Residence Inn Jackson

3.0 star property
Suburban hotel with free breakfast and a 24-hour fitness center

Choose dates to view prices

Photo gallery for Residence Inn Jackson

Desk, blackout drapes, iron/ironing board, free WiFi
Lobby
Property amenity
Exterior
Indoor pool

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot Tub
  • Kitchen
  • Gym

Explore the area

Map
126 Old Medina Xing, Jackson, TN, 38305
  • West Tennessee Healthcare Sportsplex
    ‪5 min drive‬
  • Casey Jones Village
    ‪6 min drive‬
  • The Ballpark at Jackson
    ‪7 min drive‬
  • Jackson, TN (MKL-McKellar-Sipes Regional)
    ‪14 min drive‬

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Room options

Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Studio, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite, 2 Bedrooms

  • Sleeps 5
  • 2 Double Beds

Studio, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

Jackson

Residence Inn Jackson places you within a 5-minute drive of West Tennessee Healthcare Sportsplex and within a 10-minute drive of Music Highway Crossroads. This 3-star hotel has 96 rooms and welcomes guests with free breakfast, an indoor pool, and a 24-hour gym.

What's nearby

  • West Tennessee Healthcare Sportsplex - 5 min drive - 3.2 miles
  • Old Hickory Mall - 5 min drive - 3.8 miles
  • Casey Jones Village - 6 min drive - 4.4 miles
  • Union University - 6 min drive - 5.0 miles
  • The Ballpark at Jackson - 7 min drive - 3.7 miles

Getting around

  • Jackson, TN (MKL-McKellar-Sipes Regional) - 14 min drive

Restaurants

  • ‪McDonald's - ‬5 min drive
  • ‪Sonic Drive-In - ‬5 min drive
  • ‪Takos Borukas - ‬5 min drive
  • ‪Sonic Drive-In - ‬5 min drive
  • ‪Sonic Drive-In - ‬6 min drive

About this property

Residence Inn Jackson

Suburban hotel with free breakfast and a 24-hour fitness center
At Residence Inn Jackson, guests enjoy features like an indoor pool, a 24-hour gym, and free WiFi in public areas. If you drive, put free parking to good use. The front desk is staffed 24/7 to help with dry cleaning/laundry, luggage storage, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include a hot tub, a 24-hour business center, and a meeting room.
Guests can expect to find free WiFi and wired Internet, plus flat-screen TVs with cable channels and Netflix. Bathrooms have hair dryers and designer toiletries. Other standard amenities include kitchens, sofa beds, and sitting areas. Housekeeping is available on request.
An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

Languages

English, Japanese

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 8:00 AM

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Built in 2000
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Netflix

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Stovetop

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75.00 per accommodation, per stay, plus a deposit of USD 75.00 per stay
  • Dogs and cats only
  • 2 total (75 lbs is the maximum weight per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 40 per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet deposit: USD 75.00 per stay
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 3 PM—-11:00 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Pool access available from 6 AM to 11 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Jackson Residence Inn
Residence Inn Hotel Jackson
Residence Inn Jackson
Residence Inn Jackson Hotel Jackson
Residence Inn Jackson Hotel
Residence Inn Jackson Hotel
Residence Inn Jackson Jackson
Residence Inn Jackson Hotel Jackson

Frequently asked questions

Is a free cancellation option available at Residence Inn Jackson?

Residence Inn Jackson provides free cancellation on some room rates. For additional details, look at the cancellation policy on Orbitz.

How much does it cost to stay at Residence Inn Jackson?

As of Apr 25, 2025, prices found for a 1-night stay for 2 adults at Residence Inn Jackson on May 5, 2025 start from $127.2, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to Residence Inn Jackson?

This hotel is located in Jackson, close to West Tennessee Healthcare Sportsplex, The Ballpark at Jackson, and Old Hickory Mall. You'll also find Jackson Bowling & Family Fun and Music Highway Crossroads within a short drive.

Is there parking available at Residence Inn Jackson?

Yes, self parking is offered for free at the hotel. Though parking is limited, accessible parking and free RV/bus/truck parking are also available.

Does Residence Inn Jackson include a casino?

No, Residence Inn Jackson doesn't have a casino.

Will I find an indoor pool at Residence Inn Jackson?

Yes, this hotel has an indoor pool along with a hot tub. Guests have pool access between 6 AM and 11 PM.

What amenities will couples enjoy at Residence Inn Jackson?

Amenities that appeal to couples at this hotel include a kitchen, Netflix, and free Internet access.

Are there hot tubs at Residence Inn Jackson?

Yes, guests can enjoy a spa tub at this hotel.

Does Residence Inn Jackson have a restaurant with a breakfast menu?

Residence Inn Jackson offers free full breakfasts each morning though there is no restaurant.

Does Residence Inn Jackson allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Residence Inn Jackson for a fee of USD 75.00 per accommodation, per stay. The property also provides food and water bowls. A deposit of USD 75.00 per stay is collected.

Are there connecting rooms at Residence Inn Jackson?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Residence Inn Jackson?

The closest major airport to Residence Inn Jackson is Jackson, TN (MKL-McKellar-Sipes Regional), which is 10.9 mi away (14 minutes by car).

Are there rooms with balconies that I can book at Residence Inn Jackson?

No, at Residence Inn Jackson, there aren't any guestrooms that list a balcony.

Residence Inn Jackson Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 278 out of 455 reviews
Rating 8 - Good. 81 out of 455 reviews
Rating 6 - Okay. 38 out of 455 reviews
Rating 4 - Poor. 20 out of 455 reviews
Rating 2 - Terrible. 38 out of 455 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Great room Great facility Amazing, friendly, courteous staff.
Stayed 1 night in Jan 2025

4/10 Poor

Christine

Traveled with family
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Diana, Knoxville

Liked: Cleanliness
Stayed 1 night in Dec 2024

8/10 Good

Heather

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Jill

Stayed 1 night in Dec 2024

10/10 Excellent

Simone

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Simone

Liked: Staff & service, property conditions & facilities
The location is convenient to everything in the Jackson area
Stayed 5 nights in Dec 2024

2/10 Terrible

Tracy

Stayed 1 night in Dec 2024

6/10 Okay

JEREMY

Liked: Staff & service
I didn’t like that it had bugs and sorta ran down from the last time I stand but the staff was very friendly and nice
Stayed 2 nights in Dec 2024

8/10 Good

Richard H

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Debbie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice enough for short stay.

Stay was ok. Beds were a little hard. Hot tub was not working. Was nice having the 2 separate bedrooms and bathrooms.
Stayed 4 nights in Nov 2024

10/10 Excellent

Shona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

JEFF

Liked: Staff & service, property conditions & facilities
OK
Stayed 9 nights in Nov 2024

10/10 Excellent

Angela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One night family trip

Love this hotel, very comfortable beds, awesome rooms! Friendly staff, good breakfast, jets on hot tub not working, but still a relaxing overnight stay!
Stayed 1 night in Nov 2024

2/10 Terrible

JACQUELINE

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst hotel ever

We didn’t stay out of fear of bed bugs and knowing that the room had not been cleaned for several stays. We requested the room to be cleaned and the staff stated that they were understaffed and unable to. They did provide linens for us to change our own beds, however we were missing items in what was supplied. The toilet had feces in it, hair on floor and shower, stove was filthy, trash had not been removed, and couch had several fluid stains on it. The hotel manager did agree to refund our money. We left immediately and checked into a neighboring hotel.
Stayed 1 night in Nov 2024

6/10 Okay

Shaun

Stayed 3 nights in Oct 2024

10/10 Excellent

Greg

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and reasonable price.
Stayed 2 nights in Oct 2024

2/10 Terrible

Arielle

I was charged multiple times on my card for a 1 night stay
Stayed 1 night in Oct 2024

2/10 Terrible

Chelsea

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

Jammie

Disliked: Cleanliness, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Grace

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Cathy S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

david

Stayed 1 night in Sep 2024

10/10 Excellent

Rob

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Sep 2024