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The Waves Tulum

4.0 star property
Hotel with 4 outdoor swimming pools, near Tulum National Park
VIP Access

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Waves Tulum

Deluxe One Bedroom Apartment Private plunge Pool | Terrace/patio
Deluxe Studio With Private Plunge Pool | Hypo-allergenic bedding, down comforters, in-room safe, blackout drapes
Exercise/lap pool
Poolside bar
4 outdoor pools, sun loungers

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Pool

Explore the area

Map
Avenida Kukulkan, Region 1, Mz. 32, Lt. 1, La Veleta, Tulum, QROO, 77760
  • Dos Aguas Park
    ‪11 min walk‬
  • Hospital de Tulum
    ‪11 min walk‬
  • Tulum National Park
    ‪4 min drive‬
  • Tulum, Quintana Roo (TUY)
    ‪13 min drive‬
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Room options

View all photos for Deluxe Studio With Large Balcony

Deluxe Studio With Large Balcony | View from room

Deluxe Studio With Large Balcony

  • 667 sq ft
  • Sleeps 4
  • 2 Twin Beds and 1 Large Twin Sofa Bed

View all photos for Deluxe Penthouse Studio Rooftop Pool

Deluxe Penthouse Studio Rooftop Pool | Hypo-allergenic bedding, down comforters, in-room safe, blackout drapes

Deluxe Penthouse Studio Rooftop Pool

  • 872 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 1 Large Twin Sofa Bed

View all photos for Deluxe Penthouse Apartment With Rooftop Pool

Deluxe Penthouse Apartment With Rooftop Pool | Living area | 42-inch Smart TV with digital channels, TV, streaming services

Deluxe Penthouse Apartment With Rooftop Pool

  • 1302 sq ft
  • Sleeps 6
  • 2 King Beds and 1 Large Twin Sofa Bed

View all photos for Deluxe Studio With Private Plunge Pool

Deluxe Studio With Private Plunge Pool | Hypo-allergenic bedding, down comforters, in-room safe, blackout drapes

Deluxe Studio With Private Plunge Pool

  • 538 sq ft
  • Sleeps 3
  • 1 King Bed OR 1 Large Twin Sofa Bed

View all photos for Deluxe Large Penthouse Apartment Rooftop Pool

Deluxe Large Penthouse Apartment Rooftop Pool | Terrace/patio

Deluxe Large Penthouse Apartment Rooftop Pool

  • 1539 sq ft
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Large Twin Sofa Bed

View all photos for Signature Studio Private Plunge Pool

Signature Studio Private Plunge Pool | Hypo-allergenic bedding, down comforters, in-room safe, blackout drapes

Signature Studio Private Plunge Pool

  • 398 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Studio With Balcony

Signature Studio With Balcony | Hypo-allergenic bedding, down comforters, in-room safe, blackout drapes

Signature Studio With Balcony

  • 334 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe One Bedroom Apartment Private plunge Pool

Deluxe One Bedroom Apartment Private plunge Pool | Living area | 42-inch Smart TV with digital channels, TV, streaming services

Deluxe One Bedroom Apartment Private plunge Pool

  • 775 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Large Twin Sofa Bed

Similar properties

Exterior

Naala Tulum

Pool
Free WiFi
Restaurant
Air conditioning
9.0 out of 10, Wonderful, (445)
The price is $77
per night
$97 total
includes taxes & fees
Feb 6 - Feb 7
Naala Tulum

About the neighborhood

Tulum

The Waves Tulum places you within a leisurely stroll of Dos Aguas Park and Hospital de Tulum. This 98-room, 4-star hotel welcomes guests with 4 outdoor pools, a full-service spa, and free in-room WiFi.

What's nearby

  • Tulum National Park - 4 min drive
  • Gran Cenote - 6 min drive
  • Tulum Mayan Ruins - 7 min drive
  • Tulum Beach - 10 min drive
  • Playa Paraiso - 70 min drive

Getting around

  • Tulum Intl. Airport (TQO) - 49 min drive

Restaurants

  • ‪Burrito Amor - ‬11 min walk
  • ‪Sukhothai - ‬11 min walk
  • ‪El Camello Jr - ‬12 min walk
  • ‪La Consentida - ‬11 min walk
  • ‪Taqueria el Sabor Mexicano - ‬11 min walk

About this property

The Waves Tulum

Hotel with 4 outdoor swimming pools, near Tulum National Park
Guests of The Waves Tulum have access to a full-service spa, 4 outdoor pools, and a children's pool. You'll find limited parking. The 24-hour front desk has staff standing by to help with tours/tickets and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this spa hotel include a gym, 2 spa tubs, and a sauna.
Guests can expect free WiFi and 42-inch Smart TVs with digital channels. Beds sport down comforters and bathrooms offer hair dryers. Balconies or patios, stovetops, and safes are also standard. Change of towels is available on request.
4 outdoor swimming pools and 2 spa tubs are on site. In addition to a children's pool, other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 3 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Food and drink

  • Daily full breakfast available 8:00 AM to 11:00 AM for a fee: USD 17 for adults and USD 7 for children

Things to do

  • 2 spa tubs
  • 4 outdoor pools
  • Bicycle rentals
  • Children's pool
  • Designer stores
  • Full-service spa
  • Gym
  • Sauna
  • Steam room

Family friendly

  • 4 outdoor pools
  • Children's pool
  • Pool toys

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • In-room massages
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sports massages
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • At least 80% of food locally-sourced
  • Built in 2021
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Locally-owned and organized tours and activities
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch smart TV with digital channels
  • Streaming services

Food and drink

  • Blender
  • Chef service
  • Cookware, dishware, and utensils
  • Limited room service
  • Restaurant dining guides
  • Stovetop
  • Toaster
  • Wet bar

More

  • Air conditioning
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Printer
  • Reusable coffee/tea filters
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • This property welcomes pets for free
  • Dogs only
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately USD 17 for adults and USD 7 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers limited parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property uses a grey water recycling system.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • No cribs or infant beds are available.

Property is also known as

THE WAVES TULUM Hotel
THE WAVES TULUM Tulum
THE WAVES TULUM Hotel Tulum

Frequently asked questions

Is free cancellation available at The Waves Tulum?

The Waves Tulum offers free cancellation on some room rates. For specific requirements, take a look at the cancellation policy on Orbitz.

What can I see near The Waves Tulum?

This hotel is located in Tulum within a short 11-minute walk of Dos Aguas Park. You'll also find Tulum Beach and Tulum National Park within a short drive.

Is parking available on site at The Waves Tulum?

Yes, there is accessible parking and bicycle parking available.

Is there a spa at The Waves Tulum?

There is a full-service spa available for guests to enjoy and services include hot stone massages, deep-tissue massages, body wraps, and reflexology.

Does The Waves Tulum feature a casino on the premises?

No, The Waves Tulum doesn't have a casino.

Is there an indoor pool at The Waves Tulum?

No, this hotel doesn't have an indoor pool; however, there are 4 outdoor pools and 2 spa tubs.

What do couples enjoy most about The Waves Tulum?

There are many amenities for couples at this hotel, including in-room massages and access to a chef as well as 4 outdoor pools.

Are there hot tubs at The Waves Tulum?

Yes, guests can enjoy 2 spa tubs at this hotel.

Does The Waves Tulum have a restaurant that serves breakfast?

The Waves Tulum offers a full breakfast each morning for a surcharge though there is no restaurant.

Does The Waves Tulum allow pets to stay free of charge?

Yes, dogs stay free at The Waves Tulum and the property also provides food and water bowls.

Does The Waves Tulum have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from The Waves Tulum?

The closest major airport to The Waves Tulum is Tulum Intl. Airport (TQO), which is 24.9 mi away (49 minutes by car).

Are there rooms with balconies that I can book at The Waves Tulum?

Yes, every guestroom at The Waves Tulum comes with a balcony with some featuring pool views.

The Waves Tulum Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 428 out of 791 reviews" "
Rating 8 - Good. 162 out of 791 reviews" "
Rating 6 - Okay. 80 out of 791 reviews" "
Rating 4 - Poor. 58 out of 791 reviews" "
Rating 2 - Terrible. 63 out of 791 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Divina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, the property and the units are nice. Particularly for the price. The staff take very good care of the property and are friendly. The negatives are that you essentially have to go to the lobby to get any kind of assistance, the toilets clogged very easily, and the property does not provide wash cloths.
Stayed 4 nights in Oct 2024

10/10 Excellent

Javier

Stayed 4 nights in Sep 2024

6/10 Okay

Shalom

Business traveler
Disliked: Cleanliness, amenities
The access to the hotel was very bad, the access road was a lot of puddles of water and mud, not nice at all, I will not go there again
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La estancia fue buena, creo que es importante mencionar que la calle para ingresar con auto la calle no está pavimentada y tiene importantes inundaciones, el estacionamiento no tiene vigilancia y está lleno de excremento de perro, la habitación está muy bien y cuenta con buen internet
Stayed 1 night in Oct 2024

8/10 Good

ToniAnn

The facilities for the most part looked like the pictures. I disliked the cleanliness of the pool on-site as well as in the room.
Stayed 3 nights in Oct 2024

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

4/10 Poor

Krystal, Houston

Stayed 1 night in Sep 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Ahmad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

8/10 Good

Davidson

Traveled with family
Liked: Cleanliness, staff & service
Everything was fine...we really liked the stay here..and the front desk everyone was nice and helped us a lot...tks so much
Stayed 3 nights in Oct 2024

10/10 Excellent

Cody

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It had 3 pools two hot tubs and a sauna. It was amazing! Great price also!
Stayed 3 nights in Oct 2024

6/10 Okay

NATHANIEL, WELLAND

Liked: Staff & service
Stayed 16 nights in Sep 2024

8/10 Good

juan casas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The driveway has a lot of pot holes and the parking has a lot of dog poop and stinks. Clean rooms and spacious
Stayed 1 night in Oct 2024

8/10 Good

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place. 15 minute walk tu Main Street.
Stayed 2 nights in Sep 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
I would stay again
Stayed 2 nights in Sep 2024

10/10 Excellent

Jack

Stayed 7 nights in Sep 2024

10/10 Excellent

Mohamed

Stayed 1 night in Sep 2024

10/10 Excellent

dion

Stayed 1 night in Jul 2024

4/10 Poor

Viridiana

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The area not great, unpaved road, subject to flooding. Across from residents living in metal houses. So not a nice view. We reserved a deluxe studio. The bed was basically on the floor, the frame was so low. And the mattress was terrible. Sunken in the middle and hard, got home with a stiff neck and sore back. The toilet wouldn’t work at times. Hot water lasted about 5 mintues. Basically, the AC was the only good thing. Staff is friendly. Housekeeper expected a tip everyday. Restaurant in the hotel, which was convenient but will not be staying here again. Don’t be fooled by the pictures.
Stayed 6 nights in Sep 2024

10/10 Excellent

Lidia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024

4/10 Poor

Brianne K

Traveled with partner
Disliked: Cleanliness
The doors did not lock; upon arrival the power went out so we were not able to have room keys nor move throughout the facilities safely.
Stayed 4 nights in Sep 2024

10/10 Excellent

daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Jack

Stayed 5 nights in Sep 2024

8/10 Good

pedro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The swimming pool area was very pleasant.
Stayed 5 nights in Aug 2024

10/10 Excellent

G

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

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