Garza Blanca Preserve Resort & Spa - All Inclusive

5.0 star property
Luxury property on the beach, with 3 outdoor pools
VIP Access

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Photo gallery for Garza Blanca Preserve Resort & Spa - All Inclusive

3 outdoor pools, pool umbrellas
The Grand Penthouse | Premium bedding, minibar, in-room safe, blackout drapes
Room (Upgrade to Mousai) | Premium bedding, minibar, in-room safe, blackout drapes
Honeymoon Suite | Premium bedding, minibar, in-room safe, blackout drapes
Aerial view

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • On private beach
  • Hot Tub
  • Bar

Explore the area

Map
Km 8 Carretera Barra de Navidad, Puerto Vallarta, JAL, 48390
  • Garza Blanca Beach
    ‪4 min walk‬
  • Los Arcos
    ‪3 min drive‬
  • Playa Gemelas
    ‪4 min drive‬
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪43 min drive‬
VIP Access
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  • Expect exceptional service
  • Extra savings and perks for Rewards members

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Room options

Ultra Two Bedroom Panoramic Suite

  • Ocean view
  • 3229 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

Three Bedroom Suite Panoramic

  • Ocean view
  • 4214 sq ft
  • Sleeps 8
  • 2 King Beds and 2 Queen Beds

Ultra Three Bedroom Panoramic Suite

  • Bay view
  • 4208 sq ft
  • Sleeps 8
  • 2 King Beds, 2 Queen Beds and 1 Double Sofa Bed

Sanctuary Jr Suite Queen

  • 1216 sq ft
  • Sleeps 4
  • 2 Queen Beds

Family Suite, 2 Bedrooms, Kitchen, Ocean View

  • Ocean view
  • 3229 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Three Bedroom Suite Ocean Front

  • Ocean view
  • 4327 sq ft
  • Sleeps 8
  • 2 King Beds and 2 Queen Beds

Ultra Junior Suite Panoramic

  • Partial ocean view
  • 990 sq ft
  • Sleeps 2
  • 1 King Bed

Skyline Penthouse

  • 1785 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Queen Beds

  • Ocean view
  • 634 sq ft
  • Sleeps 4
  • 2 Queen Beds

Sanctuary Ultra Jr Suite King

  • Sleeps 2
  • 1 King Bed

Junior Panoramic Suite

  • Ocean view
  • 985 sq ft
  • Sleeps 2
  • 1 King Bed

Two Bedroom Suite Ocean Front

  • Ocean view
  • 2088 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

Room (Upgrade to Mousai)

  • Mountain view
  • 1065 sq ft
  • Sleeps 2
  • 1 King Bed

The Sanctuary Playhouse Suite

  • Sleeps 4
  • 1 King Bed and 2 Queen Beds

One Bedroom Suite

  • Ocean view
  • 1550 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

The Grand Penthouse

  • Ocean view
  • 5000 sq ft
  • Sleeps 6
  • 3 King Beds

Oceanfront Penthouse

  • Ocean view
  • 3700 sq ft
  • Sleeps 8
  • 3 King Beds

Sanctuary Ultra Jr Suite Queen

  • 1113 sq ft
  • Sleeps 4
  • 2 Queen Beds

Sanctuary Ultra Corner Suite

  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed

  • Ocean view
  • 635 sq ft
  • Sleeps 2
  • 1 King Bed

Honeymoon Suite

  • Partial ocean view
  • 1322 sq ft
  • Sleeps 2
  • 1 King Bed

Sanctuary Jr Suite King

  • Ocean view
  • 1152 sq ft
  • Sleeps 2
  • 1 King Bed

Sanctuary Corner Suite

  • 1655 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Puerto Vallarta

Located in South Zone, Garza Blanca Preserve Resort & Spa - All Inclusive is adjacent to Bay of Banderas and within a 5-minute walk of other popular sights like Garza Blanca Beach. This 164-room, 5-star property has 3 outdoor pools along with a private beach and a full-service spa.

What's nearby

  • Garza Blanca Beach - 4 min walk - 0.2 miles
  • Playa Palmares - 8 min walk - 0.4 miles
  • Los Arcos - 3 min drive - 1.9 miles
  • Playa Gemelas - 4 min drive - 1.8 miles
  • Playa Mismaloya - 7 min drive - 2.7 miles

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 43 min drive

Restaurants

  • ‪Blanca Blue Restaurant & Lounge - ‬2 min walk
  • ‪BocaDos STK - ‬6 min walk
  • ‪Noi - ‬8 min walk
  • ‪Hiroshi - ‬6 min walk
  • ‪Aquazul Beach Bar & Lounge - ‬4 min walk

About this property

Garza Blanca Preserve Resort & Spa - All Inclusive

Luxury property on the beach, with 3 outdoor pools
Garza Blanca Preserve Resort & Spa - All Inclusive features a private beach, a full-service spa, and 3 outdoor pools. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for USD 35 per person one-way. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and securing valuables. Other amenities at this beach property include a children's pool, free WiFi in public areas, and a hot tub.
Guests can expect free WiFi and TVs with satellite channels and DVD players. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and free toiletries. Minibars, coffee makers, and free local calls are also available.
A private beach and an outdoor tennis court are featured at the property. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa Imagine has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Daily full breakfast available 7:00 AM to noon for a fee: USD 35 per person
  • 3 bars/lounges
  • 6 restaurants
  • A poolside bar

Restaurants on site

  • Aqua Azul
  • Blanca Blue Restaurant
  • Bocados STK Bites Meats
  • Hiroshi $
  • The Rooftop $

Things to do

  • 3 outdoor pools
  • Beach yoga
  • Children's pool
  • Ecotours
  • Free children's club
  • Full-service spa
  • Hiking/biking trails
  • Hot tub
  • Kayaking
  • Outdoor tennis court
  • Snorkeling

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • DVD player
  • Free children's club
  • Free supervised activities for children
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • On a private beach
  • Pool umbrellas

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Braille/raised signage
  • Height-adjustable showerhead
  • Magnifying mirror
  • No elevator
  • Portable bathtub seat
  • Well-lit path to entrance

More

  • 11 floors
  • 5 buildings
  • Built in 2009
  • Designated smoking areas
  • Mediterranean architecture

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • DVD player
  • Netflix
  • Pay movies
  • Streaming services
  • TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Shared accommodations
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Up to 2 kids 12 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 25.0 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately USD 35 per person
  • Airport shuttle fee: USD 35 per person (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector, a security system, and window guards
  • Check-in: 4:00 PM—-11:30 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a smoke detector, a security system, and window guards.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the property at the phone number listed on your booking confirmation.
  • There are no elevators.

Property is also known as

Garza Blanca Residences All Inclusive All-inclusive property
Garza Blanca Preserve Residences Condo
Garza Blanca Preserve Residences Condo Puerto Vallarta
Garza Blanca Preserve Residences Puerto Vallarta
Garza Blanca Residences
Garza Blanca Residences All Inclusive Condo Puerto Vallarta
Garza Blanca Residences All Inclusive Condo
Garza Blanca Residences All Inclusive Puerto Vallarta
Garza Blanca Residences All Inclusive
Garza Blanca Resinces Inclusi
Garza Blanca Residences
Garza Blanca Residences All Inclusive
Garza Blanca Preserve Resort Spa All Inclusive

Frequently asked questions

Are there all-inclusive options at Garza Blanca Preserve Resort & Spa - All Inclusive?

Garza Blanca Preserve Resort & Spa - All Inclusive has all inclusive rates that come with all meals and onsite activities included. Activities include snorkeling, kayaking, and surfing/body boarding.

How much does it cost to stay at Garza Blanca Preserve Resort & Spa - All Inclusive?

As of Apr 19, 2025, prices found for a 1-night stay for 2 adults at Garza Blanca Preserve Resort & Spa - All Inclusive on May 12, 2025 start from $612.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is a free cancellation option available at Garza Blanca Preserve Resort & Spa - All Inclusive?

Garza Blanca Preserve Resort & Spa - All Inclusive offers free cancellation on certain room rates. For additional details, review the cancellation policy on Orbitz.

What is there to do around Garza Blanca Preserve Resort & Spa - All Inclusive?

This property is situated in South Zone, just steps from Bay of Banderas and Garza Blanca Beach. You'll also find Playa Gemelas and Los Arcos within a short drive.

Will I be able to park at Garza Blanca Preserve Resort & Spa - All Inclusive?

Yes, self parking is offered for free at the all-inclusive property.

Is there a spa available at Garza Blanca Preserve Resort & Spa - All Inclusive?

Spa Imagine is the property's spa and services include hot stone massages, Thai massages, aromatherapy, and couples treatments.

Does Garza Blanca Preserve Resort & Spa - All Inclusive have a casino?

No, Garza Blanca Preserve Resort & Spa - All Inclusive doesn't have a casino.

Is there an indoor pool at Garza Blanca Preserve Resort & Spa - All Inclusive?

No, this property doesn't have an indoor pool; however, there are 3 outdoor pools and a hot tub.

What do couples enjoy most about Garza Blanca Preserve Resort & Spa - All Inclusive?

There are many amenities for couples at this all-inclusive property, including a private beach plus some guestrooms feature in-room massages and access to a chef.

Does Garza Blanca Preserve Resort & Spa - All Inclusive have a hot tub?

Yes, this all-inclusive property has a spa tub.

Does Garza Blanca Preserve Resort & Spa - All Inclusive have a restaurant that serves breakfast?

Yes, Garza Blanca Preserve Resort & Spa - All Inclusive has 6 restaurants, and serves a full breakfast each morning for a surcharge.

Does Garza Blanca Preserve Resort & Spa - All Inclusive allow pets to stay for free?

No, pets and service animals aren't allowed at Garza Blanca Preserve Resort & Spa - All Inclusive.

Does Garza Blanca Preserve Resort & Spa - All Inclusive have connecting rooms?

No, there aren't connecting guestrooms at this all-inclusive property.

Where is the closest airport to Garza Blanca Preserve Resort & Spa - All Inclusive?

The closest major airport to Garza Blanca Preserve Resort & Spa - All Inclusive is Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR), which is 12.5 mi away (43 minutes by car).

Are there rooms with balconies at Garza Blanca Preserve Resort & Spa - All Inclusive?

Yes, some guestrooms at this all-inclusive property offer either a furnished balcony or a furnished patio where guests can enjoy ocean or mountain views.

Does Garza Blanca Preserve Resort & Spa - All Inclusive host weddings?

If wedding bells are in your future, take advantage of the wedding venue at Garza Blanca Preserve Resort & Spa - All Inclusive.

Garza Blanca Preserve Resort & Spa - All Inclusive Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 403 out of 550 reviews
Rating 8 - Good. 78 out of 550 reviews
Rating 6 - Okay. 34 out of 550 reviews
Rating 4 - Poor. 15 out of 550 reviews
Rating 2 - Terrible. 20 out of 550 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Maryellen

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was perfect. There was nothing we would have changed
Stayed 6 nights in Mar 2025

8/10 Good

elham

Liked: Cleanliness, staff & service
Disliked: Amenities
garza blanca is in a beautiful location. the hotel is very clean and well maintained. views from hillside buildings/pools/restaurants are stunning. beach is very clean and swimmable. steaks at bocados restaurant were excellent and service poolside and restaurants was very nice. those are the good. now with the bad - layout of hotel is WEIRD. you have to spend 20 mins at least taking trolley up and down the hill because most amenities are on the hillside. there are multiple buildings in the hill and gyms are on the hill. you don't realize how annoying it is until you are there and have to keep waiting for a trolley. next up - there are very limited entertainment options, music is quiet at the pools and not much going on for kids. kids club is small, sad, outdated. my daughter saw it and never wanted to go back. pools dont have any water amenities for kids. overall hotels not geared for families but probably better for couples or adult friend groups. with that being said, pools have beautiful views and are infinity pools and extremely clean which we appreciated. food/drinks are fine quality, not the best but ok for all inclusive. the thing that bothered us the most was that multiple restaurants and menu items are not included in the all inclusive plan. please do not call it all inclusive if you're not going to honor all inclusive because that was very off putting. further, there are no buffet options for lunch and dinner which is annoying for families. also food options limited
Stayed 4 nights in Jan 2025

2/10 Terrible

Mehrnaz

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was not kept well! The staff was terrible and wasn’t helpful, half of them barely spoke or understood English so there was always a communication issue. They were not accommodating or friendly. The food was terrible and limited, they charge you for all inclusive but they close down all the restaurants during the day except the bar by the pool so that you won’t consume food, this is how they make their money. Their ultimate goal is to sell you time share and not give you the service you have paid for. Staff provides incorrect and different information, some of them dont even want to help you. Don’t stay here spend your money at a better place. I even asked to talk to a manager and they said the manager is not there which I’m sure was a lie. Terrible place and experience here
Stayed 4 nights in Jan 2025

10/10 Excellent

Dalton

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great food, great rooms, and great views
Stayed 5 nights in Jan 2025

6/10 Okay

LOUISE

Traveled with family
No adults only pool No entertainment in the evening After paying for all inclusive , pain having to keep signing for food and drink on overpriced menu , so expected to tip 2x more than on a normal priced menu No USB ports on either side of bed , just one on a lamp Not enough loungers around the pools for size of the hotel so if you come after 11am out of luck ! Restaurants don’t have any ambiance , especially the Italian Noi , feels like you’re in and airport lounge , as it’s all open from the lobby . Very difficult to find restaurants in the 2 mousai buildings . Should have some kind of sports bar Our 3 bedroom panoramic suite was worn in parts and somewhat dated.
Stayed 4 nights in Jan 2025

2/10 Terrible

Maria O

Disliked: Staff & service
Stayed 2 nights in Dec 2024

10/10 Excellent

Hrachya

Stayed 7 nights in Aug 2024

10/10 Excellent

Mark

Stayed 5 nights in Dec 2024

10/10 Excellent

Cristina, Beaufort

Stayed 5 nights in Dec 2024

10/10 Excellent

Claudia Anel

Liked: Cleanliness, staff & service, property conditions & facilities
The property was amazing and the all inclusive option was wonderful.
Stayed 5 nights in Dec 2024

6/10 Okay

Arthur

Traveled with family
Liked: Staff & service
The property felt safe, but the shops available weren’t very impressive. Its distance from town made it a place where you’d mostly want to stay at the hotel. While the food was delicious, there could have been more options given how far town was. For the price, the cleanliness was disappointing. However, the staff were very nice and friendly.
Stayed 3 nights in Dec 2024

6/10 Okay

Verified traveler

Traveled with group, Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 4 nights in Nov 2024

10/10 Excellent

Esther

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The panoramic suite is AMAAAAZING!! Bonnie at the concierge is extremely lovely and helpful. The property is beautiful! Being so close to Los Arcos is incredible with November to January being the best months. Two warnings: 1. The beach is small is very very rocky. Bring water shoes with a hard bottom. 2. The hotel says tipping is included but every bill they expect further tipping AND when you check your final bill they don’t match. Be careful!
Stayed 8 nights in Nov 2024

8/10 Good

fatim

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great resort but definitely short staffed. Check in was a nightmare with rooms canceled due to a computer issue. We were part of a wedding party of 150 guests so this was a huge deal for many of us. Room service world quote 30 minutes for delivery and on one occasion took an hour and a half! I’d prefer a true time so I can decide if I want to order or not. The staff tried their best but were handicapped due to hotels lack of staffing.
Stayed 4 nights in Nov 2024

2/10 Terrible

Kathleen Elizabeth

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
On our arrival we were told we owed $930 because two of our children were registered as such thru Expedia but by their standards are adults. The hotel blamed Expedia, Expedia blamed the hotel. Both sides agreed we had appropriately disclosed our children's ages and we were not at fault but nobody was willing to fix the situation. they did agree to a smaller fee of $525 but it was obvious extortion, as we had already arrived on site and could not exactly find a new hotel during such a busy time. We also found it very difficult to find our room-signage and room numbering are incredibly confusing, and we were not offered assistance to our room nor was staff anywhere to be found when we reached our building. We will absolutely never stay here again and would not recommend that anyone with teens stay here either.
Stayed 3 nights in Nov 2024

10/10 Excellent

Jason

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in late September 2024, the resort was quiet, relaxing, and beautiful. The food was amazing at every restauran,t best food at an all inclusive style resort we have been to. The staff was super friendly and great all around. Would come back again for sure.
Stayed 4 nights in Sep 2024

6/10 Okay

Keri

Traveled with partner, Traveled with family
Liked: Amenities, property conditions & facilities
Although not the hotels fault we were almost two days let. Stuck in mid travel. The hotel did nothing for us though and once we arrived offered nothing. Then after traveling for days it took an hour and a half to get our bags after I called and asked for the third time where our luggage was. My family had checked in earlier and received a drink and a staff member took them to their room and showed them around. We received none of this. We had to find it on our own and then wait for the bags. No wine left in our room either which we were supposed to have. Most staff and the concierge area (especially the ladies) were rude. All other staff though were great. Room cleanliness was ok. A couple times we almost fell coming into our room though because the floors were so wet. Not safe! Overall the food was just ok. Drinks just ok. Was hoping for a great margarita. But no. Overall though because of the property and beach access and convenience once there it was an ok place to be.
Stayed 6 nights in Nov 2024

10/10 Excellent

Yusra

Stayed 2 nights in Sep 2024

10/10 Excellent

David Jr

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, beautiful location, room service and housekeeping was great. Very clean rooms and property. The trolly made visiting the other hotels and restaurants easy and fun.
Stayed 4 nights in Nov 2024

4/10 Poor

thai

Traveled with partner, Traveled with family
Liked: Staff & service
Disliked: Amenities
We paid for a relax vacation but the check in was a disaster. The room was not ready as advertised. Even we paid for inclusive package the Verto Vallarta resort clerk did not give us the voucher while waiting for our room. The resort has limited night entertainment roof top bar not too lively :-( on this trip. Recommended to check other options...
Stayed 4 nights in Nov 2024

6/10 Okay

Nikki

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Nice and lovely but so boring. Swimming pools closed at 6pm and nothing else to do besides hang out at the pools. Roof top has no entertainment and the Bars closed early . I dont think i will be coming back. The check in service was the worst, The two people who helped us did not know what they were doing. They took our credit card for deposit and instead of giving us the bracelet and room to finish the whole process, they told us to wait until they finished with 6 others couples before they got to us. We asked them why they took so long because our check in time is 4pm and We got there at almost 5pm hungry and tired. Atleast give us our bracelet so we could go eat and wait for them to finish. After 15 minutes of asking back and forth, they finally gave everyone their bracelets and room number 😡.
Stayed 4 nights in Nov 2024

8/10 Good

Ngoc Phung

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the big room and clean. Pick section A for big room instead section B.
Stayed 4 nights in Nov 2024

10/10 Excellent

Douglas Jameson

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Paola, Westerville

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible resort ! Everything was excellent ❤️
Stayed 6 nights in Nov 2024

10/10 Excellent

Michelle, San Bruno

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2024