Traveled with family

Sep 9, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 2 nights in Sep 2024

6/10 Okay

Amy

Traveled with family

Sep 9, 2024

Liked: Amenities

Stayed 2 nights in Sep 2024

10/10 Excellent

Jarica

Traveled with family

Sep 9, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect for families, worth every penny

We took a family trip and this resort did not disappoint, perfect location to visit SMNP. WM,McD’s close As beautiful as the photos, in my opinion with SO MANY amenities right on property to keep your family entertained. We had the deluxe suite with 2 queens and a balcony, the suite was beautiful clean and spacious. Loved that it had a washer/dryer! Upon arrival, we were greeted by Hailey, she was welcoming, friendly and informative. We have a special needs child so we requested a 1st floor suite and this request was filled. We always make a point to introduce our son (He’s 12yo non verbal and has Autism) to the front desk staff for emergency purposes and Hailey informed us that she would let management and other staff members know. Hailey and all the staff truly went above and beyond to make us feel welcome and we appreciated that. Outdoor Waterpark area had water slides, splash pad, lazy River and more! Loved that both indoor and outdoor pools were open until 11pm every night. Loved night swims with my son!! We went to indoor pool once but it was not as impressive as the outdoor. Indoor water slide would definitely scrape you up a little and it’s very dark in there! We took a walk outside in the fire pit/playground area, it was also nice so many lights and beautiful landscaping, in fact the entire property was beautiful! I highly recommend this resort to all families especially those with special needs children. Thanks Hailey!! Also, go to Cades Cove and see some bears!!

Stayed 3 nights in Sep 2024