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The Westin Richmond

4.0 star property
Suburban hotel with a 24-hour fitness center and a 24-hour business center

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Westin Richmond

Daily cooked-to-order breakfast (USD 10.50 per person)
Indoor pool
Lobby
Serves lunch and dinner
Courtyard

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Pool
  • Pet friendly
  • Breakfast available
  • Housekeeping

Explore the area

Map
6631 W Broad Street, Richmond, VA, 23230
  • Henrico Doctors' Hospital
    3 min drive
  • Shops at Willow Lawn
    5 min drive
  • University of Richmond
    5 min drive
  • Richmond, VA (RIC-Richmond Intl.)
    20 min drive

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Room options

View all photos for Suite, 1 Bedroom

Premium bedding, down comforters, pillowtop beds, in-room safe

Suite, 1 Bedroom

  • 760 sq ft
  • Sleeps 4
  • 1 Double Bed

View all photos for Traditional Room, 2 Double Beds

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Traditional Room, 2 Double Beds

  • 380 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 King Bed

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Traditional Room, 1 King Bed

  • 380 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 2 Queen Beds

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Traditional Room, 2 Queen Beds

  • 380 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 2 Queen Beds

Premium bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 2 Queen Beds

  • 380 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 2 Double Beds

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Traditional Room, 2 Double Beds

  • 380 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom

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Suite, 1 Bedroom

  • 760 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Corner

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Suite, 1 Bedroom, Corner

  • 760 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed

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Traditional Room, 1 King Bed

  • 380 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed (Hearing Accessible)

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Traditional Room, 1 King Bed (Hearing Accessible)

  • 380 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds (Hearing Accessible)

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Traditional Room, 2 Double Beds (Hearing Accessible)

  • 380 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 King Bed (Hearing Accessible)

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Traditional Room, 1 King Bed (Hearing Accessible)

  • 380 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

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Traditional Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • 380 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Mobility Accessible, Roll-In Shower)

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Suite, 1 Bedroom (Mobility Accessible, Roll-In Shower)

  • 760 sq ft
  • Sleeps 4
  • 1 Double Bed

View all photos for Traditional Room, 2 Queen Beds (Mobility Accessible, Tub)

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Traditional Room, 2 Queen Beds (Mobility Accessible, Tub)

  • 380 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 1 King Bed (Mobility Accessible, Transfer Shower)

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Traditional Room, 1 King Bed (Mobility Accessible, Transfer Shower)

  • 380 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed (Mobility Accessible, Transfer Shower)

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Traditional Room, 1 King Bed (Mobility Accessible, Transfer Shower)

  • 380 sq ft
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Richmond

Within a short walk of Bon Secours Heart Institute at Reynolds Crossing, The Westin Richmond is within 2 miles (3 km) of Henrico Doctors' Hospital. This 250-room, 4-star hotel has an indoor pool along with a 24-hour gym and free self parking.

What's nearby

  • Henrico Doctors' Hospital - 3 min drive
  • Lewis Ginter Botanical Garden - 5 min drive
  • University of Richmond - 5 min drive
  • Carytown - 7 min drive
  • Virginia Commonwealth University - 9 min drive

Getting around

  • Richmond Staples Mill Road Station - 3 min drive
  • Richmond Intl. Airport (RIC) - 20 min drive

Restaurants

  • ‪Burger King - ‬11 min walk
  • ‪McDonald's - ‬14 min walk
  • ‪Olive Garden - ‬15 min walk
  • ‪Denny's - ‬4 min walk
  • ‪Chipotle Mexican Grill - ‬15 min walk

About this property

The Westin Richmond

Suburban hotel with a 24-hour fitness center and a 24-hour business center
Guests staying at The Westin Richmond enjoy an indoor pool, a 24-hour gym, and free WiFi in public areas. Onsite parking is available, both free self and paid valet parking (USD 7.00 per night)—also useful is an area shuttle. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, concierge services, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include conference space, a 24-hour business center, and coffee/tea in a common area.
Guests can expect WiFi, wired internet, and 50-inch flat-screen TVs with satellite channels and Netflix. Pillowtop beds sport premium bedding and down comforters, and bathrooms offer hair dryers and designer toiletries. Coffee makers, laptop-compatible safes, and phones are other standard amenities. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Children under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, Filipino, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per day); wired internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Area shuttle
  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Uncovered valet parking on site (USD 7 per night; includes in/out privileges)
  • Uncovered extended parking on site (USD 7 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:30 AM for a fee: USD 10.50 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Crossings Bar and Lounge
  • Crossings Restaurant

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free crib
  • Free rollaway/extra bed
  • Grocery/convenience store
  • Indoor pool
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 22,761 square feet of conference space
  • 24-hour business center
  • 7 meeting rooms
  • Computer station

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Raised toilet seat
  • Thin carpet in room
  • Tile flooring in room
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2008
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium satellite channels
  • Hulu
  • Netflix
  • Pay movies
  • Streaming services

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 50.00 per accommodation, per night
  • Dogs and cats only
  • 2 total (40 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Certain rooms only
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Children 17 years old and younger stay free when using existing bedding
  • Free rollaway/extra beds are available
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • 2.00 percent tourism fee will be charged

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 10.50 per person
  • Fee for in-room wireless internet: USD 9.95 per day (rates may vary)
  • Fee for in-room wired internet: USD 9.95 per day (rates may vary)
  • Uncovered valet parking fee: USD 7.00 per night (in/out privileges)
  • Uncovered extended parking fee: USD 7 per day
  • Pet fee: USD 50.00 per accommodation, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 4:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? For a fee, this property offers valet parking, along with extended parking. There's also a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • The hotel can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 6 AM to 10 PM.
  • Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Richmond Westin
Westin Hotel Richmond
Westin Richmond
The Westin Richmond Hotel Richmond
Westin Richmond Hotel
The Westin Richmond Hotel
The Westin Richmond Richmond
The Westin Richmond Hotel Richmond

Frequently asked questions

Are free cancellation options available at The Westin Richmond?

The Westin Richmond offers free cancellation on select room rates. To learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at The Westin Richmond?

As of Dec 23, 2024, prices found for a 1-night stay for 2 adults at The Westin Richmond on Dec 24, 2024 start from $189.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near The Westin Richmond?

This hotel is located in Richmond, close to Lewis Ginter Botanical Garden, Carytown, and Science Museum of Virginia. You'll also find Shops at Willow Lawn and Regency Square Mall within a short drive.

Is parking available on site at The Westin Richmond?

Yes, self parking is offered for free at the hotel. Valet parking is available for USD 7.00 per night with in/out privileges. Accessible parking, free RV/bus/truck parking, and electric car charging are also available.

Does The Westin Richmond include a casino?

No, The Westin Richmond doesn't have a casino.

Will I find an indoor pool at The Westin Richmond?

Yes, this hotel has an indoor pool. Guests have pool access between 6 AM and 10 PM.

What do couples enjoy most about The Westin Richmond?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Does The Westin Richmond have a hot tub?

No, this hotel doesn't have a spa tub.

Does The Westin Richmond feature a restaurant that includes a breakfast menu?

Yes, The Westin Richmond serves a cooked-to-order breakfast for a surcharge each morning at Crossings Restaurant.

Will The Westin Richmond allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at The Westin Richmond for a fee of USD 50.00 per accommodation, per night. The property also provides food and water bowls.

Does The Westin Richmond have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from The Westin Richmond?

The closest major airport to The Westin Richmond is Richmond Intl. Airport (RIC), which is 14.8 mi away (20 minutes by car).

Are there rooms with balconies that I can book at The Westin Richmond?

No, there aren't any guestrooms with balconies at The Westin Richmond.

Does The Westin Richmond host weddings?

Take advantage of the wedding venue at The Westin Richmond if you plan to say "I do" during your trip.

The Westin Richmond Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 629 out of 1001 reviews" "
Rating 8 - Good. 235 out of 1001 reviews" "
Rating 6 - Okay. 70 out of 1001 reviews" "
Rating 4 - Poor. 33 out of 1001 reviews" "
Rating 2 - Terrible. 34 out of 1001 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Julia, Bellefonte

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

jason

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our Stay was perfect. A nice relaxing night with great ammenities.
Stayed 1 night in Oct 2024

10/10 Excellent

Abeid, Charlotte

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great amenities, friendly staff, ease of check-in/out process
Stayed 1 night in Sep 2024

10/10 Excellent

Julio

Liked: Cleanliness, staff & service, property conditions & facilities
Loved how clean the property was and how kind the staff were.
Stayed 1 night in Sep 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lighting was poor and was not able to get water in shower warm enough
Stayed 1 night in Sep 2024

10/10 Excellent

Henry

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
From the moment we pulled up to the front entrance, the staff was fantastic, everyone was pleasant and professional. The hotel was quiet, the room was clean and comfortable. I was there for a conference, and everything was perfect. My wife was with me, and the atmosphere was do relaxing, we stayed an extra night.
Stayed 1 night in Sep 2024

6/10 Okay

John, Fort Lauderdale

Liked: Cleanliness
Pet friendly
Stayed 1 night in Sep 2024

10/10 Excellent

Lynette

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is clean, modern, quiet and safe. The staff is friendly and helpful. There is plenty of parking. Easy drive to downtown Richmond. I thoroughly enjoyed my stay.
Stayed 2 nights in Sep 2024

10/10 Excellent

Larry

Stayed 1 night in Aug 2024

8/10 Good

James Houston

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were quite nice. Missed the robes and extra amenities, but I understand you have to make a profit and those things add up. The decor was lovely to look at, but the seating furniture in the room was the most uncomfortable ever!!! Looks cool but try sitting in it to read a book. Had to go to the lobby were the barrel chairs were great.
Stayed 4 nights in Aug 2024

10/10 Excellent

Ranel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Lori

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, property conditions & facilities
Always stay here when visiting our son at college. Clean and friendly staff.
Stayed 1 night in Aug 2024

10/10 Excellent

Philip

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Lori

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean rooms
Clean and friendly place for our family.
Stayed 2 nights in Jul 2024

6/10 Okay

Lynn

Liked: Cleanliness, staff & service
I stay in hotels due to work travel often. Rooms usually smell lived in. This was the furst room all year, where it smelled clean. That helped me to feel comfortable in and around the environment. The issues I experienced, the room door was hard to open as was the refrigerator (which I greatly appreciated). They were stuck and took some tugging and pushing to open the door.
Stayed 2 nights in Jul 2024

10/10 Excellent

Rovshan

Stayed 1 night in Jul 2024

4/10 Poor

Kiara

Disliked: Cleanliness, amenities, property conditions & facilities
In judging the previous reviews, I noticed most folks seemed to have had a positive experience at this Westin location. That being said, there were those negatives reviews that stuck out to me that should have had me to consider staying somewhere else. Here’s short of it all. This property is aesthetically beautiful from the outside. Once inside the lobby the front desk decor looks pretty nice. My room on the other hand was not up to par. Especially since these rooms around $200/night. There was hair in the shower, small spots of blood on the comforter and the carpet was soiled in the hallway and in my room as well. Lastly, when I preparing to check out, there was no one at the front desk. A couple of minutes later someone comes from the bar area and asked me if I’m checking out and how did I want my receipt. Not “How was your stay?” Overall this place is underwhelming and not worth the money in opinion. I will not be returning in the future.
Stayed 3 nights in Jul 2024

8/10 Good

Jackie

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

Bart

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Jul 2024

8/10 Good

JoAnn

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I was only there overnight and while the hotel was fine for my needs, it seems to lack the extras you expect from a Westin. Also, the front desk and restaurant staff were very low energy and provided the most basic level of service.
Stayed 1 night in Jul 2024

6/10 Okay

Art

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room with great service.
Stayed 1 night in Jun 2024

10/10 Excellent

Kristin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed there for a college reunion, so ewe didn't spend too much time in the hotel, but it was very nice.
Stayed 1 night in Jun 2024