Best Western Springfield West Inn in West Springfield

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Hotel with free breakfast, steps from Connecticut River

Choose dates to view prices

Where to?

Dates

April 2025

May 2025

Desk, iron/ironing board, free WiFi, bed sheets

Overview
Rooms
Location
Policies

Very good

Popular amenities

Housekeeping
Gym
Laundry
Parking included
Air conditioning

Explore the area

429 Riverdale Street, West Springfield, MA, 01089

Big E
‪9 min walk‬
MGM Springfield
‪6 min drive‬
Naismith Memorial Basketball Hall of Fame
‪6 min drive‬
Hartford, CT (BDL-Bradley Intl.)
‪27 min drive‬

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Room options

Standard Room, 1 Queen Bed, Accessible, Bathtub

Sleeps 2
1 Queen Bed

Standard Room, 2 Double Beds, Non Smoking

Sleeps 4
2 Double Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Sleeps 2
1 King Bed

About the neighborhood

West Springfield

Best Western Springfield West Inn places you next to Connecticut River and within a few miles (5 km) of other popular attractions like Eastern States Exposition. This 53-room hotel has conveniences like free breakfast, a 24-hour gym, and free in-room WiFi.

What's nearby

Big E - 9 min walk - 0.5 miles
MassMutual Center - 6 min drive - 3.8 miles
Eastern States Exposition - 6 min drive - 3.7 miles
MGM Springfield - 6 min drive - 3.9 miles
Naismith Memorial Basketball Hall of Fame - 6 min drive - 4.1 miles

Getting around

Springfield Union Station - 11 min drive
Bradley Intl. Airport (BDL) - 27 min drive

Restaurants

‪McDonald's - ‬5 min drive
‪Wood-N-Tap - ‬2 min drive
‪Puerto Rico Bakery - ‬5 min drive
‪McDonald's - ‬4 min walk
‪Wendy's - ‬4 min drive

About this property

Best Western Springfield West Inn

Hotel with free breakfast, steps from Connecticut River

At Best Western Springfield West Inn, guests have access to a 24-hour gym, free WiFi in public areas, and a 24-hour business center. Free parking is available if you drive. The 24-hour front desk has multilingual staff ready to assist with sightseeing, directions, and local dining recommendations. Additional amenities include a computer station, express check-out, and laundry facilities.

Guests can expect free WiFi and TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Other standard amenities include refrigerators, coffee makers, and free local calls.

Recreational amenities at the hotel include a 24-hour fitness center.

Languages

English

Similar properties

Pool
Breakfast included
Parking included
Free WiFi

includes taxes & fees

$81 per night

Apr 20 - Apr 21

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Free self parking on site
Wheelchair-accessible parking available

Food and drink

Free continental breakfast available daily

Things to do

24-hour gym

Family friendly

In-room refrigerator
Laundry facilities

Conveniences

24-hour front desk
Laundry facilities
Vending machine

Guest services

Housekeeping (daily)
Multilingual staff

Business services

24-hour business center
Computer station

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Braille/raised signage
Elevator
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible registration desk

1 building
4 floors
Built in 1989
Smoke-free property

Room amenities

Bedroom

Bedsheets provided

Bathroom

Free toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Towels provided

Entertainment

TV with premium cable channels

Food and drink

Coffee/tea maker
Refrigerator

Air conditioning
Connecting rooms available
Desk
Free local calls
Iron/ironing board
Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Late check-in subject to availability

Minimum check-in age: 21

Check-out

Check-out before 11 AM

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities will be closed during the summer:

Swimming pool

Access methods

Staffed front desk

Pets

Service animals exempt from fees

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Check-in: 3:00 PM—-midnight
Check-out: 11 AM
Minimum check-in age: 21

The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A credit card for incidental charges and a government-issued photo ID may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
No cribs or infant beds are available.
No rollaway or extra beds are available.

Property is also known as

Days Inn Hotel West Springfield

Days Inn West Springfield

Best Western Springfield West Inn

Best Western Springfield West

Days Inn West Springfield Hotel West Springfield

Days Inn West Springfield Ma

Best Western Springfield West

Best Western Springfield West Inn Hotel

Best Western Springfield West Inn West Springfield

Best Western Springfield West Inn Hotel West Springfield

Frequently asked questions

What's there to see near Best Western Springfield West Inn?

This hotel in West Springfield is within a 10-minute walk of Connecticut River and Big E. You'll also find MassMutual Center and MGM Springfield within a short drive.

How much does it cost to stay at Best Western Springfield West Inn?

As of Apr 2, 2025, prices found for a 1-night stay for 2 adults at Best Western Springfield West Inn on Apr 12, 2025 start from $101.99, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available on site at Best Western Springfield West Inn?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Best Western Springfield West Inn have a casino?

No, Best Western Springfield West Inn doesn't have a casino.

Will I find an indoor pool at Best Western Springfield West Inn?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Best Western Springfield West Inn?

Couples staying at this hotel will appreciate amenities like a 24-hour fitness facility and free breakfast plus some guestrooms include free Internet access.

Does Best Western Springfield West Inn have a hot tub?

No, there isn't a spa tub at this hotel.

Does Best Western Springfield West Inn have a restaurant with a breakfast menu?

Best Western Springfield West Inn offers free continental breakfast each morning though there is no restaurant.

Does Best Western Springfield West Inn allow pets to stay free of charge?

No, pets aren't allowed at Best Western Springfield West Inn though service animals are welcome.

Are there connecting rooms at Best Western Springfield West Inn?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Best Western Springfield West Inn?

The closest major airport to Best Western Springfield West Inn is Westfield, MA (BAF-Barnes Municipal), which is 13.8 mi away (24 minutes by car). Another top airport is Bradley Intl. Airport (BDL), which is located 22.4 mi away (27-minute drive).

Can I book a room with a balcony at Best Western Springfield West Inn?

No, at Best Western Springfield West Inn, there aren't any guestrooms that list a balcony.

Best Western Springfield West Inn Reviews

8.0

Very Good

8.0/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

10/10 Excellent

Hongtu

Business traveler, Traveled with family

Feb 8, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Easy parking and friendly staff.

Stayed 1 night in Feb 2025

8/10 Good

Antonio

Traveled with group, Business traveler

Dec 24, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Quiet

Stayed 2 nights in Dec 2024

10/10 Excellent

Margaret

Traveled with partner

Dec 22, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Check in was stream less, bed was mostly comfortable pillows a little too soft. Property and room was clean. The only issue was the a/c heating unit making noise through the night, but not bad enough that I wouldn’t stay again.

Stayed 1 night in Dec 2024

10/10 Excellent

Piotr

Dec 9, 2024

Stayed 1 night in Dec 2024

2/10 Terrible

Ann-Kathrin

Business traveler

Nov 27, 2024

Liked: Cleanliness, amenities

Disliked: Staff & service, property conditions & facilities

Front desk staff was rude and tried to scam me out of my booking due to traveling with my service animal (which I noted in my initial booking!). I would not stay here again!

Stayed 2 nights in Nov 2024

10/10 Excellent

Eric L.

Nov 26, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

This Best Western is very handy for patients who may have early appointments at Bay State Medical Center, but it is also a very nice hotel, clean, staff is very friendly, nice breakfast offered. Plenty of parking, never had a problem with safety.

Stayed 1 night in Nov 2024

8/10 Good

AGNES

Traveled with group

Nov 24, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Nov 2024

8/10 Good

Thandi

Business traveler

Nov 20, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Was convenient to my event

Stayed 1 night in Nov 2024

10/10 Excellent

Craig

Traveled with family

Nov 20, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Nov 2024

2/10 Terrible

Kenneth

Nov 18, 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disgusting & Poor customer service

We checked in and went ti get cleaned up for a memorial service and there was hair in the drain & on the wall of the shower. The bathroom floor was sticky.We requested to have it redone and the manager was rude and said she was the only one there and if she could get to it she would. The only thing she did was clean the bathroom floor.When we returned to the room the hairs were still in the shower. Needless to say we did not shower.The vent in the bathroom looked like it had never been cleaned. We will never stay here again.

Stayed 1 night in Nov 2024

8/10 Good

Elaine

Business traveler

Nov 18, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Looks can be deceiving

Good breakfast, beds were comfortable. The employees that we spoke to were all very nice and at check in (which was very late) the receptionist was very friendly and informative. However, there was strange odor in the hallways and a very bad odor in the room that was coming from the bathroom. In order to heat the room, we had to keep the fan on most of the time which made the air in the room extremely dry. The "marketplace" had only a few items available and not very tempting.

Stayed 2 nights in Nov 2024