Tru by Hilton Ashland

2.5 star property
Suburban hotel with a fitness center and a 24-hour front desk

Choose dates to view prices

Photo gallery for Tru by Hilton Ashland

Exterior
Business center
Desk, blackout drapes, iron/ironing board, free WiFi
Pool
Business center

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • Pet friendly
  • Air conditioning
  • Parking included
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
101 North Carter Road, Ashland, VA, 23005
  • Randolph-Macon College
    ‪20 min walk‬
  • Ashland/Hanover Visitor's Center
    ‪3 min drive‬
  • James River Cellars Winery
    ‪7 min drive‬
  • Richmond, VA (RIC-Richmond Intl.)
    ‪28 min drive‬

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Room options

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Hearing)

  • 231 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub

  • 231 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • 231 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • 231 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Hearing)

  • 399 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the neighborhood

Ashland

Located within a mile (2 km) of Randolph-Macon College, Tru by Hilton Ashland is within 2 miles (3 km) of Ashland/Hanover Visitor's Center. This 97-room hotel has free in-room WiFi, free self parking, and a gym.

What's nearby

  • Randolph-Macon College - 20 min walk
  • Henrico Sports & Events Center - 9 min drive
  • Meadow Event Park - 10 min drive
  • Kings Dominion - 10 min drive
  • Short Pump Town Center - 22 min drive

Getting around

  • Ashland Station - 9 min drive
  • Richmond Intl. Airport (RIC) - 28 min drive

Restaurants

  • ‪Chick-fil-A - ‬6 min walk
  • ‪McDonald's - ‬8 min walk
  • ‪Cookout - ‬9 min walk
  • ‪Cracker Barrel - ‬10 min walk
  • ‪McDonald's - ‬16 min walk

About this property

Tru by Hilton Ashland

Suburban hotel with a fitness center and a 24-hour front desk
Guests of Tru by Hilton Ashland enjoy a gym, free WiFi in public areas, and a business center. If you decide to drive, there's free parking. The 24-hour front desk has staff always at the ready. This hotel also has coffee/tea in a common area.
Guests can expect free WiFi and LCD TVs with cable channels. Bathrooms have hair dryers and free toiletries. Phones, ironing boards, and desks are also available. Housekeeping is available on request.
Recreational amenities at the hotel include a fitness center.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • Mini-fridge

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (on request)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 50 per accommodation, per stay
  • Dogs and cats only
  • 2 total pets
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru by Hilton Ashland Hotel
Tru by Hilton Ashland Ashland
Tru by Hilton Ashland Hotel Ashland

Frequently asked questions

Is free cancellation available at Tru by Hilton Ashland?

Tru by Hilton Ashland offers free cancellation on select room rates. If you'd like to learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at Tru by Hilton Ashland?

As of Feb 23, 2025, prices found for a 1-night stay for 2 adults at Tru by Hilton Ashland on Mar 3, 2025 start from $101.15, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of Tru by Hilton Ashland?

Based on positive ratings, guests enjoy the hotel's location in Ashland, which is close to Kings Dominion, Hanover County Courthouse, and James River Cellars Winery. You'll also find Hanover Country Club and Hanover Tavern nearby.

Will I be able to park at Tru by Hilton Ashland?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Tru by Hilton Ashland have a casino?

No, Tru by Hilton Ashland doesn't have a casino.

Will I find an indoor pool at Tru by Hilton Ashland?

No, there is no indoor pool at this hotel.

Does Tru by Hilton Ashland have a hot tub?

No, this hotel doesn't have a spa tub.

Does Tru by Hilton Ashland have a restaurant that serves breakfast?

No, Tru by Hilton Ashland doesn't have a restaurant that serves breakfast.

Will Tru by Hilton Ashland allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Tru by Hilton Ashland for a fee of USD 50 per accommodation, per stay.

Are there connecting rooms at Tru by Hilton Ashland?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Tru by Hilton Ashland?

The closest major airport to Tru by Hilton Ashland is Richmond Intl. Airport (RIC), which is 24.6 mi away (28 minutes by car).

Are there rooms with balconies at Tru by Hilton Ashland?

No, you won't find guestrooms with balconies at Tru by Hilton Ashland.

Tru by Hilton Ashland Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1013 out of 1499 reviews
Rating 8 - Good. 268 out of 1499 reviews
Rating 6 - Okay. 113 out of 1499 reviews
Rating 4 - Poor. 50 out of 1499 reviews
Rating 2 - Terrible. 55 out of 1499 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Convient EV charging
Stayed 1 night in Feb 2025

6/10 Okay

Janine

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The hotel clerk was unencumbered by any charisma but her eyelashes more than made up for that. The room was great. Very good value overall.
Stayed 1 night in Jan 2025

8/10 Good

Karin

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities
Staff was super friendly and accommodating
Stayed 1 night in Dec 2024

6/10 Okay

Robert

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

JOSE, Gordonville

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Easy check in. Plenty of dining options available.
Stayed 1 night in Dec 2024

10/10 Excellent

Vijayakumar

Traveled with family
Liked: Amenities, property conditions & facilities
Wonderful! Very friendly and supportive staff.
Stayed 1 night in Dec 2024

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice
Stayed 1 night in Dec 2024

8/10 Good

Vanessa

Stayed 1 night in Oct 2024

10/10 Excellent

Timothy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

4/10 Poor

Kathleen

Disliked: Property conditions & facilities, room comfort
Bad Experience at This Hotel
There were lots of issues at The Tru in Ashland: The blackout shade was broken and did not cover the entire window. The hotel is next to a truck stop, so we could see the truck lights all night and could not sleep. The AC fan would not go off and the wall control was broken. The water pressure was extremely weak. There was no soap dispenser in the shower. The room was noisy - we could hear people in adjacent rooms. The linens were poor quality. The elevator was slow and dirty. The location of the hotel is terrible....next to an old motel and a large truck stop. It was a disappointing stay for an overnight road trip. We have stayed in a number of Tru hotels, but this one was of poor quality.
Stayed 1 night in Nov 2024

8/10 Good

Latavia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it was great for the pricing, everything was up to date, comfortable, and organized, I was greeted with a smile and it was a smooth check in and check out
Stayed 1 night in Nov 2024

10/10 Excellent

Maryann

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service
Great front desk - Polite staff
Stayed 2 nights in Nov 2024

10/10 Excellent

Douglas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent professional and courteous service from both night and day front desk personnel…
Stayed 1 night in Nov 2024

8/10 Good

Kelvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall stay was very nice. The only issue was the water pressure was very low in the shower.
Stayed 1 night in Nov 2024

2/10 Terrible

Jasmine

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Multiple unknown charges current getting handled by corporate
Stayed 3 nights in Nov 2024

8/10 Good

James

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the room, lots of space, but woke up with a severe back ache. The bed felt like a slate of rocks.
Stayed 1 night in Nov 2024

10/10 Excellent

Doug

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great right off the interstate clean comfortable room and easy to find. Staff was welcoming and able to provide dining suggestions . I would definitely stay again.
Stayed 1 night in Nov 2024

10/10 Excellent

Daniel

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great, right off of I95. On and off in 1 minute. Food places around and shopping as well. Close to Kings Dominion.
Stayed 1 night in Nov 2024

2/10 Terrible

donna

Business traveler
Did not respond to one message I sent!!
Stayed 1 night in Nov 2024

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

4/10 Poor

Hannah

Traveled with partner
Disliked: Property conditions & facilities
My husband and I did not have a great experience. There was lady bugs galore in our room and we weren’t able to switch to another room because of them being booked to capacity. The front desk told me that other guests had been complaining of the lady bugs as well on a different floor. The curtain chain/string was broken and the bathroom shower could’ve used a little bit of updating/renovations. My husband and I will not be staying at this hotel again
Stayed 2 nights in Nov 2024

8/10 Good

Charles

Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2024

4/10 Poor

Marshall

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
My room had roaches in it. I have a video of the roach on the wall and a picture of the other one dead on the floor. I wouldn’t recommend anyone stay here.
Stayed 1 night in Nov 2024

4/10 Poor

William

Disliked: Property conditions & facilities, room comfort
Wont stay there again
Shower water pressure extremely weak, only warm water. Didnt clean my room one day, no microwave, allowed BARKING dogs at all times
Stayed 2 nights in Nov 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 1 night in Nov 2024