Tru by Hilton Chicopee Springfield

2.5 star property
Hotel in Chicopee with free breakfast and a 24-hour fitness center

Choose dates to view prices

Photo gallery for Tru by Hilton Chicopee Springfield

Premium bedding, down comforters, blackout drapes, iron/ironing board
Terrace/patio
Premium bedding, down comforters, blackout drapes, iron/ironing board
Exterior
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Pet friendly
  • Gym
  • Breakfast included
  • Air conditioning

Explore the area

Map
440 Memorial Dr, Chicopee, MA, 01020
  • Chicopee Falls Dam
    ‪15 min walk‬
  • Indian Motorcycle Museum
    ‪6 min drive‬
  • Baystate Medical Center
    ‪8 min drive‬
  • Springfield, MA (CEF-Westover Metropolitan)
    ‪7 min drive‬

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Room options

Room, 1 King Bed, Accessible (Hearing, Roll-in Shower)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the neighborhood

Chicopee

Tru by Hilton Chicopee Springfield places you within a short walk of Chicopee Falls Dam and within a mile (2 km) of Chicopee Memorial State Park. This hotel has 108 rooms and welcomes guests with conveniences like free breakfast, an indoor pool, and a 24-hour gym.

What's nearby

  • Chicopee Falls Dam - 15 min walk
  • Baystate Medical Center - 8 min drive
  • MassMutual Center - 9 min drive
  • MGM Springfield - 9 min drive
  • Naismith Memorial Basketball Hall of Fame - 10 min drive

Getting around

  • Holyoke Station - 12 min drive
  • Bradley Intl. Airport (BDL) - 31 min drive

Restaurants

  • ‪Chick-fil-A - ‬5 min walk
  • ‪Starbucks - ‬8 min walk
  • ‪Buffalo Wild Wings - ‬4 min walk
  • ‪McDonald's - ‬9 min walk
  • ‪Panera Bread - ‬9 min walk

About this property

Tru by Hilton Chicopee Springfield

Hotel in Chicopee with free breakfast and a 24-hour fitness center
At Tru by Hilton Chicopee Springfield, guests enjoy features like an indoor pool, a 24-hour gym, and free WiFi in public areas. You can take advantage of free parking if you drive. Front-desk staff can answer questions 24/7, and assist with luggage storage, dry cleaning/laundry, and securing valuables. Additional amenities include a 24-hour business center, an arcade/game room, and free newspapers.
55-inch LED TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Beds sport premium bedding and down comforters. Free local calls and ironing boards are also standard. Weekly housekeeping is available.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a carport

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Arcade/game room
  • Indoor pool

Family friendly

  • Arcade/game room
  • Art supplies
  • Children's games
  • Children's toys
  • Free crib
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center

Outdoors

  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 floor
  • Built in 2018
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Premium bedding

Bathroom

  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch LED TV with premium cable channels

Food and drink

  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75 per accommodation, per stay
  • Dogs and cats only
  • 2 total pets
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - C0004550610
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
  • Check-in: 3:00 PM—-noon
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Tax ID number is C0004550610.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 10:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru Hilton Chicopee Springfield Hotel
Tru Hilton Springfield Hotel
Tru Hilton Chicopee Springfield
Tru Hilton Springfield
Tru Hilton Chicopee Springfie
Tru by Hilton Chicopee Springfield Hotel
Tru by Hilton Chicopee Springfield Chicopee
Tru by Hilton Chicopee Springfield Hotel Chicopee

Frequently asked questions

Are free cancellation options available at Tru by Hilton Chicopee Springfield?

Tru by Hilton Chicopee Springfield offers free cancellation on some room rates. For more details, review the cancellation policy on our site.

How much does it cost to stay at Tru by Hilton Chicopee Springfield?

As of Feb 22, 2025, prices found for a 1-night stay for 2 adults at Tru by Hilton Chicopee Springfield on Mar 23, 2025 start from $96.9, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do near Tru by Hilton Chicopee Springfield?

This hotel is located in Chicopee, a short 15-minute walk from Chicopee Falls Dam and also 19 minutes on foot from Chicopee Memorial State Park. You'll also find Connecticut River and Volleyball Hall of Fame within a short drive.

Is there parking available at Tru by Hilton Chicopee Springfield?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Tru by Hilton Chicopee Springfield feature a casino on the premises?

No, Tru by Hilton Chicopee Springfield doesn't have a casino.

Will I find an indoor pool at Tru by Hilton Chicopee Springfield?

Yes, this hotel has an indoor pool. Guests have pool access between 7:00 AM and 10:00 PM.

What will couples enjoy most about a stay at Tru by Hilton Chicopee Springfield?

Couples staying at this hotel will appreciate amenities like premium bedding and free Internet access as well as a bar.

Are there hot tubs at Tru by Hilton Chicopee Springfield?

No, there isn't a spa tub at this hotel.

Does Tru by Hilton Chicopee Springfield have a restaurant with a breakfast menu?

Yes, Tru by Hilton Chicopee Springfield serves free on-the-go breakfast each morning from its snack bar.

Will Tru by Hilton Chicopee Springfield allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Tru by Hilton Chicopee Springfield for a fee of USD 75 per accommodation, per stay.

Are there connecting rooms at Tru by Hilton Chicopee Springfield?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to Tru by Hilton Chicopee Springfield?

The closest major airport to Tru by Hilton Chicopee Springfield is Westfield, MA (BAF-Barnes Municipal), which is 12.9 mi away (17 minutes by car). Another top airport is Bradley Intl. Airport (BDL), which is located 24.6 mi away (31-minute drive).

Are there rooms with balconies at Tru by Hilton Chicopee Springfield?

No, there aren't any guestrooms with balconies at Tru by Hilton Chicopee Springfield.

Tru by Hilton Chicopee Springfield Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 617 out of 1006 reviews
Rating 8 - Good. 234 out of 1006 reviews
Rating 6 - Okay. 87 out of 1006 reviews
Rating 4 - Poor. 36 out of 1006 reviews
Rating 2 - Terrible. 32 out of 1006 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Deanna

Stayed 4 nights in Dec 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in. Room was extremely clean. Easy Check out.
Stayed 1 night in Dec 2024

10/10 Excellent

Vasily

Liked: Cleanliness, staff & service, property conditions & facilities
Good place!
Stayed 2 nights in Nov 2024

10/10 Excellent

Clare

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Jennifer

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel! Clean snd new!
This hotel was so clean and new! I had to come to the city for a memorial service for my sister at a college she worked at. It was a hard trip to take! The hotel made things much easier for me! Definitely a great value for what I received. The beds were comfortable and the bathroom was beautiful. Temperature was perfect for sleeping.
Stayed 1 night in Nov 2024

10/10 Excellent

Joseph

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have stayed here a few times, staff is very nice and accommodating, hotel is pristine, beds comfortable, no complaints.
Stayed 1 night in Nov 2024

10/10 Excellent

Wendi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
Great customer service and comfortable and clean room.
Stayed 1 night in Nov 2024

10/10 Excellent

Jeannette

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and beautiful clean rooms.
Stayed 1 night in Nov 2024

4/10 Poor

Anna

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The walls are thin. I did not sleep all night my neighbors TV kept me awake coupled with the kids running around the halls until 11 PM. For what I paid this place was the worse.
Stayed 1 night in Nov 2024

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Randy

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Kim

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Room was clean and good breakfast! Downside was that I could hear my neighbor snoring all night. Even with the room fan on Good location with many food and shopping options.
Stayed 2 nights in Oct 2024

10/10 Excellent

Christopher

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We went for a corporate meeting and booked the Tru on a whim. The staff was exceptionally nice, the property was very clean and the rooms are well insulated and quiet
Stayed 1 night in Nov 2024

10/10 Excellent

Jacques, Auburn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not a single complaint
Stayed 2 nights in Aug 2024

10/10 Excellent

Sergey, Plantation

Liked: Property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Nicole

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, modern, comfortable hotel with friendly staff. It was perfect for our visit to the area for Smith College's parent weekend (I waited too long to make lodging reservations and couldn't get anything closer to Northampton). There was minimal storage for clothing (i.e., no dresser) but that wasn't an issue for just a weekend trip. I would definitely stay here again.
Stayed 3 nights in Oct 2024

10/10 Excellent

David, ORONO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was on a busy street that was hard to get out of. But the hotel itself was veey clean and seemed new.
Stayed 1 night in Sep 2024

10/10 Excellent

Julie, Springfield

Liked: Cleanliness, staff & service, property conditions & facilities
Peaceful
Stayed 1 night in Oct 2024

10/10 Excellent

Melody

Liked: Cleanliness, staff & service, property conditions & facilities
Property is clean and the staff is friendly and prompt.
Stayed 1 night in Oct 2024

8/10 Good

Rachel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great overnight stayed before Six flag !
Stayed 1 night in Oct 2024

6/10 Okay

Alan

Stayed 1 night in Oct 2024

10/10 Excellent

Pauline

Stayed 1 night in Oct 2024

10/10 Excellent

Neta

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel for 6 flags
The hotel is modern design. Very clean and comfortable. The breakfast was good, included also self nade pancakes. We also used the laundry machine (operated by quarters). We went to the Six Flags park that was 15-20 minutes driving.
Stayed 2 nights in Oct 2024

10/10 Excellent

Pat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place ask for the back of the hotel as hwy 90 is there. Minimal things in room like coffee but in the lobby 24/7
Stayed 1 night in Oct 2024

10/10 Excellent

Joseph

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our TV wouldn't work, which wasn't a huge deal, but the staff was on it. They came right to the room to check it, and were very apologetic and accommodating in making up for it. Customer service is outstanding here!
Stayed 1 night in Oct 2024