Embassy Suites by Hilton Richmond

3.5 star property
Suburban hotel with 2 restaurants and free breakfast

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Photo gallery for Embassy Suites by Hilton Richmond

Lobby
Lobby
Exterior
In-room safe, desk, laptop workspace, iron/ironing board
Lobby
Reviews
8.4

Very good

Popular amenities

  • Breakfast included
  • Restaurant
  • PoolPoolPool
  • Parking availableParking availableParking available
  • BarBarBar
  • Room serviceRoom serviceRoom service

Explore the area

Map
2925 Emerywood Pkwy, Richmond, VA, 23294
  • Popular LocationHenrico Doctors' Hospital4 min drive
  • Popular LocationLewis Ginter Botanical Garden6 min drive
  • Popular LocationUniversity of Richmond6 min drive
  • AirportRichmond, VA (RIC-Richmond Intl.)21 min drive

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Room options

Suite, 1 King Bed, Accessible (Roll-In Shower)

8.2/10 Very Good
  • 300 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible, Bathtub

9.7/10 Exceptional
  • 300 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 2 Double Beds, Accessible, Bathtub

8.5/10 Very Good
  • 300 sq ft
  • Sleeps 6
  • 2 Double Beds

Suite, 1 King Bed, Shower

  • 300 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Shower

9/10 Wonderful
  • 300 sq ft
  • Sleeps 4
  • 1 King Bed

Corner Suite, 1 King Bed, Shower

8.9/10 Excellent
  • 350 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds, Bathtub

9.3/10 Wonderful
  • 300 sq ft
  • Sleeps 6
  • 2 Queen Beds

Family Suite, Multiple Beds (3 Rooms)

8.2/10 Very Good
  • 600 sq ft
  • Sleeps 7
  • 1 King Bed and 2 Queen Beds

Capital Suite, 1 King Bed, Shower

  • 400 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible, Corner (Roll-In Shower)

  • 350 sq ft
  • Sleeps 4
  • 1 King Bed

Similar properties

About the neighborhood

Richmond

Embassy Suites by Hilton Richmond places you within a 10-minute drive of popular sights such as Lewis Ginter Botanical Garden and Children's Museum of Richmond. This 225-room hotel welcomes guests with conveniences like 2 restaurants, an indoor pool, and free in-room WiFi.

What's nearby

  • Henrico Doctors' Hospital - 4 min drive
  • Lewis Ginter Botanical Garden - 6 min drive
  • University of Richmond - 6 min drive
  • Virginia Museum of Fine Arts - 10 min drive
  • Greater Richmond Convention Center - 11 min drive

Getting around

  • Richmond Staples Mill Road Station - 4 min drive
  • The preferred airport is Richmond Intl. Airport (RIC): 22-min drive, 15.7 mi/25.2 km.

Restaurants

  • Burger King - 9 min walk
  • McDonald's - 6 min walk
  • Olive Garden - 7 min walk
  • Buffalo Wild Wings - 2 min drive
  • Denny's - 2 min drive

About this property

Embassy Suites by Hilton Richmond

Suburban hotel with 2 restaurants and free breakfast
Guests of Embassy Suites by Hilton Richmond have access to an indoor pool, a gym, and free WiFi in public areas. Self parking is available for USD 10.00 per day. The front desk is staffed 24 hours a day to help with dry cleaning/laundry and luggage storage. Additional amenities include a conference center, express check-in, and express check-out.
LCD TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms offer hair dryers and free toiletries. IPod docks, dining areas, and sitting areas are also available. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 18 years old are not allowed in the swimming pool or spa tub without adult supervision.

Languages

Bulgarian, English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (USD 10 per day; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available on weekdays 6:30 AM to 9:30 AM
  • 2 restaurants
  • A bar/lounge
  • Free daily manager's reception

Restaurants on site

  • Atrium
  • E'terie Bar and Grill

Things to do

  • Gym
  • Indoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Living room
  • Rollaway/extra bed (surcharge)
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 12 meeting rooms
  • Conference center (10,000 square feet of space)

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • Ballroom
  • Built in 1986
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Entertainment

  • iPod dock
  • LCD TV with premium cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Late-night room service
  • Microwave
  • Refrigerator
  • Separate dining area
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Fan
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in fee for check-in between 3:00 AM and 6:00 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out fee: USD 25.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests are recommended to download the property's Hilton Honors App mobile app before check-in

Access methods

Staffed front desk, smart lock

Pets

  • This property welcomes pets for USD 75 per accommodation, per stay
  • Dogs and cats only
  • Service animals exempt from fees

Children and extra beds

  • Children 17 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 15.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Uncovered self parking fee: USD 10.00 per day (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 3:00 AM and 6:00 AM
  • Late check-out fee: USD 25.00
  • Rollaway bed fee: USD 15.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
  • Check-in: 4 PM—-2:00 AM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? For a fee, this property offers self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Contactless check-in and contactless check-out are available.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • Pool access available from 6:00 AM to 10:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Commerce
Embassy Suites Commerce Hotel
Embassy Suites Commerce Hotel Richmond Center
Embassy Suites Richmond Commerce Center
Embassy Suites Richmond - The Commerce Hotel Richmond
Embassy Suites Richmond Commerce Center Hotel
Embassy Suites Commerce Center Hotel
Embassy Suites Commerce Center
Embassy Suites Hilton Richmond Hotel
Embassy Suites Hilton Richmond
Embassy Suites Richmond The Commerce Center
Embassy Suites by Hilton Richmond Hotel
Embassy Suites by Hilton Richmond Richmond
Embassy Suites by Hilton Richmond Hotel Richmond

Frequently asked questions

Is a free cancellation option available at Embassy Suites by Hilton Richmond?

Embassy Suites by Hilton Richmond offers free cancellation on some room rates. For additional details, look at the cancellation policy on Orbitz.

How much does it cost to stay at Embassy Suites by Hilton Richmond?

As of Jun 6, 2024, prices found for a 1-night stay for 2 adults at Embassy Suites by Hilton Richmond on Jun 9, 2024 start from $169.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do near Embassy Suites by Hilton Richmond?

Based on positive ratings, guests enjoy the hotel's location in Richmond, which is close to Richmond Raceway, Lewis Ginter Botanical Garden, and Carytown. You'll also find Monument Avenue and Science Museum of Virginia within a short drive.

Will I be able to park at Embassy Suites by Hilton Richmond?

Yes, uncovered parking is offered for USD 10.00 per day with in/out privileges. Accessible parking is also available for guests.

Does Embassy Suites by Hilton Richmond have a casino on the premises?

No, Embassy Suites by Hilton Richmond doesn't have a casino.

Is there an indoor pool at Embassy Suites by Hilton Richmond?

Yes, this hotel has an indoor pool. Guests have pool access between 6:00 AM and 10:00 PM.

What do couples enjoy most about Embassy Suites by Hilton Richmond?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and 2 restaurants.

Are there hot tubs at Embassy Suites by Hilton Richmond?

No, but some guestrooms at this hotel feature jetted bathtubs.

Does Embassy Suites by Hilton Richmond have a restaurant that serves breakfast?

Yes, Embassy Suites by Hilton Richmond has 2 restaurants, and serves free buffet breakfast on weekday mornings.

Does Embassy Suites by Hilton Richmond allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Embassy Suites by Hilton Richmond for a fee of USD 75 per accommodation, per stay.

Does Embassy Suites by Hilton Richmond have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Where is the closest airport to Embassy Suites by Hilton Richmond?

The closest major airport to Embassy Suites by Hilton Richmond is Richmond Intl. Airport (RIC), which is 15.7 mi away (22 minutes by car).

Are there rooms with balconies that I can book at Embassy Suites by Hilton Richmond?

Yes, some guestrooms at Embassy Suites by Hilton Richmond offer a balcony.

Embassy Suites by Hilton Richmond Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 551 out of 1011 reviews" "
Rating 8 - Good. 236 out of 1011 reviews" "
Rating 6 - Okay. 99 out of 1011 reviews" "
Rating 4 - Poor. 72 out of 1011 reviews" "
Rating 2 - Terrible. 53 out of 1011 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very accommodating and friendly.
Stayed 3 nights in Mar 2024

4/10 Poor

Joel

Traveled with family
Disliked: Cleanliness, property conditions & facilities
$10/day parking fee that was only just started March 1 is something they should remove. The room we were given was clearly smoked in prior to our arrival. When I called the desk they told me they had no other room to give us and would make sure to clean the room with a disinfectant. The next day, after our room service the room smelt the same. SMOKING in any room should not be allowed. There was a group of younger people staying in the hotel and nobody controlled them. young kids ran around the lobby, the restaurant and the halls all day and night.
Stayed 2 nights in Mar 2024

10/10 Excellent

Charles

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ease of parking, close to shopping and dining areas, superior full breakfast and clean comfortable rooms. Did not like that a $10/day charge has been added to the parking but understand that it is needed due to the new hotel that opened next to it.
Stayed 2 nights in Feb 2024

10/10 Excellent

Rodney

Liked: Cleanliness, staff & service, property conditions & facilities
The only problem I had was the check in was at 4:00 clock and I couldn’t check in until 6:00 because they had extended peoples checkouts which delayed cleaning and readiness of rooms .
Stayed 1 night in Feb 2024

8/10 Good

Ken, Redmond

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel delivered on all of the Embassy Suites signature experiences - great breakfast, easy check-in, spacious rooms with a living room that has a sofa bed along with two very comfortable beds. No complaints! The only thing was that there was some upgrades being done so some sections of the hotel were blocked off with construction signs. I am sure the improvements will be worth it.
Stayed 1 night in Feb 2024

6/10 Okay

Margaret

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Kendra

Liked: Cleanliness, property conditions & facilities
Everything was good no complaints
Stayed 2 nights in Feb 2024

10/10 Excellent

Paula, La Cañada Flintridge

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

4/10 Poor

Jennie

Traveled with family
Liked: Staff & service
Friendly staff but…
We stayed here for a week to be near the hospital. The staff was very nice but the hotel itself was not great. Very slow elevators and one was out of order our entire stay. Dirty hall carpets including a dead roach there for days. Crumbs and dirt on tile floors in and around bar/atrium. I never saw anyone vacuum or sweep our entire stay. The hotel was very dark. Very low lighting in halls and atrium. Rooms very dark and low lighting. Housekeeping was terrible. We asked to get our bedsheets changed after several days and all they did was make the beds with the same dirty sheets. They never put the duvet inside the duvet cover, was just laid on top. The bathroom was so tiny we had to stand to the side of the toilet to close the door. Only one sink. Same in all rooms we were told. Leak in our shower and mold and rust on the door. The heater was not working and engineering came 3 times and it was never fixed. Either freezing cold or very warm in both rooms. Happy hour had complimentary wine and some liquors but they were out of white wine and had limited choices after our first night. The breakfast bar was not bad. Nice made to order omelet bar. Overall, the hotel is very dark and outdated and needs a major update. Not at all what we are accustomed to at Embassy Suites.
Stayed 6 nights in Feb 2024

8/10 Good

Amber

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024