Tru by Hilton Ashland

2.5 star property
Suburban hotel with a fitness center and a 24-hour front desk

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Tru by Hilton Ashland

Exterior
Desk, blackout drapes, iron/ironing board, free WiFi
Business center
Pool
Lobby

Reviews

9.0 out of 10

Wonderful

Guests liked:

Clean rooms, comfy beds, friendly staff

Popular amenities

  • Pet friendly
    Pet friendly
  • Gym
    Gym
  • Air conditioning
    Air conditioning
  • 24/7 front desk
    24/7 front desk
  • Parking included
    Parking included
  • Free WiFi
    Free WiFi

Explore the area

Map
101 North Carter Road, Ashland, VA, 23005
  • Randolph-Macon College
    20 min walk
  • Ashland/Hanover Visitor's Center
    3 min drive
  • Hanover County Courthouse
    8 min drive
  • Richmond, VA (RIC-Richmond Intl.)
    28 min drive

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Room options

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Hearing)

  • 231 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub

  • 231 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • 231 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • 231 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Hearing)

  • 399 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Ashland

Located within a mile (2 km) of Randolph-Macon College, Tru by Hilton Ashland is within 2 miles (3 km) of Ashland/Hanover Visitor's Center. This 97-room hotel has free in-room WiFi, free self parking, and a gym.

What's nearby

  • Randolph-Macon College - 20 min walk - 1.1 miles
  • Ashland/Hanover Visitor's Center - 3 min drive - 1.4 miles
  • Henrico Sports & Events Center - 9 min drive - 7.1 miles
  • Kings Dominion - 10 min drive - 7.6 miles
  • Short Pump Town Center - 22 min drive - 19.7 miles

Getting around

  • Ashland Station - 9 min drive
  • Richmond Intl. Airport (RIC) - 28 min drive

Restaurants

  • ‪Chick-fil-A - ‬6 min walk
  • ‪McDonald's - ‬8 min walk
  • ‪Cookout - ‬9 min walk
  • ‪Cracker Barrel - ‬10 min walk
  • ‪McDonald's - ‬16 min walk

About this property

Tru by Hilton Ashland

Suburban hotel with a fitness center and a 24-hour front desk
Guests of Tru by Hilton Ashland enjoy a gym, free WiFi in public areas, and a business center. If you decide to drive, there's free parking. The 24-hour front desk has staff always at the ready. This hotel also has coffee/tea in a common area.
Guests can expect free WiFi and LCD TVs with cable channels. Bathrooms have hair dryers and free toiletries. Phones, ironing boards, and desks are also available. Housekeeping is available on request.
Recreational amenities at the hotel include a fitness center.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • Mini-fridge

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (on request)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 50 per accommodation, per stay
  • Dogs and cats only
  • 2 total pets
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru by Hilton Ashland Hotel
Tru by Hilton Ashland Ashland
Tru by Hilton Ashland Hotel Ashland

Frequently asked questions

Is free cancellation available at Tru by Hilton Ashland?

Tru by Hilton Ashland offers free cancellation on select room rates. If you'd like to learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at Tru by Hilton Ashland?

As of Nov 22, 2024, prices found for a 1-night stay for 2 adults at Tru by Hilton Ashland on Dec 8, 2024 start from $84.15, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of Tru by Hilton Ashland?

Based on positive ratings, guests enjoy the hotel's location in Ashland, which is close to Kings Dominion, Hanover County Courthouse, and James River Cellars Winery. You'll also find Hanover Country Club and Hanover Tavern nearby.

Will I be able to park at Tru by Hilton Ashland?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Tru by Hilton Ashland have a casino?

No, Tru by Hilton Ashland doesn't have a casino.

Will I find an indoor pool at Tru by Hilton Ashland?

No, there is no indoor pool at this hotel.

Does Tru by Hilton Ashland have a hot tub?

No, there isn't a spa tub at this hotel.

Does Tru by Hilton Ashland have a restaurant that serves breakfast?

No, Tru by Hilton Ashland doesn't have a restaurant that serves breakfast.

Will Tru by Hilton Ashland allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Tru by Hilton Ashland for a fee of USD 50 per accommodation, per stay.

Are there connecting rooms at Tru by Hilton Ashland?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Tru by Hilton Ashland?

The closest major airport to Tru by Hilton Ashland is Richmond Intl. Airport (RIC), which is 24.6 mi away (28 minutes by car).

Can I book a room with a balcony at Tru by Hilton Ashland?

No, there aren't any guestrooms with balconies at Tru by Hilton Ashland.

Reviews

9.0

Wonderful

Rating 10 - Excellent. 890 out of 1321 reviews" "
Rating 8 - Good. 239 out of 1321 reviews" "
Rating 6 - Okay. 101 out of 1321 reviews" "
Rating 4 - Poor. 43 out of 1321 reviews" "
Rating 2 - Terrible. 48 out of 1321 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Matthew

Stayed 3 nights in Aug 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Kylii

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing! Facility was brand new. Shower was great! Bed was hard. Pillows werent great.
Stayed 1 night in Aug 2024

10/10 Excellent

Shawanda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A new build, clean rooms, friendly staff and a lot of amenities! My mom and I loved the 24 hour coffee bar, they have a water station with free water, game room and free breakfast. I really enjoyed my quick overnight stay. 10/10 highly recommend!
Stayed 1 night in Aug 2024

10/10 Excellent

Jesse

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service! My son left his wallet after a stay It was found and shipped to us expediently with all the money still present!
Stayed 2 nights in Aug 2024

10/10 Excellent

Angelina

Excellent service very gracious and friendly
Stayed 1 night in Aug 2024

10/10 Excellent

Ilya

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Cristy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Min-Chih

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Jade

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel. Clean!!! Pool clean. Rooms clean. Gym clean. Lobby clean!!! Breakfast was good. Room was comfy.
Stayed 1 night in Aug 2024

10/10 Excellent

Ronald

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

4/10 Poor

Verified traveler

Disliked: Staff & service
The hotel has really declined in cleanliness and even more so, customer service. The woman at check in was rather snarky.
Stayed 1 night in Aug 2024

10/10 Excellent

Amara

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay so much. The room was clean and the beds were comfortable. The breakfast was decent. Amenities offered were great although we did not take advantage of everything due to the fact we needed to get back on the road. Staff were friendly. Would stay again.
Stayed 1 night in Aug 2024

6/10 Okay

Antonio

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Customer service was great, my problem was we had hair in our bed and shower had to go to the front desk to get more rags because most of the rags had holes in them. My sons room toilet got clogged but the young lady that night gave us a new room right away. Overall not a bad stay the rooms just needs more attention when being cleaned.
Stayed 2 nights in Aug 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay.
Stayed 1 night in Aug 2024

10/10 Excellent

Roseanna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was so nice and pleasant to deal with lady at the front desk was very informative and so helpful and sweet. Rooms are really soundproof beds are comfortable it would be nice if you’re new places that you build would have a seat in the shower of some kind for the elderly or the people that Can’t stand up very long
Stayed 1 night in Aug 2024

10/10 Excellent

joshua

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Best place to stay hands down
This place is one of my favorite palces to stay the employees are super friendly. The rooms are outstanding and love everything about it. This hoel really feels like a family place. The employees feel as if they are family and friends then someone just serving you
Stayed 1 night in Jul 2024

8/10 Good

Tonia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family time
Rooms were nice breakfast was somewhat of a pain… pancake machine wasn’t working properly and not a lot of options. But loved the pool table and shuffleboard! Pool was closed which was also a bummer.
Stayed 4 nights in Aug 2024

10/10 Excellent

don

Liked: Amenities
Awesome place
Stayed 1 night in Aug 2024

10/10 Excellent

Elisabeth

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my first time staying at a Tru hotel. I enjoyed the fresh decor and fun vibe. It was good for adults and families alike.
Stayed 1 night in Aug 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was pleasant.
Stayed 1 night in Aug 2024

6/10 Okay

Garret

Liked: Staff & service
Disliked: Cleanliness
Decent location, but unclean room.
The hotel and staff itself were fine. The room I stayed in showed evidence of having not been cleaned regularly (black residue on the floor… discovered by wiping a spill of water with a white cloth), build up on part of the floor. A hair that was too long to be mine in the sink, and some odd staining on the bench under the TV. The room was not cleaned or tended to during my two night stay.
Stayed 2 nights in Aug 2024

10/10 Excellent

Anthony

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was very clean. The girl There Saturday night around 7 at the desk was very nice and so was the gir in the morning. Just an overnight stay. The pool was not working , the lady Saturday evening said they were waiting for it to get serviced. I do alway pick a place with a pool, for I enjoy taking a swim. I was okay with it but if staying longer I may not be
Stayed 1 night in Aug 2024