Courtyard by Marriott West Springfield

3.0 star property
Hotel with free parking, a quick walk to Connecticut River

Choose dates to view prices

Photo gallery for Courtyard by Marriott West Springfield

View from property
Lobby
Property amenity
Room, 2 Queen Beds | Premium bedding, pillowtop beds, desk, laptop workspace
Indoor pool

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Breakfast available
  • Pool
  • Parking included
  • Housekeeping
  • Air conditioning

Explore the area

Map
885 Riverdale Street, West Springfield, MA, 01089
  • Q Pin 2's
    ‪1 min walk‬
  • Big E
    ‪20 min walk‬
  • Olympia Ice Center
    ‪3 min drive‬
  • Hartford, CT (BDL-Bradley Intl.)
    ‪26 min drive‬

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Room options

Room, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed

  • 260 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds

  • 260 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, Multiple Beds

  • 320 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed

  • 350 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed (Hearing Accessible)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds (Hearing Accessible)

  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the neighborhood

West Springfield

Connecticut River is a short stroll from Courtyard by Marriott West Springfield, and other popular attractions like Big E are within a mile (2 km). This 121-room, 3-star hotel has conveniences like an indoor pool, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Big E - 20 min walk
  • MassMutual Center - 6 min drive
  • Eastern States Exposition - 6 min drive
  • MGM Springfield - 6 min drive
  • Naismith Memorial Basketball Hall of Fame - 6 min drive

Getting around

  • Springfield Union Station - 9 min drive
  • Westfield, MA (BAF-Barnes Municipal) - 21 min drive

Restaurants

  • ‪Wood-N-Tap - ‬7 min walk
  • ‪Puerto Rico Bakery - ‬4 min drive
  • ‪McDonald's - ‬19 min walk
  • ‪Panera Bread - ‬7 min walk
  • ‪Rumbleseat - ‬5 min drive

About this property

Courtyard by Marriott West Springfield

Hotel with free parking, a quick walk to Connecticut River
Guests staying at Courtyard by Marriott West Springfield enjoy an indoor pool, a 24-hour gym, and free WiFi in public areas. Free parking is included with your stay. The 24-hour front desk has staff standing by to help with dry cleaning/laundry and securing valuables. Additional amenities include conference space, a 24-hour business center, and express check-in.
55-inch LED TVs come with satellite channels and Netflix, and guests can stay connected with free WiFi. Bathrooms offer hydromassage showers, hair dryers, and free toiletries, and pillowtop beds with premium bedding ensure a restful night. Other standard amenities include refrigerators, coffee makers, and free local calls. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 3 to 15 for adults and USD 3 to 15 for children
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • The Bistro
  • The Bistro Bar

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 675 square feet of conference space
  • Meeting room

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Pool hoist on site
  • Stair-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch LED TV with premium satellite channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately USD 3.00 to 15.00 for adults, and USD 3.00 to 15.00 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0008893250
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Tax ID number is C0008893250.
  • This property accepts credit cards and cash.
  • Onsite safety features include a carbon monoxide detector and a smoke detector.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Pool access available from 6:00 AM to 11:00 PM.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Courtyard Marriott West Springfield Hotel
Courtyard Marriott Hotel
Courtyard Marriott West Springfield
Courtyard Marriott
Courtyard West Spring Marriott
Courtyard by Marriott West Springfield Hotel
Courtyard by Marriott West Springfield West Springfield
Courtyard by Marriott West Springfield Hotel West Springfield

Frequently asked questions

Are free cancellation options available at Courtyard by Marriott West Springfield?

Courtyard by Marriott West Springfield provides free cancellation on select room rates. For specific requirements, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Courtyard by Marriott West Springfield?

As of Feb 23, 2025, prices found for a 1-night stay for 2 adults at Courtyard by Marriott West Springfield on Feb 27, 2025 start from $125.1, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to Courtyard by Marriott West Springfield?

This hotel in West Springfield is within a 10-minute walk of Connecticut River and Q Pin 2's. You'll also find MassMutual Center and MGM Springfield within a short drive.

Will I be able to park at Courtyard by Marriott West Springfield?

Yes, self parking is offered for free at the hotel. Accessible parking and free RV/bus/truck parking are also available for guests.

Does Courtyard by Marriott West Springfield feature a casino?

No, Courtyard by Marriott West Springfield doesn't have a casino.

Will I find an indoor pool at Courtyard by Marriott West Springfield?

Yes, this hotel has an indoor pool. Guests have pool access between 6:00 AM and 11:00 PM.

What will couples enjoy most about a stay at Courtyard by Marriott West Springfield?

Amenities that appeal to couples at this hotel include a pillowtop mattress, a hydromassage showerhead, and Netflix.

Does Courtyard by Marriott West Springfield have a hot tub?

No, this hotel doesn't have a spa tub.

Does Courtyard by Marriott West Springfield have a restaurant that serves breakfast?

Yes, Courtyard by Marriott West Springfield serves a full breakfast for a surcharge each morning at The Bistro.

Will Courtyard by Marriott West Springfield allow pets to stay for free?

No, pets aren't allowed at Courtyard by Marriott West Springfield though service animals are welcome.

Does Courtyard by Marriott West Springfield have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Courtyard by Marriott West Springfield?

The closest major airport to Courtyard by Marriott West Springfield is Westfield, MA (BAF-Barnes Municipal), which is 12.4 mi away (21 minutes by car). Another top airport is Bradley Intl. Airport (BDL), which is located 16.1 mi away (26-minute drive).

Are there rooms with balconies at Courtyard by Marriott West Springfield?

No, at Courtyard by Marriott West Springfield, there aren't any guestrooms that list a balcony.

Courtyard by Marriott West Springfield Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 279 out of 420 reviews
Rating 8 - Good. 85 out of 420 reviews
Rating 6 - Okay. 31 out of 420 reviews
Rating 4 - Poor. 17 out of 420 reviews
Rating 2 - Terrible. 8 out of 420 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Emily

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a very well spent $150! The hotel was spotless, hip, had food options downstairs for dinner and breakfast, and the gym and pool area were great additions. It felt like a super luxurious stay during a quick work trip - a lovely surprise.
Stayed 1 night in Feb 2025

10/10 Excellent

Alfred

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Yanitza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

JETENDRA, NEW YORK

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice convenient location, nice and clean property.
Stayed 1 night in Jul 2024

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Tekrider

Liked: Cleanliness, staff & service, property conditions & facilities
It was clean, comfortable and staff were pleasant.
Stayed 2 nights in Nov 2024

10/10 Excellent

Jose Alexander

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Clean. Smells nice! Staff are very helpful and friendly with the exception of the person that worked after midnight. She was very unwelcoming. Otherwise, all about this place is excellent! The location—unbeatable.
Stayed 1 night in Nov 2024

10/10 Excellent

Cheryl

Stayed 2 nights in Nov 2024

2/10 Terrible

GERALDINE

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
For starters when we arrived early the front desk guy was very mean. We ask if we can check in early and his response was rude. They express how check in is 3. And we received a text at 5pm that our room was ready. Shame on them. And then we ask for a late check out to be told no. I will not be staying here. And the final is i only book this hotel because it said breakfast included. To find out its not!!!!
Stayed 1 night in Nov 2024

10/10 Excellent

Jenna

Stayed 1 night in Nov 2024

10/10 Excellent

Liane

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrific property. Modern. Clean. Friendly staff.
Stayed 1 night in Oct 2024

10/10 Excellent

Beth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed everything about my stay the check girls were unbelievable. They were so kind and informative. Everyone deserves a raise.
Stayed 2 nights in Oct 2024

10/10 Excellent

Mensur

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facility with great employees
Stayed 1 night in Sep 2024

2/10 Terrible

James

Our room was by an exit with people constantly coming in or leaving. Maybe slept two hours, tops.
Stayed 1 night in Oct 2024

10/10 Excellent

Shelby

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property! The room was amazing, the staff was friendly, no complaints!
Stayed 2 nights in Sep 2024

10/10 Excellent

Brandie, Middletown

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Ekene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

6/10 Okay

Mirela

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
For the price charged for the room, it’s simply not worth it. No breakfast included, no complimentary coffee on-site, just a Starbucks machine where you’re required to pay for coffee. The pool is disappointingly small, with no hot tub in sight. Although the restaurant bar is advertised to stay open until midnight, they closed the tab at 11 PM, leaving me unable to order a drink. On the bright side, the staff was very friendly and accommodating, but unfortunately, that’s not enough to make me return.
Stayed 2 nights in Oct 2024

10/10 Excellent

Alicia, Derry

Stayed 1 night in Sep 2024

10/10 Excellent

mark

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and convenient
Nice place to stay
Stayed 1 night in Oct 2024

10/10 Excellent

Melissa

Stayed 1 night in Sep 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, great staff. Very clean and comfortable room.
Stayed 1 night in Sep 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really awesome stay. Room had everything I needed and the bed was the best part.
Stayed 2 nights in Sep 2024

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024