Four Points by Sheraton Veracruz

3.5 star property
Hotel with a full-service spa, near Plaza Las Americas Shopping Mall

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Four Points by Sheraton Veracruz

Outdoor pool, open 8:00 AM to 9:00 PM, sun loungers
Room, 1 King Bed, Balcony, Partial Ocean View | View from room
Bar (on property)
Lobby
Exterior

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Pool
  • Spa
  • Gym
  • Room service
  • Breakfast available

Explore the area

Map
Bv. Adolfo Ruiz Cortinez 1917 - 1997, Costa de Oro, Boca del Río, VER, 94299
  • University of Veracruz
    8 min walk
  • Plaza Mocambo Veracruz
    12 min walk
  • Plaza Las Americas Shopping Mall
    2 min drive
  • Veracruz, Veracruz (VER-General Heriberto Jara Intl.)
    26 min drive

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Room options

Room, 1 King Bed, Balcony, Partial Ocean View

  • 258 sq ft
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed, Balcony, Partial Ocean View (Balcony)

  • 484 sq ft
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Balcony, City View

  • 280 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed with Sofa bed, Balcony, City View (Balcony)

  • 431 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Double Beds, Balcony, City View

  • 280 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Similar properties

About the neighborhood

Boca del Río

Four Points by Sheraton Veracruz places you within a mile (2 km) of popular attractions like Plaza Las Americas Shopping Mall and World Trade Center Veracruz. This 137-room, 3.5-star hotel has a restaurant, a full-service spa, and an outdoor pool.

What's nearby

  • Plaza Las Americas Shopping Mall - 2 min drive
  • World Trade Center Veracruz - 3 min drive
  • Andamar Lifestyle Center - 3 min drive
  • Veracruz Aquarium - 5 min drive
  • Mocambo Beach - 10 min drive

Getting around

  • Veracruz Central Station - 19 min drive
  • General Heriberto Jara Intl. Airport (VER) - 26 min drive

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪Los Farolitos - ‬6 min walk
  • ‪Sirloin Grill & Bar - ‬5 min walk
  • ‪Nata Reposteria & Café - ‬6 min walk
  • ‪La Hilacha - ‬4 min walk

About this property

Four Points by Sheraton Veracruz

Hotel with a full-service spa, near Plaza Las Americas Shopping Mall
Guests of Four Points by Sheraton Veracruz enjoy a full-service spa, an outdoor pool, and a gym. You can put free valet parking to good use if you drive. The front desk is staffed 24 hours a day to help with luggage storage and dry cleaning/laundry. Other amenities at this spa hotel include a rooftop terrace, free WiFi in public areas, and a conference center.
Guests can expect to find free WiFi and flat-screen TVs with cable channels. Bathrooms have hair dryers and free toiletries. Balconies, sitting areas, and coffee makers are also standard. Housekeeping is available on request.
Recreational amenities at the hotel include an outdoor pool and a fitness center.
The onsite spa has 3 treatment rooms including rooms for couples. Services include massages. The spa is equipped with a sauna.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: MXN 245 for adults and MXN 120 for children
  • A bar/lounge
  • A restaurant
  • Private picnics

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 24-hour business center
  • 4 meeting rooms
  • Conference center
  • Coworking space

Outdoors

  • Garden
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • 3 treatment rooms
  • Couples treatment rooms
  • Massage
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Handrails in hallways
  • Portable bathtub seat
  • Raised toilet seat
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • At least 80% lighting from LEDs
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • One child 2 years old or younger stays free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately MXN 245 for adults and MXN 120 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 3:00 PM—-anytime
  • Check-out: 1:00 PM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free valet parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher and a smoke detector.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 9:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Four Points Sheraton Veracruz Hotel Boca del Rio
Four Points Sheraton Veracruz Boca del Rio
Hotel Four Points by Sheraton Veracruz Boca del Rio
Boca del Rio Four Points by Sheraton Veracruz Hotel
Four Points by Sheraton Veracruz Boca del Rio
Four Points Sheraton Veracruz Hotel
Four Points Sheraton Veracruz
Hotel Four Points by Sheraton Veracruz
Four Points Sheraton Veracruz
Four Points by Sheraton Veracruz Hotel
Four Points by Sheraton Veracruz Boca del Río
Four Points by Sheraton Veracruz Hotel Boca del Río

Frequently asked questions

Is free cancellation available at Four Points by Sheraton Veracruz?

Four Points by Sheraton Veracruz offers free cancellation on some room rates. For additional details, review the cancellation policy on our site.

How much does it cost to stay at Four Points by Sheraton Veracruz?

As of Dec 24, 2024, prices found for a 1-night stay for 2 adults at Four Points by Sheraton Veracruz on Jan 3, 2025 start from $61.89, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near Four Points by Sheraton Veracruz?

This hotel is located in Boca del Río, a short 12-minute walk from Plaza Mocambo Veracruz and also 17 minutes on foot from Casino Codere Boca del Río. You'll also find Plaza Las Americas Shopping Mall and World Trade Center Veracruz within a short drive.

Will I be able to park at Four Points by Sheraton Veracruz?

Yes, valet parking is offered for free at the hotel. Accessible parking is also available for guests.

Is there a spa at Four Points by Sheraton Veracruz?

There is a full-service spa available for guests to enjoy and services include couples treatments and massages.

Does Four Points by Sheraton Veracruz feature a casino at the property?

No, Four Points by Sheraton Veracruz doesn't have a casino.

Will I find an indoor pool at Four Points by Sheraton Veracruz?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 8:00 AM and 9:00 PM.

What will couples enjoy most about a stay at Four Points by Sheraton Veracruz?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a restaurant.

Does Four Points by Sheraton Veracruz have a hot tub?

No, but guests can enjoy a sauna at this hotel.

Does Four Points by Sheraton Veracruz have a restaurant with a breakfast menu?

Yes, Four Points by Sheraton Veracruz serves buffet breakfast each morning for a surcharge from its restaurant.

Will Four Points by Sheraton Veracruz allow pets to stay free of charge?

No, pets and service animals aren't allowed at Four Points by Sheraton Veracruz.

Does Four Points by Sheraton Veracruz have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to Four Points by Sheraton Veracruz?

The closest major airport to Four Points by Sheraton Veracruz is General Heriberto Jara Intl. Airport (VER), which is 7.6 mi away (26 minutes by car).

Are there rooms with balconies that I can book at Four Points by Sheraton Veracruz?

Yes, every guestroom at Four Points by Sheraton Veracruz comes with a balcony with some featuring ocean or city views.

Four Points by Sheraton Veracruz Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 475 out of 858 reviews" "
Rating 8 - Good. 248 out of 858 reviews" "
Rating 6 - Okay. 73 out of 858 reviews" "
Rating 4 - Poor. 37 out of 858 reviews" "
Rating 2 - Terrible. 25 out of 858 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

MARIA VIRGINIA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tiene un ma ubicación excelente
Stayed 2 nights in Sep 2024

8/10 Good

Macario

Stayed 2 nights in Aug 2024

10/10 Excellent

Velisa

Stayed 1 night in Aug 2024

4/10 Poor

Luis

Traveled with partner
Liked: Cleanliness, staff & service
I like that it was close to one of my favorite restaurants I didn’t like the rooms are to old needs updated
Stayed 1 night in Aug 2024

6/10 Okay

Jose, Reynosa

Traveled with family
Liked: Cleanliness, amenities
Fair stay for the price, the building needs makntenance
Stayed 4 nights in Aug 2024

10/10 Excellent

Daniela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to gas stations, pharmacy, and dining. Pool and spa were accessible. Breakfast buffet was available for a fee but was absolutely delicious and worth the cost.
Stayed 4 nights in Jun 2024

8/10 Good

Luis A

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Irma

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the pool
Stayed 2 nights in Jul 2024

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

8/10 Good

carolina, McKinney

Liked: Cleanliness
Stayed 2 nights in Jun 2024

8/10 Good

Alberto, Miami

Traveled with family
Liked: Cleanliness
Well located property
Stayed 2 nights in Apr 2024

8/10 Good

Antonio, Chicago

Traveled with family and small children
Liked: Staff & service, property conditions & facilities
Very good and comfortable hotel. Clean rooms. Nice pool area on the top of hotel roof. Conveniently located near plazas and restaurants. Five minutes drive from many places.
Stayed 1 night in Mar 2024

10/10 Excellent

ARMANDO

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buen Hotel
Excelente servicio de todo su personal, muy limpio y comodo.
Stayed 1 night in Jan 2024

10/10 Excellent

Senen, Houston

Liked: Cleanliness, staff & service, property conditions & facilities
:)
Stayed 1 night in Jan 2024

8/10 Good

María Eugenia

Stayed 2 nights in Dec 2023

2/10 Terrible

Zachary Paul, Beachwood

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Horrible the property is falling apart as we speak. It is in need of major renovation. My glass balcony panel actually fell off during this last visit December 2023. Management was no help as I was kept in my room after no repairs we made. Such a safety hazard. With all the other options around the area try the Hilton or double tree! Stay far away from four points if you value your safety.

10/10 Excellent

Yacin

Stayed 1 night in Nov 2023

4/10 Poor

Luz Maria

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff unfriendly not helpful only 2 staff members were friendly enough Julio our waiter and Jose Luis the front door man, besides these 2 people no one else was helpful, i was told to call 24 hours ahead as we had an early arrival i did call and email and chat my emails and chat went unanswered my phone call i was told to just show up and would be able to accommodate our early arrival i was never told there was an extra charge, tours were not easy to book as we had to call around hotel staff said they did not do that, i did walk into another hotel and they helped set up tours for us knowing we were not staying at their hotel.very disappointed with this hotel staff and service throughout our stay.
Stayed 4 nights in Oct 2023

8/10 Good

Mary

Liked: Cleanliness, staff & service
Stayed 4 nights in Aug 2023

10/10 Excellent

Wei Liang

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff at the reception and concierge.
Stayed 7 nights in Jul 2023

2/10 Terrible

Esther

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The entrance from the pool to the Hotel is not safe
Stayed 1 night in Jul 2023

8/10 Good

Wei Liang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay for business or holidays.
Stayed 4 nights in Jul 2023

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023

8/10 Good

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful place to stay
Stayed 1 night in Jun 2023

2/10 Terrible

Taimoor

Business traveler, Traveled with family
Disliked: Property conditions & facilities
Power outage, Wi-Fi outage, bathroom was clogged. Staff couldn’t communicate well in English. No discounts or refund was given even with the inconveniences.
Stayed 7 nights in Jun 2023

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