Pan Pacific Vancouver

4.5 star property
Eco-certified hotel connected to the convention center in Downtown Vancouver with 3 restaurants
VIP Access

Choose dates to view prices

your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Pan Pacific Vancouver

Outdoor pool, open 8:00 AM to 9:00 PM, sun loungers
Pacific Club, Deluxe Room, 2 Double Beds, City View | Premium bedding, down comforters, pillowtop beds, in-room safe
3 restaurants, breakfast served
Premium bedding, down comforters, pillowtop beds, in-room safe
Interior detail

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Hot Tub
    Hot Tub
  • Pool
    Pool
  • Spa
    Spa
  • Room service
    Room service
  • Bar
    Bar
  • Air conditioning
    Air conditioning

Explore the area

Map
999 Canada Pl, Vancouver, BC, V6C3B5
  • Canada Place Cruise Ship Terminal
    1 min walk
  • Canada Place
    2 min walk
  • Vancouver Convention Centre
    3 min walk
  • Vancouver, BC (CXH-Vancouver Harbour Seaplane Base)
    5 min walk
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

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Room options

Pacific Club, Suite, 1 King Bed with Sofa bed, City View

  • 548 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Room, 1 King Bed, City View

  • 344 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Double Beds, Harbor View

  • 344 sq ft
  • Harbor view
  • Sleeps 4
  • 2 Double Beds

Pacific Club, Deluxe Room, 1 King Bed , City View

  • 344 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Premier Room, 1 King Bed

  • 452 sq ft
  • Harbor view
  • Sleeps 2
  • 1 King Bed

Pacific Club, Deluxe Room, 1 King Bed, Harbor View

  • 344 sq ft
  • Harbor view
  • Sleeps 2
  • 1 King Bed

Pacific Club, Deluxe Room, 2 Double Beds, City View

  • 344 sq ft
  • City view
  • Sleeps 3
  • 2 Double Beds

Premier Room, 2 Double Beds, Harbor View

  • 452 sq ft
  • Harbor view
  • Sleeps 4
  • 2 Double Beds

Panoramic Room, Harbor View

  • 527 sq ft
  • Harbor view
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 1 King Bed, Harbor View

  • 344 sq ft
  • Harbor view
  • Sleeps 2
  • 1 King Bed

Deluxe Double Room, City View

  • 344 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Suite, 1 King Bed, Harbor View

  • 882 sq ft
  • Bay view
  • Sleeps 4
  • 1 King Bed

About the neighborhood

Vancouver

Located in Downtown Vancouver, Pan Pacific Vancouver is next to popular attractions like Canada Place Cruise Ship Terminal and Canada Place. This 503-room hotel has conveniences like 3 restaurants, a full-service spa, and an outdoor pool. It's connected to the convention center in central Vancouver, and also a short walk from Vancouver Convention Centre and Granville Street.

What's nearby

  • Canada Place Cruise Ship Terminal - 1 min walk
  • Canada Place - 2 min walk
  • Vancouver Convention Centre - 3 min walk
  • Vancouver Waterfront - 7 min walk
  • Rogers Arena - 17 min walk

Getting around

  • Vancouver Waterfront Station - 4 min walk
  • Waterfront Metro Station - 5 min walk
  • Vancouver Intl. Airport (YVR) - 32 min drive

Restaurants

  • ‪A&W Restaurant - ‬5 min walk
  • ‪Tim Hortons - ‬2 min walk
  • ‪Miku - ‬4 min walk
  • ‪Fairmont Waterfront - ‬2 min walk
  • ‪Mahony & Sons Burrard Landing - ‬5 min walk

About this property

Pan Pacific Vancouver

Eco-certified hotel connected to the convention center in Downtown Vancouver with 3 restaurants
Guests of Pan Pacific Vancouver enjoy a full-service spa, an outdoor pool, and a gym. Parking is available for CAD 58 per night (CAD 75 per night for valet parking), and there's also limo/town car service. The 24-hour front desk has multilingual staff ready to assist with tours or tickets, luggage storage, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this spa hotel include a sauna, free WiFi in public areas, and a spa tub.
Guests can expect WiFi, wired internet, and 55-inch LCD TVs with cable channels and pay movies. Pillowtop beds sport premium bedding and down comforters, and bathrooms offer hair dryers and designer toiletries. Other amenities include coffee makers, safes, and phones. Housekeeping is available on request.
An outdoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa Utopia has 10 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a mud bath, a spa tub, and a steam room.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Dutch, English, Filipino, French, German, Hindi, Italian, Japanese, Korean, Polish, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (CAD 5.95 per night); wired internet (surcharge)
  • Available in some public areas: Free WiFi; wired internet (CAD 5.95 per night)
  • WiFi in public areas is free for up to 2 hours per day

Parking and transportation

  • Height restrictions apply for onsite parking
  • Ski shuttle nearby
  • Limo/town car service
  • Self parking on site (CAD 58 per night; includes in/out privileges)
  • Valet parking on site (CAD 75 per night; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: CAD 52 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Coal Harbour Bar
  • Five Sails
  • Oceans 999

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna
  • Shopping
  • Spa tub
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Mud bath
  • Spa open daily
  • Spa tub
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 9 accessible parking spaces
  • Assistive listening devices
  • Elevator (42 inch wide door)
  • Handrails in stairways (33 inches high)
  • Low-height door lock
  • Low-height view port in door
  • Pool access ramp on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (46 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 1 building
  • 23 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1986
  • Comprehensive food waste policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 19

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from October 23 2024 to November 1 2024 (completion date subject to change). The following areas are affected:
  • Spa tub
  • Swimming pool

Alternate facilities will be available offsite during the renovation.

During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CAD 40 per pet (varies based on length of stay)
  • Dogs only
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Up to 3 kids 17 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: CAD 100 per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CAD 52 per person
  • Fee for in-room wireless internet: CAD 5.95 per night (rates may vary)
  • Fee for in-room wired internet: CAD 5.95 per night (rates may vary)
  • Fee for wired internet in public areas: CAD 5.95 per night (rates may vary)
  • Self parking fee: CAD 58 per night (in/out privileges)
  • Valet parking fee: CAD 75 per night (in/out privileges)
  • Pet fee: CAD 40 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
  • Check-in: 4 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 19
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 9:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Parking has height restrictions.
  • Free WiFi in public areas is limited to 2 hours per day.

Property is also known as

Pacific Pan
Pacific Vancouver
Pan Pacific Hotel
Pan Pacific Hotel Vancouver
Pan Pacific Vancouver
Pan Vancouver
Vancouver Pacific
Vancouver Pan Pacific
Pan Pacific Vancouver Hotel Vancouver
Pan Pacific Vancouver Hotel
Pan Pacific
Pan Pacific Vancouver Hotel
Pan Pacific Vancouver Vancouver
Pan Pacific Vancouver Hotel Vancouver

Frequently asked questions

Is a free cancellation option available at Pan Pacific Vancouver?

Pan Pacific Vancouver offers free cancellation on certain room rates. For more details, review the cancellation policy on Orbitz.

How much does it cost to stay at Pan Pacific Vancouver?

As of Oct 30, 2024, prices found for a 1-night stay for 2 adults at Pan Pacific Vancouver on Nov 2, 2024 start from $199.9, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see around Pan Pacific Vancouver?

This hotel is situated in Downtown Vancouver, just steps from Canada Place Cruise Ship Terminal and Granville Street, and within a short walk of Vancouver Waterfront. You'll also find Rogers Arena and BC Place Stadium less than a mile away.

Is there parking available at Pan Pacific Vancouver?

Yes, valet parking is offered for CAD 75 per night with in/out privileges. Accessible parking is also available for guests.

Is a spa located at Pan Pacific Vancouver?

Spa Utopia is the hotel's spa and services include Swedish massages, hot stone massages, aromatherapy, and couples treatments.

Does Pan Pacific Vancouver feature a casino at the property?

No, Pan Pacific Vancouver doesn't have a casino.

Is there an indoor pool at Pan Pacific Vancouver?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a spa tub. Guests have pool access between 8:00 AM and 9:00 PM.

What will couples enjoy most about a stay at Pan Pacific Vancouver?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and an ocean-view restaurant.

Does Pan Pacific Vancouver have a hot tub?

Yes, guests can enjoy a spa tub at this hotel.

Does Pan Pacific Vancouver feature a restaurant that includes a breakfast menu?

Yes, Pan Pacific Vancouver has 3 restaurants, and serves buffet breakfast each morning for a surcharge.

Does Pan Pacific Vancouver allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Pan Pacific Vancouver for a fee of CAD 40 per pet, per stay. The property also provides food and water bowls.

Does Pan Pacific Vancouver have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How far is the airport from Pan Pacific Vancouver?

The closest major airport to Pan Pacific Vancouver is Vancouver Harbour Flight Centre (CXH), which is within a mile. Another top airport is Vancouver Intl. Airport (YVR), which is located 9.7 mi away (32-minute drive).

Are there rooms with balconies at Pan Pacific Vancouver?

No, you won't find guestrooms with balconies at Pan Pacific Vancouver.

Reviews

9.0

Wonderful

Rating 10 - Excellent. 2775 out of 3986 reviews" "
Rating 8 - Good. 705 out of 3986 reviews" "
Rating 6 - Okay. 284 out of 3986 reviews" "
Rating 4 - Poor. 139 out of 3986 reviews" "
Rating 2 - Terrible. 83 out of 3986 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful area and view from room.
Stayed 1 night in Oct 2024

10/10 Excellent

Lance

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Gregory

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simply amazing! From check-in and meeting Keanu at the front desk, seeing our room for the first time, having a wonderful night's sleep, to waking up and seeing our cruise ship docked outside out window - the Pan Pacific Vancouver hotel did not disappoint! We highly recommend staying here and are already making our plans to return!
Stayed 1 night in Aug 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Literally on top of the cruise terminal, but with all the normal characteristics of a good hotel (quiet inside, dining options, lobby art, accessibility to some touristy locales via walking, etc.)
Stayed 2 nights in Jul 2024

10/10 Excellent

June

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We would come back to this hotel in a heartbeat. We especially appreciated the service to take your cruise ship luggage directly from your room to the ship's terminal for you. Food is good at the two restaurants where we ate, and a large food court and drug store are an escalator ride away. It's very convenient.
Stayed 2 nights in Jul 2024

10/10 Excellent

Sarah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
reception desk William is really helpful and patient, helped us to have a great experience with the hotel and local.
Stayed 3 nights in Jul 2024

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is amazing. We stayed on the club level and had amazing food in the club suite. Breakfast included multiple options including Eggs Benedict. We arrived early and we're greeted and offered a room. When we left they allowed us a late checkout since we were boarding our ship at 2pm. They also picked up our luggage in our room and transferred the luggage to our cruise ship. This hotel could not be more amazing.
Stayed 1 night in Jul 2024

10/10 Excellent

Richard

Liked: Cleanliness
Stayed 1 night in Jul 2024

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
My daughter and I loved our stay! We will definitely be back. We were central everything shopping, Stanley Park, waterfront station. We flew into YVR, took the skytrain and walked maybe five minutes to our hotel. Everything was easy easy. You’ll love staying here.
Stayed 3 nights in Jul 2024

10/10 Excellent

kiyoe

Stayed 6 nights in Jul 2024

8/10 Good

Mark

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a great experience bar the bumpy start which I provided feedback previously on.
Stayed 3 nights in Jul 2024

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely spot but some issues due to flawed check in process. No recompense for serious inconveniences… it 5 star treatment for 5 star pricing.
Stayed 2 nights in Jul 2024

10/10 Excellent

tracy

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
-
Stayed 1 night in Jul 2024

10/10 Excellent

Deelsa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the customer service and hotel accommodation overall, the representative was so helpful and attentive and offered a room upgrade before asking. Everything was exceptional.
Stayed 1 night in Jul 2024

6/10 Okay

Chris

Disliked: Property conditions & facilities
Over priced for what you get
Stayed 1 night in Jul 2024

10/10 Excellent

Thomas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Pacific Club level was a great choice. Awesome stay and great benefits.
Stayed 1 night in Jul 2024

10/10 Excellent

Yana

Stayed 2 nights in Jul 2024

10/10 Excellent

Debra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2 night stay for cruise
Hotel is convenient to cruise port, rooms are nice but a bit overpriced. Beds are comfortable and room was clean. Pool area has plants that attract bees and make it uncomfortable especially for the kids as bees are flying all around. The plants should be replaced! Hotel is nice. Staff was friendly.
Stayed 2 nights in Jul 2024

10/10 Excellent

Celia

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel with nice heated pool.
Stayed 2 nights in Jul 2024

10/10 Excellent

Regina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property!! We loved this place. Very nice, clean, everyone helpful!
Stayed 1 night in Jul 2024

6/10 Okay

peggy

Traveled with family
Liked: Staff & service
We booked this room for it's location primarily to walk around. We reserved a room with 2 queen beds, for 3 travelers, for 4 days. Room rate $489.20 fees/taxes. Pros: Customer service was super nice. Room view was nice, pretty clean rooms, although a few areas were worn, coffee was superb, mattress comfy. Cons: Wifi didn't work well so my husband had severe difficulty checking in online for work. An employee even came to our room to try to help us. Not much improvement. No lounge area unless you buy breakfast. Doors were blocked by chairs to an outdoor area. Looked tacky. Escalators didn't work on 2 different days. Long wait for elevator. We didnt see online that parking cost $58.00 per day. WORST of all, tons of fees/taxes added on to our bill that we didnt expect: DMF fee $6.08, PST tax $39.15, MRDT tax $14.68, Major Events MRDT tax $12.38, GST tax $28.11. I can understand the used of this hotel before/after a cruise or conference, but not for any other reason.
Stayed 4 nights in Jun 2024

8/10 Good

suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Pamela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Thomas

Stayed 1 night in Jul 2024

10/10 Excellent

Nathaniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024