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Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection

2.5 star property
Family-friendly hotel with free breakfast and a fitness center

Choose dates to view prices

Photo gallery for Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection

Property amenity
Reception
Seasonal outdoor pool, open 10:00 AM to 10 PM, free cabanas
Desk, laptop workspace, blackout drapes, iron/ironing board
Point of interest

Reviews

7.4 out of 10
Good

Popular amenities

  • Hot Tub
  • Room service
  • Bar

Explore the area

Map
50 Comstock Street, Richland, WA, 99352
  • Howard Amon Park
    ‪7 min walk‬
  • Columbia Point Golf Course
    ‪19 min walk‬
  • Kadlec Regional Medical Center
    ‪3 min drive‬
  • Richland, WA (RLD)
    ‪9 min drive‬

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Room options

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking (Efficiency)

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed, Non Smoking (Efficiency)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Courtyard View

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Courtyard View

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, Multiple Beds, Non Smoking

Standard Room, Multiple Beds, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, Multiple Beds, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, River View

Standard Room, 1 King Bed, Non Smoking, River View | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, River View

  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking (Larger Room)

Standard Room, 1 King Bed, Non Smoking (Larger Room) | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking (Larger Room)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (Efficiency)

Suite, 1 King Bed, Non Smoking (Efficiency) | Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed, Non Smoking (Efficiency)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

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LivAway Suites Tri-Cities- Richland

South Richland
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
8.6 out of 10, Excellent, 93 reviews
The price is $136
includes taxes & fees
$120 per night
Apr 30 - May 1
LivAway Suites Tri-Cities- Richland

About the neighborhood

Richland

Located in South Richland within a short walk of Howard Amon Park, Richland Riverfront Hotel, an Ascend Hotel Collection Member is within a mile (2 km) of other popular sights such as Columbia Point Golf Course. This 136-room hotel welcomes guests with free breakfast and conveniences like free in-room WiFi and free self parking.

What's nearby

  • Howard Amon Park - 7 min walk - 0.4 miles
  • Richland - Benton City Loop - 11 min walk - 0.6 miles
  • Columbia Point Golf Course - 19 min walk - 1.0 mile
  • Kadlec Regional Medical Center - 3 min drive - 1.4 miles
  • Toyota Center - 8 min drive - 5.2 miles

Getting around

  • Pasco Station - 14 min drive
  • Richland, WA (RLD) - 9 min drive

Restaurants

  • ‪Wendy's - ‬19 min walk
  • ‪Starbucks - ‬13 min walk
  • ‪Applebee's Grill + Bar - ‬13 min walk
  • ‪Flight Tap & Table - ‬2 min drive
  • ‪Roasters Coffee - ‬7 min walk

About this property

Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection

Family-friendly hotel with free breakfast and a fitness center
Guests staying at Richland Riverfront Hotel, an Ascend Hotel Collection Member enjoy a children's pool, a gym, and a sauna. If you drive, put free parking to good use. The front desk is staffed 24/7 to help secure valuables, and answer any questions about the accommodations. Other amenities at this golf hotel include free WiFi in public areas, a hot tub, and a conference center.
Guests can stay connected with free WiFi. Bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Refrigerators, microwaves, and coffee makers are also available. Housekeeping is available on request.
A children's pool, a seasonal outdoor pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, Spanish

Similar properties

Exterior

Holiday Inn Richland on the River by IHG

  • Pool
  • Hot Tub
  • Pet friendly
  • Parking included
8.4 out of 10, Very Good, 698 reviews
The price is $143
includes taxes & fees
$127 per night
May 11 - May 12
Holiday Inn Richland on the River by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Salud Bar & Kitchen

Things to do

  • 36-hole adjacent golf course
  • Arcade/game room
  • Basketball
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Gym
  • Hot tub
  • Playground
  • Sauna
  • Seasonal outdoor pool

Family friendly

  • Arcade/game room
  • Children's pool
  • Fenced pool
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Wedding services

Business services

  • 24-hour business center
  • 5 meeting rooms
  • Computer station
  • Conference center (720 square feet of space)

Outdoors

  • Free pool cabanas
  • Garden
  • On a river
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Handrails in stairways
  • No elevator
  • Pool access ramp on site
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 floors
  • 5 buildings
  • Art Deco architecture
  • Banquet hall
  • Built in 1968
  • Renovated entire property - December 2019
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Room service

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 30.00 per pet, per night, plus a deposit of USD 50.00 per stay
  • Dogs only
  • 2 total pets
  • Pets may not be left unsupervised
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Up to 3 kids 17 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Service fee: USD 7.00 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet deposit: USD 50.00 per stay
  • Pet fee: USD 30.00 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-1:00 AM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit.

Additional information about polices, regulations, and more:

  • The seasonal pool is open from April to October.
  • Pool access available from 10:00 AM to 10 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.

Property is also known as

Shilo Inn Suites Hotel Richland
Shilo Inn Suites Richland
Richland Shilo Inn
Shilo Inn Richland Hotel Richland
Shilo Inn Suites Hotel Richland
Riverfront Hotel SureStay Collection by Best Western
The Riverfront Hotel SureStay Collection by Best Western
Richland Riverfront Hotel an Ascend Hotel Collection Member

Frequently asked questions

Is a free cancellation option available at Richland Riverfront Hotel, an Ascend Hotel Collection Member?

Richland Riverfront Hotel, an Ascend Hotel Collection Member provides free cancellation on select room rates. To learn more, review the cancellation policy on our site.

How much does it cost to stay at Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection?

As of Apr 27, 2025, prices found for a 1-night stay for 2 adults at Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection on May 7, 2025 start from $127.97, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see around Richland Riverfront Hotel, an Ascend Hotel Collection Member?

This hotel is situated in South Richland within a 10-minute walk of Columbia River and Howard Amon Park. You'll also find Richland - Benton City Loop and Columbia Point Golf Course less than a mile away.

Is parking available on site at Richland Riverfront Hotel, an Ascend Hotel Collection Member?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Richland Riverfront Hotel, an Ascend Hotel Collection Member feature a casino?

No, Richland Riverfront Hotel, an Ascend Hotel Collection Member doesn't have a casino.

Will I find an indoor pool at Richland Riverfront Hotel, an Ascend Hotel Collection Member?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub. Guests have access between 10:00 AM and 10 PM and the seasonal pool is normally open from April until October.

What amenities will couples enjoy at Richland Riverfront Hotel, an Ascend Hotel Collection Member?

This riverfront hotel offers plenty of amenities for couples including a bar, a restaurant, and free pool cabanas.

Does Richland Riverfront Hotel, an Ascend Hotel Collection Member have a hot tub?

Yes, guests can enjoy a spa tub at this hotel.

Does Richland Riverfront Hotel, an Ascend Hotel Collection Member feature a restaurant that includes a breakfast menu?

Yes, Richland Riverfront Hotel, an Ascend Hotel Collection Member serves free buffet breakfast at Salud Bar & Kitchen each morning.

Will Richland Riverfront Hotel, an Ascend Hotel Collection Member allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Richland Riverfront Hotel, an Ascend Hotel Collection Member for a fee of USD 30.00 per pet, per night. A deposit of USD 50.00 per stay is collected.

Does Richland Riverfront Hotel, an Ascend Hotel Collection Member have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How far is the airport from Richland Riverfront Hotel, an Ascend Hotel Collection Member?

The closest major airport to Richland Riverfront Hotel, an Ascend Hotel Collection Member is Richland, WA (RLD), which is 5.6 mi away (9 minutes by car). Another top airport is Tri-Cities Airport (PSC), which is located 10.9 mi away (13-minute drive).

Are there rooms with balconies that I can book at Richland Riverfront Hotel, an Ascend Hotel Collection Member?

No, there aren't any guestrooms with balconies at Richland Riverfront Hotel, an Ascend Hotel Collection Member.

Does Richland Riverfront Hotel, an Ascend Hotel Collection Member have a wedding venue?

If wedding bells are in your future, take advantage of the wedding venue at Richland Riverfront Hotel, an Ascend Hotel Collection Member.

Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 210 out of 570 reviews
Rating 8 - Good. 149 out of 570 reviews
Rating 6 - Okay. 94 out of 570 reviews
Rating 4 - Poor. 55 out of 570 reviews
Rating 2 - Terrible. 62 out of 570 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

Capenhurst

Disliked: Cleanliness, staff & service, property conditions & facilities
Room number 1 was dirty, purchased my own cleaning supplies and came back to clean it myself. Water would not get even luke warm. Called front desk and told them I had the water running for about 15 minutes before, I was asked to wait 30 minutes. I asked to be moved. Very inconvenient. I had hopes to get a room that was clean, without cob webs, cracks in the wall and a door that would close properly. 2nd room was identical but had an extra chair. The maintenance and upkeep is severely lacking, simple things like new caulking and correct plumbing work would go a long ways. This room had a shower head that wasn’t on properly, the toilet was leaking and there was mold in the grout. The “blanket” is so cheap and thin I woke up cold and had to put on extra layers. I was honestly too exhausted to move again, I was only here for that night. I wouldn’t recommend this hotel to anyone, I have no idea how it had good reviews. I think the motel 6 looked in better condition.
Stayed 2 nights in Mar 2025

4/10 Poor

Sarah

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We knew the pool was closed for the season, but when we arrived, the hot tub was not working and they didn't expect it to be fixed for 2-more months. Also, the sauna wasn't working. The photo of the fire pit and deck must belong to the restaurant because there certainly was no nice outdoor seating area available for guests. The rooms are directly open to the outdoors with curtains that don't close properly so people walking by can see into your room. The rooms are also very small and we literally had to take turns getting dressed. There was no closet for the clothes, just an open air hook. No hooks in the bathroom to hand anything while you're showering. Sketchy people in the parking lot and people coming and going all night. Only redeeming quality was that you could walk to the river.
Stayed 2 nights in Mar 2025

8/10 Good

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
It was conveniently located for my trip.
Stayed 1 night in Mar 2025

10/10 Excellent

Doug

Liked: Staff & service, property conditions & facilities
A 2 night stay with 4 adults. It was clean and they offered really fun amenities. Basketball, pool, video game room and more. Staff at the hotel and restaurant were very good!
Stayed 2 nights in Jan 2025

10/10 Excellent

Diana, Wichita falls

Liked: Cleanliness, amenities
I loved this hotel everyone was nice and friendly breakfast was great rooms are very roomy
Stayed 1 night in Jan 2025

10/10 Excellent

Zachary

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Suites are big and roomy, quiet and the full fridge is awesome. Although the deposit the first time we stayed (in May 2024) was only $50 vs $150 this time was a lil disappointing, it was a great stay
Stayed 1 night in Jan 2025

10/10 Excellent

Shane

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable bed and linens
Stayed 2 nights in Jan 2025

8/10 Good

LYNNE

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I am so glad for the breakfasts offered to my family while we stay with you. I do ask you to consider offering some gluten free options as 3 of the 10 of us have to bring our own food to suppliment your breakfasts. It would be great to have a gluten free bread choice and a gluten free meat choice. Thank you for having us once again. We'll be back.
Stayed 2 nights in Jan 2025

10/10 Excellent

Liney

Stayed 2 nights in Oct 2024

6/10 Okay

Charles

Stayed 1 night in Jan 2025

8/10 Good

Sandra

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room with a comfortable bed!
Stayed 1 night in Jan 2025

4/10 Poor

Scott

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

6/10 Okay

Patty M

Traveled with group
Liked: Cleanliness, staff & service, amenities
Bed was rough to sleep on. Hot water came in 10 minutes after running. Good stay overall, staff was great. Thank you!
Stayed 1 night in Dec 2024

10/10 Excellent

Busra

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience
Stayed 1 night in Dec 2024

2/10 Terrible

Holly

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
No hot water the 1st day. Christmas Day so no one there to fix it!
Stayed 2 nights in Dec 2024

8/10 Good

Fe

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good and will plan to stay again when Travel / baseball season start. I love it due reasonable rate that i can afford. Thank you for enjoyable stay
Stayed 2 nights in Dec 2024

10/10 Excellent

Peter

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely recommend!
Stayed 2 nights in Dec 2024

8/10 Good

kevin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast, front desk, room fursjing etc all very nice. One disappintment: I stayed two nights and msid room service never did the oom. No new toeeld or bed or anything. Not what I expected
Stayed 3 nights in Dec 2024

10/10 Excellent

Jonathan, HONOLULU

Liked: Cleanliness, staff & service, amenities
dated but good value
Stayed 7 nights in Dec 2024

10/10 Excellent

Roxeth, Fullerton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk girl was amazing.
Stayed 1 night in Dec 2024

8/10 Good

Charles

Stayed 1 night in Nov 2024

10/10 Excellent

Bran

Stayed 1 night in Sep 2024

10/10 Excellent

Kent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent setup.pool and hottub outside..great rooms most excellent staff.
Stayed 2 nights in Oct 2024

10/10 Excellent

JOSE LUIS

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 1 night in Nov 2024

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