Best Western Springfield West Inn

2.5 star property
Hotel with free breakfast, steps from Connecticut River

Choose dates to view prices

your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Best Western Springfield West Inn

Lobby
Exterior
Desk, iron/ironing board, free WiFi, bed sheets
Free daily continental breakfast
Desk, iron/ironing board, free WiFi, bed sheets

Reviews

8.0 out of 10
Very good

Popular amenities

  • Housekeeping
  • Gym
  • Parking included
  • Laundry
  • Air conditioning

Explore the area

Map
429 Riverdale Street, West Springfield, MA, 01089
  • Big E
    ‪9 min walk‬
  • Majestic Theatre
    ‪20 min walk‬
  • Olympia Ice Center
    ‪4 min drive‬
  • Westfield, MA (BAF-Barnes Municipal)
    ‪24 min drive‬

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Room options

Standard Room, 1 Queen Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

Similar properties

About the neighborhood

West Springfield

Best Western Springfield West Inn places you next to Connecticut River and within a few miles (5 km) of other popular attractions like Eastern States Exposition. This 53-room hotel has conveniences like free breakfast, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Big E - 9 min walk
  • MassMutual Center - 6 min drive
  • Baystate Medical Center - 6 min drive
  • Eastern States Exposition - 6 min drive
  • MGM Springfield - 6 min drive

Getting around

  • Springfield Union Station - 11 min drive
  • Bradley Intl. Airport (BDL) - 27 min drive

Restaurants

  • ‪McDonald's - ‬5 min drive
  • ‪Wood-N-Tap - ‬2 min drive
  • ‪Puerto Rico Bakery - ‬5 min drive
  • ‪McDonald's - ‬4 min walk
  • ‪Wendy's - ‬4 min drive

About this property

Best Western Springfield West Inn

Hotel with free breakfast, steps from Connecticut River
At Best Western Springfield West Inn, guests have access to a 24-hour gym, free WiFi in public areas, and a 24-hour business center. Free parking is available if you drive. The 24-hour front desk has multilingual staff ready to assist with sightseeing, directions, and local dining recommendations. Additional amenities include a computer station, express check-out, and laundry facilities.
Guests can expect free WiFi and TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Other standard amenities include refrigerators, coffee makers, and free local calls.
Recreational amenities at the hotel include a 24-hour fitness center.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily

Things to do

  • 24-hour gym

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Built in 1989
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities will be closed during the summer:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Days Inn Hotel West Springfield
Days Inn West Springfield
Best Western Springfield West Inn
Best Western Springfield West
Days Inn West Springfield Hotel West Springfield
Days Inn West Springfield Ma
Best Western Springfield West
Best Western Springfield West Inn Hotel
Best Western Springfield West Inn West Springfield
Best Western Springfield West Inn Hotel West Springfield

Frequently asked questions

What's there to see near Best Western Springfield West Inn?

This hotel in West Springfield is within a 10-minute walk of Connecticut River and Big E. You'll also find MGM Springfield and Olympia Ice Center within a short drive.

How much does it cost to stay at Best Western Springfield West Inn?

As of Jan 22, 2025, prices found for a 1-night stay for 2 adults at Best Western Springfield West Inn on Jan 28, 2025 start from $93.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Will I be able to park at Best Western Springfield West Inn?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Best Western Springfield West Inn have a casino?

No, Best Western Springfield West Inn doesn't have a casino.

Will I find an indoor pool at Best Western Springfield West Inn?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Best Western Springfield West Inn?

Couples staying at this hotel will appreciate amenities like a 24-hour fitness facility and free breakfast plus some guestrooms include free Internet access.

Does Best Western Springfield West Inn have a hot tub?

No, there isn't a spa tub at this hotel.

Does Best Western Springfield West Inn have a restaurant with a breakfast menu?

Best Western Springfield West Inn offers free continental breakfast each morning though there is no restaurant.

Does Best Western Springfield West Inn allow pets to stay free of charge?

No, pets aren't allowed at Best Western Springfield West Inn though service animals are welcome.

Does Best Western Springfield West Inn have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Best Western Springfield West Inn?

The closest major airport to Best Western Springfield West Inn is Westfield, MA (BAF-Barnes Municipal), which is 13.8 mi away (24 minutes by car). Another top airport is Bradley Intl. Airport (BDL), which is located 22.4 mi away (27-minute drive).

Are there rooms with balconies at Best Western Springfield West Inn?

No, there aren't any guestrooms with balconies at Best Western Springfield West Inn.

Best Western Springfield West Inn Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 358 out of 1001 reviews" "
Rating 8 - Good. 370 out of 1001 reviews" "
Rating 6 - Okay. 152 out of 1001 reviews" "
Rating 4 - Poor. 63 out of 1001 reviews" "
Rating 2 - Terrible. 58 out of 1001 reviews" "

8.0/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

Kristen

Disliked: Cleanliness
Stayed 1 night in Oct 2024

10/10 Excellent

Noel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super
In a word.. PERFECT!!!
Stayed 1 night in Oct 2024

6/10 Okay

Catherine

Disliked: Property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Had a nice stay. Not the easiest to get in and out of because of the road configuration.
Stayed 1 night in Oct 2024

8/10 Good

Valerie

Stayed 1 night in Sep 2024

6/10 Okay

Barbie

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The beds were comfortable, rooms were clean, however the air freshener used in our room was way too strong. We could smell it in the lobby area too, but not as strong.
Stayed 1 night in Oct 2024

6/10 Okay

tom

Liked: Cleanliness
It was nice and afforda ble
Stayed 2 nights in Oct 2024

10/10 Excellent

Denise

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean. Slightly outdated but great breakfast and friendly staff
Stayed 1 night in Oct 2024

10/10 Excellent

Gururaj

Stayed 1 night in Oct 2024

4/10 Poor

Kayla

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not great, hotels are all expensive these days so I suppose we got what we paid for but I would recommend staying somewhere else if you can afford it
Stayed 2 nights in Sep 2024

6/10 Okay

Harumi

Liked: Cleanliness
The toilet was keep running and hear the elevator sounds. When I wanted to check out nobody was around at the front desk.
Stayed 1 night in Oct 2024

10/10 Excellent

Jarylska Suarez De

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
its good
Stayed 2 nights in Oct 2024

2/10 Terrible

Shirley M.

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Absolutely ruined my plans. Expedia advertises its .22 miles from landmark and 9 min walk. Its about a 15 min drive and you cant walk to landmark you have to go on the highway. Place stunk like a sewer.
Stayed 1 night in Sep 2024

2/10 Terrible

Brian

Business traveler
Disliked: Cleanliness, property conditions & facilities
Gentleman at the front desk was great, but the hotel itself was pretty run down. The lobby and hallways were not well kept, the windows even before entering the hotel were extremely dirty, neighbors were smoking cigarettes filling the room with the smell of smoke, tv didn't work at all, noisy AC, stains on the linens, dirty hardware in bathroom, sticky tile near the sink...overall nasty experience.
Stayed 1 night in Oct 2024

6/10 Okay

Joanne

Stayed 1 night in Sep 2024

8/10 Good

Blake

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice sized room. Fairly clean but could use some touching up maintenance
Stayed 1 night in Sep 2024

8/10 Good

Stephen

Stayed 1 night in Sep 2024

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Cameron

Traveled with family
Disliked: Cleanliness, amenities
Stayed 1 night in Sep 2024

8/10 Good

Amber

It was ok
Stayed 1 night in Sep 2024

8/10 Good

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Dana

Traveled with partner
Disliked: Property conditions & facilities
See above
Stayed 1 night in Sep 2024

6/10 Okay

Ray

Stayed 2 nights in Sep 2024

6/10 Okay

Joyce

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The room seemed clean except dead flies on the sill. The carpets in the 1st floor hall and lobby are very dirty. Dead flies (lots) on air conditioner and sills and on floor by them. Lobby chairs are worn and smelled. The sheers in lobby were not clean, nor the windows.
Stayed 1 night in Sep 2024

6/10 Okay

alan

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
American Flag was bleached white. Directions to Big E were not available
Stayed 1 night in Sep 2024