Best Western Springfield West Inn

2.5 star property
Hotel with free breakfast, steps from Connecticut River

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Springfield West Inn

Lobby
Desk, iron/ironing board, free WiFi, bed sheets
Exterior
Desk, iron/ironing board, free WiFi, bed sheets
Free daily continental breakfast

Reviews

8.0 out of 10

Very good

Popular amenities

  • Housekeeping
    Housekeeping
  • Breakfast included
    Breakfast included
  • Gym
    Gym
  • Parking included
    Parking included
  • Laundry
    Laundry
  • Air conditioning
    Air conditioning
The price is $107
includes taxes & fees
$93 per night
Nov 28 - Nov 29

Explore the area

Map
429 Riverdale Street, West Springfield, MA, 01089
  • Big E
    9 min walk
  • Majestic Theatre
    20 min walk
  • Olympia Ice Center
    4 min drive
  • Hartford, CT (BDL-Bradley Intl.)
    27 min drive

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Room options

Standard Room, 1 Queen Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

About the neighborhood

West Springfield

Best Western Springfield West Inn places you next to Connecticut River and within a few miles (5 km) of other popular attractions like Eastern States Exposition. This 53-room hotel has conveniences like free breakfast, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Big E - 9 min walk - 0.5 miles
  • MassMutual Center - 6 min drive - 3.8 miles
  • Baystate Medical Center - 6 min drive - 3.8 miles
  • Eastern States Exposition - 6 min drive - 3.7 miles
  • MGM Springfield - 6 min drive - 3.9 miles

Getting around

  • Springfield Union Station - 9 min drive
  • Bradley Intl. Airport (BDL) - 27 min drive

Restaurants

  • ‪McDonald's - ‬5 min drive
  • ‪Wood-N-Tap - ‬2 min drive
  • ‪Puerto Rico Bakery - ‬5 min drive
  • ‪McDonald's - ‬4 min walk
  • ‪Wendy's - ‬4 min drive

About this property

Best Western Springfield West Inn

Hotel with free breakfast, steps from Connecticut River
At Best Western Springfield West Inn, guests have access to a 24-hour gym, free WiFi in public areas, and a 24-hour business center. Free parking is available if you drive. The 24-hour front desk has multilingual staff ready to assist with sightseeing, directions, and local dining recommendations. Additional amenities include a computer station, express check-out, and laundry facilities.
Guests can expect free WiFi and TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Other standard amenities include refrigerators, coffee makers, and free local calls.
Recreational amenities at the hotel include a 24-hour fitness center.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily

Things to do

  • 24-hour gym

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Built in 1989
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities will be closed during the summer:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Days Inn Hotel West Springfield
Days Inn West Springfield
Best Western Springfield West Inn
Best Western Springfield West
Days Inn West Springfield Hotel West Springfield
Days Inn West Springfield Ma
Best Western Springfield West
Best Western Springfield West Inn Hotel
Best Western Springfield West Inn West Springfield
Best Western Springfield West Inn Hotel West Springfield

Frequently asked questions

What's there to see near Best Western Springfield West Inn?

This hotel in West Springfield is within a 10-minute walk of Connecticut River and Big E. You'll also find MGM Springfield and Olympia Ice Center within a short drive.

How much does it cost to stay at Best Western Springfield West Inn?

As of Nov 22, 2024, prices found for a 1-night stay for 2 adults at Best Western Springfield West Inn on Dec 2, 2024 start from $93.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available on site at Best Western Springfield West Inn?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Best Western Springfield West Inn have a casino?

No, Best Western Springfield West Inn doesn't have a casino.

Will I find an indoor pool at Best Western Springfield West Inn?

No, there is no indoor pool at this hotel.

Is Best Western Springfield West Inn a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like a 24-hour fitness facility and free breakfast plus some guestrooms include free Internet access.

Does Best Western Springfield West Inn have a hot tub?

No, there isn't a spa tub at this hotel.

Does Best Western Springfield West Inn have a restaurant with a breakfast menu?

Best Western Springfield West Inn offers free continental breakfast each morning though there is no restaurant.

Does Best Western Springfield West Inn allow pets to stay free of charge?

No, pets aren't allowed at Best Western Springfield West Inn though service animals are welcome.

Are there connecting rooms at Best Western Springfield West Inn?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Best Western Springfield West Inn?

The closest major airport to Best Western Springfield West Inn is Westfield, MA (BAF-Barnes Municipal), which is 13 mi away (20 minutes by car). Another top airport is Bradley Intl. Airport (BDL), which is located 22.4 mi away (27-minute drive).

Are there rooms with balconies at Best Western Springfield West Inn?

No, there aren't any guestrooms with balconies at Best Western Springfield West Inn.

Reviews

8.0

Very Good

Rating 10 - Excellent. 354 out of 1003 reviews" "
Rating 8 - Good. 377 out of 1003 reviews" "
Rating 6 - Okay. 153 out of 1003 reviews" "
Rating 4 - Poor. 62 out of 1003 reviews" "
Rating 2 - Terrible. 57 out of 1003 reviews" "

8.0/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

Jacquelyn

Stayed 1 night in Sep 2024

8/10 Good

Maddie

Liked: Cleanliness, staff & service, property conditions & facilities
Good breakfast
Stayed 1 night in Jul 2024

8/10 Good

Elizabeth

Traveled with family
Liked: Cleanliness
Stayed 3 nights in Aug 2024

10/10 Excellent

Michael

Traveled with partner
Great value for the price. The complimentary breakfast was better than most
Stayed 1 night in Aug 2024

10/10 Excellent

Eric L.

Liked: Cleanliness, staff & service, property conditions & facilities
Close to Bay State Medical Center for early morning medical procedures. Great ease of access routes to the hospital. Also to MGM casino, Costco's etc.
Stayed 1 night in Aug 2024

6/10 Okay

Susan

Traveled with partner
Liked: Staff & service
The place could use a bit of sprucing up. The staff staff was great. Overpriced for what you get.
Stayed 1 night in Aug 2024

6/10 Okay

Bart

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Location was convenient
Stayed 1 night in Aug 2024

6/10 Okay

Amr

Business traveler
Disliked: Staff & service, amenities
Dont stay more than one day
Stayed 4 nights in Aug 2024

8/10 Good

Corrie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

6/10 Okay

Robert

Liked: Staff & service
Disliked: Cleanliness, room comfort
Passing grade...barely
Musty smell in room was less than ideal. Rommwas otherwise ok. Breakfast was fair, not great not terrible. Not up to a normal Best Western experience
Stayed 1 night in Aug 2024

10/10 Excellent

Kevin

Stayed 1 night in Aug 2024

8/10 Good

Iraida

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Very good coffee.
Stayed 3 nights in Aug 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 3 nights in Jun 2024

6/10 Okay

Mark

Stayed 1 night in Jul 2024

8/10 Good

Richard

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable beds
Stayed 1 night in Jul 2024

2/10 Terrible

Brittany

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

4/10 Poor

Yvette

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk girl was so rude and unfriendly. Couldn’t offer a hello, welcome or even eye co tact. She was very miserable and uninterested in acknowledging any guest. The outside grounds were disgusting. Litter all around and the pool looked like it hadn’t been open in 2-3 years. Should not advertise having a pool if it’s closed down. That being said. The room was clean and breakfast buffet was good.
Stayed 1 night in Jul 2024

4/10 Poor

Tracey

Disliked: Property conditions & facilities
One and done
Stayed 1 night in Jul 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
?
Stayed 2 nights in Jul 2024

6/10 Okay

Rochelle

Liked: Cleanliness, staff & service, room comfort
Just me
Hotel is ok but bathroom toilet did not work and I had to move to another room.
Stayed 1 night in Jul 2024

8/10 Good

Paul

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was clean and was a "standard" hotel It was a good room for the night AC worked well Breakfast was above average (sausage, eggs, waffles) I would have no problem staying there again
Stayed 1 night in Jul 2024

8/10 Good

Kathleen

The lobby was in need of a cleaning, but the room itself was very clean. The staff were terrific! On the whole, it could do with some updates.
Stayed 1 night in Jul 2024

8/10 Good

Ruth

Stayed 1 night in Jul 2024

6/10 Okay

Andrew

Liked: Cleanliness, staff & service, amenities
The carbon monoxide detector one level had low battery beeping so was reassigned to another floor. The detector on that floor ALSO started beeping for low battery 30 minutes after getting settled. Only solution management could come up with was to remove the detector! Really! You don’t train staff on how to change a battery?
Stayed 1 night in Jul 2024