Hampton Inn West Springfield

2.5 star property
Hotel with free breakfast, near Big E

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hampton Inn West Springfield

Seasonal outdoor pool
Point of interest
Room, Accessible, Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board
Reception
Point of interest

Reviews

8.4 out of 10

Very good

Popular amenities

  • Parking available
  • Room service
  • Pool
  • Pet friendly
  • Housekeeping

Explore the area

Map
1011 Riverdale St, West Springfield, MA, 01089
  • Olympia Ice Center
    18 min walk
  • Big E
    3 min drive
  • Holyoke Mall
    5 min drive
  • Hartford, CT (BDL-Bradley Intl.)
    27 min drive

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Room options

1 King Bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 King Bed

Standard room

  • Sleeps 4
  • 2 Double Beds

Room, Accessible, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Non Smoking (Study)

  • Sleeps 3
  • 1 King Bed

Room, 1 Queen Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 Queen Bed

Room, 1 Queen Bed, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 2
  • 1 Queen Bed

1King study sofa bed

  • Sleeps 3
  • 1 King Bed

About the neighborhood

West Springfield

Big E is within 2 miles (3 km) of Hampton Inn West Springfield while other popular attractions such as Holyoke Mall are within 3 miles (5 km). This 125-room hotel welcomes guests with free breakfast and conveniences like free in-room WiFi and a gym.

What's nearby

  • Big E - 3 min drive - 1.4 miles
  • MassMutual Center - 6 min drive - 3.8 miles
  • Eastern States Exposition - 6 min drive - 3.7 miles
  • MGM Springfield - 6 min drive - 3.9 miles
  • Naismith Memorial Basketball Hall of Fame - 6 min drive - 4.1 miles

Getting around

  • Springfield Union Station - 5 min drive
  • Bradley Intl. Airport (BDL) - 27 min drive

Restaurants

  • ‪Wood-N-Tap - ‬3 min walk
  • ‪Puerto Rico Bakery - ‬4 min drive
  • ‪McDonald's - ‬2 min drive
  • ‪Panera Bread - ‬4 min walk
  • ‪Rumbleseat - ‬4 min drive

About this property

Hampton Inn West Springfield

Hotel with free breakfast, near Big E
Guests of Hampton Inn West Springfield enjoy a gym, free WiFi in public areas, and a 24-hour business center. Self parking is offered for USD 5.00 per night. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include a seasonal outdoor pool, coffee/tea in a common area, and express check-out.
Guests can expect 32-inch LCD TVs with cable channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Other amenities include sofa beds, refrigerators, and microwaves.
Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

Languages

Arabic, English, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (USD 5 per night)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Built in 1989
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 50 per accommodation (varies based on length of stay)
  • Dogs and cats only
  • 2 total (50 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Children 18 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 250 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Uncovered self parking fee: USD 5.00 per night
  • Pet fee: USD 50 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0001873250
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a security system
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Tax ID number is C0001873250.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, and a security system.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • The seasonal pool is open from May to September.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Hotel West Springfield
Hampton Inn West Springfield
West Springfield Hampton Inn
Hampton Inn West Springfield Hotel West Springfield
Hampton Inn West Springfield Hotel
Hampton Inn West Springfield Hotel
Hampton Inn West Springfield West Springfield
Hampton Inn West Springfield Hotel West Springfield

Frequently asked questions

Is free cancellation available at Hampton Inn West Springfield?

Hampton Inn West Springfield provides free cancellation on select room rates. For additional details, review the cancellation policy on our site.

How much does it cost to stay at Hampton Inn West Springfield?

As of Nov 25, 2024, prices found for a 1-night stay for 2 adults at Hampton Inn West Springfield on Dec 5, 2024 start from $109.65, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see around Hampton Inn West Springfield?

This hotel is located in West Springfield, a short 18-minute walk from Olympia Ice Center and also 18 minutes on foot from Connecticut River. You'll also find MGM Springfield and Big E within a short drive.

Will I be able to park at Hampton Inn West Springfield?

Yes, uncovered parking is offered for USD 5.00 per night. Accessible parking is also available for guests.

Does Hampton Inn West Springfield feature a casino?

No, Hampton Inn West Springfield doesn't have a casino.

Will I find an indoor pool at Hampton Inn West Springfield?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. The seasonal pool is normally open from May until September.

Is Hampton Inn West Springfield a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like free Internet access as well as a seasonal outdoor pool and free breakfast.

Does Hampton Inn West Springfield have a hot tub?

No, this hotel doesn't have a spa tub.

Does Hampton Inn West Springfield feature a restaurant that includes a breakfast menu?

Hampton Inn West Springfield offers free buffet breakfast each morning though there is no restaurant.

Will Hampton Inn West Springfield allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Hampton Inn West Springfield for a fee of USD 50 per accommodation, per stay.

Are there connecting rooms at Hampton Inn West Springfield?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How far is the airport from Hampton Inn West Springfield?

The closest major airport to Hampton Inn West Springfield is Westfield, MA (BAF-Barnes Municipal), which is 10.8 mi away (16 minutes by car). Another top airport is Bradley Intl. Airport (BDL), which is located 22.5 mi away (27-minute drive).

Can I book a room with a balcony at Hampton Inn West Springfield?

No, at Hampton Inn West Springfield, there aren't any guestrooms that list a balcony.

Reviews

8.4

Very Good

Rating 10 - Excellent. 506 out of 1044 reviews" "
Rating 8 - Good. 308 out of 1044 reviews" "
Rating 6 - Okay. 135 out of 1044 reviews" "
Rating 4 - Poor. 57 out of 1044 reviews" "
Rating 2 - Terrible. 38 out of 1044 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Amenities
The fire alarm didn’t work in our room and the entire hotel had to evacuate twice without us knowing the alarm was sounding . We heard people yelling and slamming the outside door, that’s the only way we knew. There was also poop on the floor outside of our door.
Stayed 1 night in Aug 2024

8/10 Good

Al

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk receptionist was excellent she said set
I arrived and was placed in room 123, The room had a file smell to it. I asked the receptionist at the Front desk if I could be moved to another room, I explained to her why and she was great about it and put me in room 311. She immediately had a cleaning crew in the room to take all care of the room. Thank you very much for your service
Stayed 1 night in Aug 2024

10/10 Excellent

Gabriela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect except the pool which was dirty
Stayed 4 nights in Aug 2024

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant place to stay
Stayed 1 night in Aug 2024

8/10 Good

Eugenia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All four of us had a good stay at this hotel for 2 nights. The included breakfast was more than adequate and very satisfying. The hotel was so close to Six flags that I had decided to drop of the kids and come back to the hotel and relax. lol
Stayed 2 nights in Aug 2024

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Victor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Shaun

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, staff and clean and comfy rooms! What's not to love!
Stayed 2 nights in Aug 2024

10/10 Excellent

Kevin

Stayed 1 night in Aug 2024

10/10 Excellent

Kevin

Stayed 2 nights in Aug 2024

6/10 Okay

Michael

Business traveler
Na
Stayed 2 nights in Aug 2024

6/10 Okay

Kimberlee

Disliked: Cleanliness, property conditions & facilities, room comfort
Better choices in the area
Room was not very clean and in need of repair/updating. Bed wasn’t very comfortable, hair in the tub & on the floor of the bathroom. Sticky stuff on the coffee table. Wall paper peeling. They charge for parking in their own parking lot and put a $250 hold on your card. This was a one night stay traveling through and we cancelled our reservation for the way back home and stayed somewhere else. Breakfast was the best part. We’ve stayed here a couple times through the last several years and it’s gone way downhill.
Stayed 1 night in Jul 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

sukru

Business traveler
Liked: Room comfort
Disliked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Kerri

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Kim

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed with my elderly mom on a trip to visit family. Room was clean and as expected. I wish I had asked for handicapped room because stepping into the bathtub was difficult for my mom. Breakfast in the morning is wonderful. So many good choices and was a great start to our busy day. Would not hesitate to stay here again if in the area.
Stayed 1 night in Jul 2024

10/10 Excellent

Amy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location close to the highway shopping and restaurants. Large, clean room. Marking this one as a favorite
Stayed 1 night in Aug 2024

2/10 Terrible

Becky

Stayed 2 nights in Jul 2024

8/10 Good

Eric

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Shower curtain didn't keep the water in the shower too well, so some of my clothes got wet when I showered. Otherwise, everything was fine.
Stayed 1 night in Aug 2024

10/10 Excellent

Kathy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was so clean and so close to shopping
Stayed 1 night in Jul 2024

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Brian

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What I liked: Friendly and helpful staff, are had multiple fastfood and non-fastfood options for food.
Stayed 3 nights in Jul 2024

6/10 Okay

Jennifer, Staten Island

Traveled with family
Disliked: Cleanliness, property conditions & facilities
The property needs to be deep cleaned, carpeting has a smell.
Stayed 2 nights in Jun 2024

8/10 Good

Brandon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Rooms were nice and clean. Breakfast selection was great and delicious. Staff were all very professional and courteous at all encounters.
Stayed 2 nights in Jul 2024

10/10 Excellent

Kathleen M

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Staff Especially Dave
The staff at Hampton Inn West Springfield has always been professional and friendly. Check-in easy and efficient. This visit interacted with Dave and he is friendly, positive and happy always. Pleasure to interact with him. Convenient to shopping and food. Easy access to main roads and highway.
Stayed 2 nights in Jul 2024