2/10 Terrible
Capenhurst
Mar 23, 2025
Disliked: Cleanliness, staff & service, property conditions & facilities
Room number 1 was dirty, purchased my own cleaning supplies and came back to clean it myself. Water would not get even luke warm. Called front desk and told them I had the water running for about 15 minutes before, I was asked to wait 30 minutes. I asked to be moved.
Very inconvenient. I had hopes to get a room that was clean, without cob webs, cracks in the wall and a door that would close properly.
2nd room was identical but had an extra chair.
The maintenance and upkeep is severely lacking, simple things like new caulking and correct plumbing work would go a long ways. This room had a shower head that wasn’t on properly, the toilet was leaking and there was mold in the grout.
The “blanket” is so cheap and thin I woke up cold and had to put on extra layers.
I was honestly too exhausted to move again, I was only here for that night.
I wouldn’t recommend this hotel to anyone, I have no idea how it had good reviews.
I think the motel 6 looked in better condition.
Capenhurst
Stayed 2 nights in Mar 2025