Pepem Holistic Experience - Peaceful Retreat Near Tulum

3.5 star property
Hotel with free breakfast, a quick walk to Dos Ojos Cenote
VIP Access

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Photo gallery for Pepem Holistic Experience - Peaceful Retreat Near Tulum

Outdoor pool, sun loungers
Mayan Gods Cabins | Premium bedding, minibar, in-room safe, individually decorated
Jungle Villa Kukulkan | Terrace/patio
Outdoor pool, sun loungers
Outdoor pool, sun loungers

Reviews

7.8 out of 10
Good

Popular amenities

  • Spa
  • Breakfast included
  • Bar
  • Housekeeping
  • Pool
  • Pet friendly

Explore the area

Map
Carr. Cancún - Tulum, Cenotes Sac Actun, Tulum, QROO, 77760
  • Dos Ojos Cenote
    ‪10 min walk‬
  • Cenotes Sac Actun
    ‪7 min drive‬
  • Xel-Há Park
    ‪15 min drive‬
  • Tulum Intl. Airport (TQO)
    ‪82 min drive‬
VIP Access
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Room options

Jungle Villa Nah-Ha

  • 1292 sq ft
  • Sleeps 2
  • 1 Double Bed

Jungle Villa Kukulkan

  • 883 sq ft
  • Sleeps 2
  • 1 King Bed

Jungle Villa Pepem

  • Sleeps 4
  • 1 King Bed

Eco Mayan Cabins

  • 700 sq ft
  • Sleeps 2
  • 1 King Bed

Mayan Gods Cabins

  • 646 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Tulum

Dos Ojos Cenote is a short stroll from Pepem Holistic Experience - Peaceful Retreat Near Tulum, and other popular attractions like Cenotes Sac Actun are within a couple of miles (3 km). This 12-room, 3.5-star hotel has free breakfast along with conveniences like an outdoor pool and free in-room WiFi.

What's nearby

  • Dos Ojos Cenote - 10 min walk - 0.5 miles
  • Cenotes Sac Actun - 7 min drive - 1.5 miles
  • Xel-Há Park - 15 min drive - 5.4 miles
  • Tulum Mayan Ruins - 23 min drive - 11.2 miles
  • Soliman Bay - 39 min drive - 5.7 miles

Getting around

  • Cancun Intl. Airport (CUN) - 118 min drive

Restaurants

  • ‪Restaurant Kukulkan - ‬19 min drive
  • ‪Vela Sur - ‬19 min drive
  • ‪Piscis snack bar - ‬20 min drive
  • ‪Los Corales - ‬19 min drive
  • ‪Lobby Pub - ‬19 min drive

About this property

Pepem Holistic Experience - Peaceful Retreat Near Tulum

Hotel with free breakfast, a quick walk to Dos Ojos Cenote
Pepem Holistic Experience - Peaceful Retreat Near Tulum features an outdoor pool, free WiFi in public areas, and spa services. Airport transportation is made easy with a shuttle from the hotel to the airport (available 24 hours) for USD 180 per vehicle. Front-desk staff can assist with tours/tickets and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include express check-in, express check-out, and a terrace.
Guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer free toiletries. Patios, minibars, and portable fans are also standard.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are couples treatment room(s) available. Services include massages.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour airport drop-off shuttle (surcharge)
  • Onsite parking options include a garage

Food and drink

  • Free continental breakfast available daily 8:00 AM to noon
  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Private picnics

Things to do

  • Bicycle rentals
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Firepit
  • Garden
  • In a national park
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Terrace
  • Vegetable garden

Spa

  • Couples treatment rooms
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No elevator

More

  • At least 80% of food locally-sourced
  • Banquet hall
  • Mosquito nets
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Cookware, dishware, and utensils
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Individual decor
  • Individual furnishings
  • Portable fan
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open daily from 9:00 AM - 10:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Access code, front desk (limited hours)

Pets

  • This property welcomes pets for USD 25 per pet, per stay (maximum USD 25 per stay), plus a one-time cleaning fee of USD 25 and a deposit of USD 25 per stay
  • Dogs only
  • Food and water bowls are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 100 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: USD 180 per vehicle (maximum occupancy 8)
  • Pet deposit: USD 25 per stay
  • Pet fee: USD 25 per pet, per stay (maximum USD 25 per stay) plus USD 25 one-time cleaning fee

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses solar energy
Safety features at this property include a security system
  • Check-in: 3:00 PM—-10:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is available during limited hours, and checking in and out are easy with express services. For convenient departures, you can take advantage of the airport drop-off service (fees apply).
Property Registration Number PHB210514SG1

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • This property uses solar energy.
  • Onsite safety features include a security system.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Pepem Holistic Experience
Pepe Eco Aldea Tulum Solo Adultos
Pepem holistic experience Adults Only
Pepem Eco Luxury Hotel Tulum Adults Only
Pepem Eco Hotel Tulum at the Jungle Adults Only
Pepem Holistic Experience - Peaceful Retreat Near Tulum Hotel
Pepem Holistic Experience - Peaceful Retreat Near Tulum Tulum
Pepem Holistic Experience Chaman Cuisine Restaurant Adults Only

Frequently asked questions

Is a free cancellation option available at Pepem Holistic Experience - Peaceful Retreat Near Tulum?

Pepem Holistic Experience - Peaceful Retreat Near Tulum offers free cancellation on select room rates. If you'd like to learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at Pepem Holistic Experience - Peaceful Retreat Near Tulum?

As of Apr 4, 2025, prices found for a 1-night stay for 2 adults at Pepem Holistic Experience - Peaceful Retreat Near Tulum on Apr 27, 2025 start from $85.86, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see around Pepem Holistic Experience - Peaceful Retreat Near Tulum?

This hotel in Tulum is within a 10-minute walk of Dos Ojos Cenote and Xcacel Beach. You'll also find Cenotes Sac Actun and Maya Adrenaline within a short drive.

Is parking available on site at Pepem Holistic Experience - Peaceful Retreat Near Tulum?

Yes, there is a garage.

Is there a spa at Pepem Holistic Experience - Peaceful Retreat Near Tulum?

Spa services at the hotel include couples treatments and massages.

Does Pepem Holistic Experience - Peaceful Retreat Near Tulum have a casino?

No, Pepem Holistic Experience - Peaceful Retreat Near Tulum doesn't have a casino.

Will I find an indoor pool at Pepem Holistic Experience - Peaceful Retreat Near Tulum?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What amenities will couples enjoy at Pepem Holistic Experience - Peaceful Retreat Near Tulum?

There are many amenities for couples at this hotel, including an outdoor pool and a bar plus some guestrooms feature private pools.

Are there hot tubs at Pepem Holistic Experience - Peaceful Retreat Near Tulum?

No, this hotel doesn't have a spa tub.

Does Pepem Holistic Experience - Peaceful Retreat Near Tulum have a restaurant that serves breakfast?

Yes, Pepem Holistic Experience - Peaceful Retreat Near Tulum serves free continental breakfast each morning from its restaurant.

Will Pepem Holistic Experience - Peaceful Retreat Near Tulum allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Pepem Holistic Experience - Peaceful Retreat Near Tulum for a fee of USD 25 per pet, per stay. The property also provides food and water bowls. A deposit of USD 25 per stay is collected.

Are there connecting rooms at Pepem Holistic Experience - Peaceful Retreat Near Tulum?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Pepem Holistic Experience - Peaceful Retreat Near Tulum?

The closest major airport to Pepem Holistic Experience - Peaceful Retreat Near Tulum is Tulum Intl. Airport (TQO), which is about 20.5 mi away.

Are there rooms with balconies that I can book at Pepem Holistic Experience - Peaceful Retreat Near Tulum?

Yes, every guestroom at Pepem Holistic Experience - Peaceful Retreat Near Tulum comes with a patio with some featuring garden or pool views.

Pepem Holistic Experience - Peaceful Retreat Near Tulum Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 20 out of 35 reviews
Rating 8 - Good. 3 out of 35 reviews
Rating 6 - Okay. 5 out of 35 reviews
Rating 4 - Poor. 2 out of 35 reviews
Rating 2 - Terrible. 5 out of 35 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely stunning hotel in the jungle with such peaceful vibes. It was extremely close to the Dos Onos Cenotes so I was able to check those out and do some horseback riding. The staff was also incredible and very friendly. I absolutely loved my experience here.
Stayed 6 nights in Dec 2024

10/10 Excellent

Danijel, CALGARY

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had wonderful time at Pepem.
Stayed 1 night in Dec 2023

6/10 Okay

alex

Stayed 2 nights in Jul 2023

10/10 Excellent

john

Stayed 3 nights in Mar 2023

10/10 Excellent

Nia Elizabeth Krishna

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
Spent a week here. Lovely grounds. Very peaceful. We were aware of this before hand, but I would recommend renting a car or scooter as it is quite far from the beach. But you can definitely spend a few days at the different cenotes that are in walking or cycling distance.
Stayed 7 nights in Mar 2023

4/10 Poor

Verified traveler

Liked: Cleanliness
Not very ECO at all.
Limited parking, on a busy and dusty road, with work vehicles driving through as early as 5:30 AM. While there is a noise curfew at 11 PM, a Cenote area across the street was celebrating a wedding late into one of the evening’s with extra loud drum noise and music. Other guests complained as well, but nothing could be done. Huge piles of trash were stacked across the road, and it cooked in the heat and wafted through the air. Our final evening, we ordered dinner and the chicken made my husband very ill. He was up all night long with severe stomach pain and diarrhea. When I mentioned it at check out, it was of no concern to the staff at all. We were charged full price his meal regardless. The staff were nice and friendly, but I felt they could have made this right. Overall, I wish we would have stayed somewhere else.
Stayed 2 nights in Feb 2023

10/10 Excellent

Ernest Edward, Azle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I highly recommend this place it was exactly what we were looking for. The staff was amazing and the chefs amazing! hands down to the chefs.
Stayed 4 nights in Feb 2023

10/10 Excellent

Amy M, Castaic

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely, amazing! I traveled alone and stayed at Pepem Eco for five days. Lucy Mark goes all the staff were absolutely wonderful. The food is excellent especially the shrimp tacos but you can also get an amazing risotto or fish in a green Molé. All delicious I was there a few days before New Year’s, and they offered a Tamiscal with a local shaman. It was exactly what I needed to leave this year behind and head into the future with open eyes hears heart and mind, the owner, Juan Carlos even attended the Temescal with his wife, and we all ate and drank together afterwards. They offer free bicycles so you can bike to the mini cenote’s all in very very close proximity, the cenote pool they have is absolutely beautiful. There is a yoga Palapa, massages available, you could stay for weeks and never be bored. Oh how I wish I could!

10/10 Excellent

Eric, Grand Prairie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place to stay at if you want to be one with nature and enjoy the sounds of creation without having the distraction of the everyday life. Enjoy a wonderful meal prepared by chef Marcos and his excellent staff. He accommodated us and prepared a delicious meal not on the menu specifically attending our taste buds. Amazing cenotes at walking distance from the property that you dont want to miss. Cant wait to visit again.
Stayed 4 nights in Jul 2022

8/10 Good

Obed

Liked: Cleanliness, staff & service
Cool Stay
It was definitely an experience. A good one! But like most, the photos and instagram posts looked better than actually being there. I felt like being that we were in middle of the jungle, literally, there would have been more accommodations. We thought they would have a yoga instructor on site as shown on their instagram page but they didn’t. They had the space where we could do it ourselves. No room service options, at least not to our knowledge + I seen nothing regarding spa treatment. The pool was on maybe 2-3 days while we were there which was an inconvenience being that the pool fills up easily with leaves and dead bugs. And our stay was for 11 days. Having about 4 cenotes at walking or biking distance was great! We did 2 of them but I still think having the pool ready for us would’ve been best considering it was steps away from our cabana. The food was really good. And the staff was super friendly. It was about 40 mins away from Tulum Beach (not their fault) so we opted to leave early and stay by the beach for the remainder of our vacation. FYI; make sure to rent a car because paying for taxis gets ridiculously expensive. This particular hotel is far from everything!
Stayed 11 nights in Apr 2022

2/10 Terrible

Greysi

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible overall
Stayed 4 nights in Mar 2022

10/10 Excellent

Victoria

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful & Peaceful! I will be back
Stayed 1 night in Dec 2021

10/10 Excellent

Luis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pepem Eco is a fantastic place to stay. Our room was perfect, it had a small pool, and glass all-around. The staff was awesome, Fernando and Sol took great care of us. Food was great, drinks were great as well. Beware, there’s no AC in the room, but at this time of the year we didn’t really need it, as it was cool enough during the night.
Stayed 3 nights in Dec 2021

6/10 Okay

Saul

Stayed 4 nights in Nov 2021

10/10 Excellent

Andres

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great! it's lovely to be in the middle of the jungle yet with all the comfort needed. The Pepem villa with panoramic view is incredible! Access to the property is a bit difficult and taxis are expensive so it's worth considering renting a car.
Stayed 2 nights in Oct 2021

10/10 Excellent

Janette

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pepem is an eco hotel. It’s a wonderful place if you want to disconnect from the world. We didn’t encounter a lot of bugs like other reviews said there would be but it is in the middle of the jungle so be prepared. Also, there’s no wifi in the rooms nor hot water. We did love that there’s a small restaurant down the road called “Juanita’s” very good and affordable. There’s also a lot of cenotes around the area, our favorite one was “dos ojos” which you can find in front of the restaurant. Overall we enjoyed our stay and the staff was amazing.
Stayed 4 nights in Oct 2021

6/10 Okay

Salvador

Liked: Cleanliness, staff & service
Disliked: Room comfort
This please is absolutely beautiful & breath taking views, but so scary!! The drive to the hotel is about 2/3 miles deep into the jungle no lights or scenes of security- it’s very on edge point watching every movement bc you seriously feel that you can get kidnapped!! The room is all ECO friendly no AC no ceiling fans, the staff asks that you charge your phones or electronics during the day as it’s all solar powered. There are no walls it is all screen windows- bathroom is see through windows felt like the neighbor Could see me- at night you hear the frogs underneath the flooring as well as all the other wild life- I had the unfortunate experience of finding huge bugs on my bed!! So, even though this was a beautiful & Romantic it is not comfortable if you’re not an all green individual or looking to feel 100% safe -
Stayed 4 nights in Aug 2021

2/10 Terrible

Nalleli

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
This property is beautiful and has a great echo friendly concept, but it’s just not for us. There should be some kind of “warning” on what you are getting in to. Too many mosquitos outside as well as inside (all over the house). My husband and I got bitten everywhere from head to toes. No AC they only had one very small fan. The pool was empty when we got there had to wait around 1 1/2 hrs for it to get filled. Once we get in the pool water was beyond cold. The next morning we had NO hot or at least warm water to shower. It was a very unpleasant experience.
Stayed 1 night in Sep 2021

10/10 Excellent

Magda

Liked: Cleanliness, staff & service, room comfort
Nuestra estancia estuvo muy agradable es un lugar muy inspirador. Lo único que recomendaría es que confirmaran el tipo de cabaña que reservan, ya que al llegar la cabaña que habíamos reservado estaba en remodelación y nos dieron una más pequeña y dijeron que nos reembolsarían el cambio pero la diferencia realmente es nada 7usd y aun no se ha reembolsado ésta. Sobre todo por el tipo de cabaña que habíamos visto en las fotos. De ahí en fuera el lugar nos encantó!
Stayed 1 night in Sep 2021

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My experience was amazing! One of the best places i ever stayed at. The only bad thing, are the mosquitoes which is totally understandable, this place is in the jungle. Just have a lot of mosquitoes spray and you ll be fine. Amazing! Stuff very very very VERY NICE. I would repeat the experience anytime! Thank you!
Stayed 7 nights in Jul 2021

10/10 Excellent

Verified traveler

Stayed 4 nights in Jun 2021

10/10 Excellent

Jairy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pepem Eco is a full embodiment of its name. The love, care & integrity placed into this project is felt on the premises & the cabins. It’s so convenient to Tulum town and beaches too! The staff couldn’t have been more hospitable. Leo spoke perfect English & is a warm and informative greeter & Blanca is a gentle and accommodating receptionist. We stayed in Kulkhan cabin which had personal parking right at the door. There is a privacy fence between cabin and road(mind this is a dirt road way out in the jungle so there is very little traffic.) Everything in the cabin and the cabin itself is locally harvested resources & therefore harmoniously created with and on this sacred land. Nestled in the jungle with a private pool and all water sourced from the cenotes, which in themselves are powerfully cleansing and healing. I really appreciated the solar power operations and the fresh cenote drinking water dispenser. It was a perfect stay with the kitchenette and fridge so we could prepare & store food. We will actually use their methods & model to build our own eco friendly home. Upon leaving we had the pleasure of meeting the owners who themselves were the embodiment of “Pepem eco medicina.” They are beautiful spirits, lights of the world, in service of the people and the planet. I look forward to returning when they will have the rest of the grounds completed with yoga Shala, temezcal, restraunt & more. These are Earth Angels creating heaven on Earth
Stayed 3 nights in May 2021

4/10 Poor

Verified traveler

Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
This place is really beautiful if you’re looking to really disconnect from everything. Unfortunately, this was not what I expected. I booked 3 nights and only stayed one. The access to the road after hours is not ideal if you’re looking to go in and out of the city. Also, the place is run solely on solar power limiting your usage and no AC, only fan. The place is great if you don’t mind not having these amenities, but this is not your traditional hotel room.
Stayed 3 nights in May 2021

2/10 Terrible

Verified traveler

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Really pretty concept of a cabin in the jungle for the outdoorsy people it’s great but definitely not what we expected,too many bugs, mosquitos, The kitchen, living room area had a lot of bugs on the ground, Bugs were everywhere, on the couch, walls. I kept getting bit everywhere i would stand, and even while showering. it was very unpleasant situation to have mosquitos inside the room, i left itching my way out of there. it was hot inside they provide a very small fan, you must sleep with the bed sheets on because you will get attacked by bugs. I would definitely not stay here again, unless i am itching for a good Itch! i would have canceled and got my money money back but it was too late.
Stayed 1 night in May 2021