Best Western Springfield West Inn

2.5 star property
Hotel with free breakfast, steps from Connecticut River

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Springfield West Inn

Lobby
Desk, iron/ironing board, free WiFi, bed sheets
Exterior
Desk, iron/ironing board, free WiFi, bed sheets
Free daily continental breakfast

Reviews

8.0 out of 10

Very good

Popular amenities

  • Housekeeping
  • Gym
  • Parking included
  • Laundry
  • Air conditioning

Explore the area

Map
429 Riverdale Street, West Springfield, MA, 01089
  • Big E
    9 min walk
  • Olympia Ice Center
    4 min drive
  • Eastern States Exposition
    6 min drive
  • Hartford, CT (BDL-Bradley Intl.)
    27 min drive

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Room options

Standard Room, 1 Queen Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

Similar properties

About the neighborhood

West Springfield

Best Western Springfield West Inn places you next to Connecticut River and within a few miles (5 km) of other popular attractions like Eastern States Exposition. This 53-room hotel has conveniences like free breakfast, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Big E - 9 min walk
  • MassMutual Center - 6 min drive
  • Baystate Medical Center - 6 min drive
  • Eastern States Exposition - 6 min drive
  • MGM Springfield - 6 min drive

Getting around

  • Springfield Union Station - 11 min drive
  • Bradley Intl. Airport (BDL) - 27 min drive

Restaurants

  • ‪McDonald's - ‬5 min drive
  • ‪Wood-N-Tap - ‬2 min drive
  • ‪Puerto Rico Bakery - ‬5 min drive
  • ‪McDonald's - ‬4 min walk
  • ‪Wendy's - ‬4 min drive

About this property

Best Western Springfield West Inn

Hotel with free breakfast, steps from Connecticut River
At Best Western Springfield West Inn, guests have access to a 24-hour gym, free WiFi in public areas, and a 24-hour business center. Free parking is available if you drive. The 24-hour front desk has multilingual staff ready to assist with sightseeing, directions, and local dining recommendations. Additional amenities include a computer station, express check-out, and laundry facilities.
Guests can expect free WiFi and TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Other standard amenities include refrigerators, coffee makers, and free local calls.
Recreational amenities at the hotel include a 24-hour fitness center.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily

Things to do

  • 24-hour gym

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Built in 1989
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities will be closed during the summer:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Days Inn Hotel West Springfield
Days Inn West Springfield
Best Western Springfield West Inn
Best Western Springfield West
Days Inn West Springfield Hotel West Springfield
Days Inn West Springfield Ma
Best Western Springfield West
Best Western Springfield West Inn Hotel
Best Western Springfield West Inn West Springfield
Best Western Springfield West Inn Hotel West Springfield

Frequently asked questions

What's there to see near Best Western Springfield West Inn?

This hotel in West Springfield is within a 10-minute walk of Connecticut River and Big E. You'll also find MGM Springfield and Olympia Ice Center within a short drive.

How much does it cost to stay at Best Western Springfield West Inn?

As of Dec 22, 2024, prices found for a 1-night stay for 2 adults at Best Western Springfield West Inn on Dec 30, 2024 start from $93.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available on site at Best Western Springfield West Inn?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Best Western Springfield West Inn have a casino?

No, Best Western Springfield West Inn doesn't have a casino.

Will I find an indoor pool at Best Western Springfield West Inn?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Best Western Springfield West Inn?

Couples staying at this hotel will appreciate amenities like a 24-hour fitness facility and free breakfast plus some guestrooms include free Internet access.

Does Best Western Springfield West Inn have a hot tub?

No, there isn't a spa tub at this hotel.

Does Best Western Springfield West Inn have a restaurant with a breakfast menu?

Best Western Springfield West Inn offers free continental breakfast each morning though there is no restaurant.

Does Best Western Springfield West Inn allow pets to stay free of charge?

No, pets aren't allowed at Best Western Springfield West Inn though service animals are welcome.

Does Best Western Springfield West Inn have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Best Western Springfield West Inn?

The closest major airport to Best Western Springfield West Inn is Westfield, MA (BAF-Barnes Municipal), which is 13.8 mi away (24 minutes by car). Another top airport is Bradley Intl. Airport (BDL), which is located 22.4 mi away (27-minute drive).

Can I book a room with a balcony at Best Western Springfield West Inn?

No, you won't find guestrooms with balconies at Best Western Springfield West Inn.

Best Western Springfield West Inn Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 358 out of 1002 reviews" "
Rating 8 - Good. 371 out of 1002 reviews" "
Rating 6 - Okay. 152 out of 1002 reviews" "
Rating 4 - Poor. 63 out of 1002 reviews" "
Rating 2 - Terrible. 58 out of 1002 reviews" "

8.0/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

alan

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
American Flag was bleached white. Directions to Big E were not available
Stayed 1 night in Sep 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for an overnight
Stayed 1 night in Sep 2024

6/10 Okay

Jennifer

Traveled with group
Liked: Staff & service, amenities
Disliked: Cleanliness
A staff member had clearly used the bathroom of our room before we checked in, as the bathroom light was on, the room stunk of feces and the toilet had feces in it. I do not blame the housekeeping staff, as it was probably a maintenance person, but since the bathrooms had no fan, our first night in the room was stink. The person who checked us in was really great and helpful.
Stayed 2 nights in Sep 2024

4/10 Poor

Giana

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

2/10 Terrible

Albert

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Place was not the cleanest ….
Stayed 1 night in Sep 2024

2/10 Terrible

Jacquelyn

Stayed 1 night in Sep 2024

4/10 Poor

Erica

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024

8/10 Good

Daniel

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
No daily service to the room for 3 days unless requested. Had to get extra towels for the next day on our own.
Stayed 2 nights in Sep 2024

10/10 Excellent

Ruth J

Stayed 4 nights in Sep 2024

8/10 Good

philip

Stayed 1 night in Sep 2024

6/10 Okay

Nadine

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Room was musty. It acted up my sinuses Couldn’t sleep.
Stayed 1 night in Sep 2024

8/10 Good

judith

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Eugene

Stayed 2 nights in Sep 2024

8/10 Good

Sherry

Liked: Staff & service, property conditions & facilities
The hotel was rather nice, on the surface it was clean. When moving a table to find an outlet, it was very dusty behind the furniture, but otherwise it was a great last minute accommodation. The staff were all friendly and professional.
Stayed 1 night in Sep 2024

8/10 Good

Michael

Business traveler
It was a good stay. Staff was great. Hotel is just a little dated
Stayed 3 nights in Sep 2024

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
Close to the Big E
Stayed 2 nights in Sep 2024

4/10 Poor

Chris

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Loud music being played in back parking lot
Stayed 1 night in Sep 2024

10/10 Excellent

Victoria

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience
Stayed 1 night in Sep 2024

6/10 Okay

Jack

Traveled with family
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay, clean and friendly.
The bathroom is older but was clean. The linens were clean. The shower was nice and hot. The staff was very friendly.
Stayed 3 nights in Sep 2024

2/10 Terrible

marilyn

Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

4/10 Poor

Timothy

Disliked: Cleanliness, amenities, property conditions & facilities
The room was bad. The bathroom was dingy and minimally clean and it was gross not having the sink in the bathroom with the toilet. The beds were uncomfortable and the sheets stuff and scratchy. The dresser had broken and missing drawers and the refrigerator was dented and in terrible condition. We will not be staying here again.
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night stay.
We stayed one night, and it was convenient for our purposes. Every one we came in contact with was very friendly.
Stayed 1 night in Aug 2024

10/10 Excellent

Katrina

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Maddie

Liked: Cleanliness, staff & service, property conditions & facilities
Good breakfast
Stayed 1 night in Jul 2024