Best Western Springfield West Inn in West Springfield

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Hotel with free breakfast, steps from Connecticut River

Choose dates to view prices

Where to?

Dates

May 2025

June 2025

Desk, iron/ironing board, free WiFi, bed sheets

Overview
Rooms
Location
Policies

Very good

Popular amenities

Housekeeping
Gym
Laundry
Parking included
Free WiFi

Explore the area

429 Riverdale Street, West Springfield, MA, 01089

Big E
‪9 min walk‬
MGM Springfield
‪6 min drive‬
Naismith Memorial Basketball Hall of Fame
‪6 min drive‬
Hartford, CT (BDL-Bradley Intl.)
‪27 min drive‬

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Room options

Standard Room, 1 Queen Bed, Accessible, Bathtub

Sleeps 2
1 Queen Bed

Standard Room, 2 Double Beds, Non Smoking

Sleeps 4
2 Double Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Sleeps 2
1 King Bed

About the neighborhood

West Springfield

Best Western Springfield West Inn places you next to Connecticut River and within a few miles (5 km) of other popular attractions like Eastern States Exposition. This 53-room hotel has conveniences like free breakfast, a 24-hour gym, and free in-room WiFi.

What's nearby

Big E - 9 min walk - 0.5 miles
MassMutual Center - 6 min drive - 3.8 miles
Eastern States Exposition - 6 min drive - 3.7 miles
MGM Springfield - 6 min drive - 3.9 miles
Naismith Memorial Basketball Hall of Fame - 6 min drive - 4.1 miles

Getting around

Springfield Union Station - 11 min drive
Bradley Intl. Airport (BDL) - 27 min drive

Restaurants

‪McDonald's - ‬5 min drive
‪Wood-N-Tap - ‬2 min drive
‪Puerto Rico Bakery - ‬5 min drive
‪McDonald's - ‬4 min walk
‪Wendy's - ‬4 min drive

About this property

Best Western Springfield West Inn

Hotel with free breakfast, steps from Connecticut River

At Best Western Springfield West Inn, guests have access to a 24-hour gym, free WiFi in public areas, and a 24-hour business center. Free parking is available if you drive. The 24-hour front desk has multilingual staff ready to assist with sightseeing, directions, and local dining recommendations. Additional amenities include a computer station, express check-out, and laundry facilities.

Guests can expect free WiFi and TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Other standard amenities include refrigerators, coffee makers, and free local calls.

Recreational amenities at the hotel include a 24-hour fitness center.

Languages

English

Similar properties

Pool
Breakfast included
Parking included
Free WiFi

includes taxes & fees

$84 per night

May 18 - May 19

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Free self parking on site
Wheelchair-accessible parking available

Food and drink

Free continental breakfast available daily

Things to do

24-hour gym

Family friendly

In-room refrigerator
Laundry facilities

Conveniences

24-hour front desk
Laundry facilities
Vending machine

Guest services

Housekeeping (daily)
Multilingual staff

Business services

24-hour business center
Computer station

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Braille/raised signage
Elevator
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible registration desk

1 building
4 floors
Built in 1989
Smoke-free property

Room amenities

Bedroom

Bedsheets provided

Bathroom

Free toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Towels provided

Entertainment

TV with premium cable channels

Food and drink

Coffee/tea maker
Refrigerator

Air conditioning
Connecting rooms available
Desk
Free local calls
Iron/ironing board
Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Late check-in subject to availability

Minimum check-in age: 21

Check-out

Check-out before 11 AM

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities will be closed during the summer:

Swimming pool

Access methods

Staffed front desk

Pets

Service animals exempt from fees

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Check-in: 3:00 PM—-midnight
Check-out: 11 AM
Minimum check-in age: 21

The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A credit card for incidental charges and a government-issued photo ID may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
No cribs or infant beds are available.
No rollaway or extra beds are available.

Property is also known as

Days Inn Hotel West Springfield

Days Inn West Springfield

Best Western Springfield West Inn

Best Western Springfield West

Days Inn West Springfield Hotel West Springfield

Days Inn West Springfield Ma

Best Western Springfield West

Best Western Springfield West Inn Hotel

Best Western Springfield West Inn West Springfield

Best Western Springfield West Inn Hotel West Springfield

Frequently asked questions

What's there to see near Best Western Springfield West Inn?

This hotel in West Springfield is within a 10-minute walk of Connecticut River and Big E. You'll also find MGM Springfield and Naismith Memorial Basketball Hall of Fame within a short drive.

How much does it cost to stay at Best Western Springfield West Inn?

As of Apr 28, 2025, prices found for a 1-night stay for 2 adults at Best Western Springfield West Inn on May 4, 2025 start from $93.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there parking available at Best Western Springfield West Inn?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Best Western Springfield West Inn have a casino?

No, Best Western Springfield West Inn doesn't have a casino.

Will I find an indoor pool at Best Western Springfield West Inn?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Best Western Springfield West Inn?

Couples staying at this hotel will appreciate amenities like a 24-hour fitness facility and free breakfast plus some guestrooms include free Internet access.

Are there hot tubs at Best Western Springfield West Inn?

No, there isn't a spa tub at this hotel.

Does Best Western Springfield West Inn have a restaurant with a breakfast menu?

Best Western Springfield West Inn offers free continental breakfast each morning though there is no restaurant.

Does Best Western Springfield West Inn allow pets to stay free of charge?

No, pets aren't allowed at Best Western Springfield West Inn though service animals are welcome.

Are there connecting rooms at Best Western Springfield West Inn?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Best Western Springfield West Inn?

The closest major airport to Best Western Springfield West Inn is Westfield, MA (BAF-Barnes Municipal), which is 13.8 mi away (24 minutes by car). Another top airport is Bradley Intl. Airport (BDL), which is located 22.4 mi away (27-minute drive).

Can I book a room with a balcony at Best Western Springfield West Inn?

No, there aren't any guestrooms with balconies at Best Western Springfield West Inn.

Best Western Springfield West Inn Reviews

8.0

Very Good

8.0/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

10/10 Excellent

Timothy

Apr 25, 2025

Stayed 1 night in Apr 2025

10/10 Excellent

Dominique

Apr 21, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable and close to the airport.

Quick stay before a flight out of Toronto. Room was super comfortable and as a bonus we were able to park our car for the week while we were away.

Stayed 1 night in Feb 2025

6/10 Okay

Alexandra

Apr 20, 2025

Disliked: Property conditions & facilities

Room was clean, staff were nice. The hotel itself is currently under construction-the vending machines were out of service, and the window unit was extremely loud every time that it went on. Close to a lot of great restaurants

Stayed 1 night in Apr 2025

10/10 Excellent

Jessica

Traveled with partner

Apr 20, 2025

Liked: Cleanliness, amenities, property conditions & facilities

This was my third stay, the hotel appears to have been renovated recently, at least the 3rd floor where I stayed. Very quiet and clean room. Comfortable stay.

Stayed 1 night in Apr 2025

8/10 Good

Shawn, Clarksburg

Apr 14, 2025

Liked: Staff & service, property conditions & facilities

Disliked: Cleanliness

Stayed 1 night in Apr 2025

8/10 Good

Elizabeth

Traveled with family

Apr 13, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The property is undergoing renovations yet was still clean and incredibly quiet with all the work going on. We had an updated room that reflected the improvements done— would stay again in a heartbeat.

Stayed 1 night in Apr 2025

8/10 Good

Dennis

Traveled with family

Apr 13, 2025

Liked: Cleanliness, room comfort

Good bang for your buck

Decent place for the price. Room was clean, carpets were fairly new. Overall it was pretty quiet so I slept good. Breakfast was also good for grab and go.

Stayed 1 night in Apr 2025

6/10 Okay

Joseph

Apr 12, 2025

Liked: Cleanliness, property conditions & facilities

Disliked: Staff & service

The hotel was fine and the price was right. We sat around for 20 minutes waiting for someone to help us check in. When the person finally arrived, she was unfriendly and unhelpful.

Stayed 1 night in Apr 2025

8/10 Good

kyle

Traveled with group

Apr 12, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Feb 2025

10/10 Excellent

Joe

Traveled with family and small children, Business traveler

Apr 6, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Staff was very friendly and helpful. Room was clean and comfortable. Breakfast was limited but heynitbwas free and well stocked and pretty decent. We enjoyed our 2 night stay. Would most likely stay again if back in the area.

Stayed 2 nights in Apr 2025

4/10 Poor

Mark

Business traveler

Apr 1, 2025

Liked: Cleanliness

Communication breakdown

After changing my reservation the hotel was unaware of the change and was confused why all of my belongings were still in the room following my second night. I'm not sure if the communication breakdown happened on hotels.com's end or the hotel, but it was frustrating to receive a call during the conference that I was attending.

Stayed 3 nights in Mar 2025

8/10 Good

Maritza

Traveled with family

Mar 31, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Although I only stayed one night, the service and staff were very good. Plus, the places I needed to go and where I could eat were very close by.

Stayed 1 night in Mar 2025

4/10 Poor

Connie

Mar 30, 2025

Liked: Staff & service

Disliked: Cleanliness, amenities, property conditions & facilities

People were nice at the front desk was the only good thing about it. I wouldn't even shower. Sofa and chairs in the lobby were filthy. Tables had coffee rings on them. Carpet was coming up in the room. Dirty sheets. The curtains were not on right partially down. Looks like a homeless place. Wish I could get my money back.

Stayed 3 nights in Mar 2025

10/10 Excellent

Eric

Mar 30, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Mar 2025

10/10 Excellent

Changwook

Traveled with family

Mar 30, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good good

Everything is good

Stayed 1 night in Mar 2025

10/10 Excellent

Diane

Mar 28, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 6 nights in Mar 2025

10/10 Excellent

Eric

Mar 28, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I love the facility. The front desk people were quite nice. The three young ladies that I did meet. I was there 2 days for a wedding. I would definitely recommend that hotel

Stayed 2 nights in Mar 2025

10/10 Excellent

Jessica

Traveled with partner

Mar 24, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This is the second time I’ve stayed here and it’s been great both times.

Stayed 1 night in Mar 2025

6/10 Okay

Nettie, Kennesaw

Mar 23, 2025

Liked: Staff & service

Rooms could use some updating. Older toilets, low seats, poor flush, no drain plug in sink. Need better hangers - kept falling off / thru notch. Dusty/dirty in corners. Staff was very friendly and welcoming. They’re breakfast and coffee was very good.

Stayed 2 nights in Mar 2025