Hilton Vancouver Metrotown

4.0 star property
Eco-certified Burnaby hotel in Metrotown with a fitness center

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Vancouver Metrotown

Exterior
Lobby
View from room
Hypo-allergenic bedding, down comforters, in-room safe, desk
Outdoor pool, open 6:00 AM to 10:00 PM, sun loungers

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Hot Tub
  • Pool
  • Breakfast available
  • 24/7 front desk
  • Gym
  • Housekeeping

Explore the area

Map
6083 McKay Ave, Burnaby, BC, V5H2W7
  • Crystal Mall
    1 min walk
  • Metropolis at Metrotown
    4 min walk
  • British Columbia Institute of Technology
    2 min drive
  • Vancouver, BC (YVR-Vancouver Intl.)
    29 min drive

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Room options

Deluxe Room, 2 Queen Beds (High Floor)

  • 344 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room (Parlor)

  • Sleeps 4
  • 1 Double Sofa Bed

Suite, 1 Bedroom, Executive Level

  • City view
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 1 King Bed (High Floor)

  • 344 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Executive Room, 1 King Bed, Business Lounge Access

  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed

  • 495 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Room, 2 Queen Beds

  • 344 sq ft
  • Sleeps 4
  • 2 Queen Beds

Deluxe Suite, 1 King Bed

  • 495 sq ft
  • Sleeps 4
  • 1 King Bed

Studio Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed (Shower)

  • Sleeps 2
  • 1 King Bed

Executive Room, 2 Queen Beds, Business Lounge Access

  • 344 sq ft
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed

  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

Executive Suite, 1 King Bed, Business Lounge Access

  • 495 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Similar properties

About the neighborhood

Burnaby

Located in Metrotown within a short stroll of Metropolis at Metrotown, Hilton Vancouver Metrotown is within a 15-minute drive of Simon Fraser University. This 283-room, 4-star hotel has conveniences like an outdoor pool, a gym, and a spa tub.

What's nearby

  • Crystal Mall - 1 min walk
  • Metropolis at Metrotown - 4 min walk
  • BC Place Stadium - 15 min drive
  • Rogers Arena - 15 min drive
  • Canada Place Cruise Ship Terminal - 16 min drive

Getting around

  • Metrotown Station - 5 min walk
  • Vancouver Rocky Mountaineer Station - 13 min drive
  • Vancouver Intl. Airport (YVR) - 29 min drive

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪Cactus Club Cafe Station Square - ‬2 min walk
  • ‪Grand Crystal Seafood Restaurant - ‬2 min walk
  • ‪Dinesty Dumpling House - ‬4 min walk
  • ‪Boston Pizza - ‬3 min walk

About this property

Hilton Vancouver Metrotown

Eco-certified Burnaby hotel in Metrotown with a fitness center
Hilton Vancouver Metrotown features an outdoor pool, a children's pool, and a gym. Valet parking is offered for CAD 29.00 per night. The 24-hour front desk has multilingual staff ready to assist with concierge services, luggage storage, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include free WiFi in public areas, a spa tub, and a conference center.
55-inch LCD TVs come with digital channels and pay movies, and guests can stay connected with WiFi and free wired internet. Beds sport down comforters and bathrooms offer hair dryers and designer toiletries. Other standard amenities include refrigerators, coffee makers, and safes. Housekeeping is available on request.
An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Filipino, French, German, Hindi, Italian, Japanese, Korean, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge); free wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 1-device limit

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Covered self parking on site (CAD 21 per night; includes in/out privileges)
  • Covered valet parking on site (CAD 29 per night; includes in/out privileges)
  • Wheelchair-accessible van parking available

Food and drink

  • Daily full breakfast available 6:00 AM to 10:00 AM for a fee: CAD 33 for adults and CAD 22 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Time and Place

Things to do

  • Children's pool
  • Gym
  • Outdoor pool
  • Shopping
  • Spa tub

Family friendly

  • Children's pool
  • Free crib
  • In-room refrigerator
  • Microwave on request
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service
  • Wedding services

Business services

  • 6 meeting rooms
  • Conference center (15,419 square feet of space)

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Ceiling hoist
  • Elevator (36 inch wide door)
  • Low-height door lock
  • Low-height view port in door
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 18 floors
  • Ballroom
  • Banquet hall
  • Built in 1999
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch LCD TV with digital channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: CAD 25
Express check-in available
Minimum check-in age: 19

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions and smart lock details; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk, smart lock

Pets

  • This property welcomes pets for CAD 55.00 per accommodation, per stay
  • Dogs only
  • 2 total (75 lbs is the maximum weight per pet)
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately CAD 33 for adults and CAD 22 for children
  • Fee for in-room wireless internet: CAD 0 per stay (rates may vary)
  • Covered self parking fee: CAD 21.00 per night (in/out privileges)
  • Covered valet parking fee: CAD 29.00 per night (in/out privileges)
  • Pet fee: CAD 55.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: CAD 25 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
  • Check-in: 4:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 19
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Pool access available from 6:00 AM to 10:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Parking has height restrictions.
  • Free WiFi in public areas has a 1-device limit.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Metrotown
Hilton Metrotown Vancouver
Hilton Vancouver Metrotown
Hilton Vancouver Metrotown Burnaby
Hilton Vancouver Metrotown Hotel
Hilton Vancouver Metrotown Hotel Burnaby
Metrotown Hilton
Metrotown Hilton Vancouver
Vancouver Hilton Metrotown
Vancouver Metrotown Hilton
Burnaby Hilton Metrotown
Hilton Burnaby
Hilton Hotel Burnaby
Hilton Vancouver Metrotown Hotel
Hilton Vancouver Metrotown Burnaby
Hilton Vancouver Metrotown Hotel Burnaby

Frequently asked questions

Is free cancellation available at Hilton Vancouver Metrotown?

Hilton Vancouver Metrotown offers free cancellation on some room rates. For additional details, review the cancellation policy on our site.

How much does it cost to stay at Hilton Vancouver Metrotown?

As of Dec 22, 2024, prices found for a 1-night stay for 2 adults at Hilton Vancouver Metrotown on Jan 3, 2025 start from $141.48, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of Hilton Vancouver Metrotown?

This hotel is situated in Metrotown within a 10-minute walk of Metropolis at Metrotown and Crystal Mall. You'll also find Commercial Drive and Central Park within a short drive.

Will I be able to park at Hilton Vancouver Metrotown?

Yes, covered valet parking is offered for CAD 29.00 per night with in/out privileges. Electric car charging and wheelchair-accessible van parking are also available for guests.

Does Hilton Vancouver Metrotown have a casino at the property?

No, Hilton Vancouver Metrotown doesn't have a casino.

Is there an indoor pool at Hilton Vancouver Metrotown?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a spa tub. Guests have pool access between 6:00 AM and 10:00 PM.

Is Hilton Vancouver Metrotown good for couples?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a restaurant.

Does Hilton Vancouver Metrotown have a hot tub?

Yes, this hotel has a spa tub.

Does Hilton Vancouver Metrotown feature a restaurant that includes a breakfast menu?

Yes, Hilton Vancouver Metrotown serves a full breakfast for a surcharge each morning at Time and Place.

Does Hilton Vancouver Metrotown allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Hilton Vancouver Metrotown for a fee of CAD 55.00 per accommodation, per stay. The property also provides food and water bowls.

Does Hilton Vancouver Metrotown have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to Hilton Vancouver Metrotown?

The closest major airport to Hilton Vancouver Metrotown is Vancouver Harbour Flight Centre (CXH), which is 9.5 mi away (32 minutes by car). Another top airport is Vancouver Intl. Airport (YVR), which is located 9.8 mi away (29-minute drive).

Are there rooms with balconies at Hilton Vancouver Metrotown?

No, you won't find guestrooms with balconies at Hilton Vancouver Metrotown.

Does Hilton Vancouver Metrotown have a wedding venue?

If you plan to exchange vows during your trip, consider the wedding services available at Hilton Vancouver Metrotown.

Hilton Vancouver Metrotown Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 556 out of 1005 reviews" "
Rating 8 - Good. 279 out of 1005 reviews" "
Rating 6 - Okay. 91 out of 1005 reviews" "
Rating 4 - Poor. 46 out of 1005 reviews" "
Rating 2 - Terrible. 33 out of 1005 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Catherine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I thought the parking was included when i booked online. It was not. Otherwise my stay was great. Lovely room and beautiful view of the north shore mountains. Your staff was quick and efficient. Thanks again.
Stayed 1 night in Sep 2024

10/10 Excellent

Jarrett

Stayed 1 night in Aug 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and safe around the hotel and late night dining options! Hotel is clean and staff are very friendly! We went to Earls for a late night dinner and they had AMAZING food, drinks and service!
Stayed 1 night in Sep 2024

8/10 Good

Yaqi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

6/10 Okay

Maria, Kent

Traveled with family and small children
Disliked: Staff & service, property conditions & facilities
Swimming pool was not clean. Walls of pools had black scum around. Hot tub was dirty moss green
Stayed 2 nights in Sep 2024

10/10 Excellent

Shelley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Of course the Hilton is clean, well maintained and has great staff. Only stayed on evening nothing more. Staff were very helpful when they found out we were only here for a concert. Immediately they explained the best route and transportation for our evening. Room was spectacular and very clean. Beds were the most comfiest, love the duvet and mattress! Also thoroughly enjoyed the chaise lounge by the window. Used the workout room and pool, both clean and very well maintained.
Stayed 1 night in Sep 2024

8/10 Good

Sarbjit

Liked: Staff & service
Overall it was nice
Stayed 2 nights in Sep 2024

10/10 Excellent

Brandy-Lee

Stayed 2 nights in Aug 2024

8/10 Good

Richard

Super clean. Excellent room. My only small complaint is that they have not tended the flower gardens on the roof near the pool.
Stayed 2 nights in Sep 2024

8/10 Good

Russell

Liked: Cleanliness, staff & service, property conditions & facilities
The service and food at the restaurant were great
Stayed 2 nights in Sep 2024

6/10 Okay

Emmy

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Staffs are not friendly and definitely not helpful at all!
Stayed 2 nights in Sep 2024

6/10 Okay

Peter

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

4/10 Poor

April

Liked: Cleanliness
Disliked: Property conditions & facilities
Hotel is blah. Business lounge is disappointing. Never restocked any drinks all weekend. Appetizers were very sparse. Pool is very small. EV charging is a nice benefit.
Stayed 3 nights in Aug 2024

6/10 Okay

Mandy

Stayed 7 nights in Aug 2024

8/10 Good

Cecille Sta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Bianca

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location, lots of food options and short walk to train station and Metrotown. Highly recommend!
Stayed 3 nights in Aug 2024

8/10 Good

Katelyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay. Minor maintenance issues.
Stayed 1 night in Aug 2024

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel and good location
Stay close to family as we were babysitting. We brought them back for a swim and the kids loved the pool. Very walkable with lots of restaurants and shopping outside the door.
Stayed 1 night in Aug 2024

10/10 Excellent

Warren

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not enough EV charging parking spot. Single destination charger for Tesla and 2 normal electrical outlet for home charging adapters. That is unacceptable for $300 stay per night hotel. The pool is extremely small given how big the hotel size. Everything else was good especially the breakfast
Stayed 3 nights in Aug 2024

8/10 Good

Kristine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great
Stayed 3 nights in Aug 2024

10/10 Excellent

MICHELLE GAYLE

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here were all so kind. They went above and beyond to ensure we were pleasant with our stay. It’s close to a lot of restaurants and the metro mall is just 5 minutes away if you walk. I would stay here again in the future! Thank you Hilton staff 😊
Stayed 4 nights in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

6/10 Okay

Craig

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Rough check-in experience, ac fan was loud
During check-in, the staff mistakenly thought I had not prepaid for my room. Attempting to provide a deposit, the credit card machine declined my payment. I asked a friend to drive over to use his card, and it was declined as well. The staff then concluded the machine wasn't working and manually completed the transaction. On hot days, the ac fan needed to be on the highest setting, which was annoyingly loud. I expected a better experience for what I paid.
Stayed 2 nights in Aug 2024

6/10 Okay

Yeying

Liked: Staff & service, property conditions & facilities, room comfort
Convenient location
For this price, we would expect better conditions
Stayed 1 night in Aug 2024

2/10 Terrible

Maggie Man-Kei

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Check in staff wasn't friendly, then one of the elevators wasn't working for days, had to go up and down the stairs, it was only on the last day of our stay that it was fixed. The room was dirty, stuff on the floor, chips on the chair. We opted to get housekeeping for just one day and when we returned to the room around 5pm, they just started cleaning. The only good thing was the location of the hotel, very convenient but otherwise I wouldn't choose it again.
Stayed 1 night in Aug 2024