Hilton Tulum Riviera Maya All-Inclusive Resort in Tulum

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Luxury property on the beach, with 8 outdoor pools

Choose dates to view prices

Where to?

Dates

April 2025

May 2025

9 restaurants, lunch, dinner served; Asian cuisine

Presidential Suite, 1 King Bed | Living area | 65-inch Smart TV with digital channels, TV

Overview
Rooms
Location
Policies

Very good

Popular amenities

Explore the area

Carretera Cancun Tulum 307, Tulum, QROO, 77774

Riviera Maya Golf Club
‪7 min drive‬
Xel-Há Park
‪11 min drive‬
Xcacel Beach
‪12 min drive‬
Cozumel, Quintana Roo (CZM-Cozumel Intl.)
‪274 min drive‬

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Room options

Premium bedding, free minibar, in-room safe, individually decorated

Room, 2 Queen Beds, Resort View, Partial Ocean View

Partial ocean view
Sleeps 4
2 Queen Beds

Room, 2 Queen Beds, Ocean View, Oceanfront

Ocean view
Sleeps 4
2 Queen Beds

Club Room, 1 King Bed, Nature View

452 sq ft
Resort view
Sleeps 3
1 King Bed

65-inch Smart TV with digital channels, TV

Suite, 1 King Bed, Ocean View (Governors Suite)

1399 sq ft
Ocean view
Sleeps 3
1 King Bed

Room, 1 King Bed, Nature View

452 sq ft
Resort view
Sleeps 3
1 King Bed

Family Room, 1 King Bed, Ocean View

452 sq ft
Ocean view
Sleeps 3
1 King Bed

Room, 2 Queen Beds, Nature View

Sleeps 4
2 Queen Beds

Club Room, 2 Queen Beds, Resort View, Ocean View

Ocean view
Sleeps 4
2 Queen Beds

Club Room, 2 Queen Beds, Nature View

Sleeps 4
2 Queen Beds

Club Suite, 1 King Bed, Ocean View

861 sq ft
Ocean view
Sleeps 3
1 King Bed

Family Room, 1 King Bed, Nature View

452 sq ft
Resort view
Sleeps 3
1 King Bed

Club Room, 2 Queen Beds, Resort View, Partial Ocean View

Partial ocean view
Sleeps 4
2 Queen Beds

Family Room, 2 Queen Beds, Nature View

Sleeps 4
2 Queen Beds

Family Room, 2 Queen Beds, Ocean View

Ocean view
Sleeps 4
2 Queen Beds

Club Suite, 1 King Bed, Partial Ocean View

861 sq ft
Ocean view
Sleeps 3
1 King Bed

Family Room, 2 Queen Beds, Ground Floor

Sleeps 4
2 Queen Beds

Club Room, 1 King Bed, Partial Ocean View

452 sq ft
Ocean view
Sleeps 3
1 King Bed

Club Room, 1 King Bed, Ocean View

452 sq ft
Ocean view
Sleeps 3
1 King Bed

Suite, 1 King Bed, Ocean View

861 sq ft
Ocean view
Sleeps 3
1 King Bed

Suite, 1 King Bed, Accessible, Partial Ocean View

861 sq ft
Ocean view
Sleeps 3
1 King Bed

Room, 1 King Bed, Ocean View

452 sq ft
Ocean view
Sleeps 3
1 King Bed

Room, 1 King Bed, Accessible, Partial Ocean View

452 sq ft
Ocean view
Sleeps 3
1 King Bed

Family Suite, 1 King Bed, Ground Floor

861 sq ft
Ocean view
Sleeps 3
1 King Bed

Family Suite, 1 King Bed, Ocean View

861 sq ft
Ocean view
Sleeps 3
1 King Bed

Family Room, 1 King Bed, Ground Floor

452 sq ft
Ocean view
Sleeps 3
1 King Bed

Presidential Suite, 1 King Bed

1711 sq ft
Ocean view
Sleeps 3
1 King Bed

Room, 1 King Bed, Accessible (Roll-In Shower)

452 sq ft
Resort view
Sleeps 3
1 King Bed

About the neighborhood

Tulum

Hilton Tulum Riviera Maya All-Inclusive Resort places you within 2 miles (3 km) of Riviera Maya Golf Club and Aktun Chen. This 735-room, 4.5-star property welcomes business and leisure travelers with 8 outdoor pools, a full-service spa, and 9 restaurants.

What's nearby

Dolphinaris Tulum - 5 min drive - 1.5 miles
Riviera Maya Golf Club - 7 min drive - 4.0 miles
Akumal Beach - 8 min drive - 4.2 miles
Xel-Há Park - 11 min drive - 5.4 miles
Xcacel Beach - 12 min drive - 4.6 miles

Getting around

Cancun Intl. Airport (CUN) - 77 min drive

Restaurants

‪Restaurant Kukulkan - ‬7 min drive
‪Restaurante Yucatan - ‬6 min drive
‪Restaurante Arlequin - ‬7 min drive
‪Vela Sur - ‬10 min walk
‪Piscis snack bar - ‬7 min drive

About this property

Hilton Tulum Riviera Maya All-Inclusive Resort

Luxury property on the beach, with 8 outdoor pools

Guests of Hilton Tulum Riviera Maya All-Inclusive Resort have access to a full-service spa, 8 outdoor pools, and a children's pool. If you plan to drive, free valet parking is available. The 24-hour front desk has multilingual staff ready to assist with concierge services, luggage storage, and dry cleaning/laundry. Other amenities at this beach property include a 24-hour gym, free WiFi in public areas, and a business center.

65-inch Smart TVs come with digital channels. Bathrooms offer hair dryers and children's robes, and beds sport premium bedding. Other amenities include free minibar items, furnished balconies or patios, and private yards.

8 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 13 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily.

Awards and affiliations

Eco-Certified Property

This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Languages

English, Spanish

Similar properties

3 outdoor pools, pool umbrellas, sun loungers

On private beach
Pool
Spa
Parking included

includes taxes & fees

$446 per night

Apr 30 - May 1

Property amenities

Internet

Available in some public areas: Free WiFi

Parking and transportation

Free uncovered valet parking on site

Food and drink

Free full breakfast available daily 7:00 AM to 11:30 AM
3 bars/lounges
3 beach bars
3 poolside bars
9 restaurants
A coffee shop/cafe
Free daily manager's reception
Snack bar/deli

Restaurants on site

Auma
Chiringuito Sea Salt
La Luce
Maxal
Noriku

Things to do

24-hour gym
8 outdoor pools
Arcade/game room
Children's pool
Fitness classes
Free children's club
Full-service spa
Playground
Shopping
Waterslide
Yoga classes

Family friendly

8 outdoor pools
Arcade/game room
Children's games
Children's pool
Free children's club
Laundry facilities
Playground
Snack bar/deli
Waterslide

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Wedding services

Business services

7 meeting rooms
Business center
Computer station
Coworking space

Outdoors

Beach loungers
Beach towels
Beach umbrellas
On the beach
Outdoor entertainment area
Outdoor furniture
Pool cabanas (surcharge)
Pool loungers
Pool umbrellas

Full-service spa

13 treatment rooms
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Facials
Hot tub
Manicures/pedicures
Outdoor treatment areas
Sauna
Spa open daily
Steam room

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible shuttle
Elevator (31 inch wide door)
Handrails in hallways (24 inches high)
Stair-free path to entrance
Valet for wheelchair-equipped vehicles
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible lounge
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible restaurant
Wheelchair-accessible spa

12 buildings
3 floors
Ballroom
Banquet hall
Built in 2022
Reception hall
Smoke-free property

Room amenities

Bedroom

Blackout drapes
Premium bedding

Bathroom

Children's robes
Hair dryer
Private bathroom
Shampoo
Soap
Toilet paper
Towels provided

Entertainment

65-inch smart TV with premium digital channels

Food and drink

24-hour room service
Coffee/tea maker
Free bottled water
Free stocked minibar
Restaurant dining guides

Access via exterior corridors
Air conditioning
Connecting rooms available
Desk
Desk chair
Free local calls
Individual decor
Individual furnishings
Laptop workspace
Laptop-compatible safe
Mobile key entry
Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Service animals exempt from fees

Children and extra beds

Children stay free when using existing bedding

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Check-in: 3:00 PM—-anytime
Check-out: noon
Minimum check-in age: 18

The front desk is open 24 hours a day. Driving? This property offers free valet parking.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards. Cash is not accepted.
Guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
No cribs or infant beds are available.
No rollaway or extra beds are available.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Frequently asked questions

Is free cancellation available at Hilton Tulum Riviera Maya All-Inclusive Resort?

Hilton Tulum Riviera Maya All-Inclusive Resort provides free cancellation on certain room rates. If you'd like to learn more, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Hilton Tulum Riviera Maya All-Inclusive Resort?

As of Apr 5, 2025, prices found for a 1-night stay for 2 adults at Hilton Tulum Riviera Maya All-Inclusive Resort on Apr 23, 2025 start from $469.04, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do around Hilton Tulum Riviera Maya All-Inclusive Resort?

This property is located in Tulum, close to Xel-Há Park, Akumal Beach, and Half Moon Bay. You'll also find Riviera Maya Golf Club and Akumal Ecological Center within a short drive.

Will I be able to park at Hilton Tulum Riviera Maya All-Inclusive Resort?

Yes, uncovered valet parking is offered for free at the all-inclusive property.

Is there a spa available at Hilton Tulum Riviera Maya All-Inclusive Resort?

There is a full-service spa available for guests to enjoy and services include deep-tissue massages, body wraps, and couples treatments.

Does Hilton Tulum Riviera Maya All-Inclusive Resort include a casino on the premises?

No, Hilton Tulum Riviera Maya All-Inclusive Resort doesn't have a casino.

Is there an indoor pool at Hilton Tulum Riviera Maya All-Inclusive Resort?

No, this property doesn't have an indoor pool; however, there are 8 outdoor pools.

Is Hilton Tulum Riviera Maya All-Inclusive Resort good for couples?

This beachfront all-inclusive property offers plenty of amenities for couples including 3 beach bars, 8 outdoor pools, and a beachfront restaurant.

Are there hot tubs at Hilton Tulum Riviera Maya All-Inclusive Resort?

Yes, this all-inclusive property has a spa tub.

Does Hilton Tulum Riviera Maya All-Inclusive Resort have a restaurant with a breakfast menu?

Yes, Hilton Tulum Riviera Maya All-Inclusive Resort has 9 restaurants, and serves free full breakfasts each morning.

Will Hilton Tulum Riviera Maya All-Inclusive Resort allow pets to stay free of charge?

No, pets aren't allowed at Hilton Tulum Riviera Maya All-Inclusive Resort though service animals are welcome.

Does Hilton Tulum Riviera Maya All-Inclusive Resort have connecting rooms?

Yes, you can book connecting guestrooms at this all-inclusive property for your group or family vacation.

How close is the airport from Hilton Tulum Riviera Maya All-Inclusive Resort?

The closest major airport to Hilton Tulum Riviera Maya All-Inclusive Resort is Tulum Intl. Airport (TQO), which is about 24.7 mi away. Another top airport is Cozumel Intl. Airport (CZM), which is around 28.5 mi away.

Are there rooms with balconies at Hilton Tulum Riviera Maya All-Inclusive Resort?

Yes, every guestroom at Hilton Tulum Riviera Maya All-Inclusive Resort comes with a furnished balcony with some featuring ocean or garden views.

Does Hilton Tulum Riviera Maya All-Inclusive Resort have a wedding venue on site?

Take advantage of the wedding venue at Hilton Tulum Riviera Maya All-Inclusive Resort if you plan to say "I do" during your trip.

Hilton Tulum Riviera Maya All-Inclusive Resort Reviews

8.4

Very Good

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

10/10 Excellent

Valjean Ward

Traveled with family

Mar 14, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The shuttles don't come every 10 minutes so I missed my yoga class.

Stayed 2 nights in Mar 2025

2/10 Terrible

Stepan

Traveled with family and small children

Mar 2, 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

No recommend, for me very bad rezort.

Stayed 6 nights in Feb 2025

4/10 Poor

Jonathan Ulises Lopez

Feb 2, 2025

Stayed 7 nights in Jan 2025

10/10 Excellent

Brenda

Traveled with partner

Jan 5, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Wonderful place to stay! Went to celebrate a 30th birthday and it was perfect! Very relaxing atmosphere, and extremely friendly staff. Only sad part is we had to come back home, would’ve loved to stay longer.

Stayed 5 nights in Dec 2024

10/10 Excellent

Manuel, HOUSTON

Traveled with family

Jan 5, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very good service outstanding

Stayed 5 nights in Dec 2024

10/10 Excellent

Susan

Traveled with family

Jan 4, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful location. Wonderful staff.

Stayed 7 nights in Dec 2024

2/10 Terrible

saad, Annandale

Traveled with family

Jan 4, 2025

Disliked: Cleanliness, amenities, property conditions & facilities

Filthy pool, horrible food, 700 rooms, mediocre beach, non responsive management but nice staff, so don’t waste your time & money.

Stayed 6 nights in Dec 2024

6/10 Okay

Gavin J

Traveled with family

Jan 4, 2025

Liked: Cleanliness, property conditions & facilities

They had a leaking septic pipe in front of casa 6, so it smelled and they stopped running shuttle to the building where our room was. Daughter got water in her ear and the on call doctor was late, rude, unprofessional. Hotel couldn’t get into room next door so they cam through our room while we were there and climbed from our balcony to the other hanging off the 3rd floor with no safety. Staff could never remember if they’d brought us towels and would knock on our door @12:30 in the morning to ask if towels had shown up. For a Hilton, they should be embarrassed

Stayed 8 nights in Dec 2024

8/10 Good

Kristin Lynn

Jan 3, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 7 nights in Dec 2024

10/10 Excellent

melva Salinas

Jan 3, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Very nice property, several restaurants and choices to dine, cafe and snacks open 24/7 We will come back 😀

Stayed 8 nights in Dec 2024

8/10 Good

Gabriel

Traveled with family and small children

Jan 3, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This is an absolutely amazing place for vacation. Great pools, beach and views. Acceptable food options, there are at least two restaurants that are amazing, others are above average. The one single thing I would suggest to rethink is the cups used for drinks in general. They didn't have enough and I observed these were not properly washed.

Stayed 5 nights in Dec 2024

10/10 Excellent

Shawntal Marie

Traveled with partner

Jan 3, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Awesome stay. Great for families

Stayed 4 nights in Dec 2024

6/10 Okay

Brent

Traveled with family

Jan 3, 2025

Liked: Cleanliness

Disliked: Staff & service

The place has a lot of potential if they could improve bar and dining service.

Stayed 6 nights in Dec 2024

2/10 Terrible

ASHLEY

Traveled with family

Jan 3, 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

The whole experience was horrific. The food was barely edible. We paid an extra 250$ a night for the “ enclave “ and it was a joke. We couldn’t get one reservation we wanted, I am in the process of revoking the charge on our credit card. Room service took 2 hours, which then the food was cold. I wouldn’t go back if it was free. Ruined our Christmas to fly so far and so so so bad. Service too, so bad.

Stayed 7 nights in Dec 2024

8/10 Good

Kimberly

Jan 3, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 4 nights in Dec 2024

10/10 Excellent

Erica

Jan 2, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

We thoroughly enjoyed our winter vacation at the Hilton Tulum Resort!

Stayed 5 nights in Dec 2024

10/10 Excellent

HITESH M

Traveled with family

Jan 2, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Amazing property for families

Stayed 5 nights in Dec 2024

6/10 Okay

Kishore

Traveled with family

Jan 2, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Food choices are limited despite many restaurants onsite.

Stayed 6 nights in Dec 2024

10/10 Excellent

Roger

Traveled with family and small children, Traveled with family

Jan 2, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

4/5

Stayed 10 nights in Dec 2024

10/10 Excellent

Jason

Jan 1, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 3 nights in Dec 2024

6/10 Okay

Erica

Jan 1, 2025

Liked: Cleanliness, property conditions & facilities

Stayed 6 nights in Dec 2024

2/10 Terrible

Mark

Traveled with family

Jan 1, 2025

Disliked: Cleanliness, staff & service, amenities

We had to wait 2 hours for towels at the pools. Dinner Reservations wasn’t fair.

Stayed 4 nights in Dec 2024

6/10 Okay

VISHNU

Traveled with family and small children

Dec 31, 2024

Liked: Cleanliness

Disliked: Amenities, property conditions & facilities

They say everything is Oceanfront but don’t differentiate between pool view vs Oceanfront. We had to get our room changed after 3 nights though we paid for Oceanfront. Not so many international food varieties, namely zero indian food. Getting to the lobby vs room was a time waste as you have to shuttle in the trolley. Not many activities or shows even during the Holidays time, not really worth the money for the huge amounts we paid

Stayed 6 nights in Dec 2024