Comfort Inn & Suites Knoxville West

2.5 star property
Hotel in Knoxville with free breakfast and a fitness center

Choose dates to view prices

Photo gallery for Comfort Inn & Suites Knoxville West

Lobby
Business center
Suite, 1 King Bed with Sofa bed, Non Smoking (2 Person Sofa Bed) | Premium bedding, desk, blackout drapes, iron/ironing board
Suite, 1 King Bed with Sofa bed, Non Smoking (2 Person Sofa Bed) | Premium bedding, desk, blackout drapes, iron/ironing board
Seasonal outdoor pool

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • Laundry
  • Air conditioning

Explore the area

Map
7737 Kingston Pike, Knoxville, TN, 37919
  • West Town Mall
    ‪2 min walk‬
  • University of Tennessee
    ‪8 min drive‬
  • Thompson–Boling Arena
    ‪10 min drive‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪22 min drive‬

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Room options

Standard Room, 2 Queen Beds, Non Smoking

  • 323 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed, Non Smoking (2 Person Sofa Bed)

  • 50 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

Knoxville

Located in Bearden, Comfort Inn & Suites Knoxville West is adjacent to West Town Mall and a short stroll from Regal Cinebarre West Town Mall. This 82-room hotel welcomes guests with free breakfast and conveniences like free in-room WiFi and free self parking.

What's nearby

  • West Town Mall - 2 min walk - 0.1 miles
  • University of Tennessee - 8 min drive - 7.3 miles
  • Neyland Stadium - 9 min drive - 7.7 miles
  • Turkey Creek Shopping Center - 10 min drive - 7.9 miles
  • Thompson–Boling Arena - 10 min drive - 7.8 miles

Getting around

  • McGhee Tyson Airport (TYS) - 22 min drive

Restaurants

  • ‪Chick-fil-A - ‬7 min walk
  • ‪King Gyros - ‬11 min walk
  • ‪The Cheesecake Factory - ‬9 min walk
  • ‪Texas Roadhouse - ‬8 min walk
  • ‪Chipotle Mexican Grill - ‬11 min walk

About this property

Comfort Inn & Suites Knoxville West

Hotel in Knoxville with free breakfast and a fitness center
Comfort Inn & Suites Knoxville West features a gym, free WiFi in public areas, and meeting rooms. A stay here includes free parking. The 24-hour front desk has staff standing by to help with dry cleaning or laundry, and answer any questions about the accommodations. Additional amenities include a 24-hour business center, a seasonal outdoor pool, and a computer station.
TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Refrigerators, microwaves, and coffee makers are other standard amenities.
Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Languages

English

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 6:30 AM to 9:30 AM on weekends
  • Free manager's reception (select days)

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 18 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 10.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Rollaway bed fee: USD 10.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and high chair
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and high chair.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Additional information about polices, regulations, and more:

  • The seasonal pool is open from June to August.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ramada Hotel Knoxville
Comfort Inn Hotel Knoxville
Ramada Knoxville Hotel Knoxville
Armada Inn Knoxville
Armada Knoxville
Comfort Inn Knoxville
Comfort Inn Knoxville West Hotel
Comfort Inn Knoxville West
Ramada Knoxville
Comfort Inn Suites Knoxville West
Comfort Inn & Suites Knoxville West Hotel
Comfort Inn & Suites Knoxville West Knoxville
Comfort Inn & Suites Knoxville West Hotel Knoxville

Frequently asked questions

Is a free cancellation option available at Comfort Inn & Suites Knoxville West?

Comfort Inn & Suites Knoxville West offers free cancellation on select room rates. For additional details, look at the cancellation policy on Orbitz.

How much does it cost to stay at Comfort Inn & Suites Knoxville West?

As of Apr 5, 2025, prices found for a 1-night stay for 2 adults at Comfort Inn & Suites Knoxville West on Apr 15, 2025 start from $113.9, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near Comfort Inn & Suites Knoxville West?

This hotel is situated in Bearden, just steps from West Town Mall. You'll also find Regal Cinebarre West Town Mall and Regal Downtown West less than a mile away.

Is parking available on site at Comfort Inn & Suites Knoxville West?

Yes, uncovered self parking is offered for free at the hotel. Free RV/bus/truck parking is also available for guests.

Does Comfort Inn & Suites Knoxville West include a casino at the property?

No, Comfort Inn & Suites Knoxville West doesn't have a casino.

Is there an indoor pool at Comfort Inn & Suites Knoxville West?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. The seasonal pool is normally open from June until August.

What do couples enjoy most about Comfort Inn & Suites Knoxville West?

Couples staying at this hotel will appreciate amenities like premium bedding as well as a seasonal outdoor pool and free breakfast.

Does Comfort Inn & Suites Knoxville West have a hot tub?

No, there isn't a spa tub at this hotel.

Does Comfort Inn & Suites Knoxville West have a restaurant with a breakfast menu?

Comfort Inn & Suites Knoxville West offers free continental breakfast each morning though there is no restaurant.

Does Comfort Inn & Suites Knoxville West allow pets to stay for free?

No, pets aren't allowed at Comfort Inn & Suites Knoxville West though service animals are welcome.

Are there connecting rooms at Comfort Inn & Suites Knoxville West?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

What is the closest airport to Comfort Inn & Suites Knoxville West?

The closest major airport to Comfort Inn & Suites Knoxville West is McGhee Tyson Airport (TYS), which is 15.3 mi away (22 minutes by car).

Can I book a room with a balcony at Comfort Inn & Suites Knoxville West?

No, there aren't any guestrooms with balconies at Comfort Inn & Suites Knoxville West.

Comfort Inn & Suites Knoxville West Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 368 out of 806 reviews
Rating 8 - Good. 250 out of 806 reviews
Rating 6 - Okay. 95 out of 806 reviews
Rating 4 - Poor. 56 out of 806 reviews
Rating 2 - Terrible. 37 out of 806 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Paul

Liked: Staff & service
Stayed 1 night in Mar 2025

8/10 Good

Margie

Liked: Cleanliness, staff & service, room comfort
Good place for a short stay
Very accommodating staff in great service. Breakfast was pretty good with two different types of waffles in an actual hot cooked meal of eggs and sausage. I actually left my toothbrush at home by accident and they gave me not one the two toothbrushes and toothpaste. Highly recommend.
Stayed 1 night in Dec 2024

8/10 Good

Suellen

Stayed 1 night in Dec 2024

10/10 Excellent

Colette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

jose

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 1 night in Dec 2024

6/10 Okay

Benjamin

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Susan J

Liked: Cleanliness, staff & service, property conditions & facilities
It was very comfortable and clean. Friendly staff . Breakfast area very clean and pleasant and food really good. A little tired in some spots but very comfortable stay .
Stayed 1 night in Dec 2024

10/10 Excellent

Jake

Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2024

6/10 Okay

Jerry

Liked: Cleanliness, staff & service
Getting old and smells bad
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

William

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

4/10 Poor

Shurhonda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When booking I will was able to book and pay at hotel prior to arrival the property charged my card and still my money is not on my card and u paid with a differ card at the facility
Stayed 1 night in Nov 2024

2/10 Terrible

Eileen

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Just Yuck! Just go home!
We didn’t stay! We went up to the room very reluctantly due to the conditions and odor of the lobby and hallways. The ceilings were in disrepair, the wallpaper ripped or bumpy in several areas in the hall on the way to the room. The room might as well been on the highway because we could see and hear it without the curtains open. The pillows were smaller than an accent pillow. In fact they were so small that they took the standard pillow case and folded it inside to hide the fact that the pillow was too small for the pillow case. Again the odor was horrible. A miserable combination of deodorizer mixed with food or “other” substance odor. I could hardly find a parking space as well. I checked out almost as soon as we checked in. I plan to call tri see about a refund. Just yuck!
Stayed 1 night in Nov 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Rocky j

Traveled with family
Liked: Cleanliness, staff & service
The property itself is older but the room was very clean and spacious. The staff were very nice and the complimentary breakfast was great!
Stayed 1 night in Nov 2024

8/10 Good

carol

Room is nice. Didn’t like the smell in the lobby and the elevator.
Stayed 1 night in Nov 2024

8/10 Good

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was very clean, front desk staff very friendly
Stayed 1 night in Nov 2024

6/10 Okay

Luz

Liked: Staff & service
Property is ok
Stayed 1 night in Nov 2024

10/10 Excellent

rob

Stayed 2 nights in Oct 2024

6/10 Okay

BRIAN

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
There was a reason a room was available
Room was not that clean. The bathroom sink was clogged so bad we could not use it. Will choose a different hotel the next time we stay in Knoxville.
Stayed 1 night in Nov 2024

10/10 Excellent

dennis

Traveled with family
Liked: Amenities
Very good costumer service ,nice people and great breakfast
Stayed 1 night in Nov 2024

8/10 Good

Laura

Stayed 1 night in Oct 2024

10/10 Excellent

Taylor

Stayed 1 night in Nov 2024

2/10 Terrible

MARK

Stayed 1 night in Nov 2024

6/10 Okay

Deborah

Liked: Staff & service
Stayed 1 night in Nov 2024