Hilton Tulum Riviera Maya All-Inclusive Resort in Tulum

See all properties

Luxury property on the beach, with 8 outdoor pools

Choose dates to view prices

Where to?

Dates

April 2025

May 2025

9 restaurants, lunch, dinner served; Asian cuisine

Presidential Suite, 1 King Bed | Living area | 65-inch Smart TV with digital channels, TV

Overview
Rooms
Location
Policies

Very good

Popular amenities

Explore the area

Carretera Cancun Tulum 307, Tulum, QROO, 77774

Riviera Maya Golf Club
‪7 min drive‬
Akumal Beach
‪8 min drive‬
Xel-Há Park
‪11 min drive‬
Cozumel, Quintana Roo (CZM-Cozumel Intl.)
‪274 min drive‬

Book today, save on your next hotel stay

It's that easy when you're a member of Orbitz Rewards. It's free to join!

Room options

Premium bedding, free minibar, in-room safe, individually decorated

Room, 2 Queen Beds, Resort View, Partial Ocean View

Partial ocean view
Sleeps 4
2 Queen Beds

Room, 2 Queen Beds, Ocean View, Oceanfront

Ocean view
Sleeps 4
2 Queen Beds

Club Room, 1 King Bed, Nature View

Resort view
452 sq ft
Sleeps 3
1 King Bed

65-inch Smart TV with digital channels, TV

Suite, 1 King Bed, Ocean View (Governors Suite)

Ocean view
1399 sq ft
Sleeps 3
1 King Bed

Room, 1 King Bed, Nature View

Resort view
452 sq ft
Sleeps 3
1 King Bed

Family Room, 1 King Bed, Ocean View

Ocean view
452 sq ft
Sleeps 3
1 King Bed

Room, 2 Queen Beds, Nature View

Sleeps 4
2 Queen Beds

Club Room, 2 Queen Beds, Resort View, Ocean View

Ocean view
Sleeps 4
2 Queen Beds

Club Room, 2 Queen Beds, Nature View

Sleeps 4
2 Queen Beds

Club Suite, 1 King Bed, Ocean View

Ocean view
861 sq ft
Sleeps 3
1 King Bed

Family Room, 1 King Bed, Nature View

Resort view
452 sq ft
Sleeps 3
1 King Bed

Club Room, 2 Queen Beds, Resort View, Partial Ocean View

Partial ocean view
Sleeps 4
2 Queen Beds

Family Room, 2 Queen Beds, Nature View

Sleeps 4
2 Queen Beds

Family Room, 2 Queen Beds, Ocean View

Ocean view
Sleeps 4
2 Queen Beds

Club Suite, 1 King Bed, Partial Ocean View

Ocean view
861 sq ft
Sleeps 3
1 King Bed

Family Room, 2 Queen Beds, Ground Floor

Sleeps 4
2 Queen Beds

Club Room, 1 King Bed, Partial Ocean View

Ocean view
452 sq ft
Sleeps 3
1 King Bed

Club Room, 1 King Bed, Ocean View

Ocean view
452 sq ft
Sleeps 3
1 King Bed

Suite, 1 King Bed, Ocean View

Ocean view
861 sq ft
Sleeps 3
1 King Bed

Suite, 1 King Bed, Accessible, Partial Ocean View

Ocean view
861 sq ft
Sleeps 3
1 King Bed

Room, 1 King Bed, Ocean View

Ocean view
452 sq ft
Sleeps 3
1 King Bed

Room, 1 King Bed, Accessible, Partial Ocean View

Ocean view
452 sq ft
Sleeps 3
1 King Bed

Family Suite, 1 King Bed, Ground Floor

Ocean view
861 sq ft
Sleeps 3
1 King Bed

Family Suite, 1 King Bed, Ocean View

Ocean view
861 sq ft
Sleeps 3
1 King Bed

Family Room, 1 King Bed, Ground Floor

Ocean view
452 sq ft
Sleeps 3
1 King Bed

Presidential Suite, 1 King Bed

Ocean view
1711 sq ft
Sleeps 3
1 King Bed

Room, 1 King Bed, Accessible (Roll-In Shower)

Resort view
452 sq ft
Sleeps 3
1 King Bed

About the neighborhood

Tulum

Hilton Tulum Riviera Maya All-Inclusive Resort places you within 2 miles (3 km) of Riviera Maya Golf Club and Aktun Chen. This 735-room, 4.5-star property welcomes business and leisure travelers with 8 outdoor pools, a full-service spa, and 9 restaurants.

What's nearby

Riviera Maya Golf Club - 7 min drive - 4.0 miles
Akumal Beach - 8 min drive - 4.2 miles
Xcacel-Xcacelito Sanctuary - 8 min drive - 5.2 miles
Xel-Há Park - 11 min drive - 5.4 miles
Xcacel Beach - 12 min drive - 4.6 miles

Getting around

Cancun Intl. Airport (CUN) - 77 min drive

Restaurants

‪Restaurant Kukulkan - ‬7 min drive
‪Restaurante Yucatan - ‬6 min drive
‪Restaurante Arlequin - ‬7 min drive
‪Vela Sur - ‬10 min walk
‪Piscis snack bar - ‬7 min drive

About this property

Hilton Tulum Riviera Maya All-Inclusive Resort

Luxury property on the beach, with 8 outdoor pools

Guests of Hilton Tulum Riviera Maya All-Inclusive Resort have access to a full-service spa, 8 outdoor pools, and a children's pool. If you plan to drive, free valet parking is available. The 24-hour front desk has multilingual staff ready to assist with concierge services, luggage storage, and dry cleaning/laundry. Other amenities at this beach property include a 24-hour gym, free WiFi in public areas, and a business center.

65-inch Smart TVs come with digital channels. Bathrooms offer hair dryers and children's robes, and beds sport premium bedding. Other amenities include free minibar items, furnished balconies or patios, and private yards.

8 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 13 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily.

Awards and affiliations

Eco-Certified Property

This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Languages

English, Spanish

Similar properties

On private beach
Pool
Breakfast included
All inclusive

includes taxes & fees

$319 per night

May 31 - Jun 1

Property amenities

Internet

Available in some public areas: Free WiFi

Parking and transportation

Free uncovered valet parking on site

Food and drink

Free full breakfast available daily 7:00 AM to 11:30 AM
3 bars/lounges
3 beach bars
3 poolside bars
9 restaurants
A coffee shop/cafe
Free daily manager's reception
Snack bar/deli

Restaurants on site

Auma
Chiringuito Sea Salt
La Luce
Maxal
Noriku

Things to do

24-hour gym
8 outdoor pools
Arcade/game room
Children's pool
Fitness classes
Free children's club
Full-service spa
Playground
Shopping
Waterslide
Yoga classes

Family friendly

8 outdoor pools
Arcade/game room
Children's games
Children's pool
Free children's club
Laundry facilities
Playground
Snack bar/deli
Waterslide

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Wedding services

Business services

7 meeting rooms
Business center
Computer station
Coworking space

Outdoors

Beach loungers
Beach towels
Beach umbrellas
On the beach
Outdoor entertainment area
Outdoor furniture
Pool cabanas (surcharge)
Pool loungers
Pool umbrellas

Full-service spa

13 treatment rooms
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Facials
Hot tub
Manicures/pedicures
Outdoor treatment areas
Sauna
Spa open daily
Steam room

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible shuttle
Elevator (31 inch wide door)
Handrails in hallways (24 inches high)
Stair-free path to entrance
Valet for wheelchair-equipped vehicles
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible lounge
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible restaurant
Wheelchair-accessible spa

12 buildings
3 floors
Ballroom
Banquet hall
Built in 2022
Reception hall
Smoke-free property

Room amenities

Bedroom

Blackout drapes
Premium bedding

Bathroom

Children's robes
Hair dryer
Private bathroom
Shampoo
Soap
Toilet paper
Towels provided

Entertainment

65-inch smart TV with premium digital channels

Food and drink

24-hour room service
Coffee/tea maker
Free bottled water
Free stocked minibar
Restaurant dining guides

Access via exterior corridors
Air conditioning
Connecting rooms available
Desk
Desk chair
Free local calls
Individual decor
Individual furnishings
Laptop workspace
Laptop-compatible safe
Mobile key entry
Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Service animals exempt from fees

Children and extra beds

Children stay free when using existing bedding

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Check-in: 3:00 PM—-anytime
Check-out: noon
Minimum check-in age: 18

The front desk is open 24 hours a day. Driving? This property offers free valet parking.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards. Cash is not accepted.
Guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
No cribs or infant beds are available.
No rollaway or extra beds are available.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Frequently asked questions

Is free cancellation available at Hilton Tulum Riviera Maya All-Inclusive Resort?

Hilton Tulum Riviera Maya All-Inclusive Resort provides free cancellation on certain room rates. If you'd like to learn more, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Hilton Tulum Riviera Maya All-Inclusive Resort?

As of Apr 30, 2025, prices found for a 1-night stay for 2 adults at Hilton Tulum Riviera Maya All-Inclusive Resort on May 7, 2025 start from $378.84, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do around Hilton Tulum Riviera Maya All-Inclusive Resort?

This property is located in Tulum, close to Xel-Há Park, Akumal Beach, and Half Moon Bay. You'll also find Riviera Maya Golf Club and Akumal Ecological Center within a short drive.

Is parking available on site at Hilton Tulum Riviera Maya All-Inclusive Resort?

Yes, uncovered valet parking is offered for free at the all-inclusive property.

Is there a spa available at Hilton Tulum Riviera Maya All-Inclusive Resort?

There is a full-service spa available for guests to enjoy and services include deep-tissue massages, body wraps, and couples treatments.

Does Hilton Tulum Riviera Maya All-Inclusive Resort include a casino on the premises?

No, Hilton Tulum Riviera Maya All-Inclusive Resort doesn't have a casino.

Is there an indoor pool at Hilton Tulum Riviera Maya All-Inclusive Resort?

No, this property doesn't have an indoor pool; however, there are 8 outdoor pools.

What amenities will couples enjoy at Hilton Tulum Riviera Maya All-Inclusive Resort?

This beachfront all-inclusive property offers plenty of amenities for couples including 3 beach bars, 8 outdoor pools, and a beachfront restaurant.

Are there hot tubs at Hilton Tulum Riviera Maya All-Inclusive Resort?

Yes, this all-inclusive property has a spa tub.

Does Hilton Tulum Riviera Maya All-Inclusive Resort have a restaurant with a breakfast menu?

Yes, Hilton Tulum Riviera Maya All-Inclusive Resort has 9 restaurants, and serves free full breakfasts each morning.

Will Hilton Tulum Riviera Maya All-Inclusive Resort allow pets to stay free of charge?

No, pets aren't allowed at Hilton Tulum Riviera Maya All-Inclusive Resort though service animals are welcome.

Are there connecting rooms at Hilton Tulum Riviera Maya All-Inclusive Resort?

Yes, you can book connecting guestrooms at this all-inclusive property for your group or family vacation.

How close is the airport from Hilton Tulum Riviera Maya All-Inclusive Resort?

The closest major airport to Hilton Tulum Riviera Maya All-Inclusive Resort is Tulum Intl. Airport (TQO), which is about 24.7 mi away. Another top airport is Cozumel Intl. Airport (CZM), which is around 28.5 mi away.

Can I book a room with a balcony at Hilton Tulum Riviera Maya All-Inclusive Resort?

Yes, every guestroom at Hilton Tulum Riviera Maya All-Inclusive Resort comes with a furnished balcony with some featuring ocean or garden views.

Does Hilton Tulum Riviera Maya All-Inclusive Resort have a wedding venue on site?

Take advantage of the wedding venue at Hilton Tulum Riviera Maya All-Inclusive Resort if you plan to say "I do" during your trip.

Hilton Tulum Riviera Maya All-Inclusive Resort Reviews

8.4

Very Good

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

8/10 Good

Bogdan

Traveled with family

Apr 13, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great place, great staff, great food. No room to swim in the ocean. Beach has a lot of rocks and hard to get in and out of water. If you are a pool person and like to tan, or family with kids. This is a great place to be at.

Stayed 6 nights in Apr 2025

10/10 Excellent

Valjean Ward

Traveled with family

Mar 14, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The shuttles don't come every 10 minutes so I missed my yoga class.

Stayed 2 nights in Mar 2025

2/10 Terrible

Stepan

Traveled with family and small children

Mar 2, 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

No recommend, for me very bad rezort.

Stayed 6 nights in Feb 2025

4/10 Poor

Jonathan Ulises Lopez

Feb 2, 2025

Stayed 7 nights in Jan 2025

10/10 Excellent

Stacey

Jan 29, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

We stayed at Hilton for one night. The room and facilities are super clean. Room is modern and comfortable and quiet. There’s a pool area for each building. I wish I booked all my stay here. The lobby is magnificent facing the ocean. You immediately feel luxurious when entering it. It’s worth the money comparing with other hotels in Cancun at the same price range.

Stayed 1 night in Jan 2025

10/10 Excellent

Christopher

Traveled with partner

Jan 29, 2025

Liked: Amenities

Very friendly, courteous ,always willing to help The beaches are not that great. Over all good experience Will come again

Stayed 7 nights in Jan 2025

10/10 Excellent

Ashley

Jan 28, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 6 nights in Jan 2025

8/10 Good

Kari L

Traveled with partner

Jan 28, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Javier, a server by the pools, was amazing! Even when it rained he was in the best spirits. He remembered our names and our drink orders. He truly made the trip memorable and made us feel like friends!

Stayed 7 nights in Jan 2025

10/10 Excellent

OlaYinka

Traveled with group

Jan 27, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

the resort was nothing short of amazing. Good food, excellent staffs, clean environment. I really enjoyed my stay here.

Stayed 4 nights in Jan 2025

10/10 Excellent

Marisol

Traveled with family

Jan 26, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff was welcoming, helpful, making our stay enjoyable.

Stayed 5 nights in Jan 2025

10/10 Excellent

Michelle

Traveled with group

Jan 26, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful property.

Stayed 4 nights in Jan 2025

10/10 Excellent

Cameron Gary

Jan 26, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Loved the service and staff. Food was excellent as well. As far as areas to improve, the hot tubs need to be warmer because on colder days there was no water warm enough to enjoy.

Stayed 5 nights in Jan 2025

8/10 Good

Michael

Traveled with family

Jan 26, 2025

Liked: Cleanliness, property conditions & facilities, room comfort

Stayed 1 night in Jan 2025

8/10 Good

Yliana

Traveled with family

Jan 26, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Ok resort !! Mother Nature played with us alittle but after all good resort

Stayed 4 nights in Jan 2025

10/10 Excellent

Jakresha

Jan 26, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 4 nights in Jan 2025

10/10 Excellent

Adriana

Jan 25, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We are really enjoying our time in Hilton, it’s a nice and clean hotel! Everybody is so nice and friendly! For sure we are come back! Thank so much for make everything is so amazing!

Stayed 7 nights in Jan 2025

10/10 Excellent

Michelle

Jan 25, 2025

Liked: Cleanliness, staff & service

Staff are all nice and accommodating. They helped us with the things we unexpectedly needed thank you for the wonderful experience

Stayed 3 nights in Dec 2024

10/10 Excellent

Hyoun Jun

Jan 25, 2025

Stayed 1 night in Jan 2025

6/10 Okay

Doris

Traveled with family

Jan 24, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Didn’t like the choices of food, was looking to have more original Mexican food , coffee some disappointment not Americanmexican we get that in the United States

Stayed 5 nights in Jan 2025

8/10 Good

Kavita

Jan 23, 2025

Liked: Property conditions & facilities

Exceptional stay!

Stayed 4 nights in Jan 2025

6/10 Okay

Jennifer

Jan 22, 2025

Liked: Cleanliness

Stayed 4 nights in Jan 2025

10/10 Excellent

Parsa

Jan 22, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 4 nights in Jan 2025

4/10 Poor

Frederick

Traveled with family

Jan 21, 2025

Disliked: Cleanliness, staff & service, property conditions & facilities

Where to start. This resort is just not run or built well. The meal service was good, but hard to get into the restaurants. They hold the best times for specific guests so plan on eating at 5pm, or 930pm or at a buffet. Sewage issue by unit 6. Stay away. Don’t book via Expedia. We were told multiple times that we were bottom of the bottom since we booked our rooms on Expedia. Specifically booked rooms with 2 queens and paid for this, but they were not available upon arrival. And we were l told it was ok for our adult children to sleep in the same king bed. We protested and finally got a room with 2 queens but it took all day. Then the room leaked. Next room was moldy and we had a roach in the bed that night… explanation, ‘it’s a tropical climate’… with the leaky room, It was a big rainstorm and water came in from above … regardless of how big a rain a resort of less than 5 years old should not be leaking. There were buckets all over the resort catching water that was dripping down. Had to mive rooms 3 times. Spanned first 4 of our 6 days. Hilton needs to clean up customer service, soundness of property and management of this property. You pay a lot for these vacations and value needs to match the high price.

Stayed 6 nights in Dec 2024