Sheraton Centre Toronto Hotel

4.0 star property
Eco-certified Toronto hotel connected to a shopping center, steps from Nathan Phillips Square

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sheraton Centre Toronto Hotel

Executive lounge
Point of interest
Point of interest
Executive lounge
Exterior

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • 24/7 front desk
  • Pool
  • Pet friendly

Explore the area

Map
Toronto, ON
  • Nathan Phillips Square
    2 min walk
  • Noodle King
    1 min walk
  • Queen St West at York St Stop
    1 min walk
  • Toronto, ON (YTZ-Billy Bishop Toronto City)
    13 min drive

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Room options

Suite, 1 King Bed, Non Smoking

  • 490 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Junior Suite, Non Smoking

  • 365 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Room, 1 King Bed, Garden View

  • 365 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 490 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Club Room, 1 King Bed

  • 300 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Club Suite, 1 Bedroom

  • 490 sq ft
  • City view
  • Sleeps 4
  • 1 Double Bed

Club Room, 1 Queen Bed

  • 300 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

Club Room, 2 Queen Beds

  • 300 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 Queen Bed, Non Smoking

  • 280 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

Room, 2 Queen Beds, Non Smoking, Garden View

  • 365 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Non Smoking, Pool View (Balcony)

  • 365 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking

  • 325 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Non Smoking

  • 325 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, Non Smoking, City View

  • 300 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking

  • 300 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Non Smoking

  • 300 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

About the neighborhood

Toronto

Located in Downtown Toronto, Sheraton Centre Toronto Hotel is adjacent to Nathan Phillips Square and within a 5-minute walk of other popular sights like CF Toronto Eaton Centre. This hotel has 1372 rooms and welcomes guests with conveniences like 2 restaurants, an outdoor pool, and an indoor pool. Centrally located in Toronto, the hotel is connected to a shopping center and also a short walk from Ed Mirvish Theatre and Metro Toronto Convention Centre.

What's nearby

  • CF Toronto Eaton Centre - 5 min walk
  • Scotiabank Arena - 13 min walk
  • Ripley's Aquarium of Canada - 17 min walk
  • Rogers Centre - 17 min walk
  • CN Tower - 17 min walk

Getting around

  • Queen St West at York St Stop - 1 min walk
  • Union Station - 10 min walk
  • Billy Bishop Toronto City Airport (YTZ) - 13 min drive

Restaurants

  • ‪Tim Hortons - ‬3 min walk
  • ‪Club Lounge - ‬2 min walk
  • ‪Assembly Chef's Hall - ‬3 min walk
  • ‪The Keg Steakhouse + Bar - ‬2 min walk
  • ‪Tundra - ‬3 min walk

About this property

Sheraton Centre Toronto Hotel

Eco-certified Toronto hotel connected to a shopping center, steps from Nathan Phillips Square
Sheraton Centre Toronto Hotel features an indoor pool, an outdoor pool, and a 24-hour gym. Valet parking is available for CAD 71.19 per day, and there's also a bus station shuttle. The front desk has multilingual staff on hand 24/7 to help with tours or tickets, dry cleaning/laundry, and securing valuables. Additional amenities include free WiFi in public areas, conference space, and a business center.
55-inch TVs come with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Pillowtop beds sport down comforters and bathrooms offer hair dryers and free toiletries. Other standard amenities include iPod docks, coffee makers, and laptop-compatible safes. Housekeeping is available on request.
An indoor pool and an outdoor pool are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Filipino, French, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Bus station shuttle (surcharge)
  • Secured, covered valet parking on site (CAD 71.19 per day; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: CAD 5 to 30 for adults and CAD 5 to 30 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Couples/private dining

Restaurants on site

  • 43 Down
  • Dual Citizen

Things to do

  • 24-hour gym
  • Indoor pool
  • Outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Free crib
  • Grocery/convenience store
  • Indoor pool
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5,383 square feet of conference space
  • 60 meeting rooms
  • Business center
  • Computer station

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (47 inch wide door)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (48 inches high)
  • Wheelchair-accessible restaurant

More

  • 43 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch TV with cable channels
  • iPod dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Composting
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 15 to January 14:
  • One of the dining venues

Access methods

Staffed front desk

Pets

  • This property welcomes pets for free
  • Dogs only
  • 2 total (88 lbs is the maximum weight per pet)
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Children 17 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for CAD 40 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately CAD 5 to 30 for adults, and CAD 5 to 30 for children
  • Covered valet parking fee: CAD 71.19 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 40 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 3 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? For a fee, this property offers valet parking, along with RV, bus, and truck parking. There's also a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Sheraton Toronto Centre
Hotel Toronto Centre
Sheraton Centre Toronto
Sheraton Centre Toronto Hotel
Sheraton Hotel Toronto Centre
Sheraton Toronto Centre
Sheraton Toronto Centre Hotel
Toronto Centre Hotel
Toronto Centre Sheraton
Sheraton Hotel Downtown Toronto
Sheraton Toronto Downtown
Sheridan Hotel Toronto
Toronto Sheraton

Frequently asked questions

Is free cancellation available at Sheraton Centre Toronto Hotel?

Sheraton Centre Toronto Hotel offers free cancellation on some room rates. For specific requirements, review the cancellation policy on Orbitz.

How much does it cost to stay at Sheraton Centre Toronto Hotel?

As of Dec 23, 2024, prices found for a 1-night stay for 2 adults at Sheraton Centre Toronto Hotel on Dec 29, 2024 start from $140.5, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to Sheraton Centre Toronto Hotel?

This hotel is situated in Downtown Toronto within a 10-minute walk of CF Toronto Eaton Centre and Yonge-Dundas Square. You'll also find Scotiabank Arena and Rogers Centre less than a mile away.

Is parking available on site at Sheraton Centre Toronto Hotel?

Yes, secured valet parking is offered for CAD 71.19 per day with in/out privileges. Electric car charging is also available for guests.

Does Sheraton Centre Toronto Hotel feature a casino?

No, Sheraton Centre Toronto Hotel doesn't have a casino.

Will I find an indoor pool at Sheraton Centre Toronto Hotel?

Yes, this hotel has an indoor pool along with an outdoor pool.

What do couples enjoy most about Sheraton Centre Toronto Hotel?

There are many amenities for couples at this hotel, including an outdoor pool and a bar plus some guestrooms feature fireplaces.

Does Sheraton Centre Toronto Hotel have a hot tub?

No, there isn't a spa tub at this hotel.

Does Sheraton Centre Toronto Hotel feature a restaurant that includes a breakfast menu?

Yes, Sheraton Centre Toronto Hotel has 2 restaurants, and serves a full breakfast each morning for a surcharge.

Will Sheraton Centre Toronto Hotel allow pets to stay for free?

Yes, dogs can stay for free at Sheraton Centre Toronto Hotel.

Are there connecting rooms at Sheraton Centre Toronto Hotel?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

What is the closest airport to Sheraton Centre Toronto Hotel?

The closest major airport to Sheraton Centre Toronto Hotel is Billy Bishop Toronto City Airport (YTZ), which is 2.1 mi away (13 minutes by car). Another top airport is Toronto Pearson Intl. Airport (YYZ), which is located 17.1 mi away (33-minute drive).

Are there rooms with balconies that I can book at Sheraton Centre Toronto Hotel?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy garden or pool views.

Does Sheraton Centre Toronto Hotel have a wedding venue on site?

There are wedding services available at Sheraton Centre Toronto Hotel if that's in your vacation plans.

Sheraton Centre Toronto Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1398 out of 2181 reviews" "
Rating 8 - Good. 464 out of 2181 reviews" "
Rating 6 - Okay. 151 out of 2181 reviews" "
Rating 4 - Poor. 84 out of 2181 reviews" "
Rating 2 - Terrible. 84 out of 2181 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Charles D

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed in a Deluxe City View room and it was spectacular! Very comfortable bed, incredible view of the city, and the shower in the bathroom was one of the best hotel showers I’ve ever had. We upgraded to access the Sheraton Club on the 43rd floor and it was so worth it. More beautiful views and a variety of comfortable, well-appointed spaces to hang out for a beverage or two. I can’t imagine staying anywhere else while in Toronto!
Stayed 2 nights in Oct 2024

8/10 Good

Michael

Traveled with family
Liked: Amenities, property conditions & facilities
Very lovely property. Great view. Convenient to dining options. Very large pleasant ADA room. Bed mattress lumpy. Maybe time fr new mattress.
Stayed 2 nights in Sep 2024

6/10 Okay

Amanda

Business traveler
Liked: Cleanliness, amenities
My hair dryer didn’t work, the ac didn’t seam to keep the room cool. And I asked for them to fix it. Only 1 outlet in the bathroom worked. Otherwise it was a good stay. Nice area around. Walking distance to lots of things.
Stayed 1 night in Sep 2024

8/10 Good

María Ignacia

Stayed 2 nights in Aug 2024

10/10 Excellent

Tracey

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff, we couldn't have asked for more.
Stayed 1 night in Sep 2024

10/10 Excellent

Shauna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
great location and super friendly and efficient staff… really enjoyed my stay
Stayed 2 nights in Sep 2024

8/10 Good

Cindy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet.
Stayed 2 nights in Sep 2024

10/10 Excellent

Lina Maria

Liked: Cleanliness, staff & service, property conditions & facilities
The service and staff was excellent, the room was clean and the bed was like a cloud. Loved the pool too!
Stayed 1 night in Sep 2024

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Stay
Stayed 4 nights in Sep 2024

10/10 Excellent

Aubrey

Stayed 2 nights in Aug 2024

10/10 Excellent

Georges

Stayed 1 night in Aug 2024

6/10 Okay

Bradley

Stayed 4 nights in Aug 2024

6/10 Okay

Todd

Liked: Cleanliness, property conditions & facilities
Good location, close to shopping, attractions etc. When getting a room, ensure you ask if its near an elevator. I didn't, and it kept me up most of the night. I wish I was given an option or at the very least paid a different price for what I feel was a detractor in what otherwise would have been an ok room.
Stayed 1 night in Sep 2024

10/10 Excellent

Dima

Traveled with family and small children
Liked: Staff & service, property conditions & facilities
I love the hotel, I have tried almost all hotels in Toronto and Niagara areas, Sheraton properties are the only one that I been to with best customer service, rooms cleanness, and food quality. Parking was the only issue as I had to park one street far which isn’t that bad.
Stayed 2 nights in Aug 2024

10/10 Excellent

danixa

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay was very good , didnt like it the homeless around on the street
Stayed 2 nights in Sep 2024

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was perfect. Everything was perfect.
Stayed 2 nights in Sep 2024

10/10 Excellent

Marcus

Traveled with family
This is a very nice hotel. Clean and not outdated. Staff was excellent from the assistance outside upon our arrival to the front desk, where Tania took care of me and my family. She was knowledgeable, courteous and very pleasant. We were given information about the restaurants, tours and available services nearby the Sheraton. Housekeeping was always on point. I recommend this hotel if you’re ever traveling to Toronto.
Stayed 4 nights in Sep 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Staff & service, property conditions & facilities
1 night stay
Location was good and the Receptionist was very nice so we were happy to select this hotel.
Stayed 1 night in Sep 2024

8/10 Good

Christopher Charles Gordon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Gemma

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed here over the long weekend with our two young kids and upgraded to the club level. The club lounge here is impeccable - well worth the additional cost. The evening appetizers were varied and delicious, the staff were wonderful, and the space and views were top notch! Overall, the stay was great and the location was perfect for us. The pool was the biggest let down. We booked the hotel specifically for the rooftop pool based on the beautiful photos posted of the loungers, hoping for a bit of a resort feel with our water-loving kids. Found out when we arrived to swim that the two rows of loungers closest to the pool had to be paid for (an additional cost of over $80 per day, for two loungers, bottles of water and ‘snacks’). Outrageous. A member of staff told me it’s usually just one row reserved, but they increase to two rows on long weekends. Hardly ANY were being used. After charging a premium room rate of over $700 a night, that additional charge felt ridiculous and such a tone-deaf money-grab. The only ‘free’ loungers that were available were separated from the pool, which was super inconvenient with kids. I was really annoyed. We ended up at the pool a lot less because of it. Tip: if you have young kids/early bedtimes, check to see if there’s anything happening in Nathan Phillips Square. We didn’t know there was a festival that had music blaring until 11pm - I’d have requested a room on the other side if known.
Stayed 3 nights in Aug 2024

6/10 Okay

Gloria Alexandra Wing Yan

Stayed 3 nights in Sep 2024

6/10 Okay

Sandra Doreen

I really liked the main entrance drop off.
Stayed 2 nights in Sep 2024

10/10 Excellent

David

Stayed 2 nights in Aug 2024